93,165 Jobs in Bengaluru

• Own the full UX/UI strategy for WhatJobs.com , delivering seamless and high-performing web experiences.
  
  
• Design responsive web pages , user flows , and conversion-optimised landing pages for global markets.
  
  
• Lead the design of high-impact marketing and outreach emails that reflect our brand and drive engagement.
  
  
• Develop and maintain a scalable design system to ensure consistency across all digital channels.
  
  
• Run A/B testing on pages and emails, using data to optimise design for performance.
  
  
• Collaborate closely with product, marketing, SEO, and engineering teams to align visual strategy with business goals.
  
  
• Work closely with front-end developers to ensure efficient implementation of designs, maintaining consistency, responsiveness, and pixel-perfect quality across devices.
  
  
• Use tools like Figma , Hotjar , and AI platforms (e.g. ChatGPT , Midjourney ) to increase design velocity.
  
  
• Analyse user behaviour and feedback to continually improve UX and UI quality.
  
  
• Lead design strategy for future WhatJobs mobile app interfaces , ensuring a cohesive cross-platform experience across web and mobile.
  
  
• Contribute to long-term UX planning, including future use cases such as voice search , conversational interfaces , and multimodal design .
  
  
• Hire, mentor, and lead a small internal design team.
  
  
• Regularly present design strategy, testing insights, and UX recommendations to international leadership teams and stakeholders.
  
  
• Present ideas clearly to senior stakeholders and act as the design voice within the leadership team.
  
  Requirements
• 8+ years in digital and web design, including 3–5 years in a leadership capacity.
  
  
• Deep experience with web UX/UI design , especially for high-traffic websites or platforms.
  
  
• Proven success in designing marketing and transactional emails — with strong understanding of layout, CTA design, and responsiveness.
  
  
• Experience designing for both web and mobile platforms , with a focus on intuitive, responsive, and performance-optimised UX.
  
  
• Strong command of Figma , Adobe CC, A/B testing tools, and analytics platforms.
  
  
• Demonstrated use of AI tools (e.g. ChatGPT, Midjourney, Firefly) in accelerating and scaling creative workflows.
  
  
• Comfortable interpreting metrics like conversion rate , bounce rate , click-through rate , and using them to guide design decisions.
  
  
• Awareness of evolving UX trends including voice interaction , and willingness to explore emerging technologies in the job search journey.
  
  
• Excellent communication and presentation skills — confident presenting strategy and creative direction to senior international stakeholders across time zones and business cultures.
  
  
• Experience creating and managing design systems , and working with SEO and dev teams to ensure web best practices.
  
  

This is a senior leadership role designed to help WhatJobs evolve into an AI-first, voice-enabled job search platform . Lead the planning, tracking, and execution of digital, AI, SEO, and platform-based projects

• Translate strategic goals into roadmaps, milestones, and cross-team deliverables
  
  
• Become the central point of delivery accountability across WhatJobs
  
  
• Lead delivery of voice-enabled job search features across desktop and mobile
  
  
• Integrate AI-driven user flows and conversational UX into platform experiences
  
  
• Manage JIRA pipelines and ensure sprint clarity, hygiene, and prioritisation
  
  
• Collaborate across departments: Sales, SEO, Marketing, Product, Dev, QA, and UX
  
  
• Support engineering teams (back-end and front-end) with clear scoping and unblocking
  
  
• Partner with UX and design teams for seamless workflow and QA-ready handoffs
  
  
• Oversee improvements to email communications and delivery infrastructure
  
  
• Produce structured delivery reports and competitor insights for senior leadership
  
  
• Present roadmaps, updates, blockers, and insights to the COO, CEO, and international teams
  
  
• Recruit and mentor junior project support once established in the role
  
  

• 8+ years in project/program leadership roles within digital, SaaS, or AI-powered organisations
  
  
• Bachelor’s degree or higher in Engineering, Computer Science, or related technical discipline
  
  
• Certified in project management methodologies (PMP, Prince2, Agile/Scrum Master, SAFe)
  
  
• Proven experience managing large-scale initiatives across technical and commercial teams
  
  
• Confident working with back-end and front-end developers, QA, SEO, and UX simultaneously
  
