20,840 Human Resources jobs in India

Job Family Group:

IT&S Group

Job Description:

Let me tell you about the role

Castrol India is currently uses Turfview (be spoke) Distributor Management system management to capture all the secondary sales transaction. In addition, it has a series of other key applications which make up our wider transaction system.  This system will many such API’s interfaces with Customer and other bp system. 
This role will look after deliveries across to support and deliver high quality of customer-focused environment.  
This role is responsible to work closely with business users understand business requirements, eliciting, defining, coordinate with vendor and to ensure that I&E delivers solution that successfully meet those needs, and that our customers experience is positive, and expectations are met.  
Monitor vendor performance (important metric), SLA and budgets.
Need to work closely with business users and ensure system should be compliance as per the Audit requirement. 
BP is a diverse and inclusive workplace.  We are proud of our fairness, equal opportunity and meritocracy which allows our employees to reach their full potential.

The role will be accountable for:

• Focus on operational integrity, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy, Digital Security or other relevant Regulatory, Legal and Compliance functions.
• Ensure development, testing, operations and ongoing improvements to digital products
• Lead development of operational procedures and work instructions, enable to successfully implement maintenance duties, and Change Requests
• Collaborate extensively with technology teams to resolve complex incidents, requests and problems, and will act as technical advisors on major digital projects
• Assure the safe application and adoption of new and changed technology into the environment, working with customers to ensure requirements are met and respond to escalation where needed
• Carry out administrative tasks as needed by bp’s service management processes and Tools (e.g. SNOW, ADO, etc.)

What you will deliver

Reviewing and verifying project documents and participating in product related activities, identifying any risks and vulnerabilities.

The role will be accountable for:
• Focus on operational integrity, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy, Digital Security or other relevant Regulatory, Legal and Compliance functions.
• Ensure development, testing, operations and ongoing improvements to digital products
• Lead development of operational procedures and work instructions, enable to successfully execute maintenance duties, and Change Requests
• Collaborate extensively with technology teams to resolve complex incidents, requests and problems, and will act as technical advisors on major digital projects
• Assure the safe application and adoption of new and changed technology into the environment, working with customers to ensure requirements are met and respond to escalation where needed
• Carry out administrative tasks as needed by bp’s service management processes and Tools (e.g. SNOW, ADO, etc.)
• Domain & technical knowledge
o Sound understanding of DMS system (Distributor Management System)
o Problem solving
o Good understanding of Cloud environment (Azure, AWS), Oracle and SQL database.
o Good understanding of API’s integration (REST APIs,  XML, Python, Java, JSON etc)
o Experience with agile development tools such as Azure DevOps.
o Experience in tools for managing requirements, for example, ADO, SharePoint, Visio etc
o Track record of good interpersonal, written, and verbal communications skills
o Ability to work within a virtual global team environment, self-motivated to work with limited supervision
o Exposure of Statutory compliance and Audit requirement
o Vendor Contract management, KPI tacking, SLA, budget etc.
- Knowledge of ERP (JD Edwards) will be an added advantage.
- Knowledge of latest technologies automation tools like Automation Anywhere, AI/ML, Customer - Relationship Management (CRM), Salesforce, API Designer will be an added advantage.

What you will need to be successful (experience and qualifications)

• Formal qualifications constituting university degrees, examination certificates that confirm a level of educational attainment or licenses. (A Bachelor's (or higher) degree, preferably in Computer Science, MIS/I, )
• ITIL Qualification desirable but not required 
• Prior experience working in an IT support role within a FGMG environment
• Good understanding of DMS (Distributor Management system) 
• Work creatively and analytically in a problem-solving environment
• Good change management skills and delivery assurance experience
• Can resolve conflicting ideas and demands to provide clarity and establish priorities that aligns with business objectives 
• The ability to deliver a message effectively and concisely at all levels, on both a technical and a business level
• Track record of good interpersonal, written, and verbal communications skills
•  Ideally experience with agile development tools such as Azure DevOps and Jira
• Domain & technical knowledge
o Sound understanding of DMS system (Distributor Management System)
o Problem solving
o Good understanding of Cloud environment (Azure, AWS), Oracle and SQL database.
o Good understanding of API’s integration (REST APIs,  XML, Python, Java, JSON etc)
o Experience with agile development tools such as Azure DevOps.
o Experience in tools for managing requirements, for example, ADO, SharePoint, Visio etc
o Track record of good interpersonal, written, and verbal communications skills
o Ability to work within a virtual global team environment, self-motivated to work with limited supervision
o Exposure of Statutory compliance and Audit requirement
o Vendor Contract management, KPI tacking, SLA, budget etc.

