225 Salesforce Admin jobs in India
Salesforce Admin
Posted today
Job Viewed
Job Description
Salesforce Admin
Job Overview
As a Salesforce Administrator, you will support the day-to-day operations, maintenance, and configuration of our Salesforce ecosystem. You will work closely with the Sales, Marketing, and other cross-functional teams to ensure the platform meets business needs and remains scalable and efficient.
This role is a great opportunity for a Salesforce professional looking to deepen their skills in a collaborative environment. While you’ll focus on core administrative functions, you will also get exposure to automation, data quality, integrations, and reporting to help drive process improvements across the revenue organization.
Location: Pune (Work from Office)
Office Timings: 12 pm to 9 pm
Salesforce Administration
Perform routine admin tasks: user setup, role/profile management, permission sets, page layouts, and record types.
Maintain platform hygiene by ensuring data accuracy and consistency across objects.
Monitor platform health and resolve basic user issues or escalate as needed.
Automation, Configurations Modifications & Integrations Support
Support the creation and modification of Flows, validation rules, and approval processes.
Create/Modify custom fields, objects, and automation to meet evolving business needs.
Assist in maintaining data syncs between Salesforce and connected systems like HubSpot, Zoho Desk, or marketing automation tools
Reporting & Data Quality
Build and maintain reports and dashboards for Sales, Marketing, and other teams.
Assist with data imports/exports and deduplication using tools like Insycle or Data Loader.
Collaboration & Learning
Work closely with the stakeholders to gather requirements and implement solutions.
Participate in training sessions, documentation efforts, and process walkthroughs.
Contribute to knowledge sharing within the admin and broader RevOps team.
Requirements
Essential Requirements:
3–5 years of experience as a Salesforce Administrator, with hands-on experience in Sales Cloud and/or Service Cloud.
Proficient with Salesforce Lightning, Flows, validation rules, profiles, permission sets, and page layouts.
Ability to build and maintain dashboards and reports within Salesforce.
Familiarity with Excel (pivot tables, formulas, large data sets).
Exposure to tools like HubSpot, Power BI, or other CRM/analytics platforms is a plus.
Desired Requirements:
Basic knowledge of Apex, Visualforce, or SOQL (not mandatory but nice to have).
Understanding of lead lifecycle and sales process stages (Lead → Opportunity → Close).
Interest in automation and improving operational efficiency through technology.
A growth mindset and willingness to stay current with Salesforce updates and features.
Strong communication skills with an eagerness to learn and collaborate cross-functionally.
% of admin tasks completed on time
Number of support tickets resolved within SLA.
Reduction in lead duplication and data errors.
Number of manual processes automated.
Data accuracy Improvement.
Number of dashboards delivered/maintained.
Number of documented SOPs or guides delivered.
End-user training sessions conducted or supported.
Requirements
Security-Integrated and Performance Testing ● OWASP Top 10 vulnerabilities ● Compliance standards (ISO 27001, SOC 2, GDPR) ● Security automation practices, Automate vulnerability scanning in build/release pipelines. ● Implement security testing tools (e.g., SAST, DAST, SCA) within CI/CD. ● Manage performance benchmarking, load/stress testing, and security validations using industry tools and practices. CI/CD & Automation ● Lead test automation efforts integrated into DevSecOps pipelines (e.g., using Jenkins, GitLab CI/CD, GitHub Actions). ● Ensure security checkpoints in pipeline stages. ● Partner with DevOps for CI/CD pipeline integration, infrastructure readiness, and shift-left testing. ● Drive automated testing initiatives (UI, API, regression) and ensure continuous improvement in test coverage. Testing Expertise and Strategies ● Strategize and drive the QA roadmap aligned with business goals and product delivery timelines. ● Lead a cross-functional QA team (manual, automation, DevOps, performance) and manage their day-to-day deliverables. ● Design, implement, and enforce standard QA processes, templates, and tools across teams to ensure high-quality software delivery. ● Own and manage all test phases: unit testing, integration testing, system testing, regression, UAT, and post-deployment validation. ● Collaborate with product, development, and support teams to analyze requirements, define acceptance criteria, and ensure testability ● Conduct risk-based testing to prioritize critical areas during tight delivery windows. ● Handle resource planning, hiring, mentoring, and performance reviews for the QA team. ● Prepare and present QA dashboards, test metrics, and release readiness reports to leadership. ● Ensure defect prevention through root cause analysis and retrospectives. Required Qualifications: ● 11+ years of total QA experience, with 2+ years in a leadership or managerial role and 5+ experience in automation, minimum 3 Year Exp in dev Sec OPS. ● Strong experience with manual testing, API testing, and test automation frameworks (e.g., Selenium, Cypress). ● Hands-on exposure to DevOps tools and CI/CD environments. ● Experience in non-functional testing such as performance and basic security validations. ● Proven ability to lead teams and manage QA for multiple parallel projects. ● Excellent problem-solving, communication, and team collaboration skills. ● Comfortable working under pressure and meeting tight deadlines.
