514 Salesforce Administrator jobs in India

Hiring For USA based Multinational Company

We are seeking a highly motivated Salesforce Administrator to join our team. The ideal candidate will be responsible for managing, configuring, and customizing Salesforce applications to meet business needs. The Salesforce Administrator will work closely with business stakeholders to ensure the platform runs smoothly and efficiently while helping to maximize the ROI on Salesforce investments.

• Maintain, configure, and update Salesforce systems, including custom objects, fields, workflows, reports, and dashboards.
• Ensure data integrity, perform data validation, and manage duplicate records.
• Assist with user access control, permission sets, and profiles to ensure proper user rights.
• Handle regular Salesforce releases and ensure they are implemented smoothly.
• Customize Salesforce pages, apps, and layouts to meet organizational requirements.
• Develop custom workflows, process builders, and validation rules.
• Build reports and dashboards to provide business insights and metrics.
• Create and manage automation processes (e.g., approval processes, email templates, etc.).
• Provide ongoing support for users, including troubleshooting issues and answering inquiries.
• Train and guide end-users on best practices and how to use Salesforce effectively.
• Conduct regular training sessions for new hires and existing staff on system updates and new features.
• Work with technical teams to integrate Salesforce with third-party tools and systems.
• Manage and ensure high-quality data is entered into Salesforce, including performing periodic data cleanses.
• Develop and maintain processes for data import and export.
• Stay up-to-date with new Salesforce features, releases, and industry trends to continuously improve platform capabilities.
• Collaborate with management and departments to identify opportunities for improving the Salesforce environment and processes.
• Implement best practices and troubleshoot issues as needed.

About MAXVAL:

MAXVAL started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MAXVAL developed many internal applications to increase our quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MAXVAL serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 700 plus employees represent the most IP and tech-savvy individuals in the industry." At MAXVAL, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.

Job Summary:

We are seeking a Salesforce Administrator to serve as the primary system administrator for our Salesforce.com environment. In this role, you will be responsible for handling administrative functions, system audits, data integrations, and collaborating with cross-functional teams to define and document requirements. You will play a key role in ensuring the smooth operation of Salesforce, supporting development and change management activities, and assisting in user training to foster skill growth across the organization.

Key Responsibilities:

• Serve as the primary system administrator for the Salesforce.com environment.
• Handle basic administrative functions including user account maintenance, reports, dashboards, workflows, and other routine tasks.
• Complete regular internal system audits and prepare for Salesforce upgrades.
• Manage Salesforce.com data feeds and integrations with other systems.
• Coordinate the evaluation, scope, and completion of new development requests.
• Collaborate with the institutional management team to establish processes supporting administrative, development, and change management activities.
• Assist in training new users and help grow the Salesforce skill set within the team/organization.
• Act as a liaison between users, vendors, and application development teams.
• Work independently with team members to define and document development requirements.

Skills Required:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage tasks across different levels of the organization.
• Creative and analytical thinker with strong problem-solving skills.
• Exceptional verbal and written communication skills.
• Ability to communicate effectively at all organizational levels.
• Ability to assess the impact of new requirements on Salesforce.com and upstream/downstream applications, systems, and processes.

Experience Required:

• Minimum of 5 years of experience as a Salesforce.com administrator.
• Salesforce.com Admin (ADM201 and ADM211) certified (preferred).
• Salesforce certifications in Sales Cloud, Service Cloud, and Developer (preferred).
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of Salesforce platform capabilities, including building custom apps, objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce best practices and functionality.
• Strong data management abilities.
• A documented history of successfully driving projects to completion.
• Demonstrated ability to understand and articulate complex requirements.
• Previous experience working in a SCRUM or agile environment (preferred).

Additional Information:

• Shift timings: 11:30 AM - 8:30 PM or 8:30 PM - 5:30 AM.

