16,094 Software Systems jobs in India

Sr Software Systems Engineer

Insight Global

Posted 8 days ago

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Job Description

Job Title: Senior Software Systems Engineer - WiFi Protocols (802.11)


Roles and Responsibilities:

Experience Required: 4-8 Years

  • Design and develop software for Access Points across various market verticals.
  • Contribute to functional specifications and product definitions.
  • Independently design and develop software swiftly within an Agile environment.
  • Create unit test strategies and programs for the software you develop.
  • A strong desire to learn new tools and technologies is essential.


Skills and Experience:

  • Bachelor's or graduate degree in Computer Science or Engineering.
  • Excellent written, verbal, and interpersonal communication skills.
  • Over 5 years of experience in embedded software development.
  • Experience with wireless network products.
  • Proficient knowledge of 802.11 WLAN protocols, network technology, Wi-Fi/TCP&IP stack, L2 Switching, L3 Routing, etc.
  • Deep understanding of Linux operating systems and embedded software development.
  • Expert programming skills in C/C++.
  • Ability to be productive in a flexible and dynamic work environment.
  • Strong analytical and problem-solving skills.
  • Self-motivated and proactive with demonstrated creative and critical thinking abilities.
  • Experience with Agile development processes.
  • Experience with automated testing using Pytest.


Preferred Experience:

  • Expertise in 802.11 WLAN protocols.
  • Knowledge of network technology, TCP&IP stack, L2 Switching, L3 Routing, etc.
  • Advanced programming skills in C/C++.
  • Quick learner with excellent communication skills.
  • Persistent and tenacious approach to problem-solving.
  • Highly productive with minimal supervision.
  • Eager to learn and adopt the latest technologies and best practices in the field.
This advertiser has chosen not to accept applicants from your region.

Sr Software Systems Engineer

Insight Global

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: Senior Software Systems Engineer - WiFi Protocols (802.11)


Roles and Responsibilities:

Experience Required: 4-8 Years

  • Design and develop software for Access Points across various market verticals.
  • Contribute to functional specifications and product definitions.
  • Independently design and develop software swiftly within an Agile environment.
  • Create unit test strategies and programs for the software you develop.
  • A strong desire to learn new tools and technologies is essential.


Skills and Experience:

  • Bachelor's or graduate degree in Computer Science or Engineering.
  • Excellent written, verbal, and interpersonal communication skills.
  • Over 5 years of experience in embedded software development.
  • Experience with wireless network products.
  • Proficient knowledge of 802.11 WLAN protocols, network technology, Wi-Fi/TCP&IP stack, L2 Switching, L3 Routing, etc.
  • Deep understanding of Linux operating systems and embedded software development.
  • Expert programming skills in C/C++.
  • Ability to be productive in a flexible and dynamic work environment.
  • Strong analytical and problem-solving skills.
  • Self-motivated and proactive with demonstrated creative and critical thinking abilities.
  • Experience with Agile development processes.
  • Experience with automated testing using Pytest.


Preferred Experience:

  • Expertise in 802.11 WLAN protocols.
  • Knowledge of network technology, TCP&IP stack, L2 Switching, L3 Routing, etc.
  • Advanced programming skills in C/C++.
  • Quick learner with excellent communication skills.
  • Persistent and tenacious approach to problem-solving.
  • Highly productive with minimal supervision.
  • Eager to learn and adopt the latest technologies and best practices in the field.
This advertiser has chosen not to accept applicants from your region.