Salesforce admin
Posted today
Job Viewed
Job Description
• Responsible for administrative functions
• Create and manage all aspects of users' security; profiles, roles, permissions, sharing rules, and assist users in creating self-service reports.
• Design and implementation of advanced configuration such as workflow rules, validation rules, complex assignment rules, process builders
• Maintain database for integrity and accuracy, including cleansing and duplicate record management.
Salesforce Admin
Posted today
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Admin to join our team in Hyderabad, Telangana, India.
Salesforce Admin
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you&aposd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Skills Required
Salesforce
Salesforce Admin
Posted today
Job Viewed
Job Description
''Seeking a Support Project Specialist/Engineer with a strong understanding and 2+ years experience in support projects. Handling and resolving incidents within the defined SLA and KPI framework.
Utilizing sound knowledge of KPIs and SLAs to drive performance and ensure service delivery excellence.
Experience in automating processes to improve efficiency and effectiveness.
Actively running Weekly Service Reviews (WSR) to monitor and enhance project performance.
Conducting daily standups to ensure effective communication and coordination within the project team.
Demonstrating testing experience to ensure the quality and reliability of project deliverables.
Working on Root Cause Analysis (RCA) to identify and address underlying issues.
Running escalation calls to address critical project issues and ensure timely resolution. Ready to leane Salesforce & undergo with certifications.'''
Skills Required
Rca, KPI, Sla
Salesforce Admin
Posted today
Job Viewed
Job Description
Job Overview
As a Salesforce Administrator, you will support the day-to-day operations, maintenance, and configuration of our Salesforce ecosystem. You will work closely with the Sales, Marketing, and other cross-functional teams to ensure the platform meets business needs and remains scalable and efficient.
This role is a great opportunity for a Salesforce professional looking to deepen their skills in a collaborative environment. While you’ll focus on core administrative functions, you will also get exposure to automation, data quality, integrations, and reporting to help drive process improvements across the revenue organization.
Location: Pune (Work from Office)
Office Timings: 12 pm to 9 pm
Salesforce Administration
Perform routine admin tasks: user setup, role/profile management, permission sets, page layouts, and record types.
Maintain platform hygiene by ensuring data accuracy and consistency across objects.
Monitor platform health and resolve basic user issues or escalate as needed.
Automation, Configurations Modifications & Integrations Support
Support the creation and modification of Flows, validation rules, and approval processes.
Create/Modify custom fields, objects, and automation to meet evolving business needs.
Assist in maintaining data syncs between Salesforce and connected systems like HubSpot, Zoho Desk, or marketing automation tools
Reporting & Data Quality
Build and maintain reports and dashboards for Sales, Marketing, and other teams.
Assist with data imports/exports and deduplication using tools like Insycle or Data Loader.
Collaboration & Learning
Work closely with the stakeholders to gather requirements and implement solutions.
Participate in training sessions, documentation efforts, and process walkthroughs.
Contribute to knowledge sharing within the admin and broader RevOps team.
Requirements
Essential Requirements:
3–5 years of experience as a Salesforce Administrator, with hands-on experience in Sales Cloud and/or Service Cloud.
Proficient with Salesforce Lightning, Flows, validation rules, profiles, permission sets, and page layouts.
Ability to build and maintain dashboards and reports within Salesforce.
Familiarity with Excel (pivot tables, formulas, large data sets).
Exposure to tools like HubSpot, Power BI, or other CRM/analytics platforms is a plus.
Desired Requirements:
Basic knowledge of Apex, Visualforce, or SOQL (not mandatory but nice to have).
