626 Assistant Store Manager jobs in Ahmedabad

JOB DESCRIPTION – ASSISTANT STORE MANAGER

• Is responsible for store opening/closing based on the shift.
• Analyze and study report of Top selling SKU's and conduct floor walk with purchase to ensure availability, visibility ensure Hygiene, FIFO, timely refilling, proper display & correct price boards.
• Conduct Daily briefing for SA along with floor officer, department manager and for cashier, packers along with cash officer.
• Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store.
• Participate in weekly meetings and attend weekly briefing for security staff, housekeeping staff and promoters.
• Coordinate with 3P vendors, purchase to ensure adequate staffing.
• Track the daily KRAs for staff motivation & engagement.
• Coordinate with vendors for preventive maintenance, escalation of issues with maintenance team & help desk.
• Supervise daily Perpetual Inventory and 10 item stock take, do root cause analysis and identify problems, suggest measure to reduce pilferage.
• Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage.
• Monitor daily cash handover to bank and follow strong room process at opening, closing.
• Check the SRT register and ensure process is followed. Handle, verify & follow-up on customer complaints and queries.
• Supervise availability of Trolleys, Baskets & bags for customer convenience and keep track of the trolley count on daily basis.
• Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps.
• Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team.
• Check the Daily Task Book and ensure its implementation. Prepare a end to end plan with timelines for stock take, coordinate with various functions, delegate task, monitor & follow-up to enable smooth stock take.
• Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day).
• Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, department managers. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in noncore, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off.
• Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it.
• Preparing store for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category, SM, AM.
• Interacting with government official during their visit to the store and coordinating with relevant departments, functions.

JD for Asst. Store & Design Manager

Company Name: The White Teak Company (By Asian Paints)

Website:

Location: Ahmedabad

Job Timings: 11.00 AM-7.00 PM/12.00 Noon-8.00 PM

About the Company-

The White Teak Company is Indias Largest Decorative Lighting Brand, and one look at our resplendent collection of lighting designs will make you realise were not exaggerating. For years, millions have entrusted us with their dreams, and weve always enabled them to realise their glorious visions of their dream homes. We know the emotions that go into adorning your fabulous abodes and lighting up every nook and cranny of your living space, and that is why we are with you at every step of designing the lighting layout of your home. The White Teak Company is here to bridge the gap to your dream home and we will stay by your side at every stage of designing the lighting layout of your space. Let The White Teak Company work its magic on your home, visit our decorative lighting store near you now. Or since you've made it till here, you can feast your eyes on the finest luxury lighting collection and home decor online.

About the role-

We are searching for an easy-going Asst. Store & Design Manager to provide guidance to extant, new, and potential clients, with the aim of generating sales. The Asst. Store & Design Manager should advise these individuals about existing offerings, paying special attention to the products that seem to be best suited to the client's needs.

To be successful as a retail sales consultant, you should be well-spoken and knowledgeable about our products' features and applications. A marvelous Asst. Store & Design Manager will use every conceivable opportunity to cross-sell.

Asst. Store & Design Manager Responsibilities:

• Welcoming customers and creating a positive shopping experience
• Reading product manuals and attending training workshops to maintain an in-depth understanding of our offerings.
• Consultative approach and demonstrating product features, benefits and providing information on pricing, delivery options, and warranties.
• Address customer complaints and resolve issues in a timely and professional manner.
• Tracking and engaging in follow-up conversations about products, as needed.
• Maintaining knowledge of current sales and promotions and competitions.
• Keeping up-to-date with industry trends and new products
• Striving to provide top-notch customer service in each instance.
• Achieving stipulated sales goals on time.
• Building relationships with customers and maintaining a customer database
• Maintaining a clean and organized store appearance

Asst. Store & Design Manager Requirements:

• Prior experience in retail in-house sales-Min 5 Years in Retail Sales
• Computer literate, including the ability to use point-of-sale systems, inventory management systems, and other software programs.
• Product and industry knowledge
• Ability to describe product features in simple or technical terms based on clients' existing knowledge.
• Team Player
• Exceptional communication skills in English both verbal and written.
• Should be able to listen to customers' needs and help them find the right decorative lights for their homes.
• Confident, assertive, and honest approach to communication.
• Outstanding improvisation, negotiation, and persuasion abilities.
• Attuned to subtleties in human interactions

Interested candidates with relevant work experience and excellent communication skills may apply.

Only shortlisted candidates will be contacted

Key Responsibilities:

• Assist the Store Manager in day-to-day store operations.
• Supervise and motivate store staff to achieve sales and service goals.
• Ensure excellent customer service and handle customer queries or complaints effectively.
• Monitor inventory levels, stock replenishment, and assist in managing orders.
• Maintain visual merchandising standards and overall store presentation.
• Assist in preparing sales reports, budgets, and performance analysis.
• Support recruitment, training, and performance management of store staff.
• Ensure compliance with company policies, procedures, and safety regulations.
• Take charge of store operations in the absence of the Store Manager.

