1,461 Quality Analyst jobs in India

Quality Analyst

Kolkata, West Bengal Concentrix

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Job Title:
Quality Analyst
Job Description
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
**Role and Key Responsibilities**
+ Define, standardize and monitor quality parameters including both non-critical & critical parameters (End-User, Business critical, & Compliance) and thereafter make recommendations for ongoing improvements in the process.
+ Ensure the team meets the assigned audit targets and compliances set as per SLA and performance scorecard for each process through continuous improvement methodologies.
+ Design and document standard practices to be carried out- business processes.
+ Work closely with all functions for consistent delivery of service standard.
+ Interact actively with the clients at an operational level. Responsible for consistent delivery of service standards as per SLAs.
+ Drive a Metrics Driven Culture amongst the Team and establish reliable systems for measurement.
+ Monitor systems and process to provide ongoing feedback for continuous improvement to the service delivery standards
+ Attention to detail in supporting management reporting with clear and concise data handling and presentation
+ Evaluate and identify the capabilities of all processes within the system, introduce metrics to monitor the same and report to management on improvements necessary to meet customer and industry standards.
+ Leverage quality tools and techniques to effectively disseminate knowledge on the floor
+ Incorporate & establish TQ standards across all LOBs in the span.
+ To identify root causes of variances in metrics (if any)
+ Responsible for leading, motivating and supervising the team of Quality analysts
**Key Skills and knowledge:**
+ Good Quality domain knowledge & Tool management
+ Analytical, logical, reasoning & numerical ability
+ Ability to interact with internal and external stake holders
+ Excellent oral & written communication skills.
+ Expert in Excel & PowerPoint
+ Knowledge of basic life insurance terminology
+ Graduate in any discipline
+ Good People Management skills.
**Education: Graduation**
**Disclaimer:-**
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
Location:
IND Kolkata - 10th Floor on Block A, DLF IT Park I, New Town
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Quality Analyst

Bengaluru, Karnataka WSP USA

Posted 2 days ago

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Job Description

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At "WSP" we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
** are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our "Making Health and Safety Personal" initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
Responsibilities
1. Digital Automation & Analytics (Priority Focus)
+ Lead the development of in-house automation solutions in collaboration with Asia Quality Team
+ Build and manage interactive dashboards (e.g., Power BI) for KPI tracking, audits, continual improvement, and governance reporting.
+ Enhance and automate document management, idea logging, and workflow tools
+ Drive digital adoption across Asia and GCC Quality teams.
2. Management of Quality Tools
+ Develop, manage, and continuously improve core quality tools:
+ Audit Management Tool
+ Lessons Learned Portal
+ Continual Improvement Tool
+ Ensure user-friendliness, functionality, and alignment with WSP's Way of Working.
3. Governance & Reporting
+ Compile and analyze monthly Quality Performance reports.
+ Track and report progress against Quality Objectives and KPIs.
4. Internal Audits
+ Plan and perform internal audits on Asia HSEQ MS, and Way of Working.
+ Conduct virtual project audits, shared services audits, and folder reviews.
+ Develop tailored checklists to suit audit criteria for different functions.
+ Support Asia audits, NC/AFI closure, and escalations.
5. HSEQ MS Support
+ Maintain HSEQ MS documents for relevance, accuracy, and compliance.
+ Collaborate with Quality Champions across Shared Services and Business Units.
+ Publish HSEQ MS updates regularly on Canopy.
+ Provide support on HSEQ related training
6. Business & Project Support
+ Provide Quality support for projects and shared services across Asia.
+ Support preparation of Quality documentation, bids, and branding requirements.
+ Guide project teams in aligning with WSP's Way of Working.
Why does it matter to our Business?
1. Our Way of Working is what differentiates us from our competitors
2. Compliance with our IMS framework drives consistency in our processes and excellence in our service delivery
3. Process and system audits enable us to understand the true position of compliance and risk
4. Embedding a compliance and improvement culture drives long term resilience in our approach to right first time and maintains our organisational ISO certifications
5. Ensures that our governance and operational process are fit for purpose.
w do I know when I am successful at what I do?
How do I know when I am successful at what I do?
1. Reduction of complaints and improvement in project teams compliance with WSP way of working.
2. Building strong relationships with project leads and Quality Managers
3. I achieve our targets and objectives for support, compliance, and training.
4. Our people are actively engaging in quality collaboration and excellence
5. Audits are timely done and reported, same with the Project KPIs.
1. Overall 6 to 8 years' experience, 2 years minimum with an international design or construction consultancy. (preferably Asia/China Region/Singapore)
2. Formal training in an ISO 9001:2015 related course
3. Bachelor's degree in an Engineering and/or Construction related discipline
4. Excellent communication skills, verbal and written in English
5. Experience of operational auditing
6. Basic knowledge of database computer systems and software including Microsoft word, excel, Visio, Power BI and SharePoint.
7. Flexible approach to managing, prioritising and delivering to deadlines in a demanding environment
8. Experience of documentation processes within an engineering, design, or construction environment
9. Proven expertise in ISO 9001:2015 implementation and auditing; knowledge of ISO 14001 & ISO 45001 desirable.
Key Competencies
Quality Advisor is expected to have the below-listed skills to excel in their role and contribute to high-quality outcomes and deliverables that bring value to the organization.
+ Strong Analytical Skills
+ Attention to Detail
+ Technical Proficiency
+ Excellent Communication Skills
+ Problem-Solving Abilities
+ Knowledge of Quality Techniques
+ Adaptability and Continuous Learning
+ Strong Documentation SkillsBGV:
+ Employment with WSP India is subject to the successful completion of a background verification ("BGV") check conducted by a third-party agency appointed by WSP India.
+ Candidates are advised to ensure that all information provided during the recruitment process - including documents uploaded - is accurate and complete, both to WSP India and its BGV partner".
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Quality Analyst

