4,276 Operations Manager jobs in India

Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.

Ø Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.

Ø Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

Ø Able to address operational and personnel issues affecting functional area.

Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

BASIC QUALIFICATIONS

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Sec-21 GGN
**Reports to (level of category)** : Senior Operations Manager
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
a) Day-to-day operations
b) People Management (Work Allocation, On job support, Feedback & Team building)
c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
d) Reports (Internal and Client performance reports)
e) Work allocation strategy
f) CMS 1500 & UB04 AR experience is mandatory.
g) Span of control - 80 to 100
h) Thorough knowledge of all AR scenarios and Denials
i) Expertise in both Federal and Commercial payor mix
j) Excellent interpersonal skills
h) Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

**Who we are:**
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Hyderabad
**Reports to (level of category)** : Senior Operations Manager
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
a) Day-to-day operations
b) People Management (Work Allocation, On job support, Feedback & Team building)
c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
d) Reports (Internal and Client performance reports)
e) Work allocation strategy
f) CMS 1500 & UB04 AR experience is mandatory.
g) Span of control - 80 to 100
h) Thorough knowledge of all AR scenarios and Denials
i) Expertise in both Federal and Commercial payor mix
j) Excellent interpersonal skills
h) Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Hyderabad
**Reports to (level of category)** : Senior Operations Manager
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
Day-to-day operations
People Management (Work Allocation, On job support, Feedback & Team building)
Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
Reports (Internal and Client performance reports)
Work allocation strategy
CMS 1500 & UB04 AR experience is mandatory.
Span of control - 80 to 100
Thorough knowledge of all AR scenarios and Denials
Expertise in both Federal and Commercial payor mix
Excellent interpersonal skills
Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

**Who we are:**
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Role Objective:** Manage AR, Denials and Appeal follow up operations team.
**Essential Duties and Responsibilities:**
Should have the ability to manage an operations team of 100+ FTEs.
Should have the ability to manage multiple provider/hospital sites.
Should have the ability to coordinate and proactively communicate with domestic counterparts and leaders.
Should have excellent analytical and decision-making skills.
Should have strong communication, interpersonal, and presentation skills.
Candidate should be self-driven, with leadership abilities and a results-oriented approach.
Should be able to identify and implement strategies for process improvement.
Should have experience in inter-departmental and intra-departmental coordination with multiple stakeholders.
Should have a thorough understanding of AR follow-up, denials, and appeals processes.
Should be able to drive KPIs to achieve business metrics.
Should ensure the timely delivery of projects and reports.
Should have the ability to prepare presentations for business meetings.
Should ensure and drive adherence to company policies and compliance standards.
Should manage the performance of supervisors and team members.
Should lead initiatives for productivity and quality improvement.
Should be able to control absenteeism and attrition within organization-defined goals.
**Certification:** N/A
**Skill Set:**
Domain knowledge on both CM1500 and UB04 claims follow up.
Operations Management.
Good analytical skills and proficiency with MS Word, Excel, and PowerPoint.
**Pre-requisite:**
+ Should have overall 7+ years of experience in RCM Operations
+ Should have analytical skills & exhibit clear thinking/reasoning
+ Should be able to comprehend & well-articulated to present his/her thought process well
+ Should have excellent feedback and coaching skills
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

