588 Salesforce Administrator jobs in India

Job Title : Salesforce Administrator

Job Location : Pune (Hinjewadi Phase – 1) - Work From Office

Experience : 3+ Years

Shift Time : 3:00 PM to 12:00 AM

Working Days : Monday to Friday

Notice Period : Immediate to 15 Days

About the Role :

Futurism Technology on behalf of its client are seeking a skilled and detail-oriented Salesforce Administrator. You will work closely with cross functional teams to ensure the efficient design, implementation, and maintenance of Salesforce solutions that drive business success.

Key Responsibilities :

• Serve as the primary system administrator for the Salesforce environment.
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Manage Salesforce security including roles, profiles, sharing rules, workflows, and groups.
• Create and maintain documentation on processes, policies, application configuration, and help-related materials.
• Provide internal Salesforce training to users and develop training materials as needed.
• Collaborate with various departments to understand business needs and customize Salesforce to improve user experience and business efficiency.
• Implement new Salesforce features and functionality as needed.
• Identify, diagnose, and resolve technical issues, bugs, or performance bottlenecks.
• Ensure data integrity and quality by conducting regular system audits and data cleansing.
• Stay up to date with Salesforce releases, features, and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience).
• Salesforce Administrator Certification required (e.g., Salesforce Certified Administrator).
• 3+ years of experience as a Salesforce administrator or in a similar CRM administration role.
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Experience with Salesforce Lightning Experience is preferred.
• Strong data management abilities.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.

Preferred Skill s:

• Experience with Salesforce integrations (e.g., with marketing tools, ERP, or other third-party applications).
• Familiarity with Salesforce development tools like Apex and Visualforce is a plus.
• Experience with tools such as Data Loader, Salesforce Inspector, and other admin utilities.
• Knowledge of Agile/Scrum methodology.

Company Overview

JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit .

JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA.

The Senior Salesforce Admin will support Salesforce.com (SFDC) requests and projects for business units across the JBPCO family of companies, particularly in Sales and Service Clouds.

The role is responsible for documenting requirements, recommending solutions, and implementing solutions in SFDC. This will involve user changes, configuration changes, Flows, and reports. The Senior Salesforce Admin will work as part of team, and the role on each project could be different (project manager, business analyst, developer, or tester).

Key accountabilities and responsibilities:

• Collect and document business requirements for assigned projects
• Create technical requirements from business requirements
• Make configuration changes in SFDC sandboxes to satisfy documented requirements
• Perform testing of SFDC changes
• Perform data mass updates using the SFDC Dataloader or Setup utilities (as applies)
• Build or revise SFDC Flows to satisfy project requirements
• Build and maintain SFDC reports and dashboards
• SFDC help desk support – identify sources of issue raised by business users, and implement solutions, as appropriate

Requirements:

• Bachelor’s degree (minimum)
• 4 - 6 years of experience working with Salesforce.com, ideally with Salesforce Admin Certification or Salesforce Business Analyst certification
• 2+ years working technical project management on the client side, either as a business analyst or project manager
• Strong communication skills

Code of Ethics:

JB Poindexter (India) Private Limited , requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.

About MAXVAL:

MAXVAL started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MAXVAL developed many internal applications to increase our quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MAXVAL serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 700 plus employees represent the most IP and tech-savvy individuals in the industry." At MAXVAL, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.

Job Summary:

We are seeking a Salesforce Administrator to serve as the primary system administrator for our Salesforce.com environment. In this role, you will be responsible for handling administrative functions, system audits, data integrations, and collaborating with cross-functional teams to define and document requirements. You will play a key role in ensuring the smooth operation of Salesforce, supporting development and change management activities, and assisting in user training to foster skill growth across the organization.

Key Responsibilities:

• Serve as the primary system administrator for the Salesforce.com environment.
• Handle basic administrative functions including user account maintenance, reports, dashboards, workflows, and other routine tasks.
• Complete regular internal system audits and prepare for Salesforce upgrades.
• Manage Salesforce.com data feeds and integrations with other systems.
• Coordinate the evaluation, scope, and completion of new development requests.
• Collaborate with the institutional management team to establish processes supporting administrative, development, and change management activities.
• Assist in training new users and help grow the Salesforce skill set within the team/organization.
• Act as a liaison between users, vendors, and application development teams.
• Work independently with team members to define and document development requirements.

Skills Required:

• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage tasks across different levels of the organization.
• Creative and analytical thinker with strong problem-solving skills.
• Exceptional verbal and written communication skills.
• Ability to communicate effectively at all organizational levels.
• Ability to assess the impact of new requirements on Salesforce.com and upstream/downstream applications, systems, and processes.

Experience Required:

• Minimum of 5 years of experience as a Salesforce.com administrator.
• Salesforce.com Admin (ADM201 and ADM211) certified (preferred).
• Salesforce certifications in Sales Cloud, Service Cloud, and Developer (preferred).
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of Salesforce platform capabilities, including building custom apps, objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce best practices and functionality.
• Strong data management abilities.
• A documented history of successfully driving projects to completion.
• Demonstrated ability to understand and articulate complex requirements.
• Previous experience working in a SCRUM or agile environment (preferred).

Additional Information:

• Shift timings: 11:30 AM - 8:30 PM or 8:30 PM - 5:30 AM.

Website Link:

• 2+ years of experience working with the Salesforce platform
• Experience working with Service Cloud, Communities, and Lightning
• Experience with Workflow Rules and Process Builder
• Experience with loading Accounts and Contacts
• Experience with Dataloader.io or similar is preferred
• Experience with IronClad or other Contract Management Software
• Experience with Asana, Google Workspace is required
• Detail oriented and self-starter with strong written and interpersonal skills
• Must be comfortable working in an environment that is dynamic and evolving
• Ability to work independently, as well as part of a team
• Strong problem-solving skills, data and software applications
• Possesses attention to detail with excellent follow-through.
• Able to work under pressure with multiple deadlines.