Chennai, Tamil Nadu UPS

Posted 2 days ago

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Job Description

**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.**
Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d'une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.
**Fiche de poste :**
**The Software Quality Engineer executes Information Services (I.S.) Quality Assurance (QA) processes with moderate guidance. He/She identifies problems, generates alternatives, and recommends solutions within defined processes. This position documents the progress of assigned tasks to ensure objectives are met. He/She collaborates effectively with QA team members, application developers, software vendors, consultants, user communities, and test environment technical support staff in the execution of testing procedures. This position supports testing efforts of small to medium complexity. The Software Quality Engineer is knowledgeable of the key processes and technology within the business functions he/she supports.**
**Responsibilities**
**Understand Requirement and Design, build and execute Test Plan, Scenario and Cases**
**Defect tracking and Documentation**
**Collaborate with cross-functional team to understand new features**
**Perform testing in Multiple Browsers**
**Perform testing in Multiple time-zones.**
**Continuously discover, evaluate, and implement new technologies to maximize testing efficiency.**
**Technical Experience**
**4-8 years of total experience.**
**Must be able to work independently without hand holding in Agile/Scrum environment.**
**Work with functional teams to analyze and identify test cases, identify test data requirements.**
**Interact with application teams to discuss scope, framework tailoring and design**
**Write Test Plans and Test Strategies.**
**Hands on experience using tools such as Selenium web driver with C#, Soap UI for API testing.**
**Experience of development of Playwright framework from scratch.**
**Hands on in Azure Devops and Agile methodologies.**
**Execute scripts developed for applications in multiple browsers (CBT) and platforms.**
**Generate execution reports, customized reports, analyzes failures and implement fixes as needed**
**Support maintenance of the automation scripts as needed to comply with application changes**
**Should be able to understand the requirement and design test procedures and test cases for automated software testing.**
**Should be able Design automated test scripts that are reusable.**
**Ensure all automated testing related activities are carried out as per the standards defined by the company.**
**Coordinate with program and development management teams in product development lifecycle to conform end user product and quality requirements and shipment schedule.**
**Analyze performance test requirements and develop test plans and debug to understand test objective requirements.**
**Handle performance testing and present results for validating and analysis to Project Teams.**
**Answer technical issues to resolve and follow up.**
**Prepare software defect tracking and report entire project release status to stakeholders.**
**Technical Competencies**
**Required**
**Manual & Automation Testing**
**Web Service, restful service, Web API testing, Core C#, JSON, JavaScript, PL/SQL, SQL Server, Playwright**
**Database concepts and query writing.**
**JUnit, Playwright, Soap UI for API testing.**
**Test Plans and Test Strategies.**
**Hands on in JIRA/Azure DevOPS, Agile methodologies**
**Characteristics**
**Ability to operate in a fast-paced environment with a sense of urgency and accountability.**
**Strong analytical and problem-solving skills**
**Proactive and flexible at work**
**Good interpersonal and team building skills**
**Passionate about continual learning**
**High energy and attention to details**
**Must be self-starter, technically proficient to independently handle assigned tasks**
**Excellent oral and written communication skills in English**
**Qualification**
**Required**
**BE/B. Tech/MCA or equivalent degree with good academic record**
**Desired**
**Certification in Testing (one or more) will be a plus like ISTQB**
**Type de contrat:**
en CDI
_Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés._
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Quality Analyst