DMart is Hiring Assistant Store Manager

Role & responsibilities

• Is responsible for store opening/closing based on the shift. Conduct Daily briefing, weekly meetings and weekly briefings. Develop a strategy for implementation of manpower plan. Recruitment of Sales Associates, packer, cashiers, housekeep & security staff.
• Induction of new joiness, On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plan. Ensure performance standard, discipline & grooming standards are maintained.
• Analyse and study various report, conduct floor walk. Ensure Timely vendor payment. Ensure preventive maintenance. Conduct Dry Run (for critical equipment). Lead the Emergency Response Team, organise the Fire Mock Drill every month, conduct training on fire safety. Design strategy for Pilferage Control. Follow strong room process at opening, closing.
• Ensure proper function of Customer Service (SRT). Supervise availability of Trolleys, Baskets & bags. Study audit report and design & develop action plan. Prepare end to end plan with timelines for stock take. Conduct property walk.
• Develop a Back Up plans in case of emergencies. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity. Plan for festivals & season. Identify & discuss opportunities for better space management. Interact with government official during their visit to the store.

Preferred candidate profile

• Has good Leadership skills.
• Is good at planning, directing, delegating.
• Strong analytical skills.
• Is good at monitoring, follow-up & implementation.
• Is able to hand hold, guide and groom the team. Has good communication skills.
• Is strong on processes.
• Has good coordination skills and can take quick decisions for complex challenges in an effective manner.
• Should be computer Savvy MS Excel, SAP

Asst ManagerPPC, Stores & Logistics

Exp

Responsibilities

1.Robot teaching and programmer guideline MIG and Spot robotics welding.

2. Utility data monitoring.

3.Monitoring MTTR and MTBF.

4.PM Plan and PM activity as per schedule.

5.Cost reduction project and improvement activity.

Job Location - Sanand, Gujarat

Contact

Job Types: Full-time, Permanent

Pay: ₹800, ₹900,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Designation:
Customer Service - Email & Chat

Responsibilities:

· Respond to customer queries in a timely and accurate way, via
e-mail or chat

· Identify customer needs and help customers use specific features

· Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)

· Update our internal databases with information about technical issues and useful discussions with customers

· Monitor customer complaints on social media and reach out to provide assistance

· Share feature requests and effective workarounds with team members

· Inform customers about new features and functionalities

· Follow up with customers to ensure their technical issues are resolved

· Gather customer feedback and share with our Product, Sales and Marketing teams

· Assist in training junior Customer Support Representatives

Requirements:

· Experience of 1 or 2 Years as a Customer Support Specialist or similar Customer Service role

· Graduate or Any Undergraduate

· Familiarity with our industry is a plus

· Experience using help desk software and remote support tools

· Understanding of how CRM systems work

· Excellent communication and problem-solving skills

· Multi-tasking abilities

· Patience when handling tough cases

Language

: English (Excellent), Hindi and Gujarati

Work Location

– Ahmedabad

Position Overview

The Customer Service & Brand Engagement Team Lead will oversee the daily operations of ZURU's Customer Service, Influencer Coordination, and Social Media teams based in India. This role focuses on ensuring the team is hitting KPIs, maintaining service quality, and fostering seamless collaboration with the New Zealand-based Brand Engagement team. The position is people-management heavy, ensuring efficient scheduling, leave management, and performance oversight.

Roles & Responsibilities

Team Leadership & People Management

• Lead and manage the India-based Customer Service, Influencer, social and Claims team members.
• Oversee workload distribution to ensure KPI achievement across all verticals.
• Approve and manage annual leave, shift scheduling, and roster planning to maintain optimal coverage.
• Monitor and report on individual and team performance metrics.

KPI & Performance Management

• Ensure all Customer Service, Content Scheduling, Influencer Research and Claims SLAs are met or exceeded.
• Track and report on consumer feedback, VOC's, influencer/creator management, social media management monthly.
• Provide feedback and coaching to team members where required (operational, not strategic).

Cross-Regional Collaboration

• Act as the primary operational link between the India-based team and the New Zealand Brand Engagement team.
• Share regular progress updates, performance reports, and escalations with the NZ team.
• Support NZ-based leads in implementing strategies and process improvements.

Operational Excellence

• Ensure adherence to existing SOPs, workflows, and escalation processes.
• Flag any operational issues, gaps, or resourcing concerns to the NZ team and Indian HR.
• Coordinate with NZ stakeholders to align on priorities and capacity planning.

Skills & Experience

3+ years Proven team leadership experience in a customer service, claims, or influencer coordination environment.

Strong organisational skills with the ability to manage multiple priorities and schedules.

Excellent communication skills, including cross-cultural collaboration.

Proficient in KPI tracking, reporting, and operational problem-solving.

Strong interpersonal skills with the ability to build team morale and accountability.

Ability to work in a fast-paced, global business environment.

What do we Offer?

Competitive compensation

Medical Insurance for self & family

Training & skill development programs

Work with the Global team, Make the most of the diverse knowledge

Several discussions over Multiple Pizza Parties

A lot more Come and discover us

*Candidate should be in Ahmedabad

*Fluency is must

*Should be ready to work in Rotational/Night shifts

*Salary: 20k to 35k (Depending on candidate)

*Will be responsible of handling international customers

Connect on : or

We are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process.

Roles and responsibilities:

Handling customer queries on Web Chat, E-mails. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Actively participate in team meetings.

Salary and shift Timing:

Starting salary for Fresher: 23K + Incentives

Salary for Experience: UPTO 40K + Incentives (Depends On Interview)

Shift time: Rotational

5 Days working (Week off also Rotational)