6,946 Customer Service Associate jobs in India

Customer Service Associate

Haryana, Uttar Pradesh American Express

Posted 1 day ago

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Job Description

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
* Visualize & simplify end to end card member experience.
* Enable & drive process improvement based on voice of customer feedback.
* Strive to Customer First Resolution (CFR) and reduce bad demand.
* Generate revenue by driving value generation.
* Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with
Immediate Resolution (Real Time) to ensure Customer Satisfaction.
* Deliver to all the key metrics as per organizational goals.
* Adhere to Quality and Compliance Guidelines.
* Adaptable & Customer Centric Approach to situations to deliver superior service personalization & Empathy in Communication.
* Able to address 2-3 conversations simultaneously.
**Minimum Qualifications:**
* Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory)
* Versant 4 Skills (Voice) - B2 & Above (57 & above) CBST Score - 33 Out Of 40
* Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools
* Demonstrate personal excellence by remaining positive in difficult situations.
* Display a passion to serve by delivering extraordinary service in every interaction with our customers.
* The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis.
* Analytical and problem-solving skills with strong attention to detail
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25012528
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Haryana, Uttar Pradesh American Express

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success.
+ Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality.
+ Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure
+ Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty.
+ Utilize your "service oriented" personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand.
+ Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information.
+ Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution.
+ Meet and exceed performance goals that include, but are not limited to sales rates, quality goals, compliance regulations and productivity targets, & customer performance metrics.
**Minimum Qualifications:**
+ Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction.
+ Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics and remain positive through change and stressful situations.
+ Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call.
+ Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy.
+ Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices.
+ Driven to please by providing the ultimate experience for our Card Members on every interaction.
+ Timeliness and reliability
**Preferred Qualifications:**
+ Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem solving skills
+ Customer service and consultative sales environment experience preferred.
+ Passion for consultative sales, recommending products or solutions tailored to each customer.
+ Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end
**Additional Requirements:**
+ Flexibility to work anytime in US hours, including weekends
+ Hybrid Environment- on site expectation 3 days/week
+ Workplace Flexibility: Full time. Shift flexibility requirements.
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
**Qualifications**
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25010723
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Mumbai, Maharashtra Accenture BPO Services LLC

Posted 4 days ago

Job Viewed

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Job Description

Accenture BPO is Hiring: Customer Service Associate (Voice Process)


Are you a people person with a passion for helping others? Accenture BPO is looking for Customer Service Associate to join our team!

In this role, you'll be the first point of contact for our clients' customers, providing excellent support and resolving inquiries. If you're a strong communicator, a quick learner, and thrive in a fast-paced environment, we want to hear from you.


Overall Purpose of Job:


Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.

Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats

Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Strive and achieve SLA target and business outcome indicators defined by the client.

Job Title: Customer Service Associate

Domain: Human Resource (HR)

Job Location: Mumbai

Qualification: Any Graduate from Govt. recognized universities

Experience:

  • Prior international BPO work experience preferred.
  • Fresher's acceptable
  • Non-BPO work experience would be irrelevant

Shift and Week-off: Rotational (24x7)

Joiners: Immediate

Responsibilities:

  • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing tool
  • Walk customers/ Provide navigational support on self service portal
  • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Work productively whilst maintaining exceptional call/data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
  • Maintain regular and punctual attendance in line with company policies and procedures
  • Minimize customer complaints and escalations by providing exceptional service and call control

Knowledge and skills:

  • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer
  • Good technical aptitude with an ability to learn quickly
  • Excellent verbal and written communication skills
  • Typing speed – 50 words per minute

Nature of HR queries to be dealt with:

  • Provide recruitment and onboarding support to new employees
  • Updating personal records (Address, Name, emergency contact details) of the employees
  • Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time.
  • Helping employees obtain their verification of employment
  • Helping hiring managers in the recruitment process
  • Manage employee grievance queries
  • Administer or change benefits, health plans, retirement plans, etc.