Sr. Software Systems Engineer

Bengaluru, Karnataka Sabre

Posted today

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Job Description

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Role and Responsibilities

  • Review of scheduled discovery jobs that include observing trends, identifying and troubleshooting discovery related errors

  • Aid to maintain CMDB that is without stale and orphan records and useful for ITSM processes (mostly change and incident)

  • Work with internal teams to onboard new devices and applications and allowing them to be automatically discovered and registered in CMDB

  • Develop discovery patterns to aid with the discovery process (creating new patterns for new device types or updating existing patterns to fetch additional data)

  • Support various discovery methods such as OOB Discovery and Service Graph Connectors (e.g., Intune)

  • Must Have Skills:

  • Understanding how IRE works and how records are created and updated in CMDB

  • Past experience of getting new devices discovered and created in CMDB (e.g., what to do to discover a Windows/Linux server)

  • Understanding of how IP-based and cloud discovery (AWS/GCP) works and the difference between REST-based discovery and IP-based discovery

  • Knowledge of how to install new applications from the ServiceNow store, how to maintain them, how to install updates, how to resolve skipped changes, how to review release notes for new patches or family release

  • Ability to work on your own with minimal supervision to complete assigned tasks

  • Nice To Have Skills:

  • Knowledge of discovery protocols SSH, WMI, SNMP, GCP and AWS cloud discovery using patterns and/or Service Graph Connectors

  • ServiceNow development (developing new patterns or custom applications, server-side scripting, being able to understand how things are working by looking at the code and not just documentation)

  • Knowledge of how to build a new host in GCP/AWS, configure a MID server on it, connect it to the ServiceNow instance, and troubleshoot any issues along the way

  • We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

    Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

    #LI-Onsite#LI-SG1
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    Embedded Linux Software Systems

    Hyderabad, Andhra Pradesh Anicalls (Pty) Ltd

    Posted today

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    Job Description

    • Experience in embedded Linux development (would consider a new master with strong embedded Linux experience).
    • Deep understanding of embedded C/C++ in embedded systems on Linux.
    • Experience with embedded Linux systems on small processors such as ARM.
    • Experience writing/maintaining Linux drivers down to the lowest level, such as SPI, I2C, and GPIO.
    • Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently.
    • Strong shell scripting skills and familiarity with Python or similar scripting languages.
    • Experience with development tools including C/C++ compilers, source control/build tools (Git, BitBucket, Jira, Bamboo or similar).
    • Ability to read extract a detailed programmer's model from schematics/datasheets.
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    Senior Principal Software Systems Engineer

