6,645 Social Media Analyst jobs in India

Social Media Analyst

Haryana, Uttar Pradesh Sprinklr

Posted 7 days ago

Job Viewed

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Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
As a Social Media Analyst, you will :
+ Understand and relate to brands and their social presence.
+ Monitor and moderate social channels of clients - Identify/escalate consumer serviceconcerns, brand response worthy content, sensitive/inappropriate content.
+ Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc.
+ Formulate responses for user engagement that adhering to the social tone and language of the brand.
+ Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand.
+ Conduct extensive research to build the client's social audience profile database and identify audience that matter to the brand.
+ Discretion to identify threats and opportunities in user generated content.
+ Work on Creating and Implementing Advocacy Programs for Brands.
+ Work in Tracking and Engaging with Influencers/advocates for brands.
+ Monitor the activities of main competitors in social media.
+ Analyse trends and generate reports of client's social activities and engagement.
+ Analysing social media insights to guide future social media campaigns.
+ Building reporting frameworks to evaluate return on investment on the various platforms.
+ Be passionately in tune with the latest social media trends, online behaviour and how toleverage them for business advantage.
+ Identify opportunities and develop plans for implementing scalable social media programs to generate maximum outcome.
**Required Skills:**
+ Previous experience working as a Social Media Analyst a similar role or alternatively a background in social media ideally from a similar industry
+ Prior work experience with popular social media management tools (Sprinklr, TweetDeck, HootSuite, Sprout Social, etc)
+ High level of fluency in English - both written and verbal
+ Well versed about social media channels (Facebook, Twitter, YouTube, Foursquare, Instagramand others)
+ Must have experience in developing and inspiring people
+ Has relevant client facing skills and expertise
+ Understands how brands utilize social space
+ Being up-to-date with the latest trends and developments in social media as a business
+ Ability to analyze and interpret large volume of content, build valuable inferences and makeinformed decisions
+ Ability to work in a highly challenging and dynamic environment while maintaining highstandards of accuracy in terms of quality & quantity
+ Good knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools suchas docs, calendar and apps
**Why you should Join Sprinklr:**
+ We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
+ We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
+ We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
This advertiser has chosen not to accept applicants from your region.

Social Media Analyst

Karnataka, Karnataka Sprinklr

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
As a Social Media Analyst, you will :
+ Understand and relate to brands and their social presence.
+ Monitor and moderate social channels of clients - Identify/escalate consumer serviceconcerns, brand response worthy content, sensitive/inappropriate content.
+ Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc.
+ Formulate responses for user engagement that adhering to the social tone and language of the brand.
+ Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand.
+ Conduct extensive research to build the client's social audience profile database and identify audience that matter to the brand.
+ Discretion to identify threats and opportunities in user generated content.
+ Work on Creating and Implementing Advocacy Programs for Brands.
+ Work in Tracking and Engaging with Influencers/advocates for brands.
+ Monitor the activities of main competitors in social media.
+ Analyse trends and generate reports of client's social activities and engagement.
+ Analysing social media insights to guide future social media campaigns.
+ Building reporting frameworks to evaluate return on investment on the various platforms.
+ Be passionately in tune with the latest social media trends, online behaviour and how toleverage them for business advantage.
+ Identify opportunities and develop plans for implementing scalable social media programs to generate maximum outcome.
**Required Skills:**
+ Previous experience working as a Social Media Analyst a similar role or alternatively a background in social media ideally from a similar industry
+ Prior work experience with popular social media management tools (Sprinklr, TweetDeck, HootSuite, Sprout Social, etc)
+ High level of fluency in English - both written and verbal
+ Well versed about social media channels (Facebook, Twitter, YouTube, Foursquare, Instagramand others)
+ Must have experience in developing and inspiring people
+ Has relevant client facing skills and expertise
+ Understands how brands utilize social space
+ Being up-to-date with the latest trends and developments in social media as a business
+ Ability to analyze and interpret large volume of content, build valuable inferences and makeinformed decisions
+ Ability to work in a highly challenging and dynamic environment while maintaining highstandards of accuracy in terms of quality & quantity
+ Good knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools suchas docs, calendar and apps
**Why you should Join Sprinklr:**
+ We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
+ We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
+ We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
This advertiser has chosen not to accept applicants from your region.

