401 Call Center jobs in India

Fresher Customer Service Remote

Jamshedpur, Jharkhand QANTAS

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Job Description

**Descripción de la compañía**:
Best

**Descripción del puesto**:
Airport Ground Staff Job in Airport City In India: As an Airport Services Agent,

you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst traveling.

You will ensure quality service and adherence to safety policies and security standards.

**Contact Hiring Manager Only WhatsApp **

**Required Qualifications**

You will also excel in a fast-paced,

team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality, and professionalism.
- High School Qualification
- High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.
- High level of computer literacy
- Excellent customer focus and service delivery.
- Excellent communication skills with fluency in the English language.
- Good interpersonal skills and strong team orientation Duties & Responsibilities:

- Liaising with check-in, transfer desk, and other related areas for the smooth acceptance of passengers
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
- Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality are maintained
- Organizing check-in counters and coordinating documentation issues
- Escorting and directing arriving and departing passengers to the respective areas such as the hotel desk, visa counter, transfer desk, premium lounges, and boarding gates
- Assisting the Duty Officer in handling company materials and records
- Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers

**Perfil**:
Salary 32500 to 46500 Per Month
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Call Center

Ahmedabad, Gujarat Place1India

Posted today

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Job Description

Position Name - Call Center Executive

Location - Kankaria Maninagar, Ahmedabad

Company Info - Insurance Inbound Helpline or Call Center help desk

Total Openings - 10 Male/Female

Qualification - Any Graduates

Salary - up to - Depends on Exp or Interview

Experience - Freshers or Exp as Customer Care Executive/Telecaller/Call Center/Customer Services/Customer Support

Skills & Job Descriptions
- Excellent communication in English, Hindi & Gujarati
- Basic Computer knowledge - MS Office
- Handling incoming calls from the customers - Days Shift & Night Shift
- Answer calls professionally to provide information about services,
- Take service request or book and cancel appointments, or service complaints.

**Customer Care Job Vacancies in Maninagar for Freshers**:

- Ahmedabad, Call Center, Customer Care Executive, Female Jobs, Freshers Jobs, Graduates, Kankaria, Maninagar, Night Shift, Telecaller, Telecalling
This advertiser has chosen not to accept applicants from your region.

Call Center

Mumbai, Maharashtra Nexus Migration

Posted today

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Job Description

**Position** - (Call Center Executive)

**Minimum Experience** - 2+ years (mandatory)

**Job Location** - Marol (Andheri East)

**Job Brief**

**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
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Call Center Manager

Bengaluru, Karnataka GoodScore

Posted 2 days ago

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Job Description

Company Overview

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.

From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit.



Role Overview:

We are seeking an experienced Call Center Manager to scale a high-performing, sales-driven call center (200–300 seat capacity). The ideal candidate will have hands-on experience managing large call centers, strong technical acumen with dialers and telephony systems, and a metrics-driven mindset. You should be comfortable making decisions with limited data and working closely with business, tech, and product teams in a high-growth start-up environment.



Key Responsibilities:

  • Manage, scale, or build call center operations from the ground up – including hiring, training, and process design
  • Own all operational KPIs: contact rate, conversion rate, talk time, wait time, AHT, adherence, agent productivity, etc.
  • Optimize dialer configurations, call routing , and lead assignment logic to maximize efficiency
  • Work with tech/product teams to integrate call center software with CRM, lead management systems, etc.
  • Drive agent performance and engagement through structured coaching, feedback, and incentive programs
  • Establish quality monitoring and performance review mechanisms
  • Design SOPs and escalation matrices to ensure seamless functioning across shifts
  • Take ownership of SLA adherence, compliance, and call center hygiene
  • Run experiments and make fast decisions, even with incomplete data
  • Align the call center strategy with broader sales and revenue goals



Required Qualifications:

  • 5–10 years of experience managing mid to large-scale (200–300 seat) sales-driven call centers
  • Experience with dialers (e.g., TATA Tele, Ameyo, Exotel, Ozonetel, etc.), including configuration, call flows, pacing strategies
  • Strong understanding of call center KPIs and agent management principles
  • High comfort with analytics and dashboards to drive decisions (Excel, Google Sheets, BI tools)
  • Experience working in a fast-paced, high-growth environment (start-up or tech-driven enterprise preferred)
  • Excellent communication, team management, and conflict resolution skills
  • Ability to make quick, data-backed, or instinctive decisions under ambiguity



Nice to Have (Optional):

  • Experience building a call center from scratch (infra + people + process)
  • Familiarity with CRM platforms and call center APIs
  • Exposure to inside sales or tele-sales revenue targets
  • Past experience with vendor management (BPOs or external call centers)
This advertiser has chosen not to accept applicants from your region.

