Client relations jobs involve managing and nurturing relationships with customers to ensure satisfaction and loyalty. These roles are crucial for business growth, focusing on understanding client needs and providing solutions. Professionals in client relations often work in various industries, including 47 Client Relations jobs in India
Customer Service Executive-Reputed Retail Industry-Delhi, NCR, India-25K-Aadil
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JOB DETAILS
1.Perform Point of Sale procedures
2.Ensure demand and manage floor stock
3.Visual Merchandising and display as per guidelines
4.Deliver a high level of customer service
5.Build customer confidence of customers by making the store experience interactive, engaging and reassuring
6.Adhere to the standard operating procedure and the policies of the Organization
7.Maintain the cleanliness and visual appeal of the store
8.Use the time well, even when not serving customers. Spend time on upgrading communication skills, gain knowledge of SOP and manage stock
9.Completing operational duties, including paperwork and sales reports as they relate to store opening and closing
10.Handling customer inquiries relating to product offerings, pricing, billing etc.
FUNCTIONAL AREA
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CLIENT RELATIONS SPECIALIST
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Position Summary The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs.
The CRS is responsible for being an advocate for the clients, as well as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as well as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following • Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients • Run point on following client retention processes to retain at risk relationships • Work with internal teams, client, and agent to achieve a high rate of client retention • User set-up and training of our client facing web-based payroll and custom reporting software • Work proactively to facilitate solutions as challenges present themselves • Maintain open communication regarding clients with the necessary internal teams • Assist in the tracking and completion of team projects and initiatives • Review weekly reports to assist with client retention efforts • Review monthly reports to analyze trends Track client repricing requests to ensure timely responses • Analyze data and review procedures and policies to determine answers to clients’ questions • File and maintain client records • Coordinate the resolution of client issues • Perform administrative support tasks, as needed, by the Client Relations team • Process and prepare memos, correspondence, or other documents • Schedule appointments and maintain and update appointment calendars • Act as support for their respective region when team members are traveling • Oversees the operational structural needs of the client to ensure data integrity • Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments • Escalate and resolve areas of concern, as raised by clients or internal departments • Monitor company performance against service level agreements and flag potential issues • Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives • Assist with the execution of the service plans by evaluating progress of activities and service requests • Collaborate with internal departments to ensure seamless delivery of services to clients.
Gather and distribute voice of customer feedback to appropriate internal departments • Build cross-functional partnerships to address issues and manage escalations.
Leverage internal relationships to identify opportunities, trends, and process improvements • Successfully manage client expectations in a fast-paced environment • Introduce and drive adoption of new products and services to client • Assist in announcing to clients, changes in compliance using various communication formats • Act as part of a team to continually develop and create improved processes and procedures • Performing annual deliverables client reviews • Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates • Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered.
Previous experience in account management, a call center, PEO, payroll, taxes, benefits, human resources, or equivalent is a bonus PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application.
PrismHR also provides professional services including system implementation consulting, custom configurations, and training.
Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential.
At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture.
We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone.
This is essential to our success.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
You may be just the right candidate for these open roles or other open roles.
We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team.
Employment decisions are based on an individual’s qualifications as they relate to the job under consideration.
The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities.
This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.
If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR:
Please indicate in the subject line of your email that you are requesting accommodation.
Only candidates being considered for a position who require an accommodation will receive a follow-up response.
Client Relations Executive
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- Welcome and assist clients who come to the hospital for health checks or pre-employment checks
- Ensure clients are comfortable and informed of the procedures they will undergo
- Communicate with doctors and other medical professionals to ensure efficient service delivery
- Provide clients with accurate and timely information about services offered by the hospital
- Respond promptly to clients' inquiries and complaints
- Maintain accurate records of client interactions, transactions, complaints, and comments
- Prepare and send out reports to clients and other stakeholders
- Monitor and analyse statistics related to client relations
- Collaborate with other departments to improve customer service and satisfaction
- Attend to any other duties assigned by the supervisor.
**Requirements**:
- Bachelor's degree in Business Administration, Public Relations, Communications or a related field
- At least 2 years of experience in customer service or client relations
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Proficient in Microsoft Office Suite
- Ability to multitask and work under pressure
- Willingness to work flexible hours
- Understanding of medical terminologies will be an added advantage
**Salary**: ₹10,061.07 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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Client Relations Associate
Posted today
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relationships with our clients. Your primary goal will be to ensure client satisfaction and retention
through effective communication and exceptional service delivery. You will serve as the main point
of contact for clients, addressing their inquiries, resolving issues, and providing support as needed.
Additionally, you will collaborate closely with internal teams to coordinate client requests and
ensure timely delivery of services. This role requires strong interpersonal skills, attention to detail,
and a proactive approach to problem-solving.
**Key Responsibilities**:
- Serve as the primary point of contact for clients, addressing inquiries, concerns, and
requests in a timely and professional manner.
- Build and maintain strong, long-lasting client relationships through regular communication
and personalized support.
- Actively listen to client feedback and take appropriate actions to enhance the client
experience.
- Coordinate with internal teams to fulfill client requests, resolve issues, and ensure the timely
delivery of products or services.
- Monitor client accounts and identify opportunities for upselling or cross-selling additional
products or services.
- Prepare reports and presentations summarizing client interactions, feedback, and trends.
- Stay informed about industry trends, market developments, and competitor activities that
may impact client satisfaction or business opportunities.
- Collaborate with the sales and marketing teams to develop strategies for client acquisition
and retention.
- Participate in client meetings, presentations, and events as needed to support business
development efforts.
- Uphold company policies and procedures while maintaining the highest standards of
professionalism and integrity in all client interactions.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Previous experience in client relations, customer service, or account management preferred.