Website Link:

Role: Salesforce Administrator

Working Hours: 8 AM to 4 PM (PST hours)

Notice Period: Immediate joiners only

Must-Have Skills

• Salesforce Administrator certification (ADM-201)
• 57 years of Salesforce Admin experience (Sales Cloud & Service Cloud)
• Strong expertise in user/security management, profiles, permission sets, data governance
• Proficiency in declarative tools (Flows, Process Builder, Validation Rules, Reports & Dashboards)
• Experience in system configuration, custom objects, fields, page layouts, AppExchange apps
• Knowledge of deployment processes, change management, and release readiness
• Strong problem-solving, communication, and analytical skill

Good-to-Have Skills

• Advanced Admin / Platform App Builder certification
• Experience with Service Contracts, Subscriptions, Entitlements
• Familiarity with integrations (ERP, marketing automation, APIs)
• Exposure to Salesforce AI features (Einstein, Generative AI)
• Basic understanding of Apex/triggers
• Experience in Banking & Financial Services domain

Since our founding in 1996, we have been at the vanguard of financial technology, providing groundbreaking expertise, quantitative analytics and software that redefine pricing and risk management in the financial markets. With the strategic acquisitions of FINCAD, PolyPaths and Kynex, Numerix has further strengthened its leadership position empowering financial institutions worldwide, to transform risk into opportunities with confidence.

The Salesforce Administrator is responsible for the administration of the Numerix org. is our primary system of records for sales and service teams. As the Salesforce Administrator, you will configure, integrate, administer, train, and support end users on the Salesforce platform.

What You'll Do:

• Administer and maintain the Salesforce CRM platform, ensuring smooth day-to-day operations.
• Manage and configure Salesforce CPQ (Configure, Price, Quote) applications to streamline sales processes.
• Manage user accounts, create and update - profiles, validation rules, flows, process builders, reports and dashboards in Salesforce.
• Establish or adjust assignment rules, escalation rules, auto response rules, queues, fields, objects and formulas by closely collaborating with stakeholders such as sales, service and marketing teams.
• Participate in the discovery of data from various internal sources and the creation of reports and dashboards.
• Troubleshoot and resolve Salesforce platform issues, working closely with stakeholders.
• Perform data quality checks and data cleansing tasks to ensure accurate records.
• Support and maintain integration between Salesforce and other business systems.
• Train and support end users on new or existing internal and third-party software systems and processes.
• Conduct appropriate analysis of existing Salesforce data to help identify patterns and aid in data quality improvements.
• Research and recommend third-party applications to enhance the operational efficiency of business users on the salesforce platform.
• Collaborate with Sales, Marketing, and IT teams to understand business requirements and implement tailored solutions.
• Monitor Salesforce releases and apply new features to keep the system updated.
• Provide recommendations for process improvements based on analysis of Salesforce data.

What we're looking for:

• BS in Computer Science or Information Technology.
• 2+ years' experience in Salesforce CRM and CPQ administration. Salesforce Certified Administrator (ADM 201) certification is mandatory.
• Strong understanding of Salesforce automation tools like flows, process builders, workflows, validation rules.
• Experience in Salesforce platform customization and configuration, working with platform objects, fields and layouts.
• Strong understanding of Salesforce CPQ, including product rules, pricing, quoting, and discounting structures.
• Experience in re-engineering or updating an existing Salesforce org.
• Basic data science skills with proficiency in building reports and dashboards for business users.
• Ability to make independent decisions and assist in developing creative solutions to support business strategies.
• Strong problem-solving skills with proven ability to gather and decipher information from business users.
• Experience preparing and delivering training to staff.
• Excellent written and oral communication skills to collaborate with cross-functional teams.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Adhere to work timings: 1:30PM – 10:30PM IST (Indian Standard Hours).