  
• Strong technical instincts — able to simplify complexity and lead execution with clarity
  
  
• Hands-on use of JIRA, ClickUp, Notion, Confluence, and tools like Looker, Airtable, or Tableau
  
  
• Calm under pressure, clear communicator, and confident presenter
  
  
• Known for being the person who gets things done , and earns trust across departments
  
  
• Able to build high-functioning support teams from the ground up

We’re hiring an experienced Email Delivery Manager to take ownership of our global cold outreach and campaign infrastructure. You’ll combine technical expertise with a strategic mindset to manage cold email systems, list segmentation, CRM workflows, and deliverability performance at scale. You must be highly proficient in building systems, not just executing tasks, and driven by measurable revenue outcomes, not vanity metrics.

• Own and configure all email infrastructure settings including SPF , DKIM , DMARC , reverse DNS, dedicated IPs, and SMTP relays.
  
• Maintain sender reputation across multiple domains and IPs, monitoring via Google Postmaster Tools, Postmark, and MXToolbox.
  
• Set up and manage warming tools and inbox placement testing.
  

• Run multi-sequence campaigns using cold outreach tools such as ReachInbox , Instantly , Smartlead , or similar.
  
• Execute and optimise high-volume outbound campaigns (1M+ emails/month) across multi-country , multi-language segments.
  
• Ensure compliance with cold email laws (e.g. GDPR for B2B outreach, CAN-SPAM) and inbox placement best practices.
  

• Set up lead lifecycle workflows inside HubSpot or similar CRMs, linking inbound and outbound campaigns.
  
• Integrate platforms using native tools or APIs/Zapier to ensure seamless data flows between marketing, sales, and reporting systems.
  

• Develop audience segmentation models based on engagement, behaviour, and job function.
  
• Maintain strict list hygiene protocols: bounce/suppression management, engagement filters, opt-in tracking, and sunset policies.
  
• Implement suppression strategies for avoiding spam traps and re-engagement automation for cold segments.
  

• Track performance metrics (open, click, reply, conversion, unsubscribe, bounce) — with a focus on revenue attribution , not just engagement.
  
• Align outreach strategies with pipeline KPIs: job post submissions, client demos, or revenue-generating actions.
  
• Deliver weekly reports and suggest tactical experiments to improve ROI.
  

• Build cold outreach systems from scratch — you know how to structure a full-stack delivery ecosystem, not just send emails.
  
• Stay on top of trends and tools in the deliverability and outbound ecosystem, and run structured A/B tests to improve performance.

• 4+ years hands-on experience managing email infrastructure and deliverability in a high-volume environment (preferably B2B).
• Demonstrated experience with cold outreach tools (e.g., Instantly, Smartlead, Mailshake, Lemlist).
• Deep understanding of DNS records (SPF, DKIM, DMARC), SMTPs , inbox placement, and IP warming.
• Proven ability to run multi-country campaigns and manage language/localisation challenges .
• Solid background in CRM and marketing automation , especially HubSpot.
• Fluency in list strategy , suppression list use, and hygiene automation.
• Strong analytical mindset: focused on performance tied to sales outcomes , not just opens/clicks.
• Comfortable building scalable systems, not just executing someone else’s.

• Experience integrating email workflows with tools like Salesforce, Zoho, or Close.com.
• Familiarity with B2B SaaS, lead gen, or recruitment tech markets.
• Experience managing multi-brand/domain campaigns concurrently.
• Working knowledge of basic HTML/CSS for troubleshooting email templates.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Expedia Group brands power global travel for everyone, everywhere. We design innovative tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Finance plays a key role in the success of Expedia Group across both Corporate and Business functions. Our Finance teams support Corporate FP&A, Consumer Brands Finance Support, including partnership with Expedia, Hotels.com, and Vrbo business leaders, as well as B2B Finance Support for teams such as Marketing, Product & Technology, and Supply.

We are looking for a Senior Finance Manager (FP&A) to join the Expedia Group Finance Team. In this role you will provide financial management support and partner with leaders throughout EG. You will be a catalyst in influencing the strategic decisions across the business. We will nurture your collaborative approach and will welcome your way of thinking. We value working with globally diverse teams to break down obstacles, be innovative and ensure the financial success of the business and happiness of our travelers!

