7,261 Chat Support jobs in India

The Offer

• Work alongside & learn from best in class talent
• Leadership Role
• Opportunity to make a positive impact

The Job

Key Responsibilities:

• Responding to customer inquiries via live chat in a timely and professional manner
• Resolving customer issues and concerns with empathy and efficiency
• Ensuring customer satisfaction by providing accurate information and effective solutions
• Maintaining records of customer interactions and feedback

The Profile

Qualifications:

• Strong written communication skills
• Ability to manage multiple chats simultaneously
• Previous customer service or chat support experience is a plus
• Self-motivated with excellent time management skills

The Employer

Our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward.

The Offer

• Work within a company with a solid track record of success
• Flexible working options
• Opportunity to make a positive impact

The Job

Our client is looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

• Respond to customer inquiries via live chat, email, and messaging platforms promptly.
• Provide accurate information about our products, services, and policies.
• Assist customers with troubleshooting issues and resolving concerns.
• Maintain a professional, empathetic, and customer-focused tone at all times.
• Escalate complex issues to the appropriate department when necessary.
• Keep records of customer interactions and feedback to improve service quality.

What We Offer:

• Competitive monthly salary of $1,200 – $1,500 .
• 100% remote work opportunity.
• Paid training and continuous learning resources.
• Supportive and collaborative work culture.
• Opportunities for career growth within the company.

The Profile

Qualifications:

• Excellent written communication skills in English.
• Previous experience in customer service, preferably in chat-based support.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Basic technical troubleshooting skills.
• Willingness to work flexible hours, including weekends if needed.

The Employer

Our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward.

Your Compass in the Health & Fitness Journey

Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information  tailored to your health and fitness journey. Our mission is to help you make informed decisions  that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an exhaustive  library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review and constantly update  our collection of 2,000+ articles.

The Role

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

• Respond to customer inquiries via live chat, email, and messaging platforms promptly.
• Provide accurate information about our products, services, and policies.
• Assist customers with troubleshooting issues and resolving concerns.
• Maintain a professional, empathetic, and customer-focused tone at all times.
• Escalate complex issues to the appropriate department when necessary.
• Keep records of customer interactions and feedback to improve service quality.

What We Offer:

• Competitive monthly salary of $1 200 – $1 500 .
• 100% remote work opportunity.
• Paid training and continuous learning resources.
• Supportive and collaborative work culture.
• Opportunities for career growth within the company.

Ideal Profile

Qualifications:

• Excellent written communication skills in English.
• Previous experience in customer service, preferably in chat-based support.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Basic technical troubleshooting skills.
• Willingness to work flexible hours, including weekends if needed.

What's on Offer?

• Work within a company with a solid track record of success
• Flexible working options
• Opportunity to make a positive impact

We are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process.

Position: International Chat Representative (Chat & Blended Process)

Roles and responsibilities:

Handling customer queries on Web Chat, E-mails.

Educate current and potential customers with product and service information.

Maintain accurate customer records.

Identify and escalate priority issues to the Team Leader and Ops Team.

Actively participate in team meetings.

Salary and shift Timing:

Starting salary for Fresher: 23K + Incentives

Salary for Experience: UPTO 40K + Incentives (Depends On Interview)

Shift time: Rotational

5 Days working (Week off also Rotational)

we are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process. Sharing the exclusive link through which candidates sourced by your team can apply. The job description is visible in this link which will provide the details about the requirements that we have.

Roles and responsibilities:

Handling customer queries on Web Chat, E-mails. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Actively participate in team meetings.

Location: India 

Recruiter: Mantosh Ray  

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

The Keyloop Chat Senior Leader is responsible for overseeing Keyloop Chat's service for all Keyloop customers. This role involves managing the chat team's day-to-day activities, monitoring their performance, and ensuring that short-, medium-, and long-term plans are in place for the chat team. The Senior Leader works directly with customers to manage and resolve escalations, ensuring their functional area supports the wider company objectives.

Key Duties and Responsibilities:

Required Qualifications and Skills:

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.