- Excellent interpersonal and communication skills, with the ability to interact confidently with
clients at all levels.
- Strong problem-solving abilities and the capacity to remain calm and composed under
pressure.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced
environment.
- Proficiency in Microsoft Office Suite and CRM software.
- A proactive and results-oriented mindset, with a focus on delivering exceptional client
service.
- Ability to work independently as well as part of a collaborative team.
- Flexibility to adapt to changing priorities and business needs.
- Willingness to travel occasionally for client meetings or events, as required.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (required)
Ability to Relocate:
- Noida, Uttar Pradesh: Relocate before starting work (required)
Work Location: In person
Client Relations Executive
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Truee Vincom Pvt Ltd is a leading multi-brand distribution house specializing in luxury electronics and lifestyle products. Representing globally acclaimed brands like Marshall, Sonos, Devialet, Hurom, Dyson, and more, we deliver exceptional quality to our B2B partners.
**Job Summary**:
As a **Client Relationship Specialist**, you will play a key role in managing and growing relationships with our B2B clients. Your responsibilities will include driving sales, ensuring timely payment collections, and maintaining strong client satisfaction. You will act as a vital link between our organization and our valued partners, contributing directly to business growth.
**Key Responsibilities**:
- Engage with existing and potential B2B clients to promote our portfolio of premium brands and products.
- Conduct regular follow-ups to ensure timely sales conversions and payment collections.
- Address client inquiries and provide detailed information about products, pricing, and availability.
- Build and maintain strong client relationships through excellent communication and service.
- Coordinate with internal teams to ensure smooth order processing and delivery.
- Maintain an updated record of client interactions, orders, and collection status.
- Identify opportunities for upselling and cross-selling within the client portfolio.
- Proactively resolve client issues and escalate where necessary to ensure satisfaction.
**Qualifications**:
- Proven experience in B2B sales, telecalling, or client relationship management.
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and follow up on outstanding payments professionally.
- Proficiency in CRM tools and MS Office Suite.
- Self-motivated, results-oriented, and highly organized.
- Experience in the electronics or luxury products industry is a plus.
**What We Offer**:
- An opportunity to work with globally recognized brands.
- A dynamic, growth-oriented work environment.
- Competitive salary with performance-based incentives.
- Professional development and career growth opportunities.
Pay: ₹10,000.00 - ₹12,500.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
Client Relations Coordinator
Posted today
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**#Client Relations Coordinator (1 - 3 years)**
**Responsibilities -**
- Resolve product or service issues by identifying the problem and providing appropriate solutions.
- Keep records of customer interactions, comments, and complaints.
- Provide product or service information to customers and guide them.
- Prior customer service experience is a plus
- **Required Strong communication and negotiation Skills**
**# - GAYATHRI HR**
**Job Types**: Full-time, Permanent
Pay: Up to ₹23,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
Client Relations Executive
Posted today
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- Assist in the development and implementation of marketing strategies to target insurance companies and individual clients
- Create marketing materials, including brochures, presentations, and digital content, to showcase our surveying services and expertise
- Conduct market research to identify potential clients and market trends in the insurance industry
- Coordinate with surveying teams to align marketing activities with business objectives and client needs
- Track marketing campaign performance metrics and generate reports to evaluate effectiveness and identify areas for improvement
Educational qualifications:
- Bachelor's degree in Marketing, Business, or related field
- Strong communication skills with the ability to craft compelling marketing messages
- Knowledge of general insurance industry trends, terminology, and client needs
Pay: From ₹25,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Client Relations Executive
Posted today
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SearchEV is a comprehensive electric vehicle discovery platform that enables users to explore and compare EVs from leading brands.
Designed to support informed decision-making, the platform offers detailed specifications, side-by-side comparisons, and expert insights. In addition, SearchEV keeps users up to date with the latest developments, news, and trends in the electric vehicle industry.
**Summary**:
We’re looking for a proactive and people-oriented Client Relations Executive to join our team! He/she will be in for front of building strong connections, turning leads into happy customers, and nurturing long-term client relationships. This role is specifically intend for someone who can understand needs, offer solutions, and ensure smooth and positive experience with our clients.
**Key Responsibilities**:
Serve as the primary point of contact for assigned clients and ensure their needs are met effectively and efficiently.
Build strong, long-term client relationships through regular communication and high-quality service.
Handle client onboarding and maintain detailed records of client interactions and transactions.
Identify and pursue opportunities for account growth and client retention.
Communicate effectively with internal teams to ensure client expectations are met.
Resolve client issues promptly and professionally, escalating matters as necessary.
Support new business development by participating in lead conversion and follow-up activities.
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Client Support: 1 year (required)
Work Location: In person
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Client Relations Intern
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**Key Responsibilities**
2) Help ensure timely delivery of services and resolution of client issues.
3) To inform the consignee of a failed delivery attempt.
4) To improve customer satisfaction and reduce return-to-origin (RTO) rates.
5) NDR Calling (KAM verification)
Client Relations Executive
Posted today
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- Maintain communication with existing clients and understand their requirements
- Coordinate with internal teams to ensure client needs are fulfilled
- Follow up on leads and assist in converting them into active clients
- Keep records of client interactions and prepare regular status reports
- Support the sales team in achieving targets
**What We’re Looking For**:
- Fresher to 1 year of experience in sales, client communication, or business development
- Excellent verbal and written communication skills
- Confident, polite, and good at managing conversations
- Quick learner with a problem-solving attitude
- Basic knowledge of MS Office and willingness to learn CRM tools
- Bachelor’s degree in Business, Marketing, or any related field
**What You’ll Get**:
- A supportive and energetic team environment
- Hands-on experience working with global clients
- Learning opportunities and career growth
- Competitive salary package
- 5-day working week
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- industrial area 8b, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Work Location: In person