40 Client Relations jobs in India
Customer Service Executive
Job Viewed
Job Description
- Experience: 3 Years
- Location: Bangalore (Karle Town Centre Karle Infra 2nd 3rd Floor HUB-2 Building, opposite to Nagavara Lake Nagavara, IN04, )
- **Should have completed 2 doses of vaccination**:
- Ready to work in a hybrid model
- Duration - 6 Months **(Can be extended based on performance or business needs )**
**Top Accountabilities**:
- Order management, including EDI ordering ( Idoc corrections, issue resolution for EDI related problems)
- Handling all incoming customer queries and requests
- Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment
- Being responsible for proper communication between customers
- Maximising customer satisfaction level and order entry accuracy
- Excellent interpersonal and communication skills with stakeholders
- Ability to meet deadlines & work effectively with high quality levels
- Accuracy and attention to details
- Deliver on promises
- Accuracy and attention to details
- Looking for and responding to feedback
- Good knowledge of customers and market specifics
- Generating ideas for issue resolution and service improvement
- Positive ‘can do’ attitude
- Taking ownership for resolution, escalates where necessary
- Ability to build great relationships with customers
- Understand and comply with controls in own area
- Strong team player, works well in a collaborative environment
- Customer oriented and problem solving skills
- Works with mínimal supervision, demonstrates strong organizational skills and can multi-task in a fast-paced environment
**Job Type**: Contractual / Temporary
Contract length: 6 months
**Salary**: Up to ₹450,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Night shift
**Experience**:
- SAP: 3 years (required)
- Order management system: 3 years (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
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Client Relations Executive
Posted 1 day ago
Job Viewed
Job Description
- Welcome and assist clients who come to the hospital for health checks or pre-employment checks
- Ensure clients are comfortable and informed of the procedures they will undergo
- Communicate with doctors and other medical professionals to ensure efficient service delivery
- Provide clients with accurate and timely information about services offered by the hospital
- Respond promptly to clients' inquiries and complaints
- Maintain accurate records of client interactions, transactions, complaints, and comments
- Prepare and send out reports to clients and other stakeholders
- Monitor and analyse statistics related to client relations
- Collaborate with other departments to improve customer service and satisfaction
- Attend to any other duties assigned by the supervisor.
**Requirements**:
- Bachelor's degree in Business Administration, Public Relations, Communications or a related field
- At least 2 years of experience in customer service or client relations
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Proficient in Microsoft Office Suite
- Ability to multitask and work under pressure
- Willingness to work flexible hours
- Understanding of medical terminologies will be an added advantage
**Salary**: ₹10,061.07 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
Client Relations Associate
Posted 1 day ago
Job Viewed
Job Description
relationships with our clients. Your primary goal will be to ensure client satisfaction and retention
through effective communication and exceptional service delivery. You will serve as the main point
of contact for clients, addressing their inquiries, resolving issues, and providing support as needed.
Additionally, you will collaborate closely with internal teams to coordinate client requests and
ensure timely delivery of services. This role requires strong interpersonal skills, attention to detail,
and a proactive approach to problem-solving.
**Key Responsibilities**:
- Serve as the primary point of contact for clients, addressing inquiries, concerns, and
requests in a timely and professional manner.
- Build and maintain strong, long-lasting client relationships through regular communication
and personalized support.
- Actively listen to client feedback and take appropriate actions to enhance the client
experience.
- Coordinate with internal teams to fulfill client requests, resolve issues, and ensure the timely
delivery of products or services.
- Monitor client accounts and identify opportunities for upselling or cross-selling additional
products or services.
- Prepare reports and presentations summarizing client interactions, feedback, and trends.
- Stay informed about industry trends, market developments, and competitor activities that
may impact client satisfaction or business opportunities.
- Collaborate with the sales and marketing teams to develop strategies for client acquisition
and retention.
- Participate in client meetings, presentations, and events as needed to support business
development efforts.
- Uphold company policies and procedures while maintaining the highest standards of
professionalism and integrity in all client interactions.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Previous experience in client relations, customer service, or account management preferred.
- Excellent interpersonal and communication skills, with the ability to interact confidently with
clients at all levels.
- Strong problem-solving abilities and the capacity to remain calm and composed under
pressure.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced
environment.
- Proficiency in Microsoft Office Suite and CRM software.
- A proactive and results-oriented mindset, with a focus on delivering exceptional client
service.
- Ability to work independently as well as part of a collaborative team.
- Flexibility to adapt to changing priorities and business needs.
- Willingness to travel occasionally for client meetings or events, as required.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (required)
Ability to Relocate:
- Noida, Uttar Pradesh: Relocate before starting work (required)
Work Location: In person
Client Relations Executive
Posted 1 day ago
Job Viewed
Job Description
Truee Vincom Pvt Ltd is a leading multi-brand distribution house specializing in luxury electronics and lifestyle products. Representing globally acclaimed brands like Marshall, Sonos, Devialet, Hurom, Dyson, and more, we deliver exceptional quality to our B2B partners.
