1,811 Store Manager jobs in India

About the Company:

The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.

About the Role:

We are looking for an Outlet Manager for grocery store operations in Bangalore, ensuring smooth daily operations while delivering world-class customer experiences.

Responsibilities:

• Lead & Manage: Oversee store operations, ensuring efficiency across retail and supply chain.
• Drive Excellence: Maintain high-quality standards in overall brand experience.
• Team Leadership: Recruit, train, and manage a high-performing team across different functions.
• Customer Experience: Ensure top-tier customer service and create an engaging, memorable atmosphere.
• Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement.
• Financial Accountability: Control operational costs, improve margins, and ensure profitability.
• Process Optimization: Implement best practices, SOPs, and technology for seamless workflow.
• Brand Alignment: Execute The Fresh Factory’s brand vision, working closely with leadership to innovate and differentiate.

Qualifications:

• 5+ years of experience in retail operations - preferably grocery store / supermarket operations. Proven ability to launch, and manage premium outlets. Process-driven leader who thrives in structured yet dynamic environments. Excellent people management and leadership skills. Hands-on & proactive—someone who gets things done and thrives in problem-solving. Experience with premium or lifestyle-driven brands. Past travel experience is a bonus.

Our Story: 

We’re essentially building “Sephora for jewelry”. Tanzire is India’s first global marketplace for demi-fine jewelry, curating pieces from over 30 women-owned brands across 25+ countries. We’re reshaping how modern, premium jewelry is discovered and experienced. As we gear up for our next phase of growth—including offline expansion and a stronger omnichannel presence—we’re looking for a Store Manager to join our our team into its most exciting chapter yet. 

We’re looking for a dynamic, style-savvy Store Manager to lead our retail expansion. This is a high-visibility retail space, and we want someone who blends operational excellence with great customer experience and a deep love for jewelry and fashion. You will play a crucial role in shaping a positive shopping experience for customers, motivating and leading the team, and driving the store’s success. 

Customer Service, Sales, and Staff Management:

1. Drives sales through engagement of customers, cross-selling, upselling, and sharing product knowledge. 
2. Act as a personal jewlery stylist to the customers and provide recommendations accordingly.
3. Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
4. Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers.
5. Review space productivity data and take action to maximize productivity and sales performance.
6. Gather insights from customers, communicate them to HQ.
7. Provide in-store coaching to staff, working alongside them to demonstrate best practices in customer service and product knowledge.
8. Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
9. Remain knowledgeable on products offered and discuss available options.
10. Promptly respond to and escalate any customer complaints.

Inventory and Retail Space Management: 

1. Partner with Operations teams to hold successful inventory & cycle counts on a bi-weekly basis.
2. Oversee all aspects of store operations, including opening and closing procedures, cash management, and security protocols.
3. Ensuring the accuracy and reliability of the company's stock records, and identifying discrepancies if they arise.
4. Manage point-of-sale processes and ensure complete accuracy.

Reporting: 

1. Ensure internal SOP is maintained and daily stock and sales reports are prepared and shared with Tanzire HQ.
2. All sales related and inventory related reports are maintained.

Brand: 

1. Act as an ambassador of Tanzire’s culture and values within and outside the company. 
2. Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level.

What you’ll bring to the team?

• 2–3 years of experience in premium fashion/jewelry retail
• Experience managing a team and driving store-level KPIs
• Passion for styling, jewelry, and customer delight
• Strong communication, leadership, and problem-solving skills
• Knowledge of the local market and understanding of store POS systems

Our Story:

We’re essentially building “Sephora for jewelry”. Tanzire is India’s first global marketplace for demi-fine jewelry, curating pieces from over 30 women-owned brands across 25+ countries. We’re reshaping how modern, premium jewelry is discovered and experienced. As we gear up for our next phase of growth—including offline expansion and a stronger omnichannel presence—we’re looking for a Store Manager to join our our team into its most exciting chapter yet.

We’re looking for a dynamic, style-savvy Store Manager to lead our retail expansion. This is a high-visibility retail space, and we want someone who blends operational excellence with great customer experience and a deep love for jewelry and fashion. You will play a crucial role in shaping a positive shopping experience for customers, motivating and leading the team, and driving the store’s success.

Customer Service, Sales, and Staff Management:

• Drives sales through engagement of customers, cross-selling, upselling, and sharing product knowledge.
• Act as a personal jewlery stylist to the customers and provide recommendations accordingly.
• Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
• Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers.
• Review space productivity data and take action to maximize productivity and sales performance.
• Gather insights from customers, communicate them to HQ.
• Provide in-store coaching to staff, working alongside them to demonstrate best practices in customer service and product knowledge.
• Champion an OMNI business mentality, continuously seeking opportunities to remove barriers to purchase and friction points for customers.
• Remain knowledgeable on products offered and discuss available options.
• Promptly respond to and escalate any customer complaints.

Inventory and Retail Space Management:

• Partner with Operations teams to hold successful inventory & cycle counts on a bi-weekly basis.
• Oversee all aspects of store operations, including opening and closing procedures, cash management, and security protocols.
• Ensuring the accuracy and reliability of the company's stock records, and identifying discrepancies if they arise.
• Manage point-of-sale processes and ensure complete accuracy.

Reporting:

• Ensure internal SOP is maintained and daily stock and sales reports are prepared and shared with Tanzire HQ.
• All sales related and inventory related reports are maintained.

