4,562 Technical Support jobs in India

As a Technical Support Specialist, you will provide remote and on-site support for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including but not limited to CCTV, alarm systems, access control, and intercoms. Your goal is to ensure client satisfaction through timely resolution of technical issues and clear, professional communication.

Key Responsibilities:

• Respond to support requests via phone, email, or ticketing system in a timely and professional manner.
• Troubleshoot and resolve hardware and software issues with surveillance cameras, DVR/NVR systems, alarm panels, access control systems, and related equipment.
• Assist field technicians during installation and service calls with technical guidance and remote support.
• Configure systems remotely, including IP camera networks, alarms, and access control platforms.
• Maintain accurate documentation of support cases, solutions, and system configurations.
• Escalate unresolved issues to appropriate internal teams or vendors when needed.
• Stay current with product updates, industry standards, and new technologies.
• Provide end-user training and support on system usage when necessary.
• Participate in on-call rotation for after-hours support.

Qualifications:

Required:

• 2+ years of experience in technical support, preferably in the electronic security or low-voltage industry.
• Solid understanding of CCTV, access control, alarm systems, and related hardware/software.
• Experience with brands like Hikvision, Dahua, Honeywell, Axis, Bosch, Genetec, or similar is a plus.
• Familiarity with networking fundamentals (IP addressing, routers, switches, port forwarding).
• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Customer-focused attitude with the ability to handle pressure and multi-task.
• Ability to read and understand wiring diagrams and technical manuals.

Preferred:

• Industry certifications (e.g., ESA, CompTIA Network+, Genetec/Lenel/Axis certification).
• Knowledge of cloud-based security platforms or VMS systems.

Working Conditions:

• Office and occasional field support environment.
• May involve extended hours or weekend work during emergencies or project deadlines.

Ability to lift up to 25 lbs. and handle technical equipment as needed.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per year

Benefits:

• Provident Fund

Work Location: In person

Job Description
We are seeking a Technical Support professional to join our team. The ideal candidate will be responsible for

providing excellent customer service and technical support to our clients.

Responsibilities

• Virtual and Pan-India on-site Support as per requirement.
• Act as the primary point of contact for clients and provide technical support via phone, email, and chat
• Resolve customer issues and inquiries in a timely and efficient manner
• Communicate with the development team to escalate any technical issues that require attention
• Provide training and guidance to clients on how to use our parking automation products and services
• Assist clients with system integrations and customizations as per their requirements
• Analyze client data to identify any areas of improvement and suggest solutions to optimize their experience
• Providing required reports to clients
• Collaborate with internal team for other functions

Requirements

• BSC in Computer Science or a related field
• Strong understanding of Fullstack technologies including Python, and frameworks such as Django
• Knowledge of deployment on cloud servers like AWS, Digital Ocean etc.
• Experience in a client-facing role, preferably in a technical support or customer service capacity
• Ability to communicate technical information to non-technical clients in a clear and concise manner
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Willingness to work in a rotational shift environment, including weekends and holidays if required

Process

• HR Interview
• Technical Interview
• Assignment Round
• Operations Round

Skills: technical support,linux,bsc graduate,communication,customer service,multitasking,analytic problem solving,phone support,django framework,chat support,aws,computer science,chat,python

Hi

Good day

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : Engineer L1

Experience : 0 – 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
• Maintaining a high level of accuracy with respect to all activities.
• Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

• Any Degree

Technical skills:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.
• Skill in reviewing, proofing and verifying data.
• Able to learn new concepts quickly.
• Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.
• Knowledge of basic computer operations.
• Strong organizational skills.
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.

DESIRED PROFILE:

• Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
• Skill in reviewing, proofing and verifying data
• Able to learn new concepts quickly
• Comfortable working with limited supervision in a fast-paced environment
• A creative problem-solver
• Knowledge of basic computer operations
• Strong organizational skills
• Highly motivated in the performance of sometimes repetitive duties with very low room for error.
• Prior experience with Microsoft Office a plus
• Prior experience with a plus

Diversity, Equality & Inclusion:

• Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
• Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp
• We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
• We never request for fees for any purpose during or after the hiring process

As a Technical Support professional, you will play a vital role in ensuring the security and efficiency of our clients' CCTV, biometric, and automation systems. This includes installing, maintaining, and repairing equipment, as well as providing technical support and troubleshooting to ensure optimal system performance.