Understanding of lead lifecycle and sales process stages (Lead → Opportunity → Close).
Interest in automation and improving operational efficiency through technology.
A growth mindset and willingness to stay current with Salesforce updates and features.
Strong communication skills with an eagerness to learn and collaborate cross-functionally.
% of admin tasks completed on time
Number of support tickets resolved within SLA.
Reduction in lead duplication and data errors.
Number of manual processes automated.
Data accuracy Improvement.
Number of dashboards delivered/maintained.
Number of documented SOPs or guides delivered.
End-user training sessions conducted or supported.
Salesforce Admin
Posted 1 day ago
Job Viewed
Job Description
**Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic**here**.**
Overview:
We are seeking a **Business Systems Administrator** with a strong foundation in **Salesforce administration** and a desire to expand into **NetSuite administration** over time. In this role, you will be primarily responsible for supporting our **Salesforce platform and integrated Go-To-Market (GTM) systems**, while also becoming a key resource in our broader **business systems team**, including future support and administration of **NetSuite**.
This is a unique opportunity for a systems administrator who is passionate about **scaling their skillset**, driving cross-functional impact, and supporting mission-critical business platforms. You’ll work closely with teams across **Sales, Marketing, Revenue Operations, and Finance**, and collaborate in an **agile, sprint-based environment** to deliver reliable and scalable system solutions.
Who you are:
- 2+ years of experience with **Salesforce administration** and configuration.
- Salesforce Administrator certification (**ADM-201**) required.
- Exposure to or interest in ERP platforms such as NetSuite is highly desirable.
- Experience supporting integrated business systems and working in cross-functional environments.
- Strong problem-solving skills and a proactive, growth-oriented mindset.
- Excellent communication and collaboration abilities across technical and non-technical teams.
What you'll be doing:
- Administer and configure the Salesforce platform, including user management, security settings, workflows, automation, integrations, and customizations.
- Support and manage integrations with GTM tools such as Copado, JIRA/Atlassian, Certinia, DocuSign, ZoomInfo, and RingLead.
- Partner with the team to begin learning and supporting **NetSuite**, with the long-term goal of contributing to NetSuite administration, user support, and optimization.
- Participate in agile ceremonies including sprint planning, grooming, retrospectives, and daily stand-ups.
- Monitor and troubleshoot system performance and functionality across Salesforce and other business systems.
- Collaborate with business stakeholders to gather requirements, design scalable solutions, and implement platform improvements.
- Deliver user training, documentation, and support to drive adoption of both Salesforce and (eventually) NetSuite.
- Stay current on Salesforce platform updates, features, and industry best practices, while developing knowledge of NetSuite platform capabilities.
Job Posting Footer:
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales **enablement**, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**
Linkedin Posting Section: #LI-ST1
Salesforce Admin
Posted 19 days ago
Job Viewed
Job Description
As a Salesforce Administrator, you will support the day-to-day operations, maintenance, and configuration of our Salesforce ecosystem. You will work closely with the Sales, Marketing, and other cross-functional teams to ensure the platform meets business needs and remains scalable and efficient.
This role is a great opportunity for a Salesforce professional looking to deepen their skills in a collaborative environment. While you’ll focus on core administrative functions, you will also get exposure to automation, data quality, integrations, and reporting to help drive process improvements across the revenue organization.
Location: Pune (Work from Office)
Office Timings: 12 pm to 9 pm
Key ResponsibilitiesSalesforce Administration
Perform routine admin tasks: user setup, role/profile management, permission sets, page layouts, and record types.
Maintain platform hygiene by ensuring data accuracy and consistency across objects.
Monitor platform health and resolve basic user issues or escalate as needed.
Automation, Configurations Modifications & Integrations Support
Support the creation and modification of Flows, validation rules, and approval processes.
Create/Modify custom fields, objects, and automation to meet evolving business needs.
Assist in maintaining data syncs between Salesforce and connected systems like HubSpot, Zoho Desk, or marketing automation tools
Reporting & Data Quality
Build and maintain reports and dashboards for Sales, Marketing, and other teams.
Assist with data imports/exports and deduplication using tools like Insycle or Data Loader.
Collaboration & Learning
Work closely with the stakeholders to gather requirements and implement solutions.