**Who we are:**
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Designation: Operations Manager
Role Objective: Complete oversight of Operations, Training and Compliance for the aligned AR Follow up teams.
Essential Duties and Responsibilities:
+ Should have overall 7+ years of experience in RCM Operations
+ Manage the AR inventory for aligned clients.
+ Work towards resolution to reduce the aged AR and accelerate Collections.
+ Driving results to achieve business metrics.
+ Ensuring timely delivery of projects/assigned reports.
+ Self-driven, People leader and result oriented.
+ Engage the team - create IDPs and groom them for growth opportunities.
+ Good analytical skills and proficiency with MS Word, Excel, and PowerPoint.
+ Identify and Implement automation/performance improvement strategies.
+ Manage and maintain shrinkage and attrition within organization defined goals.
+ Ensuring and driving adherence of company policies along with Compliance.
+ Inter-department and Intra-department coordination with multiple stakeholders.
**Certification:** N.A.
**Skills Required :**
Should have ability to manage span of 100+ FTEs Day to Day AR Follow up Operations.
Should have excellent Analytical & decision-making skills
Should have excellent communication, personal, Interpersonal and Presentation skills
Candidate should be Self-Driven with People Leader and Result Oriented skills
Should be able to Identify & Implement strategies for Process Improvement
Should be able to identify process trends, and proposing solutions
Should have Inter-department and Intra-department coordination with multiple stakeholders
Skills to improve Collections and Reduce AR
**Pre requisite :**
Should have ability to drive action plans & strategies
Should have thorough understanding of AR follow up and Denials Management
Should have knowledge of Capacity & Inventory management
Should be able to drive results to achieve Business Metrics
Ensuring timely delivery of projects/reports
Ensuring and driving adherence of company policies along with Compliance
Controlling Absenteeism and Attrition within Organization defined goals
Initiatives for Productivity and Quality Improvement
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager
**Location:** Sec-21 GGN
**Role Objective**
Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company.
**Essential Duties and Responsibilities**
Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.
a) Day-to-day operations
b) People Management (Work Allocation, On job support, Feedback & Team building)
c) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP)
d) Reports (Internal and Client performance reports)
e) Work allocation strategy
f) CMS 1500 & UB04 AR experience is mandatory.
g) Span of control - 80 to 100
h) Thorough knowledge of all AR scenarios and Denials
i) Expertise in both Federal and Commercial payor mix
j) Excellent interpersonal skills
h) Should be capable to interact with US clients and manage escalations
**Qualifications**
+ Graduate in any discipline from a recognized educational institute
+ Good analytical skills and proficiency with MS Word, Excel and PowerPoint
+ Good communication Skills (both written & verbal)
**Skill Set**
+ Candidate should be good in Denial Management
+ Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.
+ Ability to interact positively with team members, peer group and seniors.
+ Demonstrated ability to exceed performance targets.
+ Ability to effectively prioritize individual and team responsibilities.
+ Communicates well in front of groups, both large and small.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

**Who we are:**
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
**Designation** : Operations Manager - Medical Coding (Inpatient)
**Role Objective:** To Maintain and improve the efficiency and effectiveness of the Team and drive the Business Operations without any challenges
**Essential Duties and Responsibilities:**
- Ability to co-ordinate multiple projects and initiative simultaneously
- Ability to drive action plans and strategies
- Ability to meet Client SLA Deliverables
- Addressing performance issues and implementing corrective actions
- Assigning coding tasks and monitoring workload distribution
**Certification:** CIC/CCS (AAPC & AHIMA)
**Skill Set:**
+ Good analytical and process improvement skills.
+ Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills
+ Excellent process knowledge and domain understanding relating to Inpatient coding as per R1 standard.
+ Need to have an Inpatient coding certification.
**Pre-requisite:**
+ Ability to lead and motivate a team of 100+ people, with strong decision-making and problem-solving skills. Excellent verbal and written communication
+ Should have strong experience in IP DRG Coding
+ Ability to analyze data and metrics to improve processes with proficiency in using data analytics and MS Office
+ Ability to build and maintain strong relationships with team members/stakeholders and conflict resolution
+ Ability to identify training needs and provide coaching and mentoring
+ Ability to manage resources efficiently and effectively
+ Should be result oriented and have good analytical/process improvement skills, ability to drive action plans and implement strategies
+ Should have excellent feedback and coaching skills
+ Should be able to lead
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Description
Amazon - where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations Team
Purview of a Operations Manager
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements & drive them through completion.
Responsibilities include, but are not limited to
· Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
· Developing and/or referring to performance metrics to drive team performance and business results.
· Identifying the business impact of trends and making data backed decisions.
· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
"Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"
Basic Qualifications
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.