111 Client Relations jobs in India

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Client Relations Associate

Mumbai, Maharashtra 20 Downtown

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Job Description

About 20 Downtown


20 Downtown is a premium heritage banquet in Churchgate that hosts weddings, corporate events, and private celebrations.


We’re known for our elegant architecture, warm hospitality, and seamless event experiences.

The team works closely together to make every event memorable — from the first enquiry to the last guest leaving happy.


Role Overview


We are looking for a Client Relations Associate  to assist in handling enquiries, giving venue tours, and ensuring a smooth client experience throughout the booking process and during events.

The ideal candidate will have a background in hospitality or events, strong communication skills, and a passion for service excellence. You’ll be working closely with the Venue Manager and Operations team to ensure every guest interaction reflects the 20 Downtown standard.


Key Responsibilities


  • Handle all incoming enquiries via phone, email, and walk-ins.
  • Conduct venue tours and explain pricing, packages, and amenities clearly.
  • Follow up with leads and assist in closing bookings.
  • Coordinate with the operations and housekeeping teams to ensure the venue is guest-ready for visits and events.
  • Support clients during events — assist with coordination, basic requests, and communication.
  • Maintain enquiry logs, follow-up sheets, and client data on Zoho / Excel.
  • Ensure the venue is clean, organized, and presentable at all times.
  • Build and maintain relationships with clients, event planners, and vendors.


Requirements


  • 1–3 years of experience in hospitality, banquet sales, or event management.
  • Strong communication and interpersonal skills.
  • Pleasant personality and confident presence during client interactions.
  • Ability to work independently and manage multiple enquiries.
  • Basic understanding of operations, housekeeping, and client servicing standards.
  • Comfortable working weekends and event hours (with compensatory weekly off).
  • Reliable, organised, and proactive attitude.


Salary


₹25,000 – ₹30,000 per month (based on experience) + performance incentives


To Apply


Email your CV to

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Client Relations Specialist

452001 Indore, Madhya Pradesh ₹50000 Annually WhatJobs

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full-time
Our client, a dynamic e-commerce platform, is seeking an enthusiastic and detail-oriented Client Relations Specialist to join their remote customer service and helpdesk team. This position is fully remote, offering the flexibility to work from anywhere in India. The Client Relations Specialist will be responsible for providing exceptional support to customers, addressing inquiries, resolving issues, and ensuring a positive user experience. You will be the first point of contact for customers, handling a variety of requests via phone, email, and chat. Key responsibilities include troubleshooting technical problems, guiding users through platform features, processing orders and returns, and escalating complex issues to the appropriate departments. The ideal candidate will possess outstanding communication skills, both written and verbal, with a patient and empathetic approach to customer interactions. A strong understanding of e-commerce operations and common customer service challenges is beneficial. We are looking for a proactive individual with excellent problem-solving abilities and the capacity to multitask effectively in a fast-paced environment. Proficiency in using customer relationship management (CRM) software and helpdesk ticketing systems is required. You will play a vital role in maintaining customer satisfaction, building loyalty, and contributing to the overall reputation of our client's brand. Training will be provided on our client's specific products and systems. This is an excellent opportunity for someone passionate about customer service to grow their career within a supportive and innovative remote team. If you are dedicated to providing top-tier customer support and thrive in a remote work setting, we encourage you to apply.
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Client Relations Executive

Hyderabad, Andhra Pradesh Tibarumal Gems & Jewels

Posted 21 days ago

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Job Description

About Tarasri



Tarasri by Tibarumal Gems & Jewels  is one of Hyderabad’s most respected luxury jewellery brands, known for our exquisite craftsmanship in diamonds, rubies, emeralds, sapphires, and antique gold jewellery. With a legacy of trust and elegance, Tarasri has been the destination for brides, families, and high-value customers  seeking timeless creations and personalized service.