Participate in training sessions, documentation efforts, and process walkthroughs.
Contribute to knowledge sharing within the admin and broader RevOps team.
RequirementsEssential Requirements:
3–5 years of experience as a Salesforce Administrator, with hands-on experience in Sales Cloud and/or Service Cloud.
Proficient with Salesforce Lightning, Flows, validation rules, profiles, permission sets, and page layouts.
Ability to build and maintain dashboards and reports within Salesforce.
Familiarity with Excel (pivot tables, formulas, large data sets).
Exposure to tools like HubSpot, Power BI, or other CRM/analytics platforms is a plus.
Desired Requirements:
Basic knowledge of Apex, Visualforce, or SOQL (not mandatory but nice to have).
Understanding of lead lifecycle and sales process stages (Lead → Opportunity → Close).
Interest in automation and improving operational efficiency through technology.
A growth mindset and willingness to stay current with Salesforce updates and features.
Strong communication skills with an eagerness to learn and collaborate cross-functionally.
Key Result Areas (KRAs) & Metrics% of admin tasks completed on time
Number of support tickets resolved within SLA.
Reduction in lead duplication and data errors.
Number of manual processes automated.
Data accuracy Improvement.
Number of dashboards delivered/maintained.
Number of documented SOPs or guides delivered.
End-user training sessions conducted or supported.
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Senior Salesforce Admin
Posted today
Job Viewed
Job Description
Company Overview:
Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe. We work with customers from small, mid-size businesses to large global enterprises across industries including contact centres, financial services, higher education, retail, staffing, wellness and more. Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
Company Overview Video : Here
Company’s Website
Senior Salesforce Admin
Job Overview
As the Salesforce Senior Administrator, you will lead the ongoing development and optimization of our Salesforce ecosystem. In this highly cross-functional role, you will collaborate closely with teams across the organization to identify needs, design solutions, and implement new business processes.
This position combines elements of a technical Project Manager, System Administrator, and Salesforce Developer. This role ensures seamless execution of Sales initiatives through process improvements, technology integrations, and data-driven decision-making. You will also be responsible for the day-to-day configuration, support, maintenance, and continuous improvement of the Salesforce platform and related tools used by our revenue organization.
Location: Pune (Work from Office)
Office Timings: 12 pm to 9 pm
Salesforce Expertise and Platform Management
Serve as the subject matter expert and primary point of contact for all Salesforce-related matters, including Sales Cloud and Service Cloud.
Handle all core administrative functions, including user account maintenance and platform configuration.
Stay current with Salesforce features, updates, and security trends, and advocate for their adoption to enhance innovation and operational efficiency.
Work closely with marketing to optimize lead handoff and improve SQL to Won conversion rates
Lead Management & CRM Integration
Manage data flow, lead/opp scoring, data hygiene, and CRM integrations between HubSpot & Salesforce to improve data flow, ensure consistency, and enhance team productivity.
Support and manage integrations with finance, support and other systems using Salesforce as the central platform such as Zoho Desk, Insycle.
Work closely with marketing to optimize lead handoff and improve SQL to Won conversion rates
Platform Development and Automation
Implement new functionalities and automation using tools like Flows, custom objects, validation rules, Apex, and other declarative/custom development approaches.
Collaborate with stakeholders and technical teams to design scalable solutions using a mix of native Salesforce capabilities and custom code.
Data Quality & Analytics
Build and maintain dashboards & reports in Salesforce, HubSpot & Power BI
Execute org cleanup and implement duplicate management best practices to maintain data integrity and system performance.
Manage and optimize deployment processes in collaboration with different teams to ensure smooth transitions and minimal disruptions.
Documentation and Enablement
Create and maintain detailed technical documentation for custom builds, configurations, and processes.
Provide training and support for end users and team members on new features, tools, and best practices.
Team Development and Collaboration
Contribute to the growth and maturity of the Salesforce team by offering constructive feedback and promoting skill development.
Foster a collaborative team environment by sharing knowledge and facilitating learning opportunities.
Number of SFDC issues resolved within SLAs.
Adoption of newly released Salesforce features.
Reduction in lead duplication and data errors.
Number of manual processes automated.
Data accuracy Improvement.
Number of critical dashboards delivered/maintained.
Number of documented SOPs or guides delivered.
End-user training sessions conducted or supported.
