1,567 Desktop Support jobs in India

THIS IS A 6 MONTHS CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADERS.

Location: Pune (5 days a week)

Shift: General (IST Hours)

Experience: 5+ years overall experience

We are seeking an experienced IT Support Engineer to join our client’s global technology team. The role involves providing advanced technical support to employees, ensuring smooth daily operations of internal IT systems, and maintaining high uptime for hardware, software, and network services. The ideal candidate will be hands-on, collaborative, and capable of resolving complex technical issues with minimal supervision.

Primary Skills

• Strong experience in desktop and system support across Windows, macOS, and mobile environments
• Proficient in troubleshooting hardware/software issues on laptops, desktops, tablets, smartphones, servers, and network devices
• Knowledge of Active Directory, Microsoft 365, VPNs, endpoint management, and backup systems
• Experience handling incident management, escalations, and service requests
• Ability to perform updates, upgrades, installations, and repairs

Secondary Skills

• Basic understanding of LAN/WAN, Wi-Fi, and VPN configurations
• Experience with ticketing systems such as ServiceNow or Jira
• Familiarity with remote desktop and collaboration tools (Teams, Zoom, etc.)
• Exposure to server or network troubleshooting when on-site resources are unavailable

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
• 5–7 years of experience in IT support, system administration, or desktop engineering
• Excellent problem-solving, communication, and customer service skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

Responsibilities

• Provide technical support to employees for internal systems, applications, and devices
• Troubleshoot and resolve complex or escalated incidents related to hardware, software, and connectivity
• Manage Helpdesk tickets, prioritize tasks, and ensure timely resolution
• Install, configure, and maintain desktops, laptops, and peripheral devices
• Act as the liaison between IT and business teams , ensuring smooth communication and service delivery
• Maintain documentation and training material for supported systems and tools
• Conduct end-user training and promote IT best practices
• Assist with server and network issues or installations when required

Ideal Candidate

• A dependable, detail-oriented IT professional with a passion for delivering high-quality support
• Strong communication and customer-handling skills
• Proactive, adaptable, and able to work effectively in hybrid and global team environments
• Committed to maintaining operational excellence and continuous improvement

Our client is a Fortune 500 global technology leader , consistently recognized as one of the best companies to work for worldwide . They foster an inclusive, innovative, and collaborative culture , offering flexibility, growth, and exposure to cutting-edge technologies. Integrity, innovation, and excellence define this global leader’s work ethos.

Job Opportunity Desktop Support Specialist at ITC Infotech

Location: KAPURTHALA / Trichy / Mallur

Experience Required: 1.8-4 Years

Job Type: Full-Time

Budget: Max 3.3 lacs + Shift allowance only

Notice period: Immediate to 30 days only.

Job titles

• Desktop Support Specialist

Job Description

• End user support (not remote support)
• Networking, DNS, LAN, WAN, DHCP, Outlook Configuration
• Desktop Support

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Thanks & Regards

Faijunnisa

Assistant Manager| Talent Management

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Job Summary

We are looking for a motivated and customer-focused Desktop Support Engineer to join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware/software issues, and ensure smooth IT operations.

Key Responsibilities

• Install, configure, and troubleshoot Windows, macOS, and Linux systems.
• Provide Level 1 & 2 desktop and laptop support.
• Manage email (Outlook / Office 365 / Gmail) configurations and troubleshooting.
• Handle Active Directory / Google Workspace user account management.
• Maintain IT asset inventory and ensure policy compliance.
• Assist in new joiner onboarding (system setup, VPN access, etc.).
• Troubleshoot network and Wi-Fi connectivity issues.
• Provide remote and on-site user support.
• Document issues and update the IT helpdesk system.

Required Skills

• Good knowledge of Windows 10/11 , macOS , and basic Linux commands.
• Understanding of DNS, DHCP, VPN, IP configuration .
• Familiar with antivirus and system update management .
• Strong troubleshooting, communication, and documentation skills.

Preferred Qualifications

• Degree/Diploma in Computer Science or IT .
• Certifications: CompTIA A+ , Microsoft Certified: Modern Desktop Administrator , or RHCSA (preferred).
• Hands-on corporate IT support experience.
• Experience 1-2 years.

This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. The job will require travel between offices (up to 150 miles)

Desired Skills & Experience

Responsibilities:

● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices

● Printer break-fix and installation

● Disposal, redeployment and Asset reclaim

● Shipping coordination

● Data Backup and Data Recovery coordination

● Hardware Refresh

● Warranty and Out-of-warranty repair and replacement

● Depot Services

● Walk Up Support

● Spare parts management

● Good Knowledge / hands on supporting VDI 1st level Trroubleshooting

● Executive (VIP) Support

● Audio and Video Support including Health Checks

● Inventory and Asset Management – Depot Operations

● Coordinate with external vendors for dispatch support

● Identify and resolve hardware and software application conflicts

● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents

● Responsible for asset tagging and entering all incoming equipment into our asset management system

● Collaborate with cross functional teams to properly onboard incoming new hires

● Ensure that hardware is properly assigned and updated into our management system

● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

● Ensure that resolutions are consistent with company standards and policies

Requirements/Qualifications:

● Prefer 3-5 years IT experience, including technical training

● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications

● Experience with imaging windows 10 OS.

● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)

● Networked printer experience (queue creation, server maintenance, etc.)

● Experience in using PC-based word processing, presentation, and e-mail software preferred

● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred

● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations

● Outstanding customer service and interpersonal skills

● Excellent organizational skills and ability to prioritize tasks among many competing requests

● Experience working in or supporting a call center or help desk environment

● MCP and or A+ Certifications

● Aptitude for learning

● Excellent oral and written communication skills

● Ability to work in teams and in a team environment

● Able to lift up to 50 pounds

● Own car for transportation (mileage will be reimbursed by policy)

● Valid driver’s license

Location - Khar Road, Mumbai.