- Knowledge of ERP (JD Edwards) will be an added advantage.
- Knowledge of latest technologies automation tools like Automation Anywhere, AI/ML, Customer Relationship Management (CRM) and Business Intelligence (BI), MuleSoft API Designer, ETL Tools will be an added advantage.

Travel Requirement:

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity:

Production & Operations

Job Family Group:

Operations Group

Job Description:

About bp

bp Technical Solutions India (TSI) center in Pune, aims to build on bp’s existing engineering and technical strengths to deliver high quality services to its hydrocarbons and new energy businesses worldwide! TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects and subsurface, to deliver safe, affordable, and lower emission energy, while continuously innovating how we work!

Intent

• The Delivery Service Lead (DSL) should be a role model for instilling bp values and behaviours in others, and able to support, influence and positively develop the culture within the organisation.
• The primary role accountability is as a line manager to a team of project maintenance analysts and to ensure their deployment and effective utilization in service of the global Maintenance & Integrity Build (MIB) unit deliverables.
• The direct reports are project maintenance analysts that are deployed to support a regional squad. Focus will be on providing coaching and support to your team, so they deliver quality work within the designated budget and schedule.
• As a DSL you will support the professional development and goals of your team members.

Responsibilities

• Foster a strong working relationship with the global Squad Leads (SL) and their team, to drive the effective performance management of your globally distributed team of engineers.
• Develop personal development plans with line reports, identifying and supporting areas for improvement and closure. Where necessary this will include performance improvement plans for underperformers.
• Lead and participate in the delivery of Quality Assurance Plans.
• Support delivery of central improvement programs leading to improved processes and capability, fostering a continuous-improvement culture.
• Collaborate with regional squads to ensure the maintenance and integrity build complies with regional requirements and standards.
• Awareness of Start-up Requirements for projects. Support the regional squads in the collation and delivery of start-up evidence.
• Communicate business objectives, strategy plans, new guidance, initiatives and findings provided by Bp Solutions and P&O to the direct reports and wider MIB organization, where applicable.
• Conduct interviews for new personnel and work with People & Culture (P&C) for all hiring related aspects.
• Be accountable for the onboarding of new personnel and ensure any MIB specific onboarding is understood and completed.
• Foster and support the growth of relationships with key India based external partners.

Minimum years of relevant experience:

• 10+ years of relevant technical experience

Must have experiences/skills (To be hired with):

• Proven role model of professional values and behaviours.
• Excellent leadership and facilitation skills with the ability to communicate effectively and manage stakeholders at all levels of the organisation.
• Strong organizational and communication skills, technical ability and personal commitment to Health, Safety and Environmental performance.
• Self-motivated with the ability to work both independently and as a productive member of a team.
• Approachable, friendly demeanour, with a passion for coaching and supporting others in growing their capabilities.
• Proven track record in project management essentials (budget, schedule, quality, risk and performance management).
• Proven track record data control, data quality, data loading and management in delivering maintenance and integrity build projects.
• Demonstrable evidence of manipulating, visualising and controlling large date sets.
• Working knowledge of the data master class library or industry equivalent.
• Understanding of Project Information management - how data is specified, controlled and delivered from EPCs to bp.
• P&ID literacy.
• Experience using CMMS and maintenance build software (such as SAP, OnePM and Meridiam).

Why join bp

• At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
• There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Asset health monitoring, Asset Life Cycle Management, Asset Management, Commercial Acumen, Cost-conscious decision-making, Cost Leadership, Cost Performance Management, Decision Making, Defect Elimination, Digital fluency, Equipment criticality assessment, Equipment strategies, Facilitation, Group Problem Solving, Influencing, Maintenance, history and coding, Maintenance fundamentals, OMS and bp requirements, Plant Economics, Presenting, Process Safety Management, Reliability Fundamentals, Reliability in Design {+ 8 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