Call Center Representative

Bengaluru, Karnataka NAZZTEC

Posted 15 days ago

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Job Description

Job Description – Customer Support Executive (BPO)

Position: Customer Support Executive (Voice/Chat Process)

Location: Bangalore-Whitefield

Experience: 1.5 Yrs- 2.5 Yrs

Employment Type: Full-time


About the Role:

We are seeking enthusiastic and skilled professionals to join our dynamic Customer Support team. The ideal candidate will possess strong communication abilities, technical agility with office tools, and prior BPO experience. This role requires flexibility to work in rotational shifts while maintaining professionalism in customer interactions.


Key Responsibilities:

  • Attend mandatory in-office training sessions and actively participate to ensure a smooth transition into the role.
  • Handle customer interactions via voice or chat processes , ensuring high-quality support and resolution.
  • Maintain accurate documentation and records using office automation tools.
  • Collaborate with team members to meet operational targets and deliver outstanding service.
  • Demonstrate adaptability in handling multiple tasks and tools in a fast-paced environment.


Requirements:

  • Education: Minimum 12th Pass or equivalent (Commerce graduates preferred).
  • Experience: At least 6 months of proven experience in a BPO environment . Prior voice/chat process experience is preferred.
  • Communication Skills: Strong verbal and written English communication (minimum C1 level ).
  • Typing Skills: Minimum 25 WPM typing speed.
  • Technical Proficiency: Comfortable working with office automation tools and digital platforms.
  • Shift Flexibility: Open to rotational shifts, 5 days a week. (Note: Saturday & Sunday will not be fixed offs).


Why Join Us?

  • Opportunity to grow in a fast-paced, process-driven environment .
  • Equal opportunities employer — we are committed to gender equality and diversity.
  • Continuous learning and development through structured training programs.


#JobOpening #NowHiring #WeAreHiring #JobSearch #JobAlert #JobVacancy #CareerOpportunity #JobPosting #WorkWithUs #ApplyNow

#BPOJobs #BPOLife #CustomerSupport #CustomerService #SupportJobs #VoiceProcess #ChatProcess #TechnicalSupport #CallCenterJobs #ProcessExecutive

#CommunicationSkills #EnglishProficiency #TypingSkills #OfficeAutomation #ShiftFlexibility #RotationalShifts #C1English #ComputerSkills #DigitalTools #Multitasking

#Careers #CareerGrowth #FreshersJobs #ExperiencedJobs #EntryLevelJobs #JobOpportunities #CareerDevelopment #WorkCulture #CareerSuccess #SkillDevelopment

#EqualOpportunityEmployer #DiversityAndInclusion #WorkplaceEquality #WomenAtWork #InclusiveWorkplace #DiversityHiring #Empowerment #EqualOpportunities #GenderEquality #RespectAtWork

This advertiser has chosen not to accept applicants from your region.

Call Center Representative

Bengaluru, Karnataka NAZZTEC

Posted 1 day ago

Job Viewed

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Job Description

Job Description – Customer Support Executive (BPO)

Position: Customer Support Executive (Voice/Chat Process)

Location: Bangalore-Whitefield

Experience: 1.5 Yrs- 2.5 Yrs

Employment Type: Full-time

About the Role:

We are seeking enthusiastic and skilled professionals to join our dynamic Customer Support team. The ideal candidate will possess strong communication abilities, technical agility with office tools, and prior BPO experience. This role requires flexibility to work in rotational shifts while maintaining professionalism in customer interactions.

