QA Test Lead (Payments)
Posted today
Job Viewed
Job Description
Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.
As our QA Test Lead for Payments, you will be an integral part of our Client Partner's QA organization to facilitate the full end-to-end coverage of all manner of payment instrument (PI) transactions. This will certainly include all NFC enabled iOS devices and potentially, various Android devices.You'll help drive quality initiatives focused on PI transactions on behalf of a globally prolific technology company. An ideal candidate possesses stellar interpersonal skills, keen attention to detail and enjoys close collaborations across cross-functional teams.
Working days, hours: Monday to Friday, 9AM to 5PM local time / On-site location in Hyderabad, India
Key Responsibilities:
Conduct release and ad hoc testing of payment transactions on a variety of devices/OS
Write test plans, test cases
Execute test case driven and exploratory testing
Log found defects for tracking
Organize and analyze testing data for trends and customer reports
Communicate with client staff about the status and progress of testing projects
Provide regular reporting that includes test artifacts and metrics for payment testing
Manage a Transaction reconciliation process related to transaction processing for review and cancellation after successful verification
Respond to Production teams reporting a payments issue to validate successful operation or else to find root cause of the reported issue
Work with US Based Global Payments Lead and other Applause team members globally; coordinate with other on-site and remote Applause team members to ensure that coverage is always available during Production Support hours
Job Requirements and Preferred Skills:
3+ years of QA manual functional testing
1+ years in a QA Lead role
Bachelor's degree in CS, Engineering or other technical domain
Strong leadership and communication skills
Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams and external partners
Nice to have: Prior experience QA testing of Payment Instruments
Why Applause?
We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.
We have a flexible work environment with top talent from across the globe
Collaborate with an international team of 450+ passionate, talented co-workers
Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
Experience a supportive culture that emphasizes teamwork, innovation and transparency
Share your voice! Contribute and integrate creative and innovative ideas across roles and departments
Applause Core Values:
As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values?
Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
In It Together: You have a team-first mindset and love collaborating with your peers.
Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.
QA Test Lead (Payments)
Posted today
Job Viewed
Job Description
Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.
As our QA Test Lead for Payments, you will be an integral part of our Client Partner's QA organization to facilitate the full end-to-end coverage of all manner of payment instrument (PI) transactions. This will certainly include all NFC enabled iOS devices and potentially, various Android devices.
You'll help drive quality initiatives focused on PI transactions on behalf of a globally prolific technology company. An ideal candidate possesses stellar interpersonal skills, keen attention to detail and enjoys close collaborations across cross-functional teams.
Working days, hours: Monday to Friday, 9AM to 5PM local time / On-site location in Hyderabad, India
Key Responsibilities:
-
Conduct release and ad hoc testing of payment transactions on a variety of devices/OS
-
Write test plans, test cases
-
Execute test case driven and exploratory testing
-
Log found defects for tracking
-
Organize and analyze testing data for trends and customer reports
-
Communicate with client staff about the status and progress of testing projects
-
Provide regular reporting that includes test artifacts and metrics for payment testing
-
Manage a Transaction reconciliation process related to transaction processing for review and cancellation after successful verification
-
Respond to Production teams reporting a payments issue to validate successful operation or else to find root cause of the reported issue
-
Work with US Based Global Payments Lead and other Applause team members globally; coordinate with other on-site and remote Applause team members to ensure that coverage is always available during Production Support hours
Job Requirements and Preferred Skills:
-
3+ years of QA manual functional testing
-
1+ years in a QA Lead role
-
Bachelor's degree in CS, Engineering or other technical domain
-
Strong leadership and communication skills
-
Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams and external partners
-
Nice to have: Prior experience QA testing of Payment Instruments
Why Applause?
We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.
-
We have a flexible work environment with top talent from across the globe
-
Collaborate with an international team of 450+ passionate, talented co-workers
-
Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
-
Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
-
Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
-
Experience a supportive culture that emphasizes teamwork, innovation and transparency
-
Share your voice! Contribute and integrate creative and innovative ideas across roles and departments
Applause Core Values:
As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values?
-
Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
-
Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
-
In It Together: You have a team-first mindset and love collaborating with your peers.
-
Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
-
Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.
Test Lead
Posted 18 days ago
Job Viewed
Job Description
About the Company
Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI. Specifically, the following Trianz platforms are changing the way companies approach transformations in various disciplines:
- Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP and manage them efficiently from a single pane of glass. Visit for more information.
- Extrica Data to AI Platform: Built on the concept of ‘federated or distributed data’, Extrica revolutionizes how users access data anywhere in the company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more.
- Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit .
Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success, and recognition. Some of Trianz’ built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms. Most recently, Trianz and AWS have signed a strategic collaboration agreement within which the two companies will work on joint roadmaps/solutions for the cloud; AWS will buy Trianz | Concierto in bulk for AWS partners to use for migrations; AWS will also recommend Concierto to their MSPs and finally, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com) .