Brand:

• Act as an ambassador of Tanzire’s culture and values within and outside the company.
• Identify opportunities for marketing initiatives to drive new & repeat customers and community engagement at the store level.

What you’ll bring to the team?

• 2–3 years of experience in premium fashion/jewelry retail
• Experience managing a team and driving store-level KPIs
• Passion for styling, jewelry, and customer delight
• Strong communication, leadership, and problem-solving skills
• Knowledge of the local market and understanding of store POS systems

Key Responsibilities:

• Manage daily store operations to ensure smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates to achieve sales targets and provide outstanding customer service.
• Monitor store performance and implement strategies to maximize revenue and profitability.
• Ensure effective stock management including inventory control, replenishment, and minimizing shrinkage.
• Maintain high standards of visual merchandising and store presentation.
• Handle customer queries and complaints in a professional manner.
• Conduct staff scheduling, performance reviews, and regular team meetings.
• Ensure compliance with company policies, procedures, and health & safety standards.
• Report key metrics (sales, footfall, customer feedback) to senior management.

Qualifications & Skills:

• Strong leadership, communication, and people management skills.
• Proven ability to drive sales and improve store performance.
• Excellent problem-solving and organizational abilities.
• Proficiency in retail software and Microsoft Office tools.
• 2–3 years of experience in a similar retail role.
• Open for Both Male & Female candidates.
• Qualification: 12th Pass / Graduate

What we Offer:

• Competitive salary with performance-based incentives.
• Growth and advancement opportunities within the company.
• Comprehensive training and development support.
• Dynamic and team-oriented work environment.

About the Company:

The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages.

About the Role:

We are looking for an Outlet Manager for grocery store operations in Bangalore, ensuring smooth daily operations while delivering world-class customer experiences.

Responsibilities:

• Lead & Manage: Oversee store operations, ensuring efficiency across retail and supply chain.
• Drive Excellence: Maintain high-quality standards in overall brand experience.
• Team Leadership: Recruit, train, and manage a high-performing team across different functions.
• Customer Experience: Ensure top-tier customer service and create an engaging, memorable atmosphere.
• Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement.
• Financial Accountability: Control operational costs, improve margins, and ensure profitability.
• Process Optimization: Implement best practices, SOPs, and technology for seamless workflow.
• Brand Alignment: Execute The Fresh Factory’s brand vision, working closely with leadership to innovate and differentiate.

Qualifications:

• 5+ years of experience in retail operations - preferably grocery store / supermarket operations. Proven ability to launch, and manage premium outlets. Process-driven leader who thrives in structured yet dynamic environments. Excellent people management and leadership skills. Hands-on & proactive—someone who gets things done and thrives in problem-solving. Experience with premium or lifestyle-driven brands. Past travel experience is a bonus.

• Oversee daily retail store operations.
• Manage and motivate a team of sales associates.
• Drive sales performance and achieve revenue targets.
• Ensure exceptional customer service standards are maintained.
• Manage inventory, stock levels, and merchandise displays.
• Implement visual merchandising strategies.
• Train and develop store staff.
• Handle customer inquiries, complaints, and resolve issues.
• Ensure store compliance with company policies and procedures.
• Maintain a safe and appealing store environment.
• Analyze sales data and create performance reports.

• Manage all aspects of daily store operations, ensuring smooth and efficient functioning.
• Recruit, train, motivate, and manage store staff to achieve sales targets and provide excellent customer service.
• Develop and implement strategies to drive store sales and profitability.
• Monitor inventory levels, manage stock replenishment, and control shrinkage.
• Ensure visual merchandising standards are met and maintained, creating an appealing store environment.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Conduct regular staff meetings to communicate goals, updates, and performance feedback.
• Manage store budgets, including payroll, operating expenses, and sales targets.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth.
• Build strong relationships with customers, fostering loyalty and encouraging repeat business.
• Plan and execute in-store promotional activities and events.
• Maintain store appearance, ensuring cleanliness and organization.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 4 years of experience in retail management, with a proven track record of success in sales and team leadership.
• Strong understanding of retail operations, merchandising, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in point-of-sale (POS) systems and inventory management software.
• Ability to analyze sales data and make data-driven decisions.
• Passionate about customer service and creating positive shopping experiences.
• Energetic, results-oriented, and highly organized.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Experience in the apparel or lifestyle retail sector is a plus.

• Drive sales performance and achieve store revenue targets.
• Recruit, train, and mentor a high-performing team of sales associates and assistant managers.
• Ensure exceptional customer service standards are met and exceeded.
• Manage inventory, visual merchandising, and store presentation to maximize sales and brand image.
• Oversee daily store operations, including opening and closing procedures, cash handling, and loss prevention.
• Implement and enforce company policies and procedures.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Manage store budgets and control expenses effectively.
• Conduct performance reviews and provide ongoing coaching and development to staff.
• Foster a positive and engaging work environment for the team.

• Proven experience as a Retail Store Manager or in a similar leadership role.
• Demonstrated success in driving sales and achieving targets.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and interpersonal abilities.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Strong understanding of visual merchandising and inventory management principles.
• Ability to analyze sales data and make informed business decisions.
• Excellent communication, organizational, and problem-solving skills.
• Adaptability and ability to thrive in a dynamic retail environment.
• This is a fully remote management position.