Extra Credit:

• Salesforce CPQ Specialist Certification
• 100 Trailhead Badges and multiple Superbadges
• Exposure to Data Visualization tools like PowerBI/Tableau
• Familiarity with Apex and Visualforce (basic understanding)
• Experience with third-party Salesforce integrations and tools
• Experience in user training and documentation
• Strong interest in pursuing other SF certs

Where you'll work:

This is a remote role, open to all who reside within India.

An important note on language:

We will only consider CVs written in English. All interviews will be conducted in English, and candidates must demonstrate business fluency in the language.

An important note on salary:

The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

We are looking for a dynamic and detail-oriented professional with 3+ years of experience in technical support, system analysis, user support, and software development, who can also understand and translate business needs into technical solutions. As a Salesforce Administrator at Chemelex, a solid understanding of business needs paired with your functional background in Sales and Service Clouds will be the key combination for success. You will also be responsible for delegated administrative tasks like user provisioning and onboarding, resolving users' issues, end-user training, and the creation of reports and dashboards based on business needs. Ultimately, this role is a key part of implementing and supporting strategic initiatives related to the Salesforce platform at Chemelex.

As a Salesforce ADMINISTRATOR YOU WILL:

Implement continuous improvements and adaptations in Salesforce, with a strong focus on Service Cloud functionality to meet evolving business and customer service needs

Work hands-on within Service Cloud to configure, customize, and optimize features such as case management, queues, service consoles, and knowledge articles to support business and customer service processes

Configure and maintain Service Cloud features such as case escalation rules, assignment rules, email-to-case, and auto-response rules to ensure efficient case handling and customer support workflows

Customize page layouts, lightning record pages, and quick actions within Service Cloud to streamline the agent experience and improve productivity

Create and manage Knowledge Articles and support their lifecycle to ensure accurate and accessible documentation for both internal teams and customers

Monitor Service Cloud usage and performance to identify opportunities for improving agent efficiency and case resolution times

Support the integration of Service Cloud with other tools such as chatbots, telephony systems (CTI), or customer portals to enhance the service experience

Build and maintain service-related reports and dashboards to provide real-time visibility into KPIs like case volume, resolution time, and SLA compliance

Maintain detailed knowledge of business' current technology and infrastructure from a functional perspective

Provide first level of support for user functional issues. Be able to hands-on build base configurations across a multitude of Salesforce modules including Sales Cloud, Service Cloud.

Maintaining data quality by conducting data integrity audits, reviewing reports, and working with data owners to fix issues

Salesforce Major Release (Readiness) Review / Regression Testing

Answer best practices, process and "How To" Questions, lead Salesforce trainings.

Participate in driving functional requirements / user stories

Hands-on assist in supporting user adoption and solving technical support issues

Attend Salesforce LIVE webinars, community events and assist in end-user training sessions as new features and functions are deployed.

What does a day in the life look like:

As a Salesforce Administrator at Chemelex, each day brings a dynamic mix of collaboration, problem-solving, and continuous improvement. You'll begin your day by reviewing requests in dedicated mailbox, fresh service tickets to address issues, and ensuring users have what they need to stay productive. From there, you may jump into a call with end users to help them for their issue.

Throughout the day, you'll work closely with sales and service cloud users—offering guidance, and configuring Salesforce solutions that address evolving needs. Whether it's building a new dashboard for leadership, running data audits to maintain quality, or configuring components in Service cloud or sales cloud your work ensures that the system runs smoothly and efficiently.

You Have:

• Regular Bachelor's degree from an accredited institution (preferably in engineering fields)
• Salesforce Administrator certification required, Advanced administrator preferred
• 3+ years' experience supporting Salesforce Service Cloud and Sales Cloud in a Lightning enabled environment. Experience with Communities, Commerce Cloud, and/or CPQ is a nice to have.
• Experience in participating in release management processes using either traditional change sets or 3rd applications (Copado, workbench, Gearset, etc.)
• Strong focus on teamwork and ability to work in teams across all functions and levels
• Strong analytical, troubleshooting and problem solving skills.
• Excellent oral and written communication skills
• Understanding of Agile, SCRUM methodology. Experience with Jira and Confluence is preferred
• English (advanced level)
• Ability to manage and prioritize workload to meet deadlines
• Highly motivated with a strong desire to succeed and achieve goals, as well as the willingness and ability to continuously learn new skills and take on added responsibilities.

