853 Salesforce Administrator jobs in India

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Salesforce Administrator

Chennai, Tamil Nadu Movate

Posted today

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Job Description

Position – Permanent

Role – Salesforce Support Analyst

Experience – 3 – 5 Years

Location – Chennai / Bangalore (Work from Office)



Responsibilities

  • Provide technical and application support to users by identifying, diagnosing, and resolving issues.
  • Handle incident management, ensuring timely resolution within SLAs.
  • Troubleshoot issues related to SQL queries, data discrepancies, and reporting tools.
  • Collaborate with developers, QA, and business teams for effective issue resolution and process improvement.
  • Document issue resolutions, troubleshooting steps, and FAQs for knowledge management.
  • Monitor and maintain application health checks, jobs, and integrations.
  • Escalate unresolved issues to the appropriate teams while ensuring regular updates to stakeholders.
  • Participate in root cause analysis (RCA) and provide recommendations to prevent recurrence.


Required Skills

  • 3 – 5 years of experience in application or technical support roles.
  • Strong knowledge of SQL, with ability to write and troubleshoot queries.
  • Experience with ITSM tools for ticketing and incident management.
  • Excellent problem-solving and analytical skills.
  • Strong verbal and written communication skills to interact with end-users and stakeholders.
  • Ability to multi-task and prioritize in a fast-paced environment.


Preferred Skills

  • Exposure to SSRS or reporting tools for basic report troubleshooting.
  • Experience in financial services, healthcare, or enterprise applications support.
  • Knowledge of ITIL frameworks and practices.
  • Familiarity with scripting languages like PowerShell or Python for automation.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Bengaluru, Karnataka IMI

Posted 5 days ago

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Job Description

We are multicultural flexible team of Salesforce professionals who works with the platform for over ten years with focus on adoption of latest technologies and trends in the Salesforce universe. We have adopted continuous development process and utilizing tools like data repository (BitBucket), Ant, Informatica, JIRA and many others. We are looking for a strong candidate who adopt all the latest Salesforce trends and have experience with Click, Not Code approach.

Your role will be to cover the system configuration, implement the new complex features and participate on the upcoming projects. We expect you to cover both user support and change management.

Skill requirements:

  • Strong knowledge of configuration and customization of Salesforce.com. Must have good understanding of Overall SFDC Architecture & landscape.
  • Being able to construct complex flows and understand all it’s aspects. Knowledge of migration from Business process builder to Flows.
  • Being able to work independently and share knowledge with other team members.
  • Deep knowledge of Approval processes, Workflows, Process Builder, Reports and other core SFDC functionality is a must.
  • Knowledge of the APEX development and Lightning Web Components is an advantage but not required.
  • Good communication skills. Must be able to manage interactions with various stake holders across multiple countries.
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
  • Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
  • Deep analytics skills with ability to quickly find a root cause for given issues.
  • Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
  • Knowledge of JIRA or Service Now is an advantage.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Coimbatore, Tamil Nadu Rently

Posted 8 days ago

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Job Description

Job Summary

Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence.

Key Responsibilities

  • Serve as the primary technical admin for multi-cloud Salesforce architecture across business units.
  • Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings.
  • Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules.
  • Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security.
  • Create and maintain data models, schema builder designs, and custom metadata types.
  • Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio.
  • Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup.
  • Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields.
  • Perform scheduled sandbox refreshes, metadata backups, and change set deployments.
  • Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench).
  • Support production deployments, UAT cycles, and documentation for audits and governance reviews.

Required Skills & Experience

  • 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud).
  • Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus.
  • Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types.
  • Strong understanding of data architecture, API integrations, and platform event handling.
  • Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI.
  • Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore.
  • Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred).
  • Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users).
  • Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience.

Nice to Have

  • Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic.
  • Understanding of Salesforce Shield, encryption, and audit trail configurations.
  • Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components.
  • Previous experience transitioning Salesforce orgs between license editions or environments


Why Join Rently?

  • Be part of a rapidly growing PropTech company transforming the rental industry.
  • Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale.
  • Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ.
  • Collaborate with a tech-first team that embraces automation, observability, and innovation.
  • Competitive compensation, flexible work environment, and strong ownership culture.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Insight Global

Posted 8 days ago

Job Viewed

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Job Description

Position: Sr. Salesforce Admin

Location: India, 100% Remote

Employment: 6 Month Contract

PR: 10 - 14 LPA


Required Skills & Experience:

  • At a minimum, Salesforce Admin & Advanced Admin Certifications
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
  • Sandbox environment management
  • Identify unused or underutilized platform features
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Familiarity with Sales Cloud, Service Cloud, Marketing Cloud, Pardot
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption
  • Working with integrated applications (e.g. DocuSign)
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Kochi, Kerala Rently

Posted 8 days ago

Job Viewed

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Job Description

Job Summary

Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence.