About the Role



We are looking for a Customer Relationship Associate  who can bring warmth, positivity, and charm to our showroom. The role is perfect for someone who enjoys talking to people, creating a welcoming environment, and ensuring every customer feels special when they visit Tarasri.



What You Will Do





  • Greet and welcome customers with elegance and warmth.




  • Build genuine connections through conversations that make customers feel comfortable.




  • Assist and engage customers while they explore Tarasri’s collections.




  • Support the sales team by ensuring customers are cared for at every step.




  • Maintain long-term relationships by remembering client preferences and special occasions.




  • Ensure every customer leaves Tarasri with a positive and memorable experience.





Who Can Apply





  • Women candidates with a natural flair for communication and relationship building.




  • Pleasant, cheerful, and approachable personality.




  • Fluent in English, Telugu, and/or Hindi.




  • Experience in customer service, retail, front office, or hospitality is a plus (but not mandatory).




  • Well-groomed, polished, and professional in appearance.





Why Join Tarasri?



          Salary Range: â‚¹50,000 – ₹80,000 per month  (based on experience & skills).





  • Work with one of Hyderabad’s most prestigious jewellery houses.




  • Attractive salary and career growth opportunities.




  • Training in luxury customer service standards .




  • Respectful and supportive workplace.




  • Employee discounts and perks.



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Client Relations & Project Coordinator

Bengaluru, Karnataka Andaman Aisle

Posted 1 day ago

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Client Relations & Project Coordinator (Luxury Furniture Brand – Bangalore)


Location: Ulsoor, Bangalore


Brand: Andaman Aisle


Salary: ₹2.5 LPA

This is an entry-level coordination role intended for freshers or those with up to 2 years of experience. The remuneration range is ₹.5–3 LPA (annual).


Introduction: At Andaman Aisle , we design and deliver bespoke Premium furniture that blends solid wood, marble, metal, and fine upholstery into timeless pieces for residences, hospitality spaces, and curated interiors. We’re looking for a Client Relations & Project Coordinator, someone who is organised, detail-oriented, and personable, who will act as the bridge between our clients, vendors, and founders throughout every project.


Key Responsibilities

  • Manage Inquiries: Handle and respond to all incoming inquiries through WhatsApp, email, and website.
  • Client Sourcing: Build and maintain databases of architects, interior designers, builders, and homeowners ; identify and connect with potential clients proactively.
  • Database Management: Keep inquiry and project tracking sheets (Excel/Google Sheets) updated and organized.
  • Project Coordination: Serve as the primary point of contact once a project begins—liaising between clients, the founders, and the production team to ensure smooth communication and progress tracking.
  • On-Site Supervision: Visit sites during deliveries or installations, monitor progress, and report updates.
  • Troubleshooting: Assist in resolving on-ground or communication issues swiftly and professionally.


Ideal Candidate

  • Open to Hiring Freshers.
  • Excellent communication skills (spoken and written English).
  • Proficient in Excel or Google Sheets.
  • Highly organized, proactive, and reliable.
  • Based in Bangalore , with willingness to travel for occasional site visits.


What You’ll Get

  • Direct collaboration with the founders of a fast-growing luxury brand.
  • Exposure to every stage of the process, from inquiry to delivery.
  • A role that blends client engagement, project management, and on-site experience.
  • Competitive salary: ₹2.5 L p annum , based on experience and performance.
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Client Relations & Admission Executive

Bengaluru, Karnataka Amaha

Posted 2 days ago

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Job Description

About Amaha

At Amaha , we’ve made mental health our priority. Founded in 2016 by psychiatrist Dr. Amit Malik and joined in 2019 by social entrepreneur Neha Kirpal , Amaha (formerly InnerHour) is on a mission to build India’s most trusted and comprehensive mental health ecosystem.