**Service Engineer - Bikaner**
**Are you.**
Interested in working for an international and diverse company?
Interested in developing your career in a leading Printing, Coding and Marking industry?
Looking to use your troubleshooting skill?
**If so, read on!**
It's likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.
We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
This is an excellent opportunity for someone who enjoys life on the road, interacting with customers and problem solving! The selected candidate for this position will handle daily service and support of Videojet's existing customer base. You would support sales growth, service growth and customer happiness. The role sees you carrying out repair, installation, maintenance and calibration of Videojet equipment at customer sites.
**As a Service Engineer** on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting, drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate. In this role, you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to.
**The role will be Onsite based at Bikaner**
**In this role, a typical day will look like:**
+ Attend breakdown calls in the region
+ Raise request for parts and close transaction under Warranty, CAMP or Chargeable
+ Completing Installation of equipment's on site
+ Completing Preventive Maintenance as per schedule
+ Promotion of Service Contract & consumables
+ Demonstration of products to customers
+ Imparts training to the customer
+ Update service report in Oracle
+ Identifying potential parts requirement and get quote submitted and collect Purchase Order
+ Identifying potential equipment requirements and generate Service Leads for sales team
**The essential requirements of the job include**
+ Ability to work well independently and exercise appropriate judgment under general direction.
+ Ability to prioritize workload, goals and tasks consistent with the department and corporate objectives.
+ Ability to multi-task, completing concurrent projects within given time frames and balancing interruptions and change requests. Takes initiative to establish new processes and methods to support a variety of coordination activities.
+ Decision-making and coordination with other departments- To solve technical issues, and interact with key partners for problem-solving
+ Analytical skills and communication skills- Ability to analyze technical problems and provide solutions
**Education - Diploma / Engineering in any stream.**
+ 4+ years of field service experience.
+ Should be familiar with Local language.
**WHY VIDEOJET:**
+ Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business.
+ We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded.
**Videojet Technologies Inc** is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
**EQUAL OPPOTURNITY:**
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**OUR CULTURE:**
More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world.
**OUR VALUES:**
+ We serve humanity with purpose and integrity
+ We unlock ingenuity for customer success
+ We deliver results as a team
+ We continually improve for enduring imp
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**If you've ever wondered what's within you, there's no better time to find out.**
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
#LI-UC1
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Imagine yourself.
+ Owning your ambition and fueling your career growth.
+ Thriving in a supportive team environment that inspires you to strive for excellence.
+ Collaborating with a vibrant, diverse, global team.
At **Hach** ( ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto ( network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth. Please login to our site - by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: Title - **Engineer - Service & Spares Sales**
Job Location - **Chandigarh, India**
Mode of work - **On Field** Travel Requirements : Up to 75%
Type of employment - **Full Time**
Shift time - **Regular**
Reporting - **Service Manager**
**ROLE DESCRIPTION**
- To handle all operation and PM calls assigned with the committed SLA's
-Complete Demo and I & C Jobs based on the projects boked
-To generate leads for new sales with increase Customer Satisfaction
**In this role, a typical day will look like:**
+ Meet up the Response and Turn Around time on the calls assigned
+ Complete all the PM's as per the schedule
+ Plan for all the I &C and Demo activities allotted
+ Develop good relation with customers to enhance the satisfaction levels
+ Generate leads by interacting with the customers and pass on through the Mkt Teams
+ Meet Service sales targets to achieve the monthly, quarterly and annual financial targets of operating revenue
+ Discipline on CRM packages of Service Max and SFDC
**The essential requirements of the job include:**
+ 3 - 6 years experience with a degree in Engineering / Diploma preferably worked on Hach / similar products
+ Willingness to relocate across India basis job / company priorities
+ Willingness to travel
Soft Skills: -
Ability to quickly grasp & easily adapt new ideas, concepts, methods Proactive and action oriented Strong analytical skills Excellent written and verbal communication skills. Has a good EQ and strong interpersonal skills and ability to build long term relationship. Teamwork and ability to work across cultures, locations and business teams Is open minded High on integrity
**Hach** is proud to part of the **Water Quality segment of Veralto** (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment _where purpose meets possibility_ : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
DIVERSITY & INCLUSION ( : At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