The Senior Finance Manager will support business leaders, finance partners, and executive stakeholders. In this role, you will:

• Own story-telling for business performance reviews and forecasting

• Implement efficiencies and effectiveness in processes such as financial reporting, modelling, and forecasting

• Influence partners and leaders to make financially sound decisions

• Lead ad-hoc analyses and projects in collaboration with business and finance teams

• 8+ years finance experience with growing responsibilities; management experience is a plus

• Career examples of contributing to impactful projects and/or company initiatives

• Exhibits intellectual curiosity, ownership, and a focus on continuous improvement

• Strong interpersonal skills with experience working closely with senior management

• Advanced analytics, modeling, forecasting, and presentation skills

• Able to lead and influence decisions across various internal functions

• Comfortable working with ambiguity in a dynamic, fast-paced environment

• Experience with finance systems like Hyperion or SAP BPC is a plus

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Finance Manager, Corporate FP&A

Introduction to team

Expedia Group brands power global travel for everyone, everywhere. We design innovative tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Finance plays a key role in the success of Expedia Group across both Corporate and Business functions. Our Finance teams support Corporate FP&A, Consumer Brands Finance Support, including partnership with Expedia, Hotels.com, and Vrbo business leaders, as well as B2B Finance Support for teams such as Marketing, Product & Technology, and Supply.

Expedia Group's Corporate Finance team is looking for a Senior Finance Manager who will be responsible for the forecasting, reporting, and analysis of the company's free cash flow. You will dive deep to gain a comprehensive understanding of the drivers of our free cash flow and deliver insightful analyses and narratives to senior leadership.

Reporting to the Finance Director for below the Line, you will serve as a key finance partner to Treasury and work closely with Business Finance teams, Accounting, Finance Technology, and Tax.

Success will come from curiosity, a passion for diving into complex problems and improving processes, effective story-telling, and an ability to cultivate relationships across the organization.

In this role, you will:

• Own working capital, balance sheet, and free cash flow forecasting, reporting, and analyses

• Provide insightful narratives related to working capital and free cash flow

• Contribute to executive-level presentations and provide support to Investor Relations

• Perform ad hoc financial analysis and data support for key partners and finance leadership

• Enhance existing forecasting models and increase rigor in processes

• Gather, define, and drive requirements for and prioritize projects to improve reporting functionality, forecasting accuracy, and automation

Experience and Qualifications:

• BA/BS degree or higher required

• 8+ years of FP&A or similar experience with increasing responsibility. Investment banking experience is desired

• Strong understanding of the interplay of the three financial statements

• Advanced analytical and modeling skills (including three-statement modeling experience)

• Proven capability to succinctly and visually synthesize findings; excellent written and oral communication skills

• Exhibit intellectual curiosity, ownership, and a focus on continuous improvement

• Exhibit great attention to detail

• Ability to multi-task and work independently with limited guidance within a dynamic and fast-paced environment

• Enjoy mentoring others and contributing to the success of the greater team

• Familiarity with Hyperion Planning/Essbase is desired

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Lead Member of Technical Staff to join our Security team as a team leader under the Information Security group. You will be partnering with stakeholders across the business to develop and automate security tooling such as static and dynamic code analysis, security testing frameworks, and processes involved in athenahealth's CI/CD pipeline to ensure the development process is as secure as we can make it. As a team lead, you will be responsible for ensuring the scrum team is effectively delivering on their work while providing coaching and mentoring to the other members of the team.

What we need for this role:

You are a developer and are also comfortable in the system administration domain with experience in leading efforts related to software integration, script development, automation and orchestration of security related tooling. You have strong coding and scripting skills, experience with API integration, and can debug complex problems. You are an excellent communicator who can work with stakeholders to understand business workflows and develop tooling that enables successful and efficient workflows. You are a tenacious, but nimble learner, who demonstrates design & engineering excellence.