Requirements
Essential Requirements:
5–10 years of hands-on experience administering Salesforce, with a focus on Sales and Service Clouds, including work with Lightning components and advanced Salesforce configurations.
Deep understanding of Salesforce architecture and platform best practices, with the ability to design and implement scalable solutions.
Proven experience supporting sales and marketing processes, including lead and opportunity management, territory management, partner collaboration, and forecast modeling.
Strong background in data analysis and reporting, with proficiency in Salesforce reporting tools and Power BI for generating business insights.
Advanced Excel skills, including working with large datasets, pivot tables, VLOOKUPs, and complex formulas.
Demonstrated analytical and problem-solving skills, with a track record of developing innovative solutions to address business challenges.
Understanding of security principles and best practices related to Salesforce, with experience ensuring compliance with industry security standards.
Exposure to HubSpot; expertise is not required, but prior experience working alongside working it is a plus.
Desired Requirements:
Experience with API integrations and Salesforce integration tools (e.g., MuleSoft, Zapier, or similar).
Exposure to Apex and Visualforce development is a plus, though not a core requirement.
Demonstrated ability to lead cross-functional projects, mentor junior team members, and contribute to a collaborative and high-performing team culture.
Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders across departments.
A growth mindset with a passion for continuous learning and staying up to date with the latest Salesforce features, updates, and best practices.
Requirements
Security-Integrated and Performance Testing ● OWASP Top 10 vulnerabilities ● Compliance standards (ISO 27001, SOC 2, GDPR) ● Security automation practices, Automate vulnerability scanning in build/release pipelines. ● Implement security testing tools (e.g., SAST, DAST, SCA) within CI/CD. ● Manage performance benchmarking, load/stress testing, and security validations using industry tools and practices. CI/CD & Automation ● Lead test automation efforts integrated into DevSecOps pipelines (e.g., using Jenkins, GitLab CI/CD, GitHub Actions). ● Ensure security checkpoints in pipeline stages. ● Partner with DevOps for CI/CD pipeline integration, infrastructure readiness, and shift-left testing. ● Drive automated testing initiatives (UI, API, regression) and ensure continuous improvement in test coverage. Testing Expertise and Strategies ● Strategize and drive the QA roadmap aligned with business goals and product delivery timelines. ● Lead a cross-functional QA team (manual, automation, DevOps, performance) and manage their day-to-day deliverables. ● Design, implement, and enforce standard QA processes, templates, and tools across teams to ensure high-quality software delivery. ● Own and manage all test phases: unit testing, integration testing, system testing, regression, UAT, and post-deployment validation. ● Collaborate with product, development, and support teams to analyze requirements, define acceptance criteria, and ensure testability ● Conduct risk-based testing to prioritize critical areas during tight delivery windows. ● Handle resource planning, hiring, mentoring, and performance reviews for the QA team. ● Prepare and present QA dashboards, test metrics, and release readiness reports to leadership. ● Ensure defect prevention through root cause analysis and retrospectives. Required Qualifications: ● 11+ years of total QA experience, with 2+ years in a leadership or managerial role and 5+ experience in automation, minimum 3 Year Exp in dev Sec OPS. ● Strong experience with manual testing, API testing, and test automation frameworks (e.g., Selenium, Cypress). ● Hands-on exposure to DevOps tools and CI/CD environments. ● Experience in non-functional testing such as performance and basic security validations. ● Proven ability to lead teams and manage QA for multiple parallel projects. ● Excellent problem-solving, communication, and team collaboration skills. ● Comfortable working under pressure and meeting tight deadlines.
Senior Salesforce Admin
Posted today
Job Viewed
Job Description
Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe. We work with customers from small, mid-size businesses to large global enterprises across industries including contact centres, financial services, higher education, retail, staffing, wellness and more. Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
Company Overview Video : Here
Company’s Website
Senior Salesforce Admin
Job Overview
As the Salesforce Senior Administrator, you will lead the ongoing development and optimization of our Salesforce ecosystem. In this highly cross-functional role, you will collaborate closely with teams across the organization to identify needs, design solutions, and implement new business processes.
This position combines elements of a technical Project Manager, System Administrator, and Salesforce Developer. This role ensures seamless execution of Sales initiatives through process improvements, technology integrations, and data-driven decision-making. You will also be responsible for the day-to-day configuration, support, maintenance, and continuous improvement of the Salesforce platform and related tools used by our revenue organization.