We Have:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

o We are a $620 million, high-performance electrical company with a dedicated team of 1,900 plus people, across more than 28 global locations

o We have a robust portfolio of product brands dating back more than 70 years and including: RAYCHEM, PYROTENAX, TRACER and NUHEAT

• Dimensions of Excellence reflect the core values of Chemelex. We're known for being:

o Experts with empathy

o Explorer mindset

o Example for other

o Exceptional impact

• Benefits to support the lives of our employees

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

What You'll Do

• Support administration of Salesforce including fields, layouts, reports, dashboards, users, profiles, approval processes and security.
• Develop and implement flows, reports, dashboards, and objects within Salesforce.
• Identify improvement opportunities to optimize system processes.
• Work with subject matter experts to design and implement Salesforce functions and processes.
• Respond to maintenance and user support requests, troubleshoot system issues and resolve them in a timely fashion to minimize the impact on users.
• Create and maintain training documentation and perform user training.
• Training for new Salesforce users including process requirements.
• Help promote best practices in Salesforce usage.
• Help implement and roll out add-ons and integrations.
• Make users aware of new features.
• Document salesforce processes and procedures.
• Configuration and implementation of custom objects
• Support Salesforce customization/configuration efforts to meet business needs.
• Handling user requests and issues daily, provide support, suggest workarounds to end users to carry out their business workflows.
• Support SFDC onboarding/offboarding processes
• Act as a Salesforce subject matter expert and trusted advisor for all internal users, calling out issues as needed
• Experience with tools such as Data Loader and Visual Workflows.
• Stay updated on new Salesforce features and implement them across tools
• Promote best practices
• And any other duties as assigned.

Experience You'll Bring:

• Minimum three years of hands-on proven business administration experience.
• Excellent communication and interpersonal skills.
• A solid understanding of sales & order processes and commission systems would be an asset.
• Strong knowledge of Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud.
• High attention to details
• Strong troubleshooting skills
• High self-awareness and self-management soft skills
• A customer focused individual
• Team player with a creative, energetic, positive attitude

Nice to have:

• Salesforce Administrator Certification

If you want to bring your ideas to life, apply at SOTI today.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Administration -

• Manage user accounts, roles, profiles, and security settings.
• Create and maintain objects, fields, record types, workflows, process builder flows, approval processes, and validation rules.
• Develop and maintain reports, dashboards, and data management processes.
• Monitor system usage, data integrity, and provide ongoing system support.
• Perform regular system audits and release management activities.

Development -

• Design, develop, and deploy custom solutions using Apex, Visualforce, Lightning Components (Aura/LWC).
• Integrate Salesforce with external systems via APIs, middleware, or other tools.
• Customize Salesforce to meet evolving business requirements.
• Work with stakeholders to gather requirements, design technical solutions, and implement best practices.
• Participate in testing, debugging, and performance tuning of Salesforce applications.

Company Description

Northcorp Software is a leading technology company specializing in Application Development, Enterprise Solutions, and BPM services. With a dedicated team of over 250 seasoned professionals, we have successfully completed over 200 projects and earned the trust of more than 70 clients. Our innovative approach leverages Data Science and Analytics to reshape industries, including Telecom and Retail, driving innovation and sustainability. Operating across India, the UK, and Europe, Northcorp Software is committed to setting the standard for tomorrow's solutions.

Role Description

This is a full-time on-site role located in Bengaluru for a Salesforce Administrator. The Salesforce Administrator will be responsible for the day-to-day management of , including setting up users, configuring the system, maintaining data quality, and generating reports and dashboards. They will also troubleshoot issues, implement new features and enhancements, and provide support to end users. This role requires a proactive individual who can analyze and improve processes within the Salesforce platform.

