Customer Service - Retail Sales
Posted today
Job Viewed
Job Description
- Achieving business targets as laid down by acquiring new client relationships and maintaining them.
- Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of logs in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Skills Required
Auditing, Sales, Compliance, Digital Sales, Customer Services
Customer Service
Posted 2 days ago
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Job Description
Job Title: Customer Service
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
- Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
- Education: Graduation (In any stream)
If interested, please share your resume to
Customer Service
Posted today
Job Viewed
Job Description
Job Title: Customer Service
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
- Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
- Education: Graduation (In any stream)
If interested, please share your resume to
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Experience: 2+ Years
Location: Sector 62, Noida
Job Description:
Minimum 2 Years of experience in International Customer Service BPO (Voice process) is mandate.
Education: Graduation (In any stream)
If interested, please share your resume to
Customer Service
Posted today
Job Viewed
Job Description
Designation: Customer Service Executive
Location: Noida
The key expectations of the role :
· Respond promptly to customer inquiries via chat and call providing accurate information and assistance related to our products and services.
· Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously.
· Efficiently manage a high volume of chat conversations on a daily basis while maintaining quality and responsiveness.
· Proactively engage with customers to identify potential leads and opportunities, and convert leads into sales.
· Develop a comprehensive understanding of our products and services to effectively address customer queries and promote offerings.
· Maintain accurate records of customer interactions, transactions, and inquiries for future reference and analysis.
· Gather feedback from customers to identify areas for improvement and enhance the overall chat support experience.
· Work closely with other team members, including sales and marketing, to ensure alignment and provide support as needed.
Competencies required:
· Prior experience in chat support or customer service roles is preferred, with the ability to handle a large volume of chats effectively
· Strong understanding of health, wellness, Ayurveda, and Yoga principles and practices.
· Basic understanding of sales principles and the ability to identify and capitalize on sales opportunities.
· Knowledge of MS Office Applications.
· Outstanding communication and interpersonal skills, with the ability to build rapport and trust with clients.
· Demonstrated commitment to providing exceptional customer service and satisfaction.
· Ability to multitask and prioritize tasks in a fast-paced environment while maintaining attention to detail.
· Able to multitask, prioritize, and manage time efficiently.
Education and Experience
· Bachelor&aposs degree in business, or a related field is preferred.
· A minimum experience of 1-3 years.
· Having Knowledge of women's health and fitness would be preferred
Join us in our mission to promote holistic well-being and empower individuals to live healthier, happier lives. If you&aposre a proactive communicator with a passion for customer service and sales, we invite you to apply for the Customer Service Executive position. Start making a difference in women&aposs lives today!
Skills Required
Customer Service, Chat Support, Ms Office Applications
Customer Service
Posted today
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Job Description
Job Summary:
We are searching for a polite, professional Customer Service Representatives to represent our clients professionally by providing remarkable service to their customers. The Customer Service Representative may handle a high volume of inbound calls or inbound chat messages and should seek to create a positive experience for each customer. Customer Service Representatives will listen to customers to understand the reason for their call or inquiry, address all inquiries and provide an accurate and efficient response.
Responsibilities:
Mininum Qualifications and Skills:
Customer Service
Posted today
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Job Description
Job Overview:
We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.
Looking for only Female Candidates.
Qualifications and Skills:
- Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
- Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
- Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
- Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
- Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
- Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
- Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
- Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.
Roles and Responsibilities:
- Act as the primary point of contact for customer inquiries and provide timely and accurate information.
- Coordinate with internal teams to ensure effective resolution of client issues and concerns.
- Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
- Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
- Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
- Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
- Collaborate with team members to develop and refine best practices for delivering superior customer service.
- Stay updated with industry trends and emerging customer service tools to enhance service delivery.
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Customer Service
Posted today
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Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service
Posted today
Job Viewed
Job Description
Achieving business targets as laid down by acquiring new client relationships and maintaining them.
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Customer Service
Posted today
Job Viewed
Job Description
**LOCATION: Noida**
**JOB TYPE : Work from Office/Full-time**
**Roles and Responsibilities**:
1. Maintaining meaningful relationships with existing clients to ensure that they are retained.
2. Reviewing clients' feedback and implementing necessary changes.
3. Calling customers to check if their treatment is on track and give expert advice.
Interested can send their CV.or call directly on ** **
Calling customers