6,337 Luxury Retail jobs in India

• Achieve and exceed store sales targets through effective sales leadership and team motivation.
• Recruit, train, and develop a high-performing retail team.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Manage store operations, including inventory, visual merchandising, and loss prevention.
• Maintain store presentation and ambiance to reflect the luxury brand image.
• Handle customer escalations and ensure satisfactory resolution.
• Monitor store performance metrics and implement action plans for improvement.
• Manage store budget and control operational expenses.
• Build and maintain strong client relationships.
• Ensure compliance with all company policies and procedures.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of retail management experience, with at least 2 years in a senior role, preferably in luxury retail.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent leadership, communication, and customer service skills.
• Strong visual merchandising and inventory management skills.
• Ability to build and maintain strong client relationships.
• Knowledge of retail operations and POS systems.
• Passion for fashion and luxury brands.

• Conceptualize and implement inspiring window displays and in-store merchandising strategies that align with brand identity and seasonal collections.
• Develop floor plans and visual merchandising guidelines for all store areas, ensuring a cohesive and engaging customer journey.
• Collaborate with marketing and buying teams to translate campaign concepts into compelling visual presentations.
• Manage the production and installation of visual elements, including signage, props, and fixtures.
• Train and guide store staff on visual merchandising standards and best practices.
• Monitor sales performance and analyze the impact of visual merchandising efforts, making data-driven adjustments as needed.
• Ensure consistent brand presentation across all touchpoints within the retail environment.
• Stay abreast of industry trends, competitor activities, and emerging visual merchandising techniques.
• Manage budgets allocated for visual merchandising materials and projects.
• Conduct regular store visits to assess display effectiveness and provide feedback.
• Maintain a high level of visual excellence in all merchandising executions.

• Bachelor's degree in Visual Merchandising, Fashion Design, Marketing, or a related field.
• Minimum of 5 years of progressive experience in visual merchandising within the luxury retail sector.
• Demonstrated portfolio showcasing creative and impactful visual display concepts.
• Strong understanding of retail dynamics, consumer behavior, and brand positioning.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator) and 3D modeling software is a plus.
• Excellent spatial reasoning and aesthetic sensibility.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Flexibility to travel occasionally and work flexible hours, including weekends, during peak seasons.
• A keen eye for detail and a passion for creating aesthetically pleasing environments.

Job Title: Client Advisor (Luxury Retail - Aneka)

Team: Client & Retail

Location: Kala Ghoda, Mumbai

Reporting To: Boutique Manager 

About Us

Walking Tree is a leading global jewellery design, innovation and consumer thinking group, with both B2B and B2C verticals. Established  in 2010, we have experienced rapid growth, with a diverse team of over 2500 members globally across Mumbai, Paris, Geneva, New York, Hongkong & China The group has exceptional capabilities in luxury, premium as well as mass manufacturing, and offers a range of products, services and solutions tailored to its global network of retailers, brands and designers.

 Our  brands, Aneka & Unsaid are today redefining the codes of new luxury, and making waves across the world with their path breaking creations, storytelling, and immersive retail experiences. Together, the brands boast flagship stores in Paris, Mumbai & Bangalore and are also featured  in some of the prestigious  department stores like Le Printemps, Dover Street Market, SAKS Fifth Avenue and other leading specialty watch and jewellery retailers.

Our leadership brings a diverse & rich blend of expertise to the group  with Ankit Mehta serving as the CEO, Sanket Jhaveri, CEO of the B2B business, Philippe Nobile Chairman, Unsaid & Aneka. The group is backed   by families with a legacy spanning over four  generations in the gems and jewellery industry, combining heritage with forward thinking leadership to drive innovation and success. 

Why Join Us?

The Walking Tree Ecosystem thrives on  an eclectic mix of talent, united by their shared mission  to  make jewellery relevant and desirable for the evolving new consumer. 

We were built from an ideology of making a difference. And our culture is what keeps us rooted in our ideologies. We offer a culture that encourages creativity, fuels innovation, imbibes sustainable practices and emphasizes sensitivity to our people and our consumers. 

We  are seeking individuals with a consumer centric mindset, passion for product, design and innovation, and who are willing to challenge the status quo!

If you are driven by a  burning desire to make a difference, embrace  risks, and find purpose and growth in your work, then we warmly invite you to join us in shaping the future of jewellery. 

To learn more about us, browse our website links below: 

About the role

As a Client Advisor at Aneka, you will be the face of our luxury jewelry brand, ensuring an exceptional and personalized experience for each client. This role demands a deep understanding of luxury brand standards, impeccable communication skills, and a client-centric approach to drive business results and foster lasting relationships. 

Key Responsibilities

1. Deliver Exceptional Client Experiences
• Provide a seamless, memorable luxury experience that exceeds client expectations.
• Build deep and meaningful relationships with clients, ensuring they feel valued and understood.
• Maintain a proactive approach to celebrating client milestones such as birthdays and anniversaries keeping the brand guidelines in mind.
2. Drive Business Performance
• Utilize insights from the Sales Force database to achieve and surpass business objectives.
• Identify partnership opportunities, including trunk shows, collaborations, and tie-ups to assist the store manager with customer acquisition.
3. Customer Engagement & Retention
• Follow customer lifecycles to identify and act on key purchase moments.
• Maintain and expand the client database, ensuring data accuracy and relevance.
4. Boutique Excellence
• Ensure the boutique reflects Aneka’s luxury standards, working closely with the Visual Experience Design team.
• Manage operational tasks including inventory, cash management, billing, and collections with precision.
5. Marketing Support
• Assist in tracking marketing metrics such as conversion rates to guide decision-making.
• Provide actionable suggestions/inputs to the store manager to enhance customer satisfaction and boutique performance.