Chennai, Tamil Nadu UPS

Posted 2 days ago

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Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**The Software Quality Engineer executes Information Services (I.S.) Quality Assurance (QA) processes with moderate guidance. He/She identifies problems, generates alternatives, and recommends solutions within defined processes. This position documents the progress of assigned tasks to ensure objectives are met. He/She collaborates effectively with QA team members, application developers, software vendors, consultants, user communities, and test environment technical support staff in the execution of testing procedures. This position supports testing efforts of small to medium complexity. The Software Quality Engineer is knowledgeable of the key processes and technology within the business functions he/she supports.**
**Responsibilities**
**Understand Requirement and Design, build and execute Test Plan, Scenario and Cases**
**Defect tracking and Documentation**
**Collaborate with cross-functional team to understand new features**
**Perform testing in Multiple Browsers**
**Perform testing in Multiple time-zones.**
**Continuously discover, evaluate, and implement new technologies to maximize testing efficiency.**
**Technical Experience**
**4-8 years of total experience.**
**Must be able to work independently without hand holding in Agile/Scrum environment.**
**Work with functional teams to analyze and identify test cases, identify test data requirements.**
**Interact with application teams to discuss scope, framework tailoring and design**
**Write Test Plans and Test Strategies.**
**Hands on experience using tools such as Selenium web driver with C#, Soap UI for API testing.**
**Experience of development of Playwright framework from scratch.**
**Hands on in Azure Devops and Agile methodologies.**
**Execute scripts developed for applications in multiple browsers (CBT) and platforms.**
**Generate execution reports, customized reports, analyzes failures and implement fixes as needed**
**Support maintenance of the automation scripts as needed to comply with application changes**
**Should be able to understand the requirement and design test procedures and test cases for automated software testing.**
**Should be able Design automated test scripts that are reusable.**
**Ensure all automated testing related activities are carried out as per the standards defined by the company.**
**Coordinate with program and development management teams in product development lifecycle to conform end user product and quality requirements and shipment schedule.**
**Analyze performance test requirements and develop test plans and debug to understand test objective requirements.**
**Handle performance testing and present results for validating and analysis to Project Teams.**
**Answer technical issues to resolve and follow up.**
**Prepare software defect tracking and report entire project release status to stakeholders.**
**Technical Competencies**
**Required**
**Manual & Automation Testing**
**Web Service, restful service, Web API testing, Core C#, JSON, JavaScript, PL/SQL, SQL Server, Playwright**
**Database concepts and query writing.**
**JUnit, Playwright, Soap UI for API testing.**
**Test Plans and Test Strategies.**
**Hands on in JIRA/Azure DevOPS, Agile methodologies**
**Characteristics**
**Ability to operate in a fast-paced environment with a sense of urgency and accountability.**
**Strong analytical and problem-solving skills**
**Proactive and flexible at work**
**Good interpersonal and team building skills**
**Passionate about continual learning**
**High energy and attention to details**
**Must be self-starter, technically proficient to independently handle assigned tasks**
**Excellent oral and written communication skills in English**
**Qualification**
**Required**
**BE/B. Tech/MCA or equivalent degree with good academic record**
**Desired**
**Certification in Testing (one or more) will be a plus like ISTQB**
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Quality Analyst

Kochi, Kerala Yatnam Technologies

Posted 2 days ago

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Job Description

Job Title  

Quality Analyst(QA)


Location  

Infopark Phase 2, Cochin. 