**Service Manager - Major Incident Management**
**About us:**
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.
**Overview about TII**
At Target, we have a timeless purpose and a proven strategy. And that hasn't happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target's global team and has more than 4,000 team members supporting the company's global strategy and operations.
You can be a part of this story by joining Target Tech on our Technology Operations Centre (TOC) team. Our goal is to monitor and respond to critical issues in order to reduce downtime and ensure prevention of future outages. As a Response Manager in the TOC, you will be responsible for driving the prevention or recovery of high impact incidents through swift identification of issues, accurate and timely communication of impact to all stakeholders, and restoration of services with teams across Target Tech and Target. You will get the opportunity to interact with multiple retail solutions and technologies - including Supply Chain, Merchandising, Stores, and Digital as well as all infrastructure components from cloud based computing to all enterprise-level network solutions.
**Primary Responsibilities**
+ Monitor and detect all major IT incidents and events.
+ Facilitate and drive recovery of outages through the mobilization of key resources (internal or external).
+ Establish and maintain communication of incident timeline and recovery progress to all critical stakeholders.
+ Coordinate and document all critical recovery steps throughout an outage.
+ Ensures proper documentation of issues to assist with post-recovery and problem management actions.
+ Participates in an agile practice by working on special projects or key assignments that drive continuous improvement and improved outcomes of key goals.
**About you:**
+ 4 year degree or equivalent experience.
+ Relevant Exp Min 4 years of Major Incident Management experience.
+ Technology experience in an incident management or Major incident response role
+ Strong facilitation skills that can navigate through complex incidents and multiple teams
+ Understanding of solving complex problems with information technology software and hardware.
+ Effective time management skills; ability to work on multiple tasks simultaneously and ability to prioritize effectively.
+ Ability to handle and perform in high-stress, high stakes situations.
+ Excellent verbal and written communication skills.
+ Proven decision-making and influencing skills
+ Broad knowledge of technology across application and infrastru ture environment.
+ Good to have prior experience in Retail
+ Collaborative team player with Positive attitude
+ Flexibility to work in rotational shifts and weekly time-off's
**Useful Links-**
**Life at Target-** ** ** **

**Title- Area Service Manager, West II**
**Location - Ahmedabad**
**Make A Difference for Those Who Make the World**
**--**
**Come Make the World with Us**
**--**
**Make Your Mark. Shape Your Future.**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY®, and BLACK+DECKER®
**The Job:**
Service Manager - Traditional channel - Developing and implementing service standards and procedures for the service delivery of customers. Maintaining customer relationships and improving response and delivery times.
**The Person:**
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
+ Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or reviews.
+ Working closely with demand planning and warehousing teams in order to ensure spare parts are planned and kept ready for servicing.
+ Providing analysis and reporting on metrics such as weekly/monthly service by product / segment / market.
+ Working closely with third party service provider to ensure TAT targets are met, SLA's are achieved as per the agreement.
+ Providing virtual assistance to customers on product demonstration / application / breakdown related issues, resolving minor issues over the call.
+ Should have prior experience in a similar role. Experience within digital marketing is a plus.
+ Should possess a solid understanding of e-commerce frameworks.
+ Should have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.
+ Should have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
+ Should be a creative and strategic thinker with a strong customer orientation.
+ Should have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.
**The Details:**
+ Competitive salary
+ Insurance coverage for Medical, Life & Disability.
+ Covered under all Employee Assistance Services and Wellness programs.
+ Discounts on Stanley Black & Decker tools and other partner programs.
+ Discounts on Stanley Black & Decker tools and other partner programs.
**And More:**
+ **Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.**
+ **Learn:** Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
+ **Belong:** Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
+ **Give Back:** Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
_All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic._
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

**Position Title - Area Service Associate, Guwahati , India - Type (On-site)**
**Come make the world and accelerate your success.**
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
**The Job:**
As a Area Service Associate, Engineer, you'll be part of our T&O Commercial team working as a on-site employee.
+ Set the operating standards for the Authorized Service Centers, measure their performance against those standards and implement corrective/improvement actions to insure that all the Service Centers achieve their operating targets.
+ Implementing, managing and tracking SBD's tool warranty policy to insure the proper standards of service and policy implementation are in place in order to provide the best warranty service in the most cost effective manner for our customers.
+ Manage, train and develop the Authorized Service center technicians in the proper inventory control/replenishment / Repair methods.
+ Insuring that all the Authorized Service Centers are equipped with relevant documentation and that each Service center has the proper equipment to achieve Dewalt's repair standards.
+ Ensure Inventory visibility at the Authorized Service Centers
+ Willing to work with customers & retailers and initiate a promotion campaign to ensure Brand visibility.
**The Person:**
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
+ Diploma/BE/BTech/Graduate.
+ 2-10 years of experience.
**And More:**
We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
+ _Grow:_ Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
+ _Learn:_ Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
+ _Belong:_ Experience an awesome place to work where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
+ _Give Back:_ Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
Onsite
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

**Additional Information**
**Job Number** 25138076
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Mussoorie Walnut Grove Resort & Spa, Village - Siya, Mussoorie, Uttarakhand, India, 248179VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25138251
**Job Category** Human Resources
**Location** The Westin Gurgaon New Delhi, Number 1, MG Road, Gurgaon, Haryana, India, 122002VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.