Responsibilities may include, but are not limited to:

70% (Primary Function) Technical Execution

· Produce accurate, unambiguous technical design specifications and accurate tasks description

· Deliver customer value in the form of high-quality software components and services in adherence with policies on security, performance, longevity and Integration testing

· Champion security tools configuration in the area of static code analysis, dynamic code analysis, scanning of sensitive information; ensure teams know about tooling and use it during their daily coding activities

· Experience with application security and development tools like JIRA, Confluence, Bitbucket, GitLab, scanning tools, linting

· Experience with CI/CD processes (familiarity with some of following tools a plus: Jenkins, JFrog, Harness, Docker)

· Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation

· Understand and follow coding conventions, architectures, and best practices

· Write, debug, and deploy code to production; deliver timely fixes

· Own the various platforms the team manages, including daily support and maintenance (patching)

· Adhere to DoD (story Definition of Done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices

· Perform peer code reviews in order to ensure quality standards

· Ability to debug complex problems, work through logs, and engage vendors where appropriate

· Willingness and ability to develop strong documentation for stakeholders and team members, including thoroughly commented code/scripts

· Automate integrations and notifications with systems such as internal bug tracking systems to ensure results are documented and shared with necessary stakeholders

· Ensure tooling is designed for high availability and redundancy. Act as an escalation point and participate in on-call rotations where required.

15% Contributions to the Team

· Master the domain knowledge for area of assignment

· Take ownership of what the team builds; consider customer adoption as success criteria

· Contribute to agile ceremonies to improve team performance

· Volunteer for work in the backlog and commit to quality delivery; coordinate efforts across the team to ensure completion and effectiveness

· Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives

· Drive self-organization; help determine how the team functions in collaboration with your peers

10% Mentorship of Others

· Advise and train members of the team to maximize overall productivity and effectiveness of the team

5% Cross functional Coordination and Communication

· Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals

· Builds strong relationships with cross-functional team members

· Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences

· Develop documentation that stakeholders across the business can use to ensure tooling developed by the team is effectively understood and utilized

Education, Experience, & Skills Required:

· 8-12 years of experience in an engineering role

· Experience in an Agile environment preferred

· Bachelor’s Degree or equivalent

· Strong software engineering skills and computer science experience · Knowledge of at least one modern programming languages such as: Perl, Java, Python, Groovy and javascript/jQuery

· Information Security background, including areas such as vulnerability testing, penetration testing, secure development lifecycle, threat modeling, and risk management

· Experience in software development and computer science experience

· Practical experience with Docker and Terraform

· Familiarity with Unix/Linux, Windows, SQL, shell scripting, and various other technologies

· Exposure to cloud-based architectures including Amazon AWS and Microsoft Azure

Behaviors & Abilities Required:

· Ability to learn and adapt in a fast-paced environment, while producing quality scripts, code, and tool suites

· Ability to write code that is technically sound, performant, scalable, and readable

· Finds creative way to execute even when there is no historical context or known path forward

· Ability to work collaboratively on a cross-functional team with a wide range of experience levels

· Ability to analyze and assess potential software designs with an eye towards finding the best solution for the business

· Ability to identify alternative methods of solving problems and build efficiencies while doing so

· Proven track record of following through on commitments and owning the outcome

· Ability to assess situations or problems from multiple angles to understand the complete picture

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” in 2021 for $17bn! and we have many new strategic product initiatives.

We are headquartered in Boston, and our other offices are in Atlanta, Austin, Belfast, and Burlington. In India, we have offices in Bangalore, Pune, and Chennai.

Position Summary: We are looking for a Site Reliability Engineer to join our Cloud Infrastructure Engineering division in Bangalore .  Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.   We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.

The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions for which one best suit the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.