Qualifications

• Administration skills, including setting up users and configuring the system
• Analytical Skills and experience with generating reports and creating dashboards
• Strong understanding of Validation Rules
• Excellent Communication skills for providing support to end users and working with stakeholders
• Proactive problem-solving skills and ability to analyze and improve processes
• Relevant Salesforce certifications are a plus
• Experience in a similar role within the technology or software sector is beneficial
• Bachelor's degree in Computer Science, Information Technology, or a related field

Overview
Location - Bangalore/Hyderabad/Chennai/Coimbatore
About Omnicom Global Solutions
Omnicom Global Solutions (OGS)
is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom.

OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management.

We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients' pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey.

Let us build this, together

Why Omnicom Health (OH)
At Omnicom Health, you're not just starting a job—you're becoming part of something bigger. As one of the largest and most specialized global healthcare networks, we're dedicated to building the ideas and solutions of tomorrow. Your career here is about growth, impact, and the chance to shape the future of healthcare. Every day, the work you do will contribute to a greater cause, making a real difference in people's lives.
About Our Agency Snow Companies
The first and largest global patient engagement agency, innovating direct-to-patient marketing since 2001. Our core business focuses on partnering with biotech and pharma brands to connect with real patients and caregivers to design and implement direct-to-patient initiatives. Whether we're building connections between brands and their patients or crafting compliant, patient-facing communications, we create content that enlightens and empowers. No other agency has made a bigger impact on the lives of patients around the world.

Know more at: is an exciting role and would entail you to:
The Salesforce Administrator must be able to perform the following essential duties and functions:

• Reviews and understands general organization needs and context for development projects
• Facilitates requirements for gathering, prioritizing, and mapping features to business processes and client requests
• Implements enhancements and rolls out new features to
• Help set the direction and execution of future improvement priorities while working with various teams to improve how CRM information is used
• Designs and executes solutions for challenges such as data mapping, object modeling, page layout design, and workflow rules
• Creates training and user documentation, and maintains ongoing documentation processes as business needs evolve or features are added
• Handles management between development sandboxes and production environment
• Works directly with stakeholders and internal and external developers to plan and implement solutions
• Manages a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers, and workflows
• Serves as a subject matter expert (SME) for
• Shares best practices with team members to enhance the quality and efficiency of customer support and contributes to the knowledge base
• Develops reports, dashboards, and processes to continuously monitor data quality and integrity. Assists with "train-the-trainer" program, training people in the use of
• Handles customization of fields, page layouts, record types, reports, and dashboards. Develops and designs custom objects and code as needed. Customizes, configures, and manages flows
• The primary job functions and responsibilities include, but are not limited to, those listed

Qualifications
Bachelor's Degree or equivalent related experience in business or technology

This may be the right role for your if you have,

• Bachelor's Degree or equivalent related experience in business or technology
• 5+ or more years as a administrator
• Two or more years working with business teams on data migration and cleanup
• One or more years of project management
• Strong understanding of best practices and functionality
• Proven experience developing enhancements to support core business processes
• Experience with Appexchange and Salesforce-to-Salesforce transfers
• Python and HTML experience strongly desired
• Excellent technical, business, and people skills
• Provide high quality support via both telephone and email
• Well organized and flexible to meet continuously changing priorities and challenges
• Administrator and Advanced Administration Certification preferred. Developer Certification a plus
• Designs, develops and implements custom objects in SFDC. Implements triggers, workflows, and validation rules in SFDC
• Excellent project management skills with a sense of urgency
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude
• Creative and analytical thinker with strong problem-solving skills
• Excellent interpersonal and communication skills
• Experience working with sandbox and production environments to manage/test functional or process changes
• Demonstrated ability to provide instruction to audiences of varying technical backgrounds
• Passionate about solving challenges by leveraging database and technology solutions