**Job Summary**:
As a **Client Relationship Specialist**, you will play a key role in managing and growing relationships with our B2B clients. Your responsibilities will include driving sales, ensuring timely payment collections, and maintaining strong client satisfaction. You will act as a vital link between our organization and our valued partners, contributing directly to business growth.
**Key Responsibilities**:
- Engage with existing and potential B2B clients to promote our portfolio of premium brands and products.
- Conduct regular follow-ups to ensure timely sales conversions and payment collections.
- Address client inquiries and provide detailed information about products, pricing, and availability.
- Build and maintain strong client relationships through excellent communication and service.
- Coordinate with internal teams to ensure smooth order processing and delivery.
- Maintain an updated record of client interactions, orders, and collection status.
- Identify opportunities for upselling and cross-selling within the client portfolio.
- Proactively resolve client issues and escalate where necessary to ensure satisfaction.
**Qualifications**:
- Proven experience in B2B sales, telecalling, or client relationship management.
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and follow up on outstanding payments professionally.
- Proficiency in CRM tools and MS Office Suite.
- Self-motivated, results-oriented, and highly organized.
- Experience in the electronics or luxury products industry is a plus.
**What We Offer**:
- An opportunity to work with globally recognized brands.
- A dynamic, growth-oriented work environment.
- Competitive salary with performance-based incentives.
- Professional development and career growth opportunities.
Pay: ₹10,000.00 - ₹12,500.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
Client Relations Coordinator
Posted 1 day ago
Job Viewed
Job Description
**#Client Relations Coordinator (1 - 3 years)**
**Responsibilities -**
- Resolve product or service issues by identifying the problem and providing appropriate solutions.
- Keep records of customer interactions, comments, and complaints.
- Provide product or service information to customers and guide them.
- Prior customer service experience is a plus
- **Required Strong communication and negotiation Skills**
**# - GAYATHRI HR**
**Job Types**: Full-time, Permanent
Pay: Up to ₹23,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
Client Relations Executive
Posted 1 day ago
Job Viewed
Job Description
- Assist in the development and implementation of marketing strategies to target insurance companies and individual clients
- Create marketing materials, including brochures, presentations, and digital content, to showcase our surveying services and expertise
- Conduct market research to identify potential clients and market trends in the insurance industry
- Coordinate with surveying teams to align marketing activities with business objectives and client needs
- Track marketing campaign performance metrics and generate reports to evaluate effectiveness and identify areas for improvement
Educational qualifications:
- Bachelor's degree in Marketing, Business, or related field
- Strong communication skills with the ability to craft compelling marketing messages
- Knowledge of general insurance industry trends, terminology, and client needs
Pay: From ₹25,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Client Relations Executive
Posted 1 day ago
Job Viewed
Job Description
SearchEV is a comprehensive electric vehicle discovery platform that enables users to explore and compare EVs from leading brands.
Designed to support informed decision-making, the platform offers detailed specifications, side-by-side comparisons, and expert insights. In addition, SearchEV keeps users up to date with the latest developments, news, and trends in the electric vehicle industry.
**Summary**:
We’re looking for a proactive and people-oriented Client Relations Executive to join our team! He/she will be in for front of building strong connections, turning leads into happy customers, and nurturing long-term client relationships. This role is specifically intend for someone who can understand needs, offer solutions, and ensure smooth and positive experience with our clients.
**Key Responsibilities**:
Serve as the primary point of contact for assigned clients and ensure their needs are met effectively and efficiently.
Build strong, long-term client relationships through regular communication and high-quality service.
Handle client onboarding and maintain detailed records of client interactions and transactions.
Identify and pursue opportunities for account growth and client retention.
Communicate effectively with internal teams to ensure client expectations are met.
Resolve client issues promptly and professionally, escalating matters as necessary.
Support new business development by participating in lead conversion and follow-up activities.
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Client Support: 1 year (required)
Work Location: In person
Client Relations Intern
Posted 1 day ago
Job Viewed
Job Description
**Key Responsibilities**
2) Help ensure timely delivery of services and resolution of client issues.
3) To inform the consignee of a failed delivery attempt.
4) To improve customer satisfaction and reduce return-to-origin (RTO) rates.
5) NDR Calling (KAM verification)
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Client Relations Executive
Posted 1 day ago
Job Viewed
Job Description
- Maintain communication with existing clients and understand their requirements
- Coordinate with internal teams to ensure client needs are fulfilled
- Follow up on leads and assist in converting them into active clients
- Keep records of client interactions and prepare regular status reports
- Support the sales team in achieving targets
**What We’re Looking For**:
- Fresher to 1 year of experience in sales, client communication, or business development
- Excellent verbal and written communication skills
- Confident, polite, and good at managing conversations
- Quick learner with a problem-solving attitude
- Basic knowledge of MS Office and willingness to learn CRM tools
- Bachelor’s degree in Business, Marketing, or any related field
**What You’ll Get**:
- A supportive and energetic team environment
- Hands-on experience working with global clients
- Learning opportunities and career growth
- Competitive salary package
- 5-day working week
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- industrial area 8b, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Work Location: In person