Job Responsibilities

• Leverage the principles of resilience engineering to ensure the stability, security, and scalability of our systems and services
• Ensure product success through the strategic use of technologies such as Linux, Puppet, Consul, apache, load balancing, and Storage etc.
• Develop software-based, automated solutions to core business problems
• Design and implement software services that support Infrastructure-as-Code principles

Typical Qualifications

• 3 to 5 years of experience building, scaling, and supporting highly available systems and services
• Strong expertise in Hybrid Environment (Physical/Virtual and Cloud)
• Expertise in the build, maintenance, and support of Linux systems and infrastructure
• Strong Expertise in configuration management tools like Puppet. Experience with Infrastructure-as-Code, Linux, and API integration. Familiarity with Terraform desired.
• Proficiency in at least one scripting or programming language (Ansible, Python, Go, Ruby, etc.).
• Experience implementing solutions using SRE, DevOps principles,
• Familiarity with telemetry, latest monitoring, visualization tools,
• Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues
• Computer Science degree or equivalent experience

Behaviors & Abilities Required:

• Ability to learn and adapt in a fast-paced environment
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels
• Ability to prioritize both individual time and the time of the team

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Principal Member of Technical Staff (Principal Software Engineer) to join our Consumer Messaging team within our Patient Experience division. As a PMTS, you will be responsible for a mix of design and implementation of some of our most complex and interesting technical challenges while providing hands-on technical leadership across the multiple teams.

On the technical side, you have a proven track record of building deep expertise in one or more areas while building broad product and technology knowledge beyond your team. You have expertise in cloud architecture, microservices, AWS solutions, corresponding programming language(s), and are happy to dive into legacy Perl codebases when needed. You have experience leading the building of brand-new products as well as leading rearchitectures in inherited legacy code and are comfortable leading teams through the different operational strategies accordingly.

On the leadership side, you bring expertise in industry best practices. You will advise on all aspects of design, implementation, quality, and team practices. You possess the burning desire to build effective teams and provide hands-on technical mentorship to grow skills of more junior emerging technical leaders. Not satisfied with the status quo, you proactively lead and partner to continuously improve. To improve quality, you help lead retrospectives and seek other ways to improve the team’s ability to deliver high quality software. You are also a good communicator and relationship builder, both internally and in working with external partners and vendors.

The Team

The patient experience is focused on our patients; striving to ensure patients with providers in the athena ecosystem will be empowered to seamlessly manage their health and wellness throughout life as active partners with their healthcare team. The Patient Experience (PEX) division is dedicated to transforming how patients interact with healthcare. Our goal is to build innovative software solutions that give patients unprecedented control over their health journey while streamlining workflows for healthcare staff.

What We Do

• Patient Empowerment: We create award-winning tools like our mobile app and Patient Portal, enabling patients to schedule appointments, message their providers, pay bills, and easily access their medical records.

• Efficiency Boost: Our software automates outreach, reminders, and check-in processes, freeing up valuable staff time and reducing administrative burdens. • Beyond the Visit: We foster continuous engagement through telehealth options, automated wellness outreach, and direct patient-staff messaging capabilities.

Why Join the PEX Team?

Be part of a mission-driven team that's shaping the future of healthcare. With PEX, you'll:

• Make a Difference: Develop solutions that tangibly improve patient lives and the healthcare experience.

• Embrace Innovation: Work with cutting-edge technologies like telehealth, messaging and patient engagement platforms.

• Drive Efficiency: Create tools that streamline workflows and reduce frustrations for healthcare providers.

PEX Consumer Messaging: Powering Patient Engagement for Better Results

The Consumer Messaging in the Patient Experience division builds and supports athenaheath’s patient messaging infrastructure that delivers millions of important messages every day to patients. Our technology is implemented with a mix of technologies with most development occurring in our modern Java and AWS microservice-based architecture. The Consumer Messaging subdivision of PEX specializes in personalized, multi-channel communication that strengthens the relationship between patients and their healthcare providers.

What We Build

• Multi-Channel Communication: We create systems that reach patients where they are – text, email, and phone calls – ensuring important messages are seen and acted upon.

• Automated & Tailored Messaging: From appointment reminders to population health notices, our software automates crucial outreach while enabling tailored, patient-specific messaging.

• Actionable Results: Our solutions are designed to drive patient action, leading to faster payments, timely preventative care, and better health management.

Why Join the PEX Consumer Messaging Team?

• Impactful Work: Directly contribute to improved patient engagement, health outcomes, and smoother practice operations.

• Innovative Technology: Shape the forefront of patient communication with cutting-edge messaging solutions. Our messaging solutions are built on the most modern tech-stack.

• Real-World Results: Be part of a team with proven success, delivering millions of messages monthly with unparalleled engagement rates.