We offer end-to-end treatment and care for a wide spectrum of conditions—anxiety, depression, ADHD, bipolar disorder, OCD, schizophrenia, and addictions. With a team of 200+ experts across therapy, psychiatry, technology, and business , we’ve delivered 220,000+ therapy and psychiatry sessions , and our award-winning Amaha app has supported 6 million+ people globally with 600+ self-care tools. Our peer-support community reaches 50,000+ members .

Through 120+ organizational partnerships , we’ve reached 700,000 employees and students , and in 2022, we strengthened our child and adolescent care offering by acquiring Children First , a pioneer in family-centered mental health.



The Opportunity

As a Client Relations & Admission Executive , you’ll be the first point of contact for people exploring treatment at Amaha Hospital. You will guide potential patients and their families through every step—from the first enquiry to admission—ensuring they feel informed, supported, and cared for.

This is a front-facing role that blends client service, liaison, and hospitality skills. It’s perfect for someone who enjoys helping people, understands premium service standards, and wants to contribute meaningfully to mental health care.



Key Responsibilities

  • Client Engagement & Information

-Be the primary contact for calls, emails, walk-ins, and referrals.

-Understand each client’s needs and provide clear, compassionate information about Amaha’s hospital services, programs, and admission process.

-Maintain confidentiality and sensitivity while discussing mental health needs.

  • Guidance Through the Journey

-Offer reassurance and clarity about treatment options, facilities, and next steps.

-Follow up with potential clients or families in an ethical, supportive manner to answer questions and encourage informed decisions.

-Keep accurate records of all enquiries and interactions.

  • Hospital Tours & Experience

-Conduct warm, professional tours of the hospital and its facilities, helping visitors feel comfortable and confident in their choice.

-Create a welcoming environment that reflects Amaha’s commitment to dignity and respect.

  • Admission Coordination

-Act as the single point of contact for clients until admission is complete.

-Coordinate with clinical, nursing, and operations teams to prepare rooms, paperwork, and orientation materials.

-Ensure a smooth handover to the in-house care team post-admission.

  • Stakeholder Liaison

-Build positive relationships with psychiatrists, therapists, referral partners, and corporate contacts.

-Represent Amaha at outreach activities or community events, as needed.

  • Service Excellence & Feedback

-Uphold hospitality-level service standards in every interaction.

-Collect feedback from clients and families to help refine and improve the patient journey.



What We’re Looking For

Must-Haves:

  • 1–3 years’ experience in hospitality, guest relations, or client service (healthcare/wellness background is a plus).
  • Strong communication skills in English (local languages an advantage).
  • A warm, empathetic personality with the ability to handle sensitive conversations.
  • Well-organised, proactive, and comfortable in a client-facing environment.

Good-to-Haves

  • Background or academic qualification in psychology or counselling .
  • Experience in a hospital, clinic, or wellness centre.
  • Familiarity with enquiry-tracking systems or basic CRM tools.
  • Interest in learning more about mental health care (training will be provided).



Why Join Us

  • Become the face of Amaha Hospital , helping clients and families feel safe and supported.
  • Work with a compassionate, mission-driven team that values empathy and professionalism.
  • Grow your career in a leading organisation at the forefront of mental health care.


Competitive salary, with room for progression as you gain experience.

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Lead Aesthetician & Client Relations Manager

201001 Ghaziabad, Uttar Pradesh ₹40000 Monthly WhatJobs

Posted 2 days ago

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Job Description

full-time
Join our thriving beauty and wellness center as a Lead Aesthetician and Client Relations Manager. This hybrid role offers a blend of hands-on aesthetic services and client management, working from our state-of-the-art facility in **Ghaziabad, Uttar Pradesh, IN**, with some remote administrative flexibility. You will be responsible for delivering exceptional skincare treatments, managing client appointments, and fostering strong client relationships to ensure a personalized and memorable experience. As a lead, you will also mentor junior aestheticians, uphold the highest standards of service, and contribute to the overall success of our business.