Key Responsibilities:

  • Attend mandatory in-office training sessions and actively participate to ensure a smooth transition into the role.
  • Handle customer interactions via voice or chat processes, ensuring high-quality support and resolution.
  • Maintain accurate documentation and records using office automation tools.
  • Collaborate with team members to meet operational targets and deliver outstanding service.
  • Demonstrate adaptability in handling multiple tasks and tools in a fast-paced environment.

Requirements:

  • Education: Minimum 12th Pass or equivalent (Commerce graduates preferred).
  • Experience: At least 6 months of proven experience in a BPO environment. Prior voice/chat process experience is preferred.
  • Communication Skills: Strong verbal and written English communication (minimum C1 level).
  • Typing Skills: Minimum 25 WPM typing speed.
  • Technical Proficiency: Comfortable working with office automation tools and digital platforms.
  • Shift Flexibility: Open to rotational shifts, 5 days a week. (Note: Saturday & Sunday will not be fixed offs).

Why Join Us?

  • Opportunity to grow in a fast-paced, process-driven environment.
  • Equal opportunities employer — we are committed to gender equality and diversity.
  • Continuous learning and development through structured training programs.

#JobOpening #NowHiring #WeAreHiring #JobSearch #JobAlert #JobVacancy #CareerOpportunity #JobPosting #WorkWithUs #ApplyNow

#BPOJobs #BPOLife #CustomerSupport #CustomerService #SupportJobs #VoiceProcess #ChatProcess #TechnicalSupport #CallCenterJobs #ProcessExecutive

#CommunicationSkills #EnglishProficiency #TypingSkills #OfficeAutomation #ShiftFlexibility #RotationalShifts #C1English #ComputerSkills #DigitalTools #Multitasking

#Careers #CareerGrowth #FreshersJobs #ExperiencedJobs #EntryLevelJobs #JobOpportunities #CareerDevelopment #WorkCulture #CareerSuccess #SkillDevelopment

#EqualOpportunityEmployer #DiversityAndInclusion #WorkplaceEquality #WomenAtWork #InclusiveWorkplace #DiversityHiring #Empowerment #EqualOpportunities #GenderEquality #RespectAtWork

This advertiser has chosen not to accept applicants from your region.

Call Center Manager

Bengaluru, Karnataka GoodScore

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Company Overview

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.

From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit.

Role Overview:

We are seeking an experienced Call Center Manager to scale a high-performing, sales-driven call center (200–300 seat capacity). The ideal candidate will have hands-on experience managing large call centers, strong technical acumen with dialers and telephony systems, and a metrics-driven mindset. You should be comfortable making decisions with limited data and working closely with business, tech, and product teams in a high-growth start-up environment.

Key Responsibilities:

  • Manage, scale, or build call center operations from the ground up – including hiring, training, and process design
  • Own all operational KPIs: contact rate, conversion rate, talk time, wait time, AHT, adherence, agent productivity, etc.
  • Optimize dialer configurations, call routing, and lead assignment logic to maximize efficiency
  • Work with tech/product teams to integrate call center software with CRM, lead management systems, etc.
  • Drive agent performance and engagement through structured coaching, feedback, and incentive programs
  • Establish quality monitoring and performance review mechanisms
  • Design SOPs and escalation matrices to ensure seamless functioning across shifts
  • Take ownership of SLA adherence, compliance, and call center hygiene
  • Run experiments and make fast decisions, even with incomplete data
  • Align the call center strategy with broader sales and revenue goals

Required Qualifications:

  • 5–10 years of experience managing mid to large-scale (200–300 seat) sales-driven call centers
  • Experience with dialers (e.g., TATA Tele, Ameyo, Exotel, Ozonetel, etc.), including configuration, call flows, pacing strategies
  • Strong understanding of call center KPIs and agent management principles
  • High comfort with analytics and dashboards to drive decisions (Excel, Google Sheets, BI tools)
  • Experience working in a fast-paced, high-growth environment (start-up or tech-driven enterprise preferred)
  • Excellent communication, team management, and conflict resolution skills
  • Ability to make quick, data-backed, or instinctive decisions under ambiguity

Nice to Have (Optional):

  • Experience building a call center from scratch (infra + people + process)
  • Familiarity with CRM platforms and call center APIs
  • Exposure to inside sales or tele-sales revenue targets
  • Past experience with vendor management (BPOs or external call centers)
This advertiser has chosen not to accept applicants from your region.

