207 Insurance jobs in Delhi

Job Title: International Customer Support Executive

Location: Gurgaon (Remote – Work From Home)

Shift: Rotational, including night shifts

Experience: 0–2 years | Freshers Welcome

Joining: Immediate

Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities:

• Manage inbound and outbound customer queries via voice/email/chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements:

• Excellent verbal and written communication skills in English
• Ability to work in rotational shifts (including night shifts)
• Basic computer proficiency and typing skills
• Freshers with strong communication are encouraged to apply
• Must have a stable internet connection and quiet workspace

• Customer Service Representatives, Customer Experience, and Customer Satisfaction skills
• Customer Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to handle difficult situations with patience and professionalism
• Proficiency in using customer service software and CRM systems
• Strong problem-solving skills and attention to detail
• Experience in the fashion industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are a plus

Key Responsibilities

• Claims Management

• Handle end-to-end processing of insurance claims for EVs (accidents, theft, damages, total loss, etc.).

• Verify claim documents submitted by garages, riders, or clients.
• Coordinate with OEM workshops, surveyors, TPAs, and insurance companies for smooth claim settlement.

• Track claim progress and ensure timely closure within agreed SLAs.

• Risk & Compliance

• Ensure all claims adhere to company policies, insurance terms, and regulatory norms.

• Maintain updated knowledge of IRDAI guidelines, EV insurance policies, and claim processes.

• Identify fraudulent or inflated claims and initiate corrective actions.

• Stakeholder Coordination

• Act as the single point of contact between internal teams (Operations, Finance and CS) and external insurers.

• Support fleet operators/ clients with claim-related queries.

• Build and maintain strong working relationships with insurance partners.

• Data & Reporting

• Maintain accurate claim logs in internal systems (FleetOS and Ms-Excel).

• Prepare periodic reports on claim ratios, settlement timelines, and financial recoveries.

• Provide insights to management for optimizing insurance coverage and reducing claim costs.

• 36 years of proven experience in motor insurance claims handling, preferably in fleet, leasing, logistics, or automobile sectors.

• Hands-on experience in coordinating with surveyors, insurers, and workshops for claims processing.
• Prior exposure to commercial vehicle insurance; experience with EVs is a strong advantage.
• Track record of successfully managing high-volume claims and minimizing turnaround time.
• Experience in identifying and resolving fraudulent or disputed claims.
• Familiarity with insurance claim management systems or ERP tools.

Opening for ICICI prudential life insurance for banca ,agency & direct Channel

Graduation required

Ctc max , k reminsument

Age max ,-30

Share cv

Job Description

Job Title: Calling Executive - Cart Recovery & Customer Support

Location: Netaji Subhash Place

About Us:

Weldots is a fast-growing eCommerce company focused on delivering exceptional customer experiences. We are seeking a motivated and customer-oriented Calling Executive to help recover abandoned carts by engaging with customers, addressing their queries, and guiding them to complete their purchases.

Key Responsibilities:

* Make outbound calls to customers who have abandoned their carts.

* Understand customer concerns and answer product or order-related queries.

* Persuade customers to complete their purchase by explaining offers, discounts, or product benefits.

* Document customer feedback and share insights with the operations and marketing teams.

* Maintain records of calls, follow-ups, and conversions.

* Ensure a positive and helpful customer experience during every interaction.

Qualifications & Skills:

* 0-2 years of experience in telecalling, telesales, or customer service (freshers can apply).

* Excellent communication skills (English & Hindi preferred).

* Customer-centric approach with good listening skills.

* Persuasive and empathetic with the ability to handle objections confidently.

* Basic computer knowledge for updating records.

Job Type: Full-time

Pay: ₹11, ₹18,000.00 per month

Language:

• English (Preferred)

Work Location: In person

We are hiring for hiring for the Customer Support position in our organisation, In case you are interested please share your CV at

Qualifications

• Grad/ug both can apply
• Candidate with international bpo exp can apply.
• Freshers can apply.

Company Description

BA CALL CENTRE INDIA PRIVATE LIMITED is based out of Steller Okas 1425 Noida Sector 142 India. We specialize in providing top-notch customer service solutions to a variety of industries. Our dedicated team is focused on delivering exceptional service by addressing and resolving customer inquiries with efficiency and care. Join our team and be part of a professional and dynamic work environment in the heart of South Delhi.

Role Description

This is a full-time, on-site role located in South Delhi for a Utilities Customer Service Representative. The Utilities Customer Service Representative will handle customer inquiries, provide support related to utility services, ensure customer satisfaction, and improve the overall customer experience. Day-to-day tasks include assisting customers over the phone or via email, managing customer accounts, addressing billing issues, and resolving complaints. The role demands a proactive approach in addressing customer concerns and a commitment to maintaining a high standard of service.

Qualifications

• Possess skills in Customer Service, Customer Support, and Customer Satisfaction
• Experience in managing Customer Service Representatives and addressing Customer Experience
• Strong communication and interpersonal skills
• Ability to work effectively in a team and independently
• Proficiency with customer service software and tools
• Previous experience in utilities or related services is a plus
• Relevant degree or equivalent experience in a related field

Job description:

Interested Candidate can call at

Age not more than 30 years

Looking for Immediate Joiner

Current location should be Delhi NCR only with Excellent written and spoken and typing speed

Role Overview

As a Chat Process Executive, you will be the first point of contact for our students and parents, providing real-time assistance through chat platforms. Your role is crucial in ensuring a seamless learning experience by addressing inquiries, resolving issues, and offering guidance with empathy and efficiency.

Key Responsibilities

Customer Interaction: Respond promptly and professionally to student and parent inquiries via live chat, ensuring clarity and accuracy in information provided.

Issue Resolution: Identify and resolve concerns related to course content, technical issues, and account management.

Documentation: Maintain detailed records of interactions, feedback, and resolutions to inform continuous improvement.

Collaboration: Work closely with academic and technical teams to escalate and resolve complex issues.

Feedback Loop: Gather and relay user feedback to relevant departments to enhance our services.

Knowledge Update: Stay informed about our course offerings, platform updates, and policies to provide accurate information.

Qualifications

Education: High school diploma or equivalent; a bachelor's degree is a plus.

Experience: 0- 5 years in customer support or a related field

Communication Skills: Exceptional written English proficiency with a friendly and empathetic tone.

Typing Speed

Problem-Solving: Strong analytical skills to troubleshoot and resolve issues efficiently.

Multitasking: Ability to manage multiple chat conversations simultaneously without compromising quality.

Preferred Attributes

Adaptability: Comfortable working in a dynamic, fast-paced environment.

Cultural Sensitivity: Ability to interact with a diverse, global user base with respect and understanding.

Time Management: Efficiently prioritize tasks to meet response time targets.

Team Player: Collaborative mindset to work effectively with cross-functional teams.

What We Offer

Professional Growth: Opportunities for career advancement within a growing global organization.

Supportive Environment: Access to training resources and a collaborative team culture.

Global Exposure: Engage with an international community of learners and educators.

If you're passionate about education and excel in providing exceptional customer support, we'd love to hear from you

Job Types: Full-time, Permanent, Fresher

Benefits:

Cell phone reimbursement

Commuter assistance

Internet reimbursement

Leave encashment

Paid sick time

Interested Candidate can call at

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Work from home

Work Location: In person

We are seeking a Customer Service Representative (CSR) to join our team. The CSR will act as the first point of contact for customers, handling inquiries, resolving complaints, and providing information about our products and services.

Job Types: Full-time, Fresher

Pay: ₹11, ₹17,379.34 per month

Benefits:

• Health insurance

Language:

• Hindi (Required)

Work Location: In person