    Nanakramguda, Andhra Pradesh Medtronic

    Posted 1 day ago

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    Job Description

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
    **A Day in the Life**
    At Medtronic, we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. As a Sr. Principal Software Systems Engineer focused on Software, Systems, and Advanced Technology, you will lead technological innovation and execution across multiple advanced domains including Cloud, IoT, AI/ML, and Embedded software systems. This role is designed to provide strategic technical leadership to the Software Systems teams in Cardiovascular, Neuroscience and Medical Surgical portfolio at MEIC, ensuring that engineering teams are aligned with cutting-edge technology trends, best practices, and frameworks for delivering high-quality software solutions. You will be responsible for partnering with technology leadership across OUs, Software Communities of Practice (CoPs), ensuring implementation of principles Design for Software Reliability and Manufacturability (CRM) & driving software excellence.
    **Responsibilities may include the following and other duties may be assigned**
    + **Cross-Functional Collaboration** : Work with cross-functional teams and leadership to align on the technology roadmap, reviewing project progress, identifying risks, and prioritizing Cloud, IoT, AI/ML initiatives, with an awareness of embedded systems and their integration into product development.
    + **Clinical Needs Translation** : Collaborate with clinical and product teams to translate clinical needs into clear software requirements, ensuring that software solutions address both technical and user-centric outcomes, especially for embedded systems.
    + **Technical Advisory Participation** : Participate in Technical Advisory Committees to ensure that system designs are scalable, secure, and adhere to governance frameworks while considering the specific demands of embedded software architectures.
    + **Product & Business Alignment** : Partner with product teams to balance technical feasibility with business goals, shaping product features, managing technical debt, and ensuring embedded systems meet clinical and operational expectations.
    + **Software Quality Leadership** : Lead efforts to enhance software quality through structured processes like Design for Reliability and Manufacturability (DRM), Patient Safety and Quality Improvement Plans (PSQIP), and ensure compliance with industry standards such as ISO 13485 and IEC 62304, with a focus on embedded systems.
    + **Knowledge Sharing & Best Practices** : Partner with Communities of Practice to foster knowledge sharing across teams, discussing best practices in software engineering, systems design, embedded software, and emerging technologies.
    + **Stakeholder Communication** : Present updates and technical roadmaps to internal and external stakeholders, ensuring alignment with long-term strategic objectives and addressing the unique requirements of embedded software systems.
    + **Continuous Improvement** : Drive continuous improvement initiatives by assessing software maturity levels and implementing best practices to elevate product quality, focusing on the integration of embedded systems and ensuring alignment with clinical and regulatory standards.
    + **Serve as a technical leader** in advanced technology domains such as Cloud Computing, IoT, AI/ML, Embedded applications ensuring alignment with organizational goals and industry advancements.
    + **Oversee architecture governance** , ensuring compliance with standards for security, scalability, and software quality.
    + **Conduct technical feasibility assessments** for emerging technologies, guiding strategic decision-making.
    + **Oversee end-to-end software engineering processes** , ensuring efficiency, quality, and adherence to best practices and regulatory requirements.
    + **Lead efforts in systems engineering** , ensuring compliance with clinical/therapy requirements and healthcare standards like IEC 62304 and ISO 13485.
    + **Conduct technical reviews** to assess the design quality, technical risk, and delivery strategies of software and system solutions.
    + **Advocate for the incorporation of Software Design for Reliability and Manufacturability** (DRM), ensuring long-term operational efficiency and software reliability.
    + **Foster collaboration across technology domains** through Communities of Practice (CoPs), driving a culture of innovation and knowledge sharing.
    + **Promote Innovation culture** through the conduction of innovation scouting and mentoring innovative ideas.
    + **Reporting** Reports to the Director of Software Technology
    + Collaborates with cross-functional teams (business analysts, developers, end-users) to understand requirements and deliver solutions.
    **Required Knowledge and Experience**
    + B-Tech/BE in Computer Science, Electronics, or related field with 20+ years of experience in Software and Systems Engineering, OR
    + ME/M-Tech with 18+ years of relevant experience.
    + **Proven track record in leading technology teams and innovation** across Cloud, IoT and software systems.
    + **Expertise in architecture governance** , with deep experience in defining and implementing software design and development frameworks.
    + **Strong knowledge of software engineering processes** , including the development of tools and techniques to drive efficiency and scalability.
    + **Hands-on experience with technical evaluations** and feasibility studies for emerging technologies.
    + **Deep familiarity with product security frameworks** , regulatory standards, and compliance.
    + **Expertise in systems engineering** , with an understanding of clinical/therapy domains and healthcare standards.
    + **Leadership in Technical Innovation,** including leading and/or mentoring teams in clinical and/or software innovations.
    + **Preferred** experience with Six Sigma and/or Design for Reliability and Manufacturability (DRM) frameworks.
    + **Preferred** Knowledge of AI/ML frameworks and their integration into large-scale systems.
    + **Preferred** experience in R&D, technology landscapes, and road mapping for advanced tech.
    + **Preferred** previous work in regulated industries like medical devices or healthcare technology.
    + **Preferred** to have demonstrated leadership in software quality initiatives with a focus on ISO 13485 and IEC 62304.
    **Physical Job Requirements**
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position?
    **Benefits & Compensation**
    **Medtronic offers a competitive Salary and flexible Benefits Package**
    A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
    **About Medtronic**
    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
    Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
    We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
    Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
    Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
    We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
    **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
    **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
    **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
    + **Build** a better future, amplifying your impact on the causes that matter to you and the world
    + **Grow** a career reflective of your passion and abilities
    + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
    These commitments set our team apart from the rest:
    **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
    **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
    **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
    **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
    For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
    This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
    For updates on job applications, please go to the candidate login page and sign in to check your application status.
    If you need assistance completing your application please email
    To request removal of your personal information from our systems please email
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    Sr Software Systems Engineer - ServiceNow

    Sabre

    Posted today

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    Job Description

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

    Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

    Simply put, we connect people with moments that matter.