About the Role
Should have minimum 8 years of Experience in Manual, API and Automation and Gen AI Testing.
Required Skills
- Should have minimum 3 years of experience on Test Automation using Playwright with Typescript Test Automation Tool.
- Should have experience on using any programming language.
- Should have end to end understanding of DevOps process and infrastructure.
- Should have understanding of Cloud Technologies.
- Should have experience of using Gen AI in Testing (MCP, Agents, CoPilot).
- Should have understanding of LLM's, RAG and finetuning.
Test Lead
Posted 15 days ago
Job Viewed
Job Description
About the Company
Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI. Specifically, the following Trianz platforms are changing the way companies approach transformations in various disciplines:
- Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP and manage them efficiently from a single pane of glass. Visit for more information.
- Extrica Data to AI Platform: Built on the concept of ‘federated or distributed data’, Extrica revolutionizes how users access data anywhere in the company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more.
- Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit
Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success, and recognition. Some of Trianz’ built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms. Most recently, Trianz and AWS have signed a strategic collaboration agreement within which the two companies will work on joint roadmaps/solutions for the cloud; AWS will buy Trianz | Concierto in bulk for AWS partners to use for migrations; AWS will also recommend Concierto to their MSPs and finally, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com).
About the Role
Should have minimum 8 years of Experience in Manual, API and Automation and Gen AI Testing.
Required Skills
- Should have minimum 3 years of experience on Test Automation using Playwright with Typescript Test Automation Tool.
- Should have experience on using any programming language.
- Should have end to end understanding of DevOps process and infrastructure.
- Should have understanding of Cloud Technologies.
- Should have experience of using Gen AI in Testing (MCP, Agents, CoPilot).
- Should have understanding of LLM's, RAG and finetuning.
Test Lead
Posted today
Job Viewed
Job Description
About the Company
Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI. Specifically, the following Trianz platforms are changing the way companies approach transformations in various disciplines:
- Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP and manage them efficiently from a single pane of glass. Visit for more information.
- Extrica Data to AI Platform: Built on the concept of ‘federated or distributed data’, Extrica revolutionizes how users access data anywhere in the company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more.
- Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit .
Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success, and recognition. Some of Trianz’ built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms. Most recently, Trianz and AWS have signed a strategic collaboration agreement within which the two companies will work on joint roadmaps/solutions for the cloud; AWS will buy Trianz | Concierto in bulk for AWS partners to use for migrations; AWS will also recommend Concierto to their MSPs and finally, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com) .
About the Role
Should have minimum 8 years of Experience in Manual, API and Automation and Gen AI Testing.
Required Skills
- Should have minimum 3 years of experience on Test Automation using Playwright with Typescript Test Automation Tool.
- Should have experience on using any programming language.
- Should have end to end understanding of DevOps process and infrastructure.
- Should have understanding of Cloud Technologies.
- Should have experience of using Gen AI in Testing (MCP, Agents, CoPilot).
- Should have understanding of LLM's, RAG and finetuning.
Quality Assurance Test Lead
Posted 4 days ago
Job Viewed
Job Description
About the Role:
We are seeking a highly experienced and strategic Lead QA Engineer to take full ownership of QA for a major product or multiple concurrent projects. This role involves leading and managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.
Experience :
10+ years of experience in Software Applications / Products testing
5+ years of test automation experience using Selenium/Playwright or any other tools
Key Responsibilities:
Core QA Activity:
- Oversee the execution of all types of testing (e.g., functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.
Testing & Defect Management:
- Define defect management workflows and standards in JIRA.
- Analyze defect trends and root causes to implement preventive measures.
- Ensure high-quality defect reporting and resolution across teams.
Test Automation:
- Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
- Emphasise the importance of test automation and CI/CD adoption.
- Promote efficient use of JIRA, X-Ray, and CI/CD tools.
- Ensure strong Test Automation coverage.
- Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
- Drive the adoption of advanced Test Automation frameworks and tools across teams.
Testing Leadership & Strategy:
- Full ownership of QA for a major product or multiple concurrent projects.
- Lead and manage multiple QA teams, ensuring efficient resource utilization.
- Mentor other leads and senior QAs / Associate Lead QAs and Senior QAs.
- Act as a primary point of contact for all QA aspects, risks, and strategies.
- Contribute to cross-functional strategic planning and decision-making.
- Strategic planning and execution of QA initiatives across multiple teams.
- Define and evolve the overarching QA strategy for their domain.
- Define and implement organizational-level QA standards and best practices.
- Review and refine estimates for accuracy.
- Refine estimation models and establish review governance.
- Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.
Team Collaboration & Communication:
- Represent QA in high-level project and release planning meetings.