Social Media Analyst

Delhi, Delhi CryptoMize

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Responsibilities

END -->

Our Principles

These are some of the principles that we strongly believe in, preach and actually follow as well.

Commitments

We clearly commit what we can do, by when can we do it and how we would do it, And then we do it.

Confidentiality

We are extremely paranoid about protecting the confidentiality of what we do, for whom and how we do it.

Comfortability

We ensure comfortability of you and your team with ours, which can only come from complete transparency.

Capability

We keep improving our already awesome capabilities by investing all resources at our disposal.

Social Media Analyst openings

Social Media Analyst Salary

Social Media Analyst Job Description


• Social Media Analysts support the organization’s social media strategy by developing content, monitoring performance, and analyzing statistics.
• Reviews recent posts and identifies those that perform poorly. Implements strategies to improve social media performance, making use of relevant data and materials.
• Social media analysts report on campaign performance and provide insights on what is working, what is not working and make recommendations for improvement based on results they have seen.
• Observation of follower engagement shows that user behavior on the platform is mainly driven by the content created by influencers.
• With the ever-changing landscape of social media, it's important to stay on top of trends and new tools.
• observing follower engagement and building a report on their behaviors, is made possible with the latest feature.

Social Media Analyst Required Skills


• A degree in marketing, communications, or media, or training with social media.
• Knowledge of SEO best practices.
• Excellent communication skills.
• In this role, you need to analyze and solve increasingly complex problems
• Decisions that are made by you will impact your work and may impact the work of others

Our Services Know More About Us

Perception Perfection

CryptoMize is dedicated to ensure a prominent progress to how the world perceives you. We help you to establish your perception to the extent of perfection with our devised strategic plan and techniques.

Reputation

  • Reputation Analysis
  • Damage Control
  • Review Optimization
  • Threat Analysis
  • Crisis Management
  • Reputation Monitoring
  • Sentiment

  • Digital Listening
  • Sentiment Analysis
  • Dialogue Control
  • Review Management
  • Trend Management
  • Search Management
  • Promotional Parlance

    CryptoMize introduces you to Promotional Parlance which not only promotes your cause but provides a personalized-edge. Our solutions are tailored in a strategic way that attracts the audience in a way that they are most receptive to.

    Marketing

  • Buzz Marketing
  • Content Marketing
  • Local Business Marketing
  • Search Engine Marketing
  • Social Media Marketing
  • Black Hat Marketing
  • Outreach

  • Trend Analysis
  • Viral Maketing
  • Link Building
  • Website Traffic
  • SEO
  • Social Media Management
  • Public Relations

    CryptoMize formulates a proactive strategy to amplify your Media Outreach without compromising your reputation. CryptoMize assists you in communicating with your intended audience to achieve a global outreach.

    Brand

  • Brand Analysis
  • Brand Monitoring
  • Brand Protection
  • Brand Augmentation
  • Competitor Analysis
  • Competition Management
  • Media

  • Content Creation
  • Media Monitoring
  • Local Visibility
  • Mass Communication
  • Influencer Marketing
  • Identity Management
  • Political Catalysis

    We bring efficiency to governance operations through intelligence and strategic thinking. By integrating digital approaches, CryptoMize seeks to improve Campaign Strategies and governance in general.

    Politics

  • Demography Derivation
  • Constituency Profileration
  • Party Propulsion
  • Candidate Supremacy
  • Competition Management
  • Voter Enticement
  • Consultancy

  • Media Consultancy
  • Marketing Consultancy
  • Political Consultancy
  • IT Consultancy
  • Privacy Consultancy
  • Security Consultancy
  • Policing Phronesis

    CryptoMize, with the help of its special mix of Forensics and Consultancy, aims to handle all sorts of cyber crimes affecting your organisation and provide you with the best guidance for such situations.