Employment Type  

Full Time 


Role Overview 

We are seeking a detail-oriented and motivated  QA Engineer to join our quality assurance team. The ideal candidate will have a passion for software testing and an understanding of both manual and automated testing methodologies. This is a great opportunity for freshers or professionals with up to 4 years of experience who are eager to learn, grow, and contribute to building high-quality software products.


About Us  

Founded in 2008, Yatnam Technologies is a leading IT services and software development company, delivering innovative, high-quality solutions to clients ranging from MSMEs to MNCs worldwide. We specialise in custom software, e-commerce, web and mobile applications, cloud services, digital transformation and AI Consulting, with a strong focus on customer satisfaction, adaptability, and quality. 


Responsibilities 

  • Develop and execute test plans, test cases, and test scripts to validate software functionality and performance
  • Perform manual and automated testing to identify bugs, defects, and usability issues
  • Collaborate with developers, product managers, and business analysts to understand project requirements
  • Design and maintain automated test scripts using industry-standard tools and frameworks
  • Run automated test suites, analyse results, and report findings to relevant stakeholders
  • Log, track, and manage defects using bug-tracking tools
  • Work with developers to troubleshoot and resolve issues efficiently
  • Conduct regression testing to verify that software updates do not impact existing functionality
  • Participate actively in Agile processes, including daily stand-ups, sprint planning, and retrospectives
  • Contribute to the continuous improvement of QA processes and practices
  • Stay updated on the latest QA tools, technologies, and best practices


Candidate Requirements 

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
  • 0–4 years of experience in software quality assurance (freshers welcome)
  • Proficiency in manual testing, with a basic understanding of automated testing concepts
  • Strong analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Ability to work collaboratively in a fast-paced, team-oriented environment
  • Willingness to learn and adapt to new technologies and tools


  •   Compensation & Benefits 
  • Competitive salary package. 
  • Opportunity to grow in a company that values adaptability, learning, and forward-thinking. 
  • Exposure to diverse projects and global clients in a supportive, collaborative work culture. 


  To Apply 

Send your resume and a cover letter detailing your relevant experience to our HR team via

Yatnam Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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Quality Analyst

Mumbai, Maharashtra TP

Posted 5 days ago

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Job Description

We are actively hiring for #QualityAnalyst!

Note: **Candidates only from BPO sector with international Banking experience please apply for the below position** .


Location- #Malad, Mumbai

Shift- Rotational Shifts (including #nightshifts with 5 days working and 2 rotational week offs).

#Immediate joiners preferred


Skills Required-

- Conduct #qualityaudits, #callmonitoring #feedback sessions and #rootcauseanalysis to identify areas for improvement.

- Prefeed US, UK BFSI, Cards, dispute AML and KYC domain

- Perform #callcalibration exercises to ensure consistency among team members' performance.

- Utilize QC tools such as #7QC, #SixSigma methodologies, and quality tools to drive process improvements.

- Provide feedback to team members on their performance and suggest training or coaching where necessary.

- Collaborate with the team to resolve issues related to product knowledge, sales techniques, and customer service.



Interested candidates can connect for further information to

Can share your cv to

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Quality Analyst

Noida, Uttar Pradesh Gamemano

Posted 5 days ago

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Job Description

We are seeking a skilled Quality Analyst with a strong background in manual and automation testing, particularly within the gaming, slot, or back-office industries. The ideal candidate should have expertise in tools like Postman, Jmeter, and Playright, with a minimum of 1 years of experience in manual testing and automation testing.

Responsibilities:


  • Conduct manual testing of gaming, slot, and back-office applications to ensure high-quality product releases.
  • Develop and execute test cases, test plans, and test strategies based on project requirements.
  • Collaborate closely with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage.
  • Design, develop, and maintain automated test scripts using Postman, Jmeter, Playright, or similar tools.
  • Perform regression testing, load testing, and performance testing as necessary.
  • Identify, analyze, and report issues found during testing, and work with the development team to resolve them.
  • Participate in Agile/Scrum meetings, providing insights into testing progress and quality metrics.