Requirements

1. Experience:

• Minimum 3-5 years of experience in a luxury retail environment; experience in fine jewelry or a related luxury brand is essential.

2. Skills:

• Exceptional selling skills, with the ability to connect with clients, understand their desires, and drive conversions.
• A client-focused mindset with a natural ability to build and maintain relationships.
• High attention to detail, ensuring an impeccable presentation of the boutique and brand.
• Strong command of English, with excellent verbal and written communication.

3. Attributes:

• Passionate about luxury and delivering a “WOW” experience.
• Proactive, organized, and able to multitask in a dynamic environment.
• A keen eye for trends and customer preferences in the luxury space.

Benefits

At Walking Tree, we pride ourselves on our inclusive, collaborative, and innovative culture. We believe that our employees are our most valuable asset, and we strive to create an environment where everyone feels valued, inspired, and empowered. We encourage creativity and value the unique perspectives of all team members, fostering a culture of continuous learning and growth.

We offer a wide range of benefits to support our team, including:

• Continuous learning opportunities.

• Opportunities for internal growth and promotions within the company.

We are committed to upholding our core values of integrity, respect, and excellence, and we seek to reflect these in every interaction, both internally and externally.

Equal Opportunity

Walking Tree Ventures Pvt Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

We have an excellent opportunity for experienced people to work as a Store Manager in Bangalore. Apply Now. About Company:

Location - Orion Mall (Bangalore) 

Responsibilities:  

About Tilfi:

Tilfi is a luxury fashion and textiles brand, deeply rooted in the rich cultural heritage of Varanasi. We specialize in creating exquisite handwoven sarees, lehengas, dupattas, apparel as well as art that exemplify timeless elegance and craftsmanship.

Position overview:

We are seeking a dynamic Sales Advisor for our flagship store in South Mumbai who will be responsible for offering a unique and personalized shopping experience to our clients. The ideal candidate will play a key role in driving sales and building lasting relationships with our clients, ensuring they receive the highest level of luxury shopping experience.

Key responsibilities

Customer Engagement:

• Deliver an exceptional and personalized shopping experience to every customer, fostering a welcoming and luxurious atmosphere.
• Handle customer inquiries, feedback, and complaints professionally and promptly, striving to exceed customer expectations.
• Maintain an in-depth knowledge of our product range, including fabric details, weaving techniques and the story behind each collection to effectively communicate with our patrons.
• Build and nurture strong relationships with clients, ensuring repeat business through exceptional service.
• Represent Tilfi in exhibitions and events as and when required.

Visual Merchandising:

• Assist in maintaining the store's visual standards, ensuring that displays are well-organized, appealing, and aligned with brand guidelines.
• Assist in the design and implementation of seasonal and promotional displays that reflect the brand’s image.

Store Maintenance:

• Ensure the store environment is clean, organized, and welcoming, maintaining a high standard of presentation at all times.
• Ensure that all health and safety protocols are followed, including proper handling of products and equipment.

Operations and Inventory management:

• Manage inventory counts and maintain records of all incoming and outgoing movement
• of inventory.
• Ensure proper storage and upkeep of all inventory.
• Prepare stock and sales reports and share with HQ.

Qualifications:

• Prior experience in sales, preferably in luxury fashion or high-end retail.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• In-depth knowledge of retail operations, sales techniques, and inventory management.
• Passion for luxury fashion, textiles, and craftsmanship, with a keen eye for detail and aesthetics.
• Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and demands.

Benefits:

• Competitive salary.
• Opportunities for career growth and development within a prestigious luxury brand.
• A supportive and inclusive work environment.

About Tilfi:

Tilfi is a luxury fashion and textiles brand, deeply rooted in the rich cultural heritage of Varanasi. We specialize in creating exquisite handwoven sarees, lehengas, dupattas, apparel as well as art that exemplify timeless elegance and craftsmanship.

Position overview:

We are seeking a dynamic Sales Advisor for our flagship store in South Mumbai who will be responsible for offering a unique and personalized shopping experience to our clients. The ideal candidate will play a key role in driving sales and building lasting relationships with our clients, ensuring they receive the highest level of luxury shopping experience.

Key responsibilities

Customer Engagement:

• Deliver an exceptional and personalized shopping experience to every customer, fostering a welcoming and luxurious atmosphere.
• Handle customer inquiries, feedback, and complaints professionally and promptly, striving to exceed customer expectations.
• Maintain an in-depth knowledge of our product range, including fabric details, weaving techniques and the story behind each collection to effectively communicate with our patrons.
• Build and nurture strong relationships with clients, ensuring repeat business through exceptional service.
• Represent Tilfi in exhibitions and events as and when required.

Visual Merchandising:

• Assist in maintaining the store's visual standards, ensuring that displays are well-organized, appealing, and aligned with brand guidelines.
• Assist in the design and implementation of seasonal and promotional displays that reflect the brand’s image.

Store Maintenance:

• Ensure the store environment is clean, organized, and welcoming, maintaining a high standard of presentation at all times.
• Ensure that all health and safety protocols are followed, including proper handling of products and equipment.

Operations and Inventory management:

• Manage inventory counts and maintain records of all incoming and outgoing movement
• of inventory.
• Ensure proper storage and upkeep of all inventory.
• Prepare stock and sales reports and share with HQ.

Qualifications:

• Prior experience in sales, preferably in luxury fashion or high-end retail.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• In-depth knowledge of retail operations, sales techniques, and inventory management.
• Passion for luxury fashion, textiles, and craftsmanship, with a keen eye for detail and aesthetics.
• Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and demands.

Benefits:

• Competitive salary.
• Opportunities for career growth and development within a prestigious luxury brand.
• A supportive and inclusive work environment.