    Intelligence

  • Governance Support
  • Open Source Intelligence
  • Big Data Mining
  • Stretegic Intelligence
  • Operational Intelligence
  • Tactical Intelligence
  • Forensics

  • Mobile Forensics
  • Network Forensics
  • Data Recovery
  • Reverse Engineering
  • Cyber Forensics
  • Cyber Crime Investigation
  • Privacy Enforcement

    CryptoMize is driven by the belief that none of your valuable data should go unprotected. Our experts put concerted effort to preserve your privacy in order to minimize the impact of cybercrime.

    Privacy

  • Encryption
  • Anonymity
  • Data Privacy
  • Infrastructure Privacy
  • Information Privacy
  • Communication Privacy
  • Security

  • Communication Security
  • Data Security
  • Security Training
  • Website Security
  • Penetration Testing
  • Vulnerability Assessment
  • What Makes Us Different?

    CryptoMize offers a full spectrum of elite services derived with preemptive analysis and strategic planning to our clients. We work efficiently with our proficient and proactive team by utilising extraordinary tools.

    Collaboration with Dignitaries

    We collaborate with highly influential and prominent personalities around the world. Being transcendental and visionary has its own benefits, our supremacy of being omnipresent empowers us to command, control and maneuver information from the internet.

    01

    Powerful Team

    CryptoMize is the combination of a powerful team that works on a supportive, transparent and encouraging platform. With spontaneity and dedication to the advancement of technology, we aspire to be better at what we do for people who trust us with their information and projects.

    02

    Triple-Proof Approach

    We execute a triple-proof approach from conducting thorough research, developing strong strategies, to guaranteeing information security. This proves beneficial for our clients to reach their desired goal.

    03

    Our Core Values

    Trust

    We seek to connect and build relationships with our clients.That is our core principle of our work ethic which we fully-abide to. We works on 3 principles: Respect, Honesty and Transparency.

    Reliability

    Commitment is an act, not a word. We believe in delivering and living up to your expectations. We have grown into a global agency only through our commitment to deliver and our reliability factor.

    Safety

    We are extremely paranoid about protecting our client’s safety of what we do, for whom and how we do it. We maintain absolute non disclosure and confidentiality to ensure that nothing sensitive goes out.

    Passion

    Our passion generates enthusiasm for what we do and how we do it. We inspire, find creative ways and nurture ideas with passion. We strategize based on audience attention.

    Innovation

    We believe in innovation, change and risk taking. With technology, we reinvent ourselves. Innovation is the reason how we are able to eliminate obstacles for cultivating growth.

    Excellence

    We ensure to maintain your eminence by reinventing ourselves with our core values that inspire excellence. We strive for quality in everything we do.

    OUR PRESENCE

    Our Journey So Far

    Our presence is all across the globe. Our impact can be seen in 03+ continents and 30+ countries, we know how to shape people's digital lives. We have a vast range of projects, from running political campaigns, shaping people's perceptions to enforcing privacy, we work with a futuristic approach and always look ahead of time. We never restrict ourselves to specific sectors rather make sure that our services are requisites for any and everybody in the world. With our elite clientele we show supremacy of work and build trustworthy relationships. We believe intelligence is the future and aim towards collective good and growth of all! 3+ Our Presence

    Successfully establishing ourselves globally in 3+ continents.

    70+ Our Services

    Giving us an edge over everyone else who is trying to solve similar problems.

    10+ Years of Experience

    Serving great value to our clients since the past decade.

    NEVERENDING OPPORTUNITIES FOR YOU

    Our Vision

    In the days of yore, gathering intelligence was a matter of sending out spies. Today the world has changed, and intelligence is as much about technology as it is about people. We are redefining what it means to truly protect you and your business. From network security, to cloud recovery, to data recovery, CryptoMize focuses on your technology’s vulnerabilities so you can avoid pitfalls and stay ahead.