Responsibilities:
  • Perform a wide range of advanced aesthetic treatments including facials, peels, microdermabrasion, and laser therapies.
  • Conduct thorough skin consultations to assess client needs and recommend appropriate treatment plans.
  • Educate clients on skincare routines, product recommendations, and post-treatment care.
  • Manage client bookings, rescheduling, and maintain accurate client records in the CRM system.
  • Develop and implement strategies to enhance client satisfaction and retention.
  • Handle client inquiries and resolve any issues or complaints professionally and efficiently.
  • Train and guide junior aesthetician staff, providing feedback and performance evaluations.
  • Stay updated with the latest trends, techniques, and product knowledge in the beauty industry.
  • Promote and sell skincare products and services to clients.
  • Ensure the cleanliness and maintenance of treatment rooms and equipment.
  • Collaborate with management on marketing initiatives and client outreach programs.
Qualifications:
  • Certified Aesthetician with a recognized diploma or certification.
  • Minimum of 4 years of experience as an Aesthetician, with at least 1 year in a lead or supervisory role.
  • In-depth knowledge of various skincare modalities, ingredients, and product lines.
  • Excellent client communication, interpersonal, and sales skills.
  • Proven ability to build rapport and maintain long-term client relationships.
  • Strong organizational and time-management abilities.
  • Experience with spa or salon management software is a plus.
  • A passion for beauty, wellness, and helping clients achieve their skincare goals.
  • Ability to work effectively in both a team and independent setting.
  • Familiarity with basic marketing principles for beauty services.
This is a fantastic opportunity for an experienced and passionate aesthetician looking to take on more responsibility and shape client experiences. You will be an integral part of a supportive and dynamic team dedicated to excellence in the beauty and wellness sector. While the primary work location is in **Ghaziabad, Uttar Pradesh, IN**, this role incorporates hybrid flexibility for certain administrative tasks.
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Senior Aesthetician & Client Relations Specialist

201301 Noida, Uttar Pradesh ₹40000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client, a prestigious beauty and wellness brand, is seeking a highly skilled and charismatic Senior Aesthetician to join their innovative remote client services team. This fully remote role is perfect for a seasoned professional who excels at client consultations, treatment recommendations, and providing expert advice on skincare and beauty regimens via virtual platforms. You will be instrumental in enhancing client experience and driving engagement through personalized remote consultations.

Responsibilities:
  • Conduct comprehensive virtual skin assessments and consultations with clients, understanding their unique needs and goals.
  • Recommend personalized skincare routines, product selections, and treatment plans based on individual client profiles and virtual analysis.
  • Educate clients on the proper use of skincare products and the benefits of various aesthetic treatments.
  • Provide expert advice and support on a range of beauty and wellness topics via video calls, chat, and email.
  • Maintain detailed client records, including consultation notes, treatment history, and progress tracking, using our CRM system.
  • Build and nurture strong, long-term relationships with clients, ensuring high levels of satisfaction and loyalty.
  • Stay current with the latest trends, techniques, and advancements in the beauty and wellness industry, including new product launches and treatment modalities.
  • Collaborate with the marketing and sales teams to develop engaging content and promotional strategies for online channels.
  • Assist clients with online orders, product inquiries, and any post-consultation support needed.
  • Contribute to the development of online training materials for new team members.
This role requires a deep understanding of dermatology, cosmetic science, and various aesthetic treatments. Exceptional communication, empathy, and client management skills are paramount. A passion for beauty and wellness, combined with proficiency in virtual communication tools and a strong client-centric approach, will set you apart. If you are a dedicated aesthetician looking for a dynamic remote opportunity to leverage your expertise and connect with clients globally, we encourage you to apply. Our client is committed to client well-being and professional excellence.
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Senior Aesthetician & Client Relations Manager

800001 Patna, Bihar ₹50000 Annually WhatJobs

Posted 6 days ago

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full-time
We are seeking an exceptionally talented and client-focused Senior Aesthetician & Client Relations Manager to lead our prestigious beauty and wellness center in Patna, Bihar, IN . This role requires a blend of advanced skincare expertise, a deep understanding of beauty treatments, and outstanding interpersonal skills to cultivate strong client relationships. You will be responsible for providing top-tier aesthetic services, managing client consultations, developing personalized treatment plans, and ensuring an unparalleled client experience. As a key member of our team, you will also play a role in client retention, upselling services, and maintaining the highest standards of cleanliness and professionalism.

