Customer Service Representative

Bangalore, Karnataka Sensata Technologies, Inc.

Posted 4 days ago

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Job Description

The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer's main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements.
**General Responsibilities**
+ Serves as customers main point of contact related to delivery and order status for assigned customer portfolio
+ Provide guidance to customers about quantities on stock, required time to produce and deliver. Review customer requests related to production leadtime, assess transportation mode and service to be used based on customer coverage
+ Reviews daily customer demand and validates deviations, also subject to specific customer needs
+ Ensures proactive internal notification of customer delivery risk following Customer Impact Alert processas well as sending a proactive external notification to customers on supply risk minimum 1 week prior to the customer order schedule date
+ Review regularly and assist in the timely resolution of customer concerns/ claims/ cares on the portals related to the delivery process
+ Executes manual order entry process withing required timeline and accuracy
+ Communicates with customers in the event of inventory opportunities of supplying orders at an earlier time
+ Participates in timely reviews and investigations of root cause for customer short-payments
+ Coordinate with planning and /or logistics teams to ensure execution of shipments, per customer needs / requests and follow up with customer needed information
+ Coordinate with customers to determine shipping method
**Experience / Qualifications**
+ A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
+ Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
+ Strong communication skills; oral, written and presentation
+ Strong organization, planning and time management skills to achieve results
+ Strong personal and professional ethical values and integrity
+ Holds self-accountable to achieving goals and standards
+ Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
+ Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
**#LI-NS1**
# Smarter _Together_
+ Collaborating at Sensata means working with some of the world's most talented people in an **enriching environment** that is constantly pushing towards the next best thing
+ Employees work across functions, countries and cultures gaining **new perspectives** through mutual respect and open communication
+ As OneSensata, we are working together to make things work together
Click here to view Sensata Recruitment Privacy Statement ( here to view our Sensata Recruitment Privacy Statement for China ( If you are a current Sensata employee (or one of our Affiliates), please** **back out of this application** **and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.**
Return to Sensata.com
**Read our Fraud Advisory ( // Sensing is what we do.
In fact, our name Sensata comes from the Latin word sensate for 'those gifted with sense'. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.
Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 19,000 employees and global operations in 15 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.
Learn more at **sensata.com** and follow Sensata on LinkedIn ( , Facebook ( , **Instagram ( and X ( .
# Note to applicants for positions in the United States:
+ Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other basis protected by federal, state or local law.
+ View The EEO is the Law poster ( and its supplement ( .
+ Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters ( you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied, please make a request to the recruiter or contact
# Diversity Statement
We are dedicated to ensuring our employees feel a sense of belonging ( and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.
Note to applicants for positions in the United States:
Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
View The EEO is the Law poster and its supplement Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters
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Customer Service Representative

Bangalore, Karnataka Veralto

Posted 10 days ago

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Job Description

Imagine yourself.
+ Doing meaningful work that makes an everyday impact?on the world around you.
+ Growing your expertise?and expanding your skillset with every project.
+ Contributing to a brighter, more sustainable future
At **Hach** ( ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto ( network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: Description:
+ Main task is to do the Order booking in Oracle.
+ Knowledge of commercial terms of a purchase order.
+ Working on Discount Approval process and taking approval as per DOA.
+ Working with finance for finance validations & Supply chain for allocating ship sets.
+ Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of Supply chain team.
+ Sending PI to customers and follow-up for Payments and get it applied with the help of finance.
+ Work on Return/RMA's & customer complaint and follow-up with respective stakeholders for resolving customer issues.
+ Generation of pre orders & FOC orders (Rejected order/ to fulfilled orders)
+ Reply to queries from customers on Orders related tasks such as: Delivery period, ETA of orders.
Description: Contingent workers classified as Indirect Labor. "Indirect Labor refers to any labor that supports the production process, but which is not directly involved in the active conversion of materials into finished products. This includes both indirect labor positions such as Production Supervisors or administrative labor positions in areas such as accounting or marketing.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Bangalore, Karnataka Concentrix

Posted 10 days ago

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Job Description

Job Title:
Customer Service Representative
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
In case you are selected for a Content Moderator role, please note that:
1. The nature of the job will include accessing explicit content that includes text, picture, video etc.
2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service
**Candidate Profile**
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- 0 to 3 years of relevant experience
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**- Ability to effectively communicate, both written and verbally**
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem-solving skills
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
NOTICE: Recruitment Fraud Alert
**Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.**
**Learn more:** ** Bangalore - Manyata Blk D4, 6th Flr
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Bengaluru, Karnataka Gain.pro

Posted 6 days ago

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Job Description

Who are we?

Gain.pro is on a mission to serve everyone who wants to find, understand and track the companies that matter to them. Our platform empowers investors, advisors, and C-suite executives with the deepest private market insights, combining human curation with GenAI for faster, data-driven decisions.