Responsibilities

• Install and configure CCTV, biometric, and automation systems at client sites, ensuring proper setup.
• Conduct maintenance checks and repairs on CCTV equipment to maintain optimal functionality.
• Diagnose and resolve technical issues with systems.
• Provide clients with technical support and training on using CCTV, biometric, and automation equipment.
• Maintain detailed records of service calls, maintenance, and repairs.
• Collaborate with sales and technical teams to address and resolve issues.
• Keep up-to-date with advancements in CCTV, biometric, and automation technologies and best practices.

Qualifications

• High school diploma or equivalent.
• Proven experience as a Service Engineer for CCTV, biometric, and automation systems or in a similar role.
• Strong knowledge of system components and functionality in CCTV, biometric, and automation systems.
• Familiarity with network protocols and IP camera systems.
• Ability to interpret technical drawings and manuals.
• Excellent troubleshooting and problem-solving skills.

Strong communication and customer service abilities.

Job Type: Full-time

Pay: ₹12, ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Company Description

Targix Technologies is an Ad-tech company leading innovation with two brands under its umbrella. DoDooH is an advanced DOOH platform with over 1000 screens in clinics across major metros in India, providing advertisers with hyperlocal and broad reach through an AI-based CMS optimizing for reach and frequency. CMS, the second brand, is a SaaS platform offering innovative CMS solutions for digital screens of any size and location, delivering content in a non-repetitive and impactful manner with its AI-based platform.

Role Description

This is a full-time on-site role for a Technical Support Specialist based in Hyderabad. The Technical Support Specialist will handle day-to-day tasks such as providing technical support, troubleshooting issues, engaging in customer support, and ensuring customer satisfaction. This role requires addressing and resolving customer technical issues promptly and efficiently, along with analyzing and enhancing support processes.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Satisfaction skills
• Strong Analytical Skills
• Excellent communication skills, both written and verbal
• Ability to work independently and handle multiple tasks
• Fresher also can apply

International Voice Process (Inbound Tech & Customer Support)

Brookfield

puc and above

Fresher: 23,000

Experienced: Up to 30,800 (based on last drawn in-hand salary)

Earn exciting incentives based on performance

contact

HR Supriya

HIRING

Must - German language skills C1 or higher

TECHNICAL SUPPORT

IT-Support Mitarbeiter:in (m/w/d)

No. of Vacancies: 3 openings

Location & Working Model

Primary Location: Eggenfelden (on-site office)

Key Responsibilities

First-line support: prompt response to customer inquiries via phone & ticket system

Ensure high customer satisfaction and resolution rates

Document all interactions accurately in CRM

Support users with Telematik­infrastruktur components (TI-Konnektor, eGK readers, etc.)

Collaborate closely with Technical & Software Support teams for issue resolution

Contribute ideas to ongoing product and company development

Ideal Candidate Profile

Must-Haves:

German language skills C1 or higher

Technical training or degree in IT field

2–4 years professional IT experience

Nice-to-Haves:

Experience with Telematik­nfrastruktur, TI-Konnektor, insured card readers

Customer service background

Personality Traits:

Enthusiastic about customer service and phone interaction

Friendly, clear communicator

Diligent in written documentation

Proactive interest in shaping company growth

Experience & Education

Experience: Minimum 2–4 years in IT support or related field

Education: Completed technical apprenticeship or IT degree; university degree not required

Specific Tools/Technologies: Telematik­i ra struktur components, basic networking/hardware/firewall knowledge, CRM systems

Compensation

Base Salary Range: €30,000 – €50,000 gross per year

Variable/Bonus: Approx. 10 % of base salary

Perks

Brand-new, state-of-the-art office and infrastructure

Opportunity to grow with a fast-scaling digital health company

Direct impact within a small, stable team

Target Industries / Companies (Whitelist): IT system houses, especially those serving healthcare / Telematik­infra ruktur

PLEASE GO THROUGH THE ENTIRE ABOVE WRITTEN JD AND APPLY

Job Types: Full-time, Permanent

Pay: ₹300, ₹450,000.00 per month

Benefits:

• Health insurance

Language:

• German (Preferred)

Work Location: In person

Troubleshooting, approving, and executing warranty claims.Providing pre-sales information about products.Assisting with the activation of new sites as needed.Documenting all activity in a central CRM/Help Desk software platform. permanent night shift

Need min 1 yr exp in technical support (voice+chat)

Salary upto 4-5LPA

only Grads

5 days working

rotational shift & off

kiranpreet kaur



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