Location: Pune (Work from Office)
Office Timings: 12 pm to 9 pm
Salesforce Expertise and Platform Management
Serve as the subject matter expert and primary point of contact for all Salesforce-related matters, including Sales Cloud and Service Cloud.
Handle all core administrative functions, including user account maintenance and platform configuration.
Stay current with Salesforce features, updates, and security trends, and advocate for their adoption to enhance innovation and operational efficiency.
Work closely with marketing to optimize lead handoff and improve SQL to Won conversion rates
Lead Management & CRM Integration
Manage data flow, lead/opp scoring, data hygiene, and CRM integrations between HubSpot & Salesforce to improve data flow, ensure consistency, and enhance team productivity.
Support and manage integrations with finance, support and other systems using Salesforce as the central platform such as Zoho Desk, Insycle.
Work closely with marketing to optimize lead handoff and improve SQL to Won conversion rates
Platform Development and Automation
Implement new functionalities and automation using tools like Flows, custom objects, validation rules, Apex, and other declarative/custom development approaches.
Collaborate with stakeholders and technical teams to design scalable solutions using a mix of native Salesforce capabilities and custom code.
Data Quality & Analytics
Build and maintain dashboards & reports in Salesforce, HubSpot & Power BI
Execute org cleanup and implement duplicate management best practices to maintain data integrity and system performance.
Manage and optimize deployment processes in collaboration with different teams to ensure smooth transitions and minimal disruptions.
Documentation and Enablement
Create and maintain detailed technical documentation for custom builds, configurations, and processes.
Provide training and support for end users and team members on new features, tools, and best practices.
Team Development and Collaboration
Contribute to the growth and maturity of the Salesforce team by offering constructive feedback and promoting skill development.
Foster a collaborative team environment by sharing knowledge and facilitating learning opportunities.
Number of SFDC issues resolved within SLAs.
Adoption of newly released Salesforce features.
Reduction in lead duplication and data errors.
Number of manual processes automated.
Data accuracy Improvement.
Number of critical dashboards delivered/maintained.
Number of documented SOPs or guides delivered.
End-user training sessions conducted or supported.
Requirements
Essential Requirements:
5–10 years of hands-on experience administering Salesforce, with a focus on Sales and Service Clouds, including work with Lightning components and advanced Salesforce configurations.
Deep understanding of Salesforce architecture and platform best practices, with the ability to design and implement scalable solutions.
Proven experience supporting sales and marketing processes, including lead and opportunity management, territory management, partner collaboration, and forecast modeling.
Strong background in data analysis and reporting, with proficiency in Salesforce reporting tools and Power BI for generating business insights.
Advanced Excel skills, including working with large datasets, pivot tables, VLOOKUPs, and complex formulas.
Demonstrated analytical and problem-solving skills, with a track record of developing innovative solutions to address business challenges.
Understanding of security principles and best practices related to Salesforce, with experience ensuring compliance with industry security standards.
Exposure to HubSpot; expertise is not required, but prior experience working alongside working it is a plus.
Desired Requirements:
Experience with API integrations and Salesforce integration tools (e.g., MuleSoft, Zapier, or similar).
Exposure to Apex and Visualforce development is a plus, though not a core requirement.
Demonstrated ability to lead cross-functional projects, mentor junior team members, and contribute to a collaborative and high-performing team culture.
Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders across departments.
A growth mindset with a passion for continuous learning and staying up to date with the latest Salesforce features, updates, and best practices.
Senior Salesforce Admin.
Posted today
Job Viewed
Job Description
Candidate should have
•Ability to communicate effectively with C-Level executives
•Salesforce Administrator Certification required
•Experience with UAT and end-user training
•5-10 years experience as a Salesforce Administrator role required
•Highly proficient in declarative tools - process builder, workflows, etc.
The candidate must be able to
•Confidently act as a key functional resource for an agile project team, with the ability to work on 2 or more projects concurrently
•Question around and offer solutions to business issues by translating business to technical requirements in an efficient manner
•Stay current on new features of the application to ensure the company is utilizing the application as effectively as possible
•Act as a key point of contact for SFDC requirements and functionality