Personal Attributes:

  • Able to work on a flexible basis as determined by the business needs
  • Ability to work under pressure
  • Team worker
  • Positive Attitude
  • Quick Learner
  • Punctual and Disciplined
  • Good Communication skills
  • Customer Focused
  • Results driven
  • High standards of Integrity
  • Attention to detail
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Noida, Uttar Pradesh TELUS Digital

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Walk IN Details


Walk In Date- 12th July 2025

Date In Time- 10:00 AM - 4:00 PM IST

Venue- TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304


Role & responsibilities:-


  • Performing inbound calls from wire transfer customers and agents.
  • Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday.
  • Process transactions involving large sums of money and ensure accuracy.
  • Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
  • This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
  • Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
  • Processing customers orders and ensuring its accuracy and completion.
  • Participating in continuous training sessions and sharing best practices.
  • Show good oral and written skills for call escalation via call sheet completion or call escalation.
  • Share helpful tips and best practices with the team.
  • Take part in regular training to improve your skills.


Preferred candidate profile:-


  • Educational Qualification: Any Graduate.
  • Languages Required: Must speak English and Hindi
  • Candidates with International Voice experience are eligible for the role
  • Language Proficiency: Good command of English (C1 or C2 level).
  • Experience: At least 6 months of customer service experience voice process.
  • Excellent communication in English.
  • Should be comfortable in night shifts and rotational week offs.
  • Ability to model the incorporate value of respect, courage, passion, teamwork and integrity.
  • Team player with respect, courage, humble, integrity, attention to detail, focused minded.
  • Working Model : 24*7 (work from Office)
  • Candidate should be comfortable with English, Hindi and 1 more regional language(Spoken)


Perks and benefits:-


  • Salary Range- For Voice 3.5 LPA - 4.20 LPA
  • Medicare Facility(free online consultation with Doc)
  • Location : Noida Sector 135
  • Free pick up and drop facility will be provided within 35 Kms.
  • Life Insurance
  • Medical Insurance
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Noida, Uttar Pradesh TELUS Digital

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Walk IN Details

Walk In Date- 12th July 2025
Date In Time- 10:00 AM - 4:00 PM IST
Venue- TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304

Role & responsibilities:-

Performing inbound calls from wire transfer customers and agents.
Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday.
Process transactions involving large sums of money and ensure accuracy.
Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
Processing customers orders and ensuring its accuracy and completion.
Participating in continuous training sessions and sharing best practices.
Show good oral and written skills for call escalation via call sheet completion or call escalation.
Share helpful tips and best practices with the team.
Take part in regular training to improve your skills.

Preferred candidate profile:-

Educational Qualification: Any Graduate.
Languages Required: Must speak English and Hindi
Candidates with International Voice experience are eligible for the role
Language Proficiency: Good command of English (C1 or C2 level).
Experience: At least 6 months of customer service experience voice process.
Excellent communication in English.
Should be comfortable in night shifts and rotational week offs.
Ability to model the incorporate value of respect, courage, passion, teamwork and integrity.
Team player with respect, courage, humble, integrity, attention to detail, focused minded.
Working Model : 24*7 (work from Office)
Candidate should be comfortable with English, Hindi and 1 more regional language(Spoken)

Perks and benefits:-

Salary Range- For Voice 3.5 LPA - 4.20 LPA
Medicare Facility(free online consultation with Doc)
Location : Noida Sector 135
Free pick up and drop facility will be provided within 35 Kms.
Life Insurance
Medical Insurance
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Mumbai, Maharashtra Accenture BPO Services LLC

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Accenture BPO is Hiring: Customer Service Associate (Voice Process)

Are you a people person with a passion for helping others? Accenture BPO is looking for Customer Service Associate to join our team!
In this role, you'll be the first point of contact for our clients' customers, providing excellent support and resolving inquiries. If you're a strong communicator, a quick learner, and thrive in a fast-paced environment, we want to hear from you.

Overall Purpose of Job:

Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Strive and achieve SLA target and business outcome indicators defined by the client.