Key Responsibilities

  • Serve as the primary technical admin for multi-cloud Salesforce architecture across business units.
  • Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings.
  • Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules.
  • Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security.
  • Create and maintain data models, schema builder designs, and custom metadata types.
  • Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio.
  • Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup.
  • Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields.
  • Perform scheduled sandbox refreshes, metadata backups, and change set deployments.
  • Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench).
  • Support production deployments, UAT cycles, and documentation for audits and governance reviews.

Required Skills & Experience

  • 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud).
  • Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus.
  • Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types.
  • Strong understanding of data architecture, API integrations, and platform event handling.
  • Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI.
  • Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore.
  • Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred).
  • Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users).
  • Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience.

Nice to Have

  • Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic.
  • Understanding of Salesforce Shield, encryption, and audit trail configurations.
  • Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components.
  • Previous experience transitioning Salesforce orgs between license editions or environments.

Why Join Rently?

  • Be part of a rapidly growing PropTech company transforming the rental industry.
  • Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale.
  • Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ.
  • Collaborate with a tech-first team that embraces automation, observability, and innovation.
  • Competitive compensation, flexible work environment, and strong ownership culture.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Kolkata, West Bengal Rently

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary

Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence.

Key Responsibilities

  • Serve as the primary technical admin for multi-cloud Salesforce architecture across business units.
  • Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings.
  • Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules.
  • Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security.
  • Create and maintain data models, schema builder designs, and custom metadata types.
  • Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio.
  • Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup.
  • Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields.
  • Perform scheduled sandbox refreshes, metadata backups, and change set deployments.
  • Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench).
  • Support production deployments, UAT cycles, and documentation for audits and governance reviews.

Required Skills & Experience

  • 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud).
  • Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus.
  • Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types.
  • Strong understanding of data architecture, API integrations, and platform event handling.
  • Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI.
  • Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore.
  • Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred).
  • Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users).
  • Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience.

Nice to Have

  • Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic.
  • Understanding of Salesforce Shield, encryption, and audit trail configurations.
  • Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components.
  • Previous experience transitioning Salesforce orgs between license editions or environments.

Why Join Rently?

  • Be part of a rapidly growing PropTech company transforming the rental industry.
  • Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale.
  • Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ.
  • Collaborate with a tech-first team that embraces automation, observability, and innovation.
  • Competitive compensation, flexible work environment, and strong ownership culture.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Pune, Maharashtra Rently

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary

Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence.

Key Responsibilities

  • Serve as the primary technical admin for multi-cloud Salesforce architecture across business units.
  • Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings.
  • Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules.
  • Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security.
  • Create and maintain data models, schema builder designs, and custom metadata types.
  • Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio.
  • Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup.
  • Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields.
  • Perform scheduled sandbox refreshes, metadata backups, and change set deployments.
  • Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench).
  • Support production deployments, UAT cycles, and documentation for audits and governance reviews.

Required Skills & Experience

  • 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud).
  • Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus.
  • Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types.
  • Strong understanding of data architecture, API integrations, and platform event handling.
  • Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI.
  • Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore.
  • Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred).
  • Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users).
  • Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience.

Nice to Have

  • Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic.
  • Understanding of Salesforce Shield, encryption, and audit trail configurations.
  • Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components.
  • Previous experience transitioning Salesforce orgs between license editions or environments.

Why Join Rently?

  • Be part of a rapidly growing PropTech company transforming the rental industry.
  • Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale.
  • Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ.
  • Collaborate with a tech-first team that embraces automation, observability, and innovation.
  • Competitive compensation, flexible work environment, and strong ownership culture.
This advertiser has chosen not to accept applicants from your region.
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Salesforce Administrator

Bengaluru, Karnataka Rently

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary

Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence.

Key Responsibilities

  • Serve as the primary technical admin for multi-cloud Salesforce architecture across business units.
  • Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings.
  • Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules.
  • Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security.
  • Create and maintain data models, schema builder designs, and custom metadata types.
  • Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio.
  • Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup.
  • Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields.
  • Perform scheduled sandbox refreshes, metadata backups, and change set deployments.
  • Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench).
  • Support production deployments, UAT cycles, and documentation for audits and governance reviews.

Required Skills & Experience

  • 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud).
  • Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus.
  • Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types.
  • Strong understanding of data architecture, API integrations, and platform event handling.
  • Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI.
  • Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore.
  • Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred).
  • Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users).
  • Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience.