  • We have a singular vision – to be the ultimate ‘go-to’ company for digital reputation management. Our approach is holistic, covering reputation management, social media management, and crisis management.
  • We uncover security flaws in your technology, identify new threats, and create proactive measures to protect you.
  • We provide innovative IT solutions to clients of all sizes. Our expertise is in all levels of the information technology stack, including network architecture and cybersecurity.
  • This advertiser has chosen not to accept applicants from your region.

    Social Media Analyst

    Gurgaon, Haryana Sprinklr

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

    As a Social Media Analyst, you will :

  • Understand and relate to brands and their social presence.
  • Monitor and moderate social channels of clients – Identify/escalate consumer service concerns, brand response worthy content, sensitive/inappropriate content.
  • Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc.
  • Formulate responses for user engagement that adhering to the social tone and language of the brand.
  • Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand.
  • Conduct extensive research to build the client’s social audience profile database and identify audience that matter to the brand.
  • Discretion to identify threats and opportunities in user generated content.
  • Work on Creating and Implementing Advocacy Programs for Brands.
  • Work in Tracking and Engaging with Influencers/advocates for brands.
  • Monitor the activities of main competitors in social media.
  • Analyse trends and generate reports of client’s social activities and engagement.
  • Analysing social media insights to guide future social media campaigns.
  • Building reporting frameworks to evaluate return on investment on the various platforms.
  • Be passionately in tune with the latest social media trends, online behaviour and how to leverage them for business advantage.
  • Identify opportunities and develop plans for implementing scalable social media programs to generate maximum outcome.
  • Required Skills:

  • Previous experience working as a Social Media Analyst a similar role or alternatively a background in social media ideally from a similar industry
  • Prior work experience with popular social media management tools (Sprinklr, TweetDeck, HootSuite, Sprout Social, etc)
  • High level of fluency in English - both written and verbal
  • Well versed about social media channels (Facebook, Twitter, YouTube, Foursquare, Instagram and others)
  • Must have experience in developing and inspiring people
  • Has relevant client facing skills and expertise
  • Understands how brands utilize social space
  • Being up-to-date with the latest trends and developments in social media as a business
  • Ability to analyze and interpret large volume of content, build valuable inferences and make informed decisions
  • Ability to work in a highly challenging and dynamic environment while maintaining high standards of accuracy in terms of quality & quantity
  • Good knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools such as docs, calendar and apps
  • Why you should Join Sprinklr:

  • We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
  • We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
  • We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
  • Why You'll Love Sprinklr:

    We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

    For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.

    We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
     

    We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
     

    We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

    EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
     

    Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

    This advertiser has chosen not to accept applicants from your region.

    Social Media Analyst

    Bangalore, Karnataka Sprinklr

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

    As a Social Media Analyst, you will :

  • Understand and relate to brands and their social presence.
  • Monitor and moderate social channels of clients – Identify/escalate consumer service concerns, brand response worthy content, sensitive/inappropriate content.
  • Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc.
  • Formulate responses for user engagement that adhering to the social tone and language of the brand.
  • Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand.
  • Conduct extensive research to build the client’s social audience profile database and identify audience that matter to the brand.
  • Discretion to identify threats and opportunities in user generated content.
  • Work on Creating and Implementing Advocacy Programs for Brands.
  • Work in Tracking and Engaging with Influencers/advocates for brands.
  • Monitor the activities of main competitors in social media.
  • Analyse trends and generate reports of client’s social activities and engagement.
  • Analysing social media insights to guide future social media campaigns.
  • Building reporting frameworks to evaluate return on investment on the various platforms.
  • Be passionately in tune with the latest social media trends, online behaviour and how to leverage them for business advantage.
  • Identify opportunities and develop plans for implementing scalable social media programs to generate maximum outcome.
  • Required Skills:

  • Previous experience working as a Social Media Analyst a similar role or alternatively a background in social media ideally from a similar industry
  • Prior work experience with popular social media management tools (Sprinklr, TweetDeck, HootSuite, Sprout Social, etc)
  • High level of fluency in English - both written and verbal
  • Well versed about social media channels (Facebook, Twitter, YouTube, Foursquare, Instagram and others)
  • Must have experience in developing and inspiring people
  • Has relevant client facing skills and expertise
  • Understands how brands utilize social space
  • Being up-to-date with the latest trends and developments in social media as a business
  • Ability to analyze and interpret large volume of content, build valuable inferences and make informed decisions
  • Ability to work in a highly challenging and dynamic environment while maintaining high standards of accuracy in terms of quality & quantity
  • Good knowledge in computer use: Microsoft Excel, Word, and PowerPoint, Google tools such as docs, calendar and apps
  • Why you should Join Sprinklr:

  • We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
  • We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
  • We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
  • Why You'll Love Sprinklr:

    We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

    For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.

    We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
     

    We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
     

    We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

    EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
     

    Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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    Social Media Intelligence Analyst

    Bengaluru, Karnataka ZeroFox

    Posted today

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    Job Description

    Opportunity Overview

    The Physical Security Intelligence team at ZeroFox provides ongoing physical security intelligence to our clients in a 24x7, 365 day a year operation. Violence is a continual phenomenon, and we must be able to provide our clients with quick and valuable intel. Our analysts monitor open source networks in a nonstop search for violent activity around the world in order to provide our clients with situational awareness to make fast security decisions. We are looking for information regarding physical violence rather than information security. 

    We expect every member of our team to understand various social media sources and be exceptionally familiar with how people operate within these networks. Additionally, we expect our analysts to be well versed in current events in relation to active violent conflicts, and to be familiar with violent threat actor groups on a global scale. 

    We are searching for a teammate who can demonstrate exceptional analytical skills and be able to think critically and quickly in a collaborative environment. We need an analyst who can handle intense time pressure and understand the gravity of the material we report on. Additionally, we need an analyst with exceptional written communication skills. Discretion, teamwork, and urgency are a must.

    Responsibilities

    • Monitor our collection of intel in search of valuable information on physical security threats.
    • Investigate incidents with publicly available information to determine validity and provide further contextual understanding of an event.
    • Compose well written reports under intense time constraints.
    • Collaborate with team members in an effective manner.
    • Work on a shift schedule which could include consistent night shifts or weekends.
    • Ad hoc event and crisis coverage.
    • Other duties as assigned.

    Requirements

    • Awareness of general political and social trends both domestically and internationally.
    • Awareness of general trends in violence on a global scale.
    • Subject-matter expertise around physical security threats ranging from indiscriminate violence to targeted ideological incursions. 
    • Deep understanding of social media and how people speak and communicate on various social networks.
    • Ability to learn our internal workflows, products, proprietary and third-party tools.
    • Able to track and address multiple conflicting assignments on a daily basis.
    • Excellent written composition skills.
    • Excellent active communication skills.
    • Ability to stay engaged during repetitive, detail-oriented tasks.
    • Strong sense of self-motivation and desire for growth.
    • Capability to receive constructive feedback and demonstrate an eagerness to learn.

    Desired Skills: 

    • Past experience in conducting OSINT methodology across social media networks, including both mainstream and obscure sources.
    • College degree in a field related to international security, political science, journalism, or a similar degree which focuses on human conflict; or at least 1 year of similar work experience. 
    • Past experience in journalism or forensics  is preferred.
    • Proficiency in at least one additional language besides English. Spanish, Arabic, Russian, or a Chinese language are preferred.

    Benefits

    • Competitive compensation
    • Community-driven culture with employee events
    • Generous time off 
    • Best-in-class benefits
    • Fun, modern workspace 
    • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
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    Social Media Marketing & Analyst

    New Delhi, Delhi Uvation

    Posted today

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    Job Description

    Job Overview:

    As a Social Media Analyst within our Marketing team , you will play a critical role in analyzing, optimizing, and reporting on both organic and paid social media efforts . Your primary focus will be on driving awareness, engagement, and qualified lead generation for our SaaS and IT solutions , targeting B2B decision-makers across North America .