Years of Experience - 0-0.6months.

5 Days Working.

Key Responsibilities:

1. Assist in infrastructure management: Help manage and maintain IT infrastructure, including servers, storage, and networks.

2. Monitor system performance: Assist in monitoring system performance, identifying issues, and implementing solutions.

3. Documentation: Maintain accurate documentation of IT infrastructure, including configurations and procedures.

4. Support IT team: Assist the IT team with various tasks, such as troubleshooting and problem-solving.

5. Learning and development: Take advantage of opportunities to learn and develop skills in IT infrastructure.

Requirements:

1. Currently enrolled: Pursuing a degree in Computer Science, Information Technology, or related field.

2. Basic technical knowledge: Familiarity with IT infrastructure concepts, including servers, storage, and networks.

3. Technical skills: Basic knowledge of operating systems, such as Windows or Linux.

4. Communication: Strong communication and teamwork skills.

Nice to Have:

1. IT certifications: Basic IT certifications, such as CompTIA A+ or equivalent.

What We Offer:

1. Hands-on experience: Opportunity to gain hands-on experience in IT infrastructure management.

2. Mentorship: Guidance and mentorship from experienced IT professionals.

3. Professional development: Opportunities for professional growth and development.

Job Description

• Diploma / Degree/PG Diploma in IT/Computer Science from recognized institution.
• Engineer should have 2 years of experience/ expertise in areas Like trouble shooting and handling of various IT hardware's like PC, Printers, Laptops and other IT equipment.
• Configure Desktops, Laptops. Should have expertise in Windows, Linux, client operating systems and related applications, Support Services for Software Application Mailing (webmail/MS outlook express/Outlook express), O365 and other system software.

Following are the requirement for Desktop Engineers:

• Hands-on experience troubleshooting desktop/ laptop/ peripheral
• At least 2 years of work experience as support executive preferably in Government/ PSU/Corporate sector
• Strong End User IT Infrastructure Domain knowledge
• Good communication skills and can converse in Hindi/ English

WALK-IN DRIVE - WELCOME FRESHER'S

Dear Candidate,

Greetings from Teleperformance!

We are pleased to inform you about an exciting career opportunity with Teleperformance Global Services, India —a leading French-based multinational organization known for delivering exceptional customer and technical support solutions across the globe.

We are currently hiring for the position of Technical Support Executive . Please find the details below:

Job Title: Technical Support Executive

Domain: Technical Support (Voice/Non-Voice)

Experience Required: Freshers-1 Year

Job Location: Hyderabad

Shift Timings: Rotational Shifts (24x7)

Key Responsibilities:

• Provide prompt and effective technical assistance to customers through multiple support channels including phone, email, and chat.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Ensure a high level of customer satisfaction by addressing technical queries and concerns professionally.
• Document customer interactions, technical issues, and resolutions accurately in the CRM system.
• Escalate unresolved or complex issues to the appropriate internal teams.
• Maintain up-to-date knowledge of company products, services, and technical support protocols.
• Collaborate with cross-functional teams to improve support processes and customer experience.

Desired Skills:

• Excellent communication and interpersonal skills.
• Basic understanding of technical troubleshooting, IT systems, or networking.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong problem-solving and analytical skills.

If this opportunity aligns with your career goals and aspirations, we would love to hear from you. Please share your updated CV at for further consideration.

Regards

Alok Sharma

We have Openings for Desktop Support Manager professionals at Bangalore location

Total Experience: 12+ yrs

Role: Desktop Support Manager

Salary: Case to case basis

Notice period: upto 60 Days

Mode of job: 5 Days Working from Office

Shifts: Rotational shifts

Job Description:

Develop and maintain professional and productive relationships with clients, infrastructure vendors such as end user compute equipment, software & hardware vendors and related key contributors to ensure stable and quality product & service delivery consistent with company objectives and client expectations

Provide technical overview of product architecture, functionality, system / data requirements and integration of Laptop/Workstation enterprise applications

Continuously expand, research and leverage knowledge of market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics

Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the operating systems, networking infrastructure and products & services that BBOX supports

Meet all financial performance objectives for area of responsibility and take corrective action as needed

Implement and make recommendations to improve methodologies, core competencies and processes for deployment to ensure stable and quality product & service delivery consistent with company objectives and client expectations

Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations.

Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs

Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day end point and end user delivery operations and the client experience

Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment functions and company priorities

Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance

Achieve performance targets established by leadership for applicable Key Performance Indicators.

Perform other duties as assigned by management

Technical Qualifications

Extensive experience with Win 10/11 OS – Control panel, System settings, networking, device manager.

Microsoft Outlook, Word, Excel, Cisco AnyConnect, CrowdStrike, backup tools

Microsoft Outlook – OST/PST, Email Profiles, Shared Folders, Archives, Add-on’s and Webmail.

Networking – IP, DHCP, DNS, Switches, Routers, Firewalls, VPN, Tokens, WiFi, Hotspots & Nic’s.

Active Directory Password resets and User properties.

Working knowledge of Microsoft Teams audio/video conferencing systems

Laptop backup using Carbonite

Education / Experience Requirements

Bachelor’s Degree in Engineering, Management Information Systems, Information Technology, Computer Science or related field, or equivalent, relevant experience

Minimum of 15 years with end user Laptop/Desktop delivery on a global scale

End-to-end process thinker, with proven experience in business processes and workflow design

Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation

Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies

Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution

Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, AutoCAD, service delivery management tools and related cloud-based technology systems

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