Job Title: Customer Service Associate

Domain: Human Resource (HR)

Job Location: Mumbai

Qualification: Any Graduate from Govt. recognized universities

Experience:
Prior international BPO work experience preferred.
Fresher's acceptable
Non-BPO work experience would be irrelevant

Shift and Week-off: Rotational (24x7)

Joiners: Immediate

Responsibilities:
Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing tool
Walk customers/ Provide navigational support on self service portal
Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
Place outbound calls to customers when required in line with Client / Company guidelines
Work productively whilst maintaining exceptional call/data quality standards in line with targets
Contribute to the team through open and regular communication with peers / supervisors
Adhere to all company or departmental policies and procedures (personnel and operational)
Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
Maintain regular and punctual attendance in line with company policies and procedures
Minimize customer complaints and escalations by providing exceptional service and call control

Knowledge and skills:
Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer
Good technical aptitude with an ability to learn quickly
Excellent verbal and written communication skills
Typing speed – 50 words per minute

Nature of HR queries to be dealt with:
Provide recruitment and onboarding support to new employees
Updating personal records (Address, Name, emergency contact details) of the employees
Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time.
Helping employees obtain their verification of employment
Helping hiring managers in the recruitment process
Manage employee grievance queries
Administer or change benefits, health plans, retirement plans, etc.

Personal Attributes:
Able to work on a flexible basis as determined by the business needs
Ability to work under pressure
Team worker
Positive Attitude
Quick Learner
Punctual and Disciplined
Good Communication skills
Customer Focused
Results driven
High standards of Integrity
Attention to detail
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Mumbai, Maharashtra Accenture BPO Services LLC

Posted today

Job Viewed

Tap Again To Close

Job Description

Accenture BPO is Hiring: Customer Service Associate (Voice Process)


Are you a people person with a passion for helping others? Accenture BPO is looking for Customer Service Associate to join our team!

In this role, you'll be the first point of contact for our clients' customers, providing excellent support and resolving inquiries. If you're a strong communicator, a quick learner, and thrive in a fast-paced environment, we want to hear from you.


Overall Purpose of Job:


Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.

Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats

Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Strive and achieve SLA target and business outcome indicators defined by the client.

Job Title: Customer Service Associate

Domain: Human Resource (HR)

Job Location: Mumbai

Qualification: Any Graduate from Govt. recognized universities

Experience:

  • Prior international BPO work experience preferred.
  • Fresher's acceptable
  • Non-BPO work experience would be irrelevant

Shift and Week-off: Rotational (24x7)

Joiners: Immediate

Responsibilities:

  • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing tool
  • Walk customers/ Provide navigational support on self service portal
  • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Work productively whilst maintaining exceptional call/data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
  • Maintain regular and punctual attendance in line with company policies and procedures
  • Minimize customer complaints and escalations by providing exceptional service and call control

Knowledge and skills:

  • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer
  • Good technical aptitude with an ability to learn quickly
  • Excellent verbal and written communication skills
  • Typing speed – 50 words per minute

Nature of HR queries to be dealt with:

  • Provide recruitment and onboarding support to new employees
  • Updating personal records (Address, Name, emergency contact details) of the employees
  • Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time.
  • Helping employees obtain their verification of employment
  • Helping hiring managers in the recruitment process
  • Manage employee grievance queries
  • Administer or change benefits, health plans, retirement plans, etc.

Personal Attributes:

  • Able to work on a flexible basis as determined by the business needs
  • Ability to work under pressure
  • Team worker
  • Positive Attitude
  • Quick Learner
  • Punctual and Disciplined
  • Good Communication skills
  • Customer Focused
  • Results driven
  • High standards of Integrity
  • Attention to detail
This advertiser has chosen not to accept applicants from your region.
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About the latest Customer service associate Jobs in India !

Customer Service Associate

Noida, Uttar Pradesh TELUS Digital

Posted today

Job Viewed

Tap Again To Close

Job Description

Walk IN Details


Walk In Date- 12th July 2025

Date In Time- 10:00 AM - 4:00 PM IST

Venue- TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304


Role & responsibilities:-


  • Performing inbound calls from wire transfer customers and agents.
  • Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday.
  • Process transactions involving large sums of money and ensure accuracy.
  • Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
  • This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
  • Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
  • Processing customers orders and ensuring its accuracy and completion.
  • Participating in continuous training sessions and sharing best practices.
  • Show good oral and written skills for call escalation via call sheet completion or call escalation.
  • Share helpful tips and best practices with the team.
  • Take part in regular training to improve your skills.