- Facilitate communication between QA teams and other departments.
- Present quality metrics and insights to senior management and stakeholders.
Continuous Process Improvement:
- Foster a culture of quality within the organization.
- Champion Agile quality practices across teams and at a broader organizational level.
- Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
- Provide insights into Test Automation effectiveness and CI/CD health.
- Drive initiatives for continuous improvement in testing processes and tools.
- Lead the implementation of new QA methodologies and best practices.
Quality Assurance Test Lead
Posted 4 days ago
Job Viewed
Job Description
About the Role:
We are seeking a highly experienced and strategic Lead QA Engineer to take full ownership of QA for a major product or multiple concurrent projects. This role involves leading and managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.
Experience:
10+ years of experience in Software Applications / Products testing
5+ years of test automation experience using Selenium/Playwright or any other tools
Key Responsibilities:
Core QA Activity:
- Oversee the execution of all types of testing (e.g., functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.
Testing & Defect Management:
- Define defect management workflows and standards in JIRA.
- Analyze defect trends and root causes to implement preventive measures.
- Ensure high-quality defect reporting and resolution across teams.
Test Automation:
- Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
- Emphasise the importance of test automation and CI/CD adoption.
- Promote efficient use of JIRA, X-Ray, and CI/CD tools.
- Ensure strong Test Automation coverage.
- Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
- Drive the adoption of advanced Test Automation frameworks and tools across teams.
Testing Leadership & Strategy:
- Full ownership of QA for a major product or multiple concurrent projects.
- Lead and manage multiple QA teams, ensuring efficient resource utilization.
- Mentor other leads and senior QAs / Associate Lead QAs and Senior QAs.
- Act as a primary point of contact for all QA aspects, risks, and strategies.
- Contribute to cross-functional strategic planning and decision-making.
- Strategic planning and execution of QA initiatives across multiple teams.
- Define and evolve the overarching QA strategy for their domain.
- Define and implement organizational-level QA standards and best practices.
- Review and refine estimates for accuracy.
- Refine estimation models and establish review governance.
- Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.
Team Collaboration & Communication:
- Represent QA in high-level project and release planning meetings.
- Facilitate communication between QA teams and other departments.
- Present quality metrics and insights to senior management and stakeholders.
Continuous Process Improvement:
- Foster a culture of quality within the organization.
- Champion Agile quality practices across teams and at a broader organizational level.
- Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
- Provide insights into Test Automation effectiveness and CI/CD health.
- Drive initiatives for continuous improvement in testing processes and tools.
- Lead the implementation of new QA methodologies and best practices.
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Quality Assurance Test Lead
Posted today
Job Viewed
Job Description
About the Role:
We are seeking a highly experienced and strategic Lead QA Engineer to take full ownership of QA for a major product or multiple concurrent projects. This role involves leading and managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.
Experience :
10+ years of experience in Software Applications / Products testing
5+ years of test automation experience using Selenium/Playwright or any other tools
Key Responsibilities:
Core QA Activity:
- Oversee the execution of all types of testing (e.g., functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.
Testing & Defect Management:
- Define defect management workflows and standards in JIRA.
- Analyze defect trends and root causes to implement preventive measures.
- Ensure high-quality defect reporting and resolution across teams.
Test Automation:
- Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
- Emphasise the importance of test automation and CI/CD adoption.
- Promote efficient use of JIRA, X-Ray, and CI/CD tools.
- Ensure strong Test Automation coverage.
- Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
- Drive the adoption of advanced Test Automation frameworks and tools across teams.
Testing Leadership & Strategy:
- Full ownership of QA for a major product or multiple concurrent projects.
- Lead and manage multiple QA teams, ensuring efficient resource utilization.
- Mentor other leads and senior QAs / Associate Lead QAs and Senior QAs.
- Act as a primary point of contact for all QA aspects, risks, and strategies.
- Contribute to cross-functional strategic planning and decision-making.
- Strategic planning and execution of QA initiatives across multiple teams.
- Define and evolve the overarching QA strategy for their domain.
- Define and implement organizational-level QA standards and best practices.
- Review and refine estimates for accuracy.
- Refine estimation models and establish review governance.
- Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.
Team Collaboration & Communication:
- Represent QA in high-level project and release planning meetings.
- Facilitate communication between QA teams and other departments.
- Present quality metrics and insights to senior management and stakeholders.
Continuous Process Improvement:
- Foster a culture of quality within the organization.
- Champion Agile quality practices across teams and at a broader organizational level.
- Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
- Provide insights into Test Automation effectiveness and CI/CD health.
- Drive initiatives for continuous improvement in testing processes and tools.
- Lead the implementation of new QA methodologies and best practices.