Requirements:


  • Bachelor's degree in computer science, Engineering, or a related field, or equivalent work experience.
  • Minimum of 1 years of experience in manual testing of software applications.
  • At least 1 year of experience in automation testing, specifically using tools like Postman, Jmeter, Playright, etc.
  • Experience in testing gaming, slot, or back-office applications is highly preferred.
  • Strong understanding of QA methodologies, tools, and processes.
  • Familiarity with Agile/Scrum development methodologies.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and ability to work independently as well as in a team environment.
  • Effective communication skills, both written and verbal.
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Quality Analyst

Mumbai, Maharashtra TP

Posted 5 days ago

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Job Description

Roles and responsibilities:

  • Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors
  • Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.
  • Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor.
  • Will be responsibility to meet Quality related service level monthly
  • Randomly monitor calls to ensure Client/TP standards are maintained.
  • Need to manage BAU, Business intelligence audit and other compliance audits as per business requirement
  • Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation.
  • To work together as a team and achieve the targets set by clients
  • Need to be flexible and motivate the team at regular intervals

INFORMATION SECURITY:

  • Understand and Comply with Information Security Policies and Procedures and report all security incidents.

Key Skill Set:

  • Good analytical skills
  • Ability to do multi-task
  • Ability to work well in and promote a team environment
  • People Management skills
  • Good communication skills are required


Critical Competencies:

  • Customer Service
  • Good analytical skills
  • Must be very good with data representation
  • Must be very good with MS Excel
  • Time Management
  • Ability to multi-task
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Quality Analyst

Mangaluru, Karnataka Infosys BPM

Posted 5 days ago

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Job Description

Greetings from Infosys BPM Ltd.,

We are looking to hire a Quality Analyst at Mangaluru, Karnataka, please find the below job description for your reference and apply if interested.


Job Role: Quality Analyst

Work Location: Mangaluru (work from office)

Education Qualification: Full-time graduation / Post graduation

Experience required: At least 4 years of experience in Quality Assurance and Process Improvements


Job Description:

• Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems.

• Good working knowledge of Quality Control and Quality Assurance methodologies

• Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies

• Experience on Quality Assurance practices leading Stable and predictable process performance

• Experience in leveraging industry leading Quality audit platforms

• Ability to analyze complex data and share key process.

• Lean and Six Sigma concepts understanding

• Good communication skills


Regards,

Infosys BPM Talent Acquisition Team

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Quality Analyst

Jaipur, Rajasthan Biz4Group LLC

Posted 6 days ago

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Job Description

full-time

We are looking for a Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will be responsible for creating and implementing strategies for quality coordination, testing as well as suggesting solutions to identified quality problems.


Your responsibilities: 

   Review and analyze requirements, specifications, and technical design documents, providing timely feedback

   Develop detailed, comprehensive, and well-structured test plans and test cases

   Design, develop, and execute automated tests

   Test current products and identify deficiencies

   Identify and report issues found, then verify that issues are resolved

   Suggest solutions to identified product problems 

   Investigate product quality to make improvements to achieve better customer satisfaction

   Collaborate with the Product Development team to ensure consistent project execution

   Identify key KPIs for product quality

   Identify quality assurance process bottleneck and suggest actions for improvement 

   Plan, create and manage the overall Quality Planning strategy

   Collect quality data & perform regression testing 

   Oversee continuous improvement projects 

   Investigate the causes of non-conforming software and train users to implement solutions

   Track quality assurance metrics, like defect densities and open defect counts

   Stay up-to-date with new testing tools and test strategies

   Prepare and present reports and metrics to Senior Management

Skill sets/Experience we require:

Manual Tester Requirements:

  • Possess experience with preparing test plans, test cases and identify test scenarios beyond the given requirements
  • Experience with Document the test execution results
  • Good understanding of Testing frameworks and methodologies.
  • Proven experience as a Quality Assurance Tester or similar role advantageous
  • Experience in project management and QA methodology
  • Familiarity with Agile frameworks and regression testing is a plus
  • Ability to document and troubleshoot errors
  • Working knowledge of test management software (e.g. qTest, Zephyr) and SQL
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills

Qualification: 

   Bachelors/Masters in Computer Science or relevant field

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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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