    Responsibilities:

  • Lead design, development, and configuration of ServiceNow ITSM and ITOM products
  • Complete hands-on development within the ServiceNow platform, including but not limited to: client scripts, business rules, ui actions, ui policies, data policies, workflow, flow designer, integration hub spokes, script includes, catalog items, portal widgets, ui pages, event and alert rules.
  • Perform code review of peer development changes to ensure compliance with the Sabre ServiceNow Development standards and vendor’s best practices.
  • Lead upgrade/patch skip remediation, ensuring compliance with the Sabre ServiceNow Development standards and vendor’s best practices.
  • Works with the Business / Product Team and the development team to provide an estimated level of effort
  • Take ownership of high-level/complex business requirements and work them to completion.
  • Understand business user stories/requirements to provide the technical design and solution for product enhancements / new features.
  • Deliver product enhancements, new features, and defect fixes on time and error-free
  • Collaborate with many teams and stakeholders locally and remotely to efficiently deliver high-quality product enhancements, new features, and defect fixes.
  • Provide updated documentation of all product work, including but not limited to design documentation, technical operations/support documentation, and release notes.
  • Support existing and build new interfaces, and understand available integrations with 3rd party tools.
  • Participate in daily standups to report status, delays, and risks to scrum master/team leads / management.
  • Requirements:

  • Bachelor's/master’s degree in computer science, Information Technology, or a related field.
  • Minimum of 5-6 years of experience as a ServiceNow Developer, with a proven track record of successful project implementations, including experience with the Service Catalog module and creating custom applications.
  • Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel.
  • Ability to implement moderate to complex custom widgets and backend scripting.
  • Strong knowledge of the ServiceNow platform architecture, modules, and functionalities.
  • Hands-on experience in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows, and Solution migration to a higher environment.
  • Experience in developing ServiceNow integrations using APIs, web services, and data
  • We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

    Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

    #LI-Hybrid#LI-SG1
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    SVT/PV Engineer Software Systems

    Gurugram, Uttar Pradesh Ciena

    Posted today

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    Job Description

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

    How You Will Contribute

    The SVT/PV Engineer will develop test strategies, automation script development, and execute test plans for Ciena’s Packet Optical products, focusing on OTN Transport, Switching, Automation and NMS.

    Key Responsibilities:

  • Develop, automate and execute test strategies for Telecom networks.
  • Create and execute test plans using Manual and Automation methods.
  • Identify and automate test scenarios.
  • Debug and resolve defects with design teams.
  • Ensure compliance with industry standards (ITU-T, IETF, IEEE, ANSI).
  • Must Have :

  • OTN Transport & Switching
  • Test Automation (TCL/Python)
  • Defect Analysis & Debugging
  • Telecom Network Testing with hands-on experience with Test Equipment’s.
  • Bachelor’s/Master’s in Electronics, Computer Science, or Optical Communications.
  • 5+ years in Telecom System Testing.
  • Experience in test planning/execution, automation, reporting and debugging.
  • Exposure to photonics/DWDM, NMS and TDM/packet technologies
  • Improved test efficiency & automation coverage
  • Reduction in defect leakage & debugging time
  • Compliance with test quality standards
  • Nice-to-Have Skills

  • Exposure to different NBIs – REST, NETCONF, gRPC and Photonics/DWDM
  • Exposure to photonics/DWDM, NMS and TDM/packet technologies
  • #LI-MP2

    Not ready to apply? Join ourto get relevant job alerts straight to your inbox.