    This role demands a data-driven marketer with strong expertise in both paid and organic strategies, particularly across platforms such as LinkedIn, X (Twitter), Meta , and YouTube . You will collaborate closely with demand generation, product marketing, and content teams to improve campaign performance and align social media efforts with business objectives.

    Responsibilities: Strategy & Analysis:
    • Develop performance dashboards and reports to track social KPIs including engagement, reach, CPL, and ROAS.
    • Deliver insights and data-driven recommendations to improve social performance and optimize budget allocation.
    • Stay current on industry trends, competitor activity, and platform algorithm changes within the SaaS and IT space.
    Organic Social Media:
    • Monitor and analyze the effectiveness of organic content across all active platforms.
    • Collaborate with internal stakeholders to publish thought leadership, product news, and brand content aligned to the B2B buyer journey.
    • Optimize publishing schedules, formats, and messaging based on data insights and content performance.
    Paid Social Media:
    • Plan, execute, and manage paid social campaigns across LinkedIn, Meta, and other relevant platforms to support lead generation goals.
    • Set up targeting, tracking (UTMs, pixels), and conversions for accurate performance attribution and full-funnel reporting.
    • Continuously test creatives, messaging, and audience segments to drive performance in high-value B2B accounts.
    Cross-Functional Collaboration:
    • Work closely with the demand generation, product marketing, and sales teams to align social media campaigns with strategic business objectives.
    • Present social media reports and insights to stakeholders, making proactive recommendations for improvement.
    Requirements: Experience:
    • 3–5 years of hands-on experience in social media analytics and campaign execution.
    • Proven experience running and optimizing B2B social media campaigns for SaaS or IT products , with a strong understanding of the North American market.
    • Proficient with LinkedIn Campaign Manager, Meta Ads Manager, Google Analytics, and tools like Sprout Social, Hootsuite, or HubSpot.
    Technical Skills:
    • Deep understanding of B2B social media metrics, full-funnel tracking, and performance attribution.
    • Familiarity with marketing automation and CRM tools such as Salesforce, HubSpot, or Marketo.
    • Comfortable with creating reports and visualizations using Excel, Google Sheets, Tableau, or Looker Studio.
    Soft Skills:
    • Strong analytical and critical thinking skills, with a detail-oriented approach.
    • Excellent communication and presentation skills.
    • Ability to manage multiple priorities in a fast-paced, cross-functional team environment.
    • Self-motivated with a collaborative and proactive work style.
    Other:
    • Bachelor's degree in Marketing, Communications, Business, or related field preferred.
    • Experience with SaaS buyer personas, B2B funnels, and account-based marketing (ABM) strategies is a plus.
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    Social Media Marketing Analyst

    Hyderabad, Andhra Pradesh visapro.in

    Posted today

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    Job Description

    Social Media Marketing Analyst (Code: IN129)

    VisaPro Social Media Marketing Analyst will:

  • Enhance the experience of our social media pages on Facebook, Twitter, LinkedIn, Pinterest, Google+ and YouTube
  • Manage the day-to-day posting of fresh content (news, articles, info graphics, and videos) to spark conversations. Review user comments and respond when appropriate.
  • Track social media results and develop statistical reports on campaigns. The report will be on audience growth, social clicks, social traffic and social conversions across a multitude of channels.
  • This is an excellent opportunity where you are rewarded for your successes.

    We have a unique, upbeat and progressive culture where you control your financial future. You will be provided with excellent training and support while working in a team environment.

    The ideal candidate should have:

  • Strong understanding of current social media marketing concepts
  • Experience in managing Social Media, Blogs, Email etc.
  • We offer challenging tasks for creating a high impact by developing our brand across the length and breadth of the Digital Media.

    VisaPro hires only the best and the brightest. If you feel that you are a match for VisaPro we invite you to join our team. You will be provided with excellent support while working in a team environment. VisaPro offers a competitive compensation package.

    Location: Hyderabad, India

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