Responsibilities:
  • Perform a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and laser treatments.
  • Conduct thorough client consultations to assess skin conditions, understand client goals, and recommend appropriate treatments and product lines.
  • Develop personalized skincare regimens and treatment plans for clients.
  • Maintain detailed client records, tracking progress and treatment history.
  • Build and nurture long-term relationships with clients, ensuring high levels of satisfaction and loyalty.
  • Handle client inquiries, appointment scheduling, and follow-up communications with professionalism and efficiency.
  • Educate clients on skincare best practices, product usage, and the benefits of various treatments.
  • Stay current with the latest trends, techniques, and technologies in the beauty and wellness industry.
  • Assist in training and mentoring junior aesthetician staff.
  • Manage inventory of aesthetic supplies and recommend product orders.
  • Contribute to marketing efforts by gathering client testimonials and feedback.
  • Ensure compliance with all health, safety, and sanitation regulations within the facility.

Qualifications:
  • Certification or Diploma in Aesthetics from a recognized institution.
  • Minimum of 5 years of experience as a practicing aesthetician, with a strong portfolio of diverse treatments.
  • Proven experience in client relations and customer service within the beauty or wellness sector.
  • In-depth knowledge of various skincare technologies, ingredients, and treatment protocols.
  • Excellent communication, listening, and interpersonal skills.
  • Ability to build rapport and trust with a diverse clientele.
  • Strong sales and upselling skills, with a focus on client needs.
  • Knowledge of beauty and wellness industry trends and product lines.
  • Certification in specific advanced treatments (e.g., laser, advanced peels) is highly desirable.
  • Impeccable personal presentation and a professional demeanor.
  • Passion for skincare and helping clients achieve their aesthetic goals.
This is a rewarding career opportunity for a passionate aesthetic professional.
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Lead Aesthetician & Client Relations Manager

122001 Gurgaon, Haryana ₹60000 Annually WhatJobs

Posted 6 days ago

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full-time
Our exclusive client, a leader in the beauty and wellness industry, is seeking a highly skilled and client-focused Lead Aesthetician & Client Relations Manager to join their fully remote team. This pivotal role combines advanced skincare expertise with exceptional customer service management, all delivered through a remote-first approach. You will be instrumental in developing and executing innovative treatment protocols, training virtual teams, and ensuring an unparalleled client experience. The ability to connect with clients virtually, understand their unique needs, and provide personalized recommendations is paramount. This is an exciting opportunity for a passionate professional to shape the future of remote-delivered beauty and wellness services. You will oversee the aesthetician team, providing guidance, training, and performance evaluations to ensure the highest standards of service. Developing and refining treatment menus, creating virtual consultation guides, and implementing best practices for remote client engagement will be key responsibilities. You will also be involved in product development research, staying ahead of industry trends and innovations. The role demands a blend of technical proficiency in a wide range of aesthetic treatments and strong leadership capabilities. You’ll foster a collaborative and supportive environment for your remote team members, ensuring they feel connected and motivated. Client retention and satisfaction will be primary metrics of success.Key Responsibilities:
  • Lead and manage a remote team of aestheticians, providing training, coaching, and performance feedback.
  • Develop and refine advanced skincare treatment protocols and service offerings.
  • Conduct virtual client consultations, assessing skin conditions and recommending personalized treatment plans.
  • Ensure an exceptional and consistent client experience across all remote interactions.
  • Manage client relationships, addressing inquiries, resolving issues, and fostering loyalty.
  • Stay current with the latest trends, technologies, and products in the beauty and wellness industry.
  • Contribute to the development and testing of new aesthetic treatments and product formulations.
  • Monitor client feedback and implement strategies for continuous improvement.
  • Collaborate with marketing teams to develop engaging online content and promotional materials.
  • Maintain meticulous client records and ensure adherence to privacy and safety standards.
Qualifications:
  • Certified Aesthetician with a minimum of 5 years of experience in providing a wide range of skincare treatments.
  • Proven experience in client relationship management and customer service.
  • Strong knowledge of dermatology, skincare ingredients, and cosmetic science.
  • Experience in leading or managing a team is highly desirable.
  • Excellent virtual communication, interpersonal, and active listening skills.
  • Ability to conduct detailed skin analysis and provide expert recommendations remotely.
  • Familiarity with CRM software and virtual consultation platforms.
  • Passion for the beauty and wellness industry and a commitment to continuous learning.
  • Self-motivated, highly organized, and able to work effectively in a remote environment.
  • Ability to adapt to evolving industry standards and client needs.
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Lead Aesthetician & Client Relations Specialist