    At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

    Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

    If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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    Sr. Cyber Security software systems...

    Bengaluru, Karnataka Anicalls (Pty) Ltd

    Posted today

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    Job Description

    • 7+ years of experience in creating and managing enterprise information security architectures and solutions across multiple disciplines (network, Cloud, endpoint, software development, etc.)
    • Encryption and security/compliance experience (PCI)
    • In-depth understanding and Knowledge of network security capabilities and best-practices (e.g., IPS/IDS, firewalls, proxies, BYOD, SIEM, wireless security)
    • Experience with ADFS, Azure Multi-Factor Authentication, Active Directory a plus
    • CISSP or other security and cyber-enterprise Architecture methodology certifications a plus but not required
    • Experience performing security/vulnerability reviews of network environments.
    • Experience with SAML / Single Sign-On tools, techniques, and authentication with SaaS applications
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    Staff Software Systems Engineer (MES Camstar)

    Bengaluru, Karnataka Illumina

    Posted today

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    Job Description

    What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

    Join the Global Camstar MES Modeler team and contribute to the advancement of Digital Transformation in the company's Manufacturing Operation. Collaborate with cross-functional team throughout the lifecycle of MES workflow, including modelling, testing, deployment, and sustainment.

    Responsibilities:

  • Analyse manufacturing processes and requirements to develop MES Model Requirement Specification.
  • Model MES workflow according to the MES Model Requirement Specification.
  • Conduct testing of MES workflow and lead user acceptance tests.
  • Manage the deployment of MES workflow to the production environment.
  • Drive MES continuous improvement to enhance ease of use, error-proofing, and integration with other enterprise systems (e.g., SAP, EAM, PLM, LMS, etc.).
  • Collaborate with the Global MES Developer team on required system improvements.
  • Provide support to end users as required to ensure manufacturing operation continuity.
  • All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
  • Requirements:

  • Working experience in MES, with a preference for CAMSTAR MES.
  • Candidates with more than 7 years of working experience will be considered for senior position.
  • Previous exposure to a medical device manufacturing environment.
  • Familiarity with ISO13485 and FDA CFR820.
  • Project management experience.
  • Strong problem-solving and data analysis skills.
  • Team player with excellent interpersonal and communication skills.
  • Independent and self-motivated.
  • Education:

  • Degree in Information Systems, Computer Science, Engineering, or equivalent.

  • We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact To learn more, visit: . The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
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    Lead Software Engineer - Systems

    Chennai, Tamil Nadu Freshworks

    Posted today

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    Job Description

    Job Description

    As a Lead Software Engineer - Systems , you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this.You will have an opportunity to redefine customer experiences by building systems that are milli-second efficient, always available and working at internet scale. If you are the kind of engineer who is passionate about building systems, have a good eye for analysis and a mind that can think outside the box, we want to talk to you.

    Do you wanna take on solving some cool and complex Distributed-Systems/Big-Data problems at scale?

    At Freshworks are building next gen CRM, Support & IT Automation, Sales & Marketing SaaS products/services & related platform/Foundation-services - for the Small and Mid-market customers across the globe. We have about 32K+ customers (Small/Medium size Organizations) across 140 countries, with ~10 SaaS product offerings. We also deal with 20TB of logs/day – where we have some really cool and interesting problems to solve with our Search / Relevance Engineering. We deal with ~1B Messages with ~300K/Min and ~5B conversations with ~6M/Day – where our Chat, Bot and Messaging solutions have to deal with competing with the best in the world. On Data Engineering and Analytics side we have some complex problems to solve with the rate at which we are growing in dealing with challenges like ~5M Db Reads/min, ~700K reqs/Min, 600M users and pushing the limits of Cloud Services The Freshworks (FW) Engineering Platforms today, broadly serves as a key stakeholder to the FW product teams, developers and the customers. The Freshworks platform enables developers, partners, and customers to customize, integrate, and automate business workflows for support, CRM, and IT use cases. The very purpose of the FW Platforms team is to build efficiency, bring in agility into product development, enable services to scale and improve performance, and thereby provide a seamless experience to our customers. In order to achieve this, the Platforms teams work very closely with our internal stakeholders and align to their goals - the Product teams, the Customer facing teams(Sales, Customer Success, Onboarding teams). Some of the key themes include providing a “Unified Freshworks Experience”, being mid-market ready and providing smart analytics. This group is looking for a Lead Systems Engineer who is a very optimised solution oriented with a vision of the impact of the code in the overall software development life cycle.