We serve 100% of MBB/Big-Four advisories, clients representing over $1 trillion of private capital and more than 70% of the top-20 global M&A houses – including blue chip firms such as Blackstone, Goldman Sachs and McKinsey. With an NPS of >80, we lead the market on customer satisfaction and strive for excellence in everything we do.

Operating globally with offices in Amsterdam, London, Frankfurt, Warsaw, Bangalore and New York, Gain.pro is one of Europe’s fastest growing businesses, recognized in the Deloitte Technology Fast 500 EMEA 2023 and the 8th edition of FT1000: Europe’s Fastest Growing Companies.


What will be your responsibilities?

  • You will be the backbone of our customer service, supporting our Customer Success team across regions. As Customer Service Representative you will work independently, act as the key contact for customer support and support our strategic market initiatives. This entails:
  • Customer Support – You maintain a positive, empathetic and professional attitude toward customers at all times, resolving customer queries in a customer-centric way
  • Being the voice of the customer - You gather and structure feedback from customers that is used by the entire organization to improve our product and develop new features
  • Research support and preparation - You support our research function in vetting and prep work for investor portfolios coverage based on customer requests.
  • Gathering customer information – As a core member of our client-facing team you will engage with our clients proactively to support strategic initiatives
  • Driving cross team collaboration – As a focal point for the quality of our end users’ experience you will regularly liaise with all different departments and verticals
  • Using digital tools in your daily work – You efficiently leverage tools like our CRM system and CS tools to ensure a smooth user experience and proactively act upon relevant CS KPIs
  • Optimizing our ways of working – You can actively shape our processes and structures as we grow and drive the future of Customer Success at Gain.pro


Who are you?

We are looking for someone who is passionate about supporting and exciting our customer group of PEs, M&A Advisors and Consultancies. You like to roll up your sleeves and are excited about the tech-enabled future of deal making. Moreover, we are looking for the following:

  • Relevant experience – You have excelled in a client-facing or research-focused role, ideally in the PE/M&A industry, for at least 4 years.
  • Education – You hold a university degree from a leading university.
  • Customer-centric – You have a value-driven customer-first mindset and are keen to deliver top customer experience.
  • Structured – You are well organized and can manage diverse priorities
  • Communication – You are able to manage customer satisfaction through active listening and problem-solving. You have excellent communication skills, both verbal and written.
  • Languages – You are fluent in English.
  • Shift timings- 06:00 AM IST to 03:00 PM IST. Candidates should be flexible to work in rotational shifts as we transition to 24/7 coverage.

Bonus points for:

  • Experience with customer-centric approaches
  • Experience within the PE/M&A industry
  • Experience with company research


What we offer:

  • Flexibility and freedom
  • Excellent compensation plus night shift / weekend shift allowance as per policy
  • A supportive and collaborative team culture
  • Well-funded company that is healthy and fast-growing
  • Company-wide outings and events
  • We are the European leader with global aspirations, working towards unicorn status; this is the right time to come onboard and take that ride with us



Gain.pro B.V. with its registered seat in Apollolaan 151, 1077 AR Amsterdam, The Netherlands, or another Gain.pro entity which runs the recruitment process, further called „Gain.pro", is the controller of personal data you submit as part of the job application. Your personal data will be processed for the purpose of conducting a recruitment process for the job position you apply for. If you provide Gain.pro with explicit consent, your personal data will be also processed for the purpose of conducting future recruitment processes. Please read the Gain.pro Privacy Policy to acquaint yourself with how Gain.pro processes your personal data: .

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Bengaluru, Karnataka Size Up Software Services

Posted 6 days ago

Job Viewed

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Job Description

We at Size Up Software Services are expanding our BPO operations and looking for 12 enthusiastic Customer Service Representatives to join our team in Bellandur, Bengaluru.


Role: Customer Support – Voice Process (US Shift)

Location: Bellandur, Bengaluru

Industry : BPO / Call Center

Process : 24/7 US-based Voice Support

Batch Start Date : September 1, 2025

Working days : - 5 days working, 2 week offs.


What we’re looking for

  • Freshers or experienced professionals (0–2 years)
  • Excellent communication skills in English
  • Willingness to work in rotational night shifts
  • Ability to handle calls with empathy, clarity, and professionalism


What we offer

  • Salary up to ₹4.2 LPA plus performance-based incentives
  • Comprehensive training and mentoring
  • Clear career growth path within the BPO industry
  • Medical insurance and other employee benefits
  • A professional and supportive team environment


Important note: We currently do not provide cab or transport facilities. Candidates must arrange their own commute to and from the office.


This is a great opportunity for anyone looking to start or grow their career in the international BPO space.