Call Center Representative

Bangalore, Karnataka NAZZTEC

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description – Customer Support Executive (BPO)

Position: Customer Support Executive (Voice/Chat Process)

Location: Bangalore-Whitefield

Experience: 1.5 Yrs- 2.5 Yrs

Employment Type: Full-time

About the Role:

We are seeking enthusiastic and skilled professionals to join our dynamic Customer Support team. The ideal candidate will possess strong communication abilities, technical agility with office tools, and prior BPO experience. This role requires flexibility to work in rotational shifts while maintaining professionalism in customer interactions.

Key Responsibilities:

  • Attend mandatory in-office training sessions and actively participate to ensure a smooth transition into the role.
  • Handle customer interactions via voice or chat processes , ensuring high-quality support and resolution.
  • Maintain accurate documentation and records using office automation tools.
  • Collaborate with team members to meet operational targets and deliver outstanding service.
  • Demonstrate adaptability in handling multiple tasks and tools in a fast-paced environment.

Requirements:

  • Education: Minimum 12th Pass or equivalent (Commerce graduates preferred).
  • Experience: At least 6 months of proven experience in a BPO environment . Prior voice/chat process experience is preferred.
  • Communication Skills: Strong verbal and written English communication (minimum C1 level ).
  • Typing Skills: Minimum 25 WPM typing speed.
  • Technical Proficiency: Comfortable working with office automation tools and digital platforms.
  • Shift Flexibility: Open to rotational shifts, 5 days a week. (Note: Saturday & Sunday will not be fixed offs).

Why Join Us?

  • Opportunity to grow in a fast-paced, process-driven environment .
  • Equal opportunities employer — we are committed to gender equality and diversity.
  • Continuous learning and development through structured training programs.

#JobOpening #NowHiring #WeAreHiring #JobSearch #JobAlert #JobVacancy #CareerOpportunity #JobPosting #WorkWithUs #ApplyNow

#BPOJobs #BPOLife #CustomerSupport #CustomerService #SupportJobs #VoiceProcess #ChatProcess #TechnicalSupport #CallCenterJobs #ProcessExecutive

#CommunicationSkills #EnglishProficiency #TypingSkills #OfficeAutomation #ShiftFlexibility #RotationalShifts #C1English #ComputerSkills #DigitalTools #Multitasking

#Careers #CareerGrowth #FreshersJobs #ExperiencedJobs #EntryLevelJobs #JobOpportunities #CareerDevelopment #WorkCulture #CareerSuccess #SkillDevelopment

#EqualOpportunityEmployer #DiversityAndInclusion #WorkplaceEquality #WomenAtWork #InclusiveWorkplace #DiversityHiring #Empowerment #EqualOpportunities #GenderEquality #RespectAtWork

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Call Center Executive

Bengaluru, Karnataka Indraprastha Consulting

Posted today

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Job Description

Magicbricks is Times of India Company


We have free meals + Medical Insurance Excellent incentive earning policy + subsidized higher education benefits.


We are looking for immediate hiring for the following positions;


Call Center Executives, we call them "Agents or Account Managers" - 30 positions are open


Call Center Executive - Max. upto 4.8 L per annum


For all the positions the common attributes are:

1. Experience in inside sales (Tele-Calling sales in call centers) Out Bound sales process.

2. B2C sales

3. Candidates from companies like No Broker, Square Yards, Unacademy, Byjus, Vedantu, Medibuddy etc are preferred but any other company where it is B2C inside sales will also do.

4. Candidates from industry like Ed Tech and Real Estate, are preferred but any other company where it is B2C inside sales will also do.


Soft Skills:

1. Aggressive

2. Excellent English Communication skills

3. Confident

4. Presentable


Years of Experience:

Call Center Executives- Min 1 year of inside sales B2C sales experience


In this process, we have 6 days working

No night shifts, so you can tab people from international call centers also who do not want to do night shifts.

Saturdays - Sundays are working

Offs are assigned either on a Monday or on a Tuesday.

Office Location- Manyata Tech Park, Bangalore.

This advertiser has chosen not to accept applicants from your region.
 

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