Quality Assurance Test Lead
Posted 4 days ago
Job Viewed
Job Description
About the Role:
We are seeking a highly experienced and strategic Lead QA Engineer to take full ownership of QA for a major product or multiple concurrent projects. This role involves leading and managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.
Experience :
10+ years of experience in Software Applications / Products testing
5+ years of test automation experience using Selenium/Playwright or any other tools
Key Responsibilities:
Core QA Activity:
- Oversee the execution of all types of testing (e.g., functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.
Testing & Defect Management:
- Define defect management workflows and standards in JIRA.
- Analyze defect trends and root causes to implement preventive measures.
- Ensure high-quality defect reporting and resolution across teams.
Test Automation:
- Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
- Emphasise the importance of test automation and CI/CD adoption.
- Promote efficient use of JIRA, X-Ray, and CI/CD tools.
- Ensure strong Test Automation coverage.
- Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
- Drive the adoption of advanced Test Automation frameworks and tools across teams.
Testing Leadership & Strategy:
- Full ownership of QA for a major product or multiple concurrent projects.
- Lead and manage multiple QA teams, ensuring efficient resource utilization.
- Mentor other leads and senior QAs / Associate Lead QAs and Senior QAs.
- Act as a primary point of contact for all QA aspects, risks, and strategies.
- Contribute to cross-functional strategic planning and decision-making.
- Strategic planning and execution of QA initiatives across multiple teams.
- Define and evolve the overarching QA strategy for their domain.
- Define and implement organizational-level QA standards and best practices.
- Review and refine estimates for accuracy.
- Refine estimation models and establish review governance.
- Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.
Team Collaboration & Communication:
- Represent QA in high-level project and release planning meetings.
- Facilitate communication between QA teams and other departments.
- Present quality metrics and insights to senior management and stakeholders.
Continuous Process Improvement:
- Foster a culture of quality within the organization.
- Champion Agile quality practices across teams and at a broader organizational level.
- Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
- Provide insights into Test Automation effectiveness and CI/CD health.
- Drive initiatives for continuous improvement in testing processes and tools.
- Lead the implementation of new QA methodologies and best practices.
Quality Assurance Test Lead
Posted today
Job Viewed
Job Description
About the Role:
We are seeking a highly experienced and strategic Lead QA Engineer to take full ownership of QA for a major product or multiple concurrent projects. This role involves leading and managing multiple QA teams, ensuring efficient resource utilisation, and driving the adoption of advanced Test Automation frameworks and tools. You will be the primary point of contact for all QA aspects, risks, and strategies, contributing to cross-functional strategic planning and decision-making.
Experience :
10+ years of experience in Software Applications / Products testing
5+ years of test automation experience using Selenium/Playwright or any other tools
Key Responsibilities:
Core QA Activity:
- Oversee the execution of all types of testing (e.g., functional, regression, performance, security, integration) across multiple projects and be hands-on in executing all kinds of testing.
Testing & Defect Management:
- Define defect management workflows and standards in JIRA.
- Analyze defect trends and root causes to implement preventive measures.
- Ensure high-quality defect reporting and resolution across teams.
Test Automation:
- Hands-on test automation (Playwright/Selenium), creating automation frameworks, and working with the team to ensure the test automation suite is maintained throughout.
- Emphasise the importance of test automation and CI/CD adoption.
- Promote efficient use of JIRA, X-Ray, and CI/CD tools.
- Ensure strong Test Automation coverage.
- Include robust CI/CD integration and comprehensive JIRA/X-Ray usage.
- Drive the adoption of advanced Test Automation frameworks and tools across teams.
Testing Leadership & Strategy:
- Full ownership of QA for a major product or multiple concurrent projects.
- Lead and manage multiple QA teams, ensuring efficient resource utilization.
- Mentor other leads and senior QAs / Associate Lead QAs and Senior QAs.
- Act as a primary point of contact for all QA aspects, risks, and strategies.
- Contribute to cross-functional strategic planning and decision-making.
- Strategic planning and execution of QA initiatives across multiple teams.
- Define and evolve the overarching QA strategy for their domain.
- Define and implement organizational-level QA standards and best practices.
- Review and refine estimates for accuracy.
- Refine estimation models and establish review governance.
- Conduct high-level strategic reviews of test plans, automation architectures, and quality reports.
Team Collaboration & Communication:
- Represent QA in high-level project and release planning meetings.
- Facilitate communication between QA teams and other departments.
- Present quality metrics and insights to senior management and stakeholders.
Continuous Process Improvement:
- Foster a culture of quality within the organization.
- Champion Agile quality practices across teams and at a broader organizational level.
- Establish quality metrics and reporting mechanisms using JIRA and X-Ray.
- Provide insights into Test Automation effectiveness and CI/CD health.
- Drive initiatives for continuous improvement in testing processes and tools.
- Lead the implementation of new QA methodologies and best practices.