Interested candidates can send their resume to


This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Bengaluru, Karnataka Gain.pro

Posted today

Job Viewed

Tap Again To Close

Job Description

Who are we?
Gain.pro is on a mission to serve everyone who wants to find, understand and track the companies that matter to them. Our platform empowers investors, advisors, and C-suite executives with the deepest private market insights, combining human curation with GenAI for faster, data-driven decisions.
We serve 100% of MBB/Big-Four advisories, clients representing over $1 trillion of private capital and more than 70% of the top-20 global M&A houses – including blue chip firms such as Blackstone, Goldman Sachs and McKinsey. With an NPS of >80, we lead the market on customer satisfaction and strive for excellence in everything we do.
Operating globally with offices in Amsterdam, London, Frankfurt, Warsaw, Bangalore and New York, Gain.pro is one of Europe’s fastest growing businesses, recognized in the Deloitte Technology Fast 500 EMEA 2023 and the 8th edition of FT1000: Europe’s Fastest Growing Companies.

What will be your responsibilities?
You will be the backbone of our customer service, supporting our Customer Success team across regions. As Customer Service Representative you will work independently, act as the key contact for customer support and support our strategic market initiatives. This entails:
Customer Support – You maintain a positive, empathetic and professional attitude toward customers at all times, resolving customer queries in a customer-centric way
Being the voice of the customer - You gather and structure feedback from customers that is used by the entire organization to improve our product and develop new features
Research support and preparation - You support our research function in vetting and prep work for investor portfolios coverage based on customer requests.
Gathering customer information – As a core member of our client-facing team you will engage with our clients proactively to support strategic initiatives
Driving cross team collaboration – As a focal point for the quality of our end users’ experience you will regularly liaise with all different departments and verticals
Using digital tools in your daily work – You efficiently leverage tools like our CRM system and CS tools to ensure a smooth user experience and proactively act upon relevant CS KPIs
Optimizing our ways of working – You can actively shape our processes and structures as we grow and drive the future of Customer Success at Gain.pro

Who are you?
We are looking for someone who is passionate about supporting and exciting our customer group of PEs, M&A Advisors and Consultancies. You like to roll up your sleeves and are excited about the tech-enabled future of deal making. Moreover, we are looking for the following:
Relevant experience – You have excelled in a client-facing or research-focused role, ideally in the PE/M&A industry, for at least 4 years.
Education – You hold a university degree from a leading university.
Customer-centric – You have a value-driven customer-first mindset and are keen to deliver top customer experience.
Structured – You are well organized and can manage diverse priorities
Communication – You are able to manage customer satisfaction through active listening and problem-solving. You have excellent communication skills, both verbal and written.
Languages – You are fluent in English.
Shift timings- 06:00 AM IST to 03:00 PM IST. Candidates should be flexible to work in rotational shifts as we transition to 24/7 coverage.
Bonus points for:
Experience with customer-centric approaches
Experience within the PE/M&A industry
Experience with company research

What we offer:
Flexibility and freedom
Excellent compensation plus night shift / weekend shift allowance as per policy
A supportive and collaborative team culture
Well-funded company that is healthy and fast-growing
Company-wide outings and events
We are the European leader with global aspirations, working towards unicorn status; this is the right time to come onboard and take that ride with us

Gain.pro B.V. with its registered seat in Apollolaan 151, 1077 AR Amsterdam, The Netherlands, or another Gain.pro entity which runs the recruitment process, further called „Gain.pro", is the controller of personal data you submit as part of the job application. Your personal data will be processed for the purpose of conducting a recruitment process for the job position you apply for. If you provide Gain.pro with explicit consent, your personal data will be also processed for the purpose of conducting future recruitment processes. Please read the Gain.pro Privacy Policy to acquaint yourself with how Gain.pro processes your personal data: .
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Bengaluru, Karnataka Size Up Software Services

Posted today

Job Viewed

Tap Again To Close

Job Description

We at Size Up Software Services are expanding our BPO operations and looking for 12 enthusiastic Customer Service Representatives to join our team in Bellandur, Bengaluru.

Role: Customer Support – Voice Process (US Shift)

Location: Bellandur, Bengaluru

Industry: BPO / Call Center

Process: 24/7 US-based Voice Support

Batch Start Date: September 1, 2025

Working days : - 5 days working, 2 week offs.

What we’re looking for

- Freshers or experienced professionals (0–2 years)
- Excellent communication skills in English
- Willingness to work in rotational night shifts
- Ability to handle calls with empathy, clarity, and professionalism

What we offer

- Salary up to ₹4.2 LPA plus performance-based incentives
- Comprehensive training and mentoring
- Clear career growth path within the BPO industry
- Medical insurance and other employee benefits
- A professional and supportive team environment

Important note: We currently do not provide cab or transport facilities. Candidates must arrange their own commute to and from the office.

This is a great opportunity for anyone looking to start or grow their career in the international BPO space.

Interested candidates can send their resume to
This advertiser has chosen not to accept applicants from your region.
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