500081 Shaikpet, Andhra Pradesh ₹40000 Monthly WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client, a prestigious high-end beauty and wellness sanctuary located in the heart of **Hyderabad, Telangana, IN**, is searching for an exceptional Lead Aesthetician and Client Relations Specialist. This hybrid role combines advanced skincare expertise with superb client management skills, offering a unique opportunity to shape the client experience and lead a team of talented beauty professionals. You will be responsible for performing a wide range of advanced aesthetic treatments, including facials, peels, microdermabrasion, and non-invasive rejuvenation therapies. Your expertise in skin analysis and ability to create personalized treatment plans will be critical to client satisfaction and retention. Beyond direct treatment, you will mentor junior aestheticians, conduct training sessions on new techniques and products, and ensure the highest standards of service are maintained across the team. A significant part of your role will involve building and nurturing long-term relationships with clients, understanding their evolving needs, and proactively offering solutions. You will also contribute to the development of new service offerings and marketing initiatives, working closely with management to drive business growth. While much of your work will be hands-on at our **Hyderabad, Telangana, IN** facility, you will also engage in remote tasks such as client follow-ups via digital platforms, inventory management reporting, and contributing to online content development. The ideal candidate possesses a deep passion for the beauty industry, a comprehensive understanding of dermatological principles, and an innate ability to connect with people. You should be adept at managing client expectations, handling inquiries with professionalism, and resolving issues efficiently. This position requires a blend of technical proficiency, artistic flair, and strong business acumen, making it ideal for a seasoned professional looking to advance their career in a dynamic and rewarding environment.

Key Responsibilities:
  • Deliver expert-level aesthetic treatments and consultations.
  • Develop personalized skincare regimens for diverse client needs.
  • Lead and mentor a team of aesthetic professionals, fostering a collaborative environment.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Manage client appointments and ensure seamless service delivery.
  • Handle client inquiries, feedback, and concerns with professionalism and empathy.
  • Contribute to the development and refinement of service protocols and treatment offerings.
  • Assist in managing treatment room inventory and ordering supplies.
  • Participate in marketing initiatives and client outreach programs.
  • Maintain meticulous client records and ensure confidentiality.
  • Engage in remote client communication and follow-up via approved digital channels.
Qualifications:
  • Certified Aesthetician with advanced training and certifications.
  • Minimum of 5-7 years of experience in a high-end aesthetic setting.
  • Proven experience in client relations and customer service excellence.
  • Demonstrated leadership or supervisory experience within a beauty/wellness team.
  • Expert knowledge of skincare ingredients, technologies, and treatment modalities.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in using booking systems, CRM software, and digital communication tools.
  • Ability to balance in-person client care with remote administrative and client engagement tasks.
  • Aesthetic eye and passion for delivering exceptional client experiences.
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