Preferred candidate profile:-


  • Educational Qualification: Any Graduate.
  • Languages Required: Must speak English and Hindi
  • Candidates with International Voice experience are eligible for the role
  • Language Proficiency: Good command of English (C1 or C2 level).
  • Experience: At least 6 months of customer service experience voice process.
  • Excellent communication in English.
  • Should be comfortable in night shifts and rotational week offs.
  • Ability to model the incorporate value of respect, courage, passion, teamwork and integrity.
  • Team player with respect, courage, humble, integrity, attention to detail, focused minded.
  • Working Model : 24*7 (work from Office)
  • Candidate should be comfortable with English, Hindi and 1 more regional language(Spoken)


Perks and benefits:-


  • Salary Range- For Voice 3.5 LPA - 4.20 LPA
  • Medicare Facility(free online consultation with Doc)
  • Location : Noida Sector 135
  • Free pick up and drop facility will be provided within 35 Kms.
  • Life Insurance
  • Medical Insurance
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Total Shape

Posted today

Job Viewed

Tap Again To Close

Job Description

Your Compass in the Health & Fitness Journey

Total Shape  is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information  tailored to your health and fitness journey. Our mission is to help you make informed decisions  that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an exhaustive  library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review and constantly update  our collection of 2,000+ articles.

The Role

Job Summary: 


We’re offering a competitive salary of $1,500 to $3,500 a month for our next Customer Service Associate!


We're looking for someone helpful and professional who can give our customers the best service and support possible. You'll be the first one our customers reach out to, and you'll take care of all their questions and complaints with a smile and aplomb. Plus, you'll help with orders, payments, and deliveries, making sure our customers are happy and loyal.


Benefits:


  • Health insurance


  • Performance bonus


  • Paid leave


  • Flexible work arrangements with the possibility of work-from-home – good for single parents, women, minorities, etc.


Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.


We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.


If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company.


Your responsibilities will include:


  • Respond to calls and emails and answer customers’ questions and concerns about products and services.
  • Provide information and guidance about product features, pricing, availability, and promotions.
  • Process orders, payments, and refunds and track deliveries.
  • Respond to complaints and issues and escalate them when needed.
  • Follow up with customers and collect feedback.
  • Keep accurate and up-to-date records of customer experiences and transactions in your CRM system.
  • Collaborate with others in your team and department to deliver the highest quality of customer service.




Ideal Profile

Qualifications and Skills:

  • High school diploma or equivalent
  • At least 3 years of experience in customer service, preferably in a related industry
  • Proficient in using common office software systems such as Excel
  • Excellent phone etiquette and communication skills, both verbal and written
  • Strong customer service and problem-solving skills, with the ability to handle difficult situations and customers
  • Ability to work independently and as part of a team
  • Attention to detail and accuracy
  • Willingness to learn and adapt to changing customer needs and preferences


What's on Offer?

  • Flexible working options
  • Leadership Role
  • Fantastic work culture
This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Gurugram, Uttar Pradesh Accenture

Posted today

Job Viewed

Tap Again To Close

Job Description

Skill required: Retirement Solutions - Customer Service
Designation: Customer Service Associate
Qualifications: Any Graduation
Years of Experience: 1-3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at
What would you do? We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Also, both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for? 2.What are you looking for?• We are looking for candidate with experience in Life-Annuity Claims and Policy admin service’s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers• Life , Annuity, Retirement Insurance ,claims experience and managed financial transactions
Roles and Responsibilities: Candidates who will hire for above role will be responsible for 100% transaction role with same day processing tat and ~20-30% NIGO calls with client• Candidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the trainingAny Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

This advertiser has chosen not to accept applicants from your region.
 

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  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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