Responsibilities

• Collaborate with product managers, business stakeholders, and cross-functional teams to understand requirements and business objectives, then translate into detailed technical specifications and robust architectural designs to be worked on by you or the team.

• Serve as the subject matter expert on our message delivery service (MDS) and broadly in how we integrate with vendors to deliver messages to patients. Handle complex escalations, drive improvements, and interact with external telephony and email service providers to facilitate seamless integrations and troubleshoot issues while providing leadership with clear updates.

• Lead the hands-on design and implementation of other core components, features, and services for consumer messaging system ensuring scalability, performance, and reliability.

• Gain familiarity with our legacy athenaNet system to develop new solutions and resolve customer-reported issues.

• Champion engineering excellence by defining and enforcing best practices within the team.

• Mentor emerging junior technical leaders, fostering their professional development and technical growth.

• Actively contribute to organizational leadership by identifying critical technology, process, or staffing needs.

Required Qualifications:

• 12+ years of experience in software development or 8+ years of software development experience with master’s degree

• Experience in a technical leadership role across multiple teams

• Proven experience in designing and developing scalable microservices-based architectures.

• In-depth knowledge of cloud architecture, web programming language(s), AWS, and relational databases (Oracle, PostgreSQL, MySQL).

• Experience working in Agile environments with demonstrable understanding of SDLC, deployment, and support processes

• Leadership ability and a passion for guiding and mentoring other engineers to improve their technical and software engineering skills

• Comfort with navigating complex decision-making processes within a large organization

• Excellent analytical and problem-solving skills

• Effective written and verbal communication skills – can summarize and communicate technical details clearly and to the right level of detail for the audience and situation

• Ability to regularly work with teams in USA time zones and willingness to jump into occasional technical support issues in off-hours to ensure live-site first

Preferred Qualifications:

• Bachelor's degree in computer science or a related STEM field

• Familiarity with Perl, Python, JavaScript, and/or Node.js.

• Strong command of Java and the Spring framework

• Knowledge of Unix/Linux systems

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers  

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” in 2021 for $17bn! and we have many new strategic product initiatives.

We are headquartered in Boston , and our other offices are located in Atlanta, Austin, Belfast, and Burlington. In India , we have offices in Bangalore, Pune, and Chennai.
 

Job Summary:  We are looking for a Product Analytics Senior Associate to join our team to drive improvement and value in the athenahealth product team in Bangalore . Your job will be to partner with Product Management, Development, and Strategy supporting planning and decision making by providing relevant and timely athenaOne-based data, analytics, and insights. Some of the things you will do include: exploring opportunities for product improvement; scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs.
 

You are passionate about problem-solving and know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analysis with large, complex datasets and using query languages, ETL tools, data modeling, and data visualization. You have strong attention to detail and are at your best when tackling new problems and supporting innovation.

The Team: We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We don't just pull data and create analyses, we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other, and that learning is always part of the job.

Job Responsibilities

• Work with Product Managers to determine the measures of success and guide good usage of outcome driven metrics
• Pull user, transaction, and other data from complex systems in order to format into reports and analyses for the Product Managers
• Synthesize results to determine success or failure of experiments and make recommendations on go forward plan
• Create and maintain easy to use visuals (e.g. dashboard, report card, etc) to keep Product teams informed of product/feature performance
• Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered
• Develop and manage strong, collaborative relationships with associated product team

Typical Qualifications

• Ability to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problems
• Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data
• Ability to effectively communicate technical ideas to various audiences
• Ability to collaborate across a range of audiences, both internal and external audiences, and across a range of cohorts
• Ability to provide sound rationale for recommendations to gain others’ support and commitment
• Excellent verbal and written communication skills

Education and experience

• Bachelor’s Degree required; Degree (Bachelor’s or Masters) in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred
• 5+ years overall professional experience, preferably including 2-3 years of data analytics or data science
• Strong understanding of database technologies and ability to write code to gather data. SQL experience mandatory
• Demonstrated experience with an array of analytical tools and methods including data visualizations (Tableau, Power BI, etc), and programming languages (Python, R, etc)

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces   — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers