17,333 Customer Care jobs in India

Job Summary:

We are seeking a highly skilled and motivated Telecaller professional to join our team.

The successful candidate will be responsible for handling incoming and outgoing

customer calls, responding to WhatsApp messages, and providing exceptional

customer service to our clients.

Key Responsibilities:

Telecaller Responsibilities:

1. Handle incoming customer calls in a professional and courteous manner.

2. Respond to customer inquiries, resolve issues, and provide product/service

information.

1. Meet or exceed monthly sales targets by upselling and cross-selling

products/services to customers.

1. Maintain accurate records of customer interactions, including calls, emails, and

WhatsApp messages.

WhatsApp Replies Responsibilities:

1. Respond to incoming WhatsApp messages from customers in a timely and

professional manner.

1. Provide accurate and helpful information to customers, including product/service

details, pricing, and availability.

1. Resolve customer complaints and issues via WhatsApp, escalating to senior

management as necessary.

1. Maintain a high level of customer satisfaction, as measured by customer feedback

and surveys.

1. Collaborate with other teams, including sales, marketing, and customer service, to

ensure seamless customer experiences.

Requirements:

1. Education: High school diploma or equivalent required; degree in Communications,

Marketing, or related field preferred.

1. Experience: 1-2 years of experience in customer service, telemarketing, or sales;

experience in WhatsApp customer service preferred.

1. Skills:

2. Excellent communication and interpersonal skills.

3. Strong problem-solving and conflict resolution skills.

4. Ability to work in a fast-paced environment and prioritize multiple tasks.

5. Proficient in WhatsApp and other messaging platforms.

6. Basic computer skills, including Microsoft OƯice and Google Suite.

Nice to Have:

1. Language skills: Fluency in multiple languages, including Hindi, English, and regional

languages.

1. Technical skills: Experience with CRM software, sales automation tools, and data

analytics platforms.

Job Type: Full-time

Pay: ₹20, ₹31,848.49 per month

Work Location: In person

Job Title: Pet Relationship Manager (Customer Experience)

Department: Customer Experience Team

Reports To: Team Manager

Role Overview: The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship management, a deep understanding of pet care products/services, and the ability to resolve customer queries while driving satisfaction and loyalty.

Key Responsibilities:

1. Customer Interaction & Support: ○ Handle a high volume of inbound and outbound calls with professionalism and empathy. ○ Manage live chat conversations, ensuring prompt and accurate responses. ○ Address customer inquiries, complaints, and concerns effectively, escalating as needed.

2. Account Management: ○ Build and maintain strong, long-term relationships with key customers. ○ Understand individual customer needs and provide tailored recommendations for pet care products/services. ○ Act as a trusted advisor, offering insights and solutions to improve customer satisfaction.

3. Product Knowledge: ○ Stay updated on the company's pet care products and services. ○ Communicate product features, benefits, and proper usage effectively to customers. Qualifications: ● Education: Bachelor's degree or equivalent in any discipline (preferred) ● Pet Parent - Mandatory ● Experience: Exp in customer-facing key account management role (preferred) ● Skills: ○ Strong communication and interpersonal skills. ○ Empathy and patience in dealing with customers. ○ Proficiency in CRM tools and live chat platforms. (preferred) ○ Goal-oriented mindset with the ability to meet deadlines and targets. Preferred Traits: ● Passion for pets and pet care. ● Ability to work in a fast-paced environment. ● A problem-solving attitude and attention to detail.

Job Types: Full-time, Permanent, Fresher

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Application Question(s):

• Are you below 35 years of age?
• Are you open to rotational shifts, 9 hours/day, 6 days/week, first shift starts at 8:00AM, last shift ends at 12:30AM?
• Are you graduate?
• Can you come onsite for the face-to-face interview?
• Are you fluent in English?
• Do you have a Pet? /Pet-Parenting Experience?

Language:

• Hindi (Required)

Location:

• Bangalore, Karnataka (Required)

Work Location: In person

Handle inbound & outbound calls professionally

Communicate clearly and confidently to drive sales and build customer relationships

Achieve targets and handle pressure in a fast-paced environment

Customer satisfaction through effective problem-solving

Required Candidate profile

Qualification:12th pass - Any Degree (2023, 2024 & 2025)

Location: Chennai

Freshers can apply

Languages: Kannada or Hindi(basic English)

Contact HR for interview:

Rohit:

Simran:

Perks and benefits

PF,ESI & INCENTIVES

Process:- Loan Recovery /EMI collection process

Requirement:-

- Marathi & Hindi , Avg English communication

- Immediate joiners only

- Freshers/UG both can apply

- Interacting with the Customers

- Sal- Up to 15,000 + incentive

Required Candidate profile

Qualification: Min HSC

Location:- Karishma chowk Kothrud, Pune

To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

HR Altaf :

Perks and benefits

Attractive Incentives.

Process:- Loan Recovery Process

• Good Communication.
• Providing service to the customers.
• Freshers/Experienced both can apply.
• Handling Inbound And Outbound calls
• Salary: 11,000 To 16,000 Inhand+Incentive
• Shift Timing-9:30am-6:30pm

Required Candidate profile"-

• Qualification: Min HSC
• Fixed Sunday week off

Location :- Karishma Chowk Kothrud, & Near Navle Bridge Pune

To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

HR Altaf :

Perks and benefits:-

Incentives and growth opportunities.

Profile - Customer Support

Qualification - Graduate Freshers/ Experience

Must have good communication skill in English

Comfortable with Rotational Shifts

Location - Gomti Nagar

Salary range - 13K -20K

Immediate joiner required.

Job Types: Full-time, Permanent

Pay: ₹13, ₹20,000.00 per month

Education:

• Bachelor's (Required)

Language:

• Good English (Required)

Location:

• Lucknow, Uttar Pradesh (Required)

Work Location: In person

Key Responsibilities:

• Respond promptly to customer emails in a clear, accurate, and courteous manner
• Understand customer concerns and provide appropriate solutions or escalate when necessary
• Maintain detailed records of customer interactions using CRM tools
• Follow standard operating procedures and company policies
• Coordinate with internal departments (e.g., operations, technical team) for issue resolution
• Achieve daily response targets and ensure high levels of customer satisfaction

Requirements:

• Excellent written and verbal communication skills in English
• Good email drafting and comprehension abilities
• Strong problem-solving skills and attention to detail
• Basic computer proficiency and typing speed
• Prior experience in customer support or email handling preferred (0–2 years)
• Graduate in any discipline

Job Type: Full-time

Pay: ₹139, ₹200,000.00 per year

Benefits:

• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, live chat, or support ticket system.
• Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions.
• Escalate complex issues to the appropriate team or supervisor when necessary.
• Maintain customer records by updating account information in the CRM system

Job Type: Full-time

Pay: ₹14, ₹20,000.00 per month

Application Question(s):

• Job timing :- 01 PM to 10 PM (Male candidate Only)

Work Location: In person

Speak with the employer

Job description:

Company:
 Herbspro India Pvt Ltd

Location:
 Hyderabad (Work from Office)

Experience:
0-2 Years

Role:
 Customer Care & Order Management Executive (Voice & Non-Voice)

Department:
 Customer Support / Operations

• Job Type:
   Full-time

Job Summary:

We are looking for a proactive and customer-focused individual to join our e-commerce team. The ideal candidate will handle customer queries via phone, email, and chat, and manage order processing and tracking using Excel and internal tools.

Role:
 Customer Care & Order Management Executive (Voice & Non-Voice)

Key Responsibilities:

Customer Support (Voice & Non-Voice):

Respond to customer inquiries via calls, emails, and chat

Resolve complaints and provide accurate product/order information

Maintain a positive, empathetic, and professional attitude toward customers

Document customer interactions and follow up on unresolved issues

Order Management:

Process new orders and update order status in the system

Coordinate with warehouse and logistics teams for timely dispatch

Track shipments and handle return/refund requests

Maintain order records and generate reports using Excel

Skills & Qualifications:

Strong communication skills in English , Hindi and Telugu (verbal and written)

Proficiency in MS Excel (VLOOKUP, Pivot Tables, basic formulas)

Ability to multitask and manage time effectively

Prior experience in e-commerce or customer service preferred

Graduate in any discipline.

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