    Our System engineers build the APIs / Services / Features to support these complex scenarios and seamlessly scale and perform for current and future rapid growth we are experiencing. We work in solving some of the problems as common platform/foundation-services engineering where we take on problems across products from building SSO, Containerization, Reliable deployment working in Agile mode. Our engineering takes pride in delivering some inspiring and fresh experiences for our customers and their business/customers. As a Lead Systems Engineer you will design and implement multi-tier (DB, services, and the web) software applications, and document, test, fix and enhance systems when needed. In your agile team, you will closely work with engineers, architects, managers, design, QA and operations teams, and create solutions that meet business requirements. You will spend most of your time developing clean code with limited abstraction. In this role, you will also lead and mentor team members across functions. You will also be implementing and supporting compliance to Freshworks compliance and information security processes.

    Responsibilities:

    ● Platform teams tend to be small but self-sufficient. You will have a large scope of responsibilities. They also tend not to have any QA or Ops personnel.
    ● Design, Develop, Maintain software
    ● Be able to plan and execute goals
    ● Assist Product Owners with planning and roadmaps
    ● Lead a team of 2-4 engineers
    ● Strong communication skills a must
    ○ Platform services exist to be used by other teams in Freshworks
    ○ Platform Leads will be the face of their service ○ Important goal of a platform service is increasing its adoption ● Leads will communicate and coordinate with other teams across Freshworks
    ● Mentoring other engineers in the team
    ● Strong opinions on engineering best practices
    ● You will own systems that take high scale and are capable of scaling to greater heights
    ● Ensure 99.99% availability of your production systems
    ● Ensure 99.999% uptime of your production systems
     

    Must Have:
    ● Overall 6-10 years of Experience
    ● Should have a good knowledge of OOPS concepts. Must be comfortable with Design Patterns and SOLID principles
    ● Strong testing habits, passionate towards unit testing and TDD.
    ● Extensive experience in Agile methodologies
    ● Expertise in one or more programming languages like Java, C, C++, C#, Ruby, Python, Golang
    ● Good understanding of data structures
    ● Strong understanding of HTTP and REST principles
    ● Must have experience with Inter-Process Communication — this can be Unix IPC, SOAP Web Services, or microservices.
    ● Experience handling Production workloads, with experience handling production issues
    ● Strong CI/CD experience
    ● Devops knowledge
    ● Infra knowledge of popular internet serving applications
    ● Good understanding of multithreading and concurrency primitives
    ● Strong design skills
    ● Ability to breakdown a problem
    ● Cloud/SaaS experience
    ● Good understanding of RDBMS like MySQL, PostgreSQL, MSSQL, OracleDB
    ● Strong knowledge of git
    ● Strong analytical and problem solving skills


    Qualifications

    Good to have:
    ● Prior experience leading a team
    ● Experience with NoSQL technologies like Mongo, CassandraDB, DynamoDB
    ● Supporting Production issues brought up by end customers
    ● Keeping up to date with the cutting edge of technologies
    ● Familiarity with GitHub a plus
    ● Experience using static code analyzer tools like SonarQube, Rubocop, checkstyle
    ● Experience using APM tools like DataDog, NewRelic
    ● Expertise in Jav



    Additional Information

    At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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