Nice to Have

  • Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic.
  • Understanding of Salesforce Shield, encryption, and audit trail configurations.
  • Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components.
  • Previous experience transitioning Salesforce orgs between license editions or environments.

Why Join Rently?

  • Be part of a rapidly growing PropTech company transforming the rental industry.
  • Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale.
  • Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ.
  • Collaborate with a tech-first team that embraces automation, observability, and innovation.
  • Competitive compensation, flexible work environment, and strong ownership culture.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Chennai, Tamil Nadu Rently

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary

Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence.

Key Responsibilities

  • Serve as the primary technical admin for multi-cloud Salesforce architecture across business units.
  • Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings.
  • Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules.
  • Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security.
  • Create and maintain data models, schema builder designs, and custom metadata types.
  • Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio.
  • Oversee CPQ, Spiff, and Revenue Cloud configurations – quoting, pricing, product catalog setup.
  • Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields.
  • Perform scheduled sandbox refreshes, metadata backups, and change set deployments.
  • Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench).
  • Support production deployments, UAT cycles, and documentation for audits and governance reviews.

Required Skills & Experience

  • 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud).
  • Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus.
  • Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types.
  • Strong understanding of data architecture, API integrations, and platform event handling.
  • Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI.
  • Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore.
  • Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred).
  • Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users).
  • Administer and maintain Rently’s custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience.

Nice to Have

  • Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic.
  • Understanding of Salesforce Shield, encryption, and audit trail configurations.
  • Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components.
  • Previous experience transitioning Salesforce orgs between license editions or environments.

Why Join Rently?

  • Be part of a rapidly growing PropTech company transforming the rental industry.
  • Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale.
  • Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ.
  • Collaborate with a tech-first team that embraces automation, observability, and innovation.
  • Competitive compensation, flexible work environment, and strong ownership culture.
This advertiser has chosen not to accept applicants from your region.

Salesforce Administrator

Mumbai, Maharashtra Beauty Concepts Pvt. Ltd.

Posted 14 days ago

Job Viewed

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Job Description

Job Type: Full Time, Permanent

Location: Borivali (West)

Designation: Salesforce Executive

Salary: As per industry Standards

Experience: 2 to 3 Years

Working Days: 5 days


About the company

BCPL – BEAUTY CONCEPTS, established in 1996 is a member of the Bahety Group of Companies, one of Kolkata’s most trusted business houses. With a brand portfolio exceeding 45 leading international brands in fragrances, beauty & cosmetics, BCPL is the preferred partner for international brands foraying the growing Indian Market. With over 30 years of customer understanding across the segments of Mass, Mass Premium, Fashion, Prestige & Luxury, BCPL provides its partners with a competitive edge in a challenging & emerging market like India.


Website -


Job Summary:

We are looking for a skilled and proactive Salesforce Executive with 3+ years of experience to lead the day-to-day management and optimization of our Salesforce platform in a fast-paced retail environment. This role is central to driving customer engagement, supporting sales and marketing campaigns, and enhancing operational efficiency through data-driven insights and system improvements. The ideal candidate brings both technical CRM expertise and a strong understanding of the retail landscape.


Key Responsibilities:

  • Manage and maintain Salesforce CRM data related to customers, product inventory, promotions, and campaign performance.
  • Collaborate with cross-functional teams (retail, ecommerce, marketing, customer service) to align CRM initiatives with business goals.
  • Build, customize, and maintain Salesforce reports and dashboards for actionable insights across sales and customer engagement.
  • Identify and implement workflow automations and process enhancements within the platform.
  • Support and train end users (store managers, customer care, marketing teams) to maximize adoption and efficiency.
  • Ensure high data integrity through regular audits, deduplication efforts, and structured data management practices.
  • Coordinate with external consultants or developers for advanced customizations or integrations, as needed.
  • Stay informed on Salesforce releases and retail CRM trends to proactively recommend improvements.


Requirements:

  • 3+ years of hands-on experience working with Salesforce Marketing Cloud in a retail or consumer-facing organization.
  • Salesforce Administrator certification strongly preferred.
  • Proficiency in managing CRM processes including lead management, campaign tracking, and reporting.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Solid communication skills and the ability to work with both technical and non-technical teams.
  • Experience supporting omni-channel retail operations is a plus.


Preferred Qualifications:

  • Experience with Salesforce Marketing Cloud Experience.
  • Familiarity with third-party integrations for ecommerce, loyalty, or marketing automation platforms (e.g., Mailchimp, Shopify, etc.).
  • Comfortable managing small-scale projects or platform enhancements independently.
This advertiser has chosen not to accept applicants from your region.
 

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