22,248 Human Resources jobs in India
Opt Recruiter
Job Viewed
Job Description
Job Openings:
OPT Recruiter
Bench Sales Recruiter
US IT Recruiter
Night Shift Timings:
6:00 PM to 4:00 AM
Work Schedule:
Saturday and Sunday Off
Job Location:
Khamla, Nagpur -
Qualification Required:
Any graduate
Basic computer skills
Proficient in English communication
What We Offer:
Higher salary packages
Lucrative incentives
Exciting growth opportunities
Supportive and collaborative work environment
Training and development programs
Desired Skills and Qualifications:
Strong communication and interpersonal skills
Experience in recruitment or related field (for each position)
Familiarity with OPT, bench sales, or US IT recruitment (as applicable)
Ability to work independently and as part of a team
Attention to detail and excellent organizational skills
How to Apply:
Contact us:
Address: Plot No 47, 3rd Floor, Kotwal Nagar, Khamla, Nagpur, Maharashtra
Join AdBorn Solutions today and unleash your potential!
**Salary**: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Recruiting: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
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Service Engineer
Posted today
Job Viewed
Job Description
Job Family Group:
IT&S Group
Job Description:
Let me tell you about the role
Castrol India is currently uses Turfview (be spoke) Distributor Management system management to capture all the secondary sales transaction. In addition, it has a series of other key applications which make up our wider transaction system. This system will many such API’s interfaces with Customer and other bp system.
This role will look after deliveries across to support and deliver high quality of customer-focused environment.
This role is responsible to work closely with business users understand business requirements, eliciting, defining, coordinate with vendor and to ensure that I&E delivers solution that successfully meet those needs, and that our customers experience is positive, and expectations are met.
Monitor vendor performance (important metric), SLA and budgets.
Need to work closely with business users and ensure system should be compliance as per the Audit requirement.
BP is a diverse and inclusive workplace. We are proud of our fairness, equal opportunity and meritocracy which allows our employees to reach their full potential.
The role will be accountable for:
• Focus on operational integrity, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy, Digital Security or other relevant Regulatory, Legal and Compliance functions.
• Ensure development, testing, operations and ongoing improvements to digital products
• Lead development of operational procedures and work instructions, enable to successfully implement maintenance duties, and Change Requests
• Collaborate extensively with technology teams to resolve complex incidents, requests and problems, and will act as technical advisors on major digital projects
• Assure the safe application and adoption of new and changed technology into the environment, working with customers to ensure requirements are met and respond to escalation where needed
• Carry out administrative tasks as needed by bp’s service management processes and Tools (e.g. SNOW, ADO, etc.)
What you will deliver
Reviewing and verifying project documents and participating in product related activities, identifying any risks and vulnerabilities.
The role will be accountable for:
• Focus on operational integrity, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy, Digital Security or other relevant Regulatory, Legal and Compliance functions.
• Ensure development, testing, operations and ongoing improvements to digital products
• Lead development of operational procedures and work instructions, enable to successfully execute maintenance duties, and Change Requests
• Collaborate extensively with technology teams to resolve complex incidents, requests and problems, and will act as technical advisors on major digital projects
• Assure the safe application and adoption of new and changed technology into the environment, working with customers to ensure requirements are met and respond to escalation where needed
• Carry out administrative tasks as needed by bp’s service management processes and Tools (e.g. SNOW, ADO, etc.)
• Domain & technical knowledge
o Sound understanding of DMS system (Distributor Management System)
o Problem solving
o Good understanding of Cloud environment (Azure, AWS), Oracle and SQL database.
o Good understanding of API’s integration (REST APIs, XML, Python, Java, JSON etc)
o Experience with agile development tools such as Azure DevOps.
o Experience in tools for managing requirements, for example, ADO, SharePoint, Visio etc
o Track record of good interpersonal, written, and verbal communications skills
o Ability to work within a virtual global team environment, self-motivated to work with limited supervision
o Exposure of Statutory compliance and Audit requirement
o Vendor Contract management, KPI tacking, SLA, budget etc.
- Knowledge of ERP (JD Edwards) will be an added advantage.
- Knowledge of latest technologies automation tools like Automation Anywhere, AI/ML, Customer - Relationship Management (CRM), Salesforce, API Designer will be an added advantage.
What you will need to be successful (experience and qualifications)
• Formal qualifications constituting university degrees, examination certificates that confirm a level of educational attainment or licenses. (A Bachelor's (or higher) degree, preferably in Computer Science, MIS/I, )
• ITIL Qualification desirable but not required
• Prior experience working in an IT support role within a FGMG environment
• Good understanding of DMS (Distributor Management system)
• Work creatively and analytically in a problem-solving environment
• Good change management skills and delivery assurance experience
• Can resolve conflicting ideas and demands to provide clarity and establish priorities that aligns with business objectives
• The ability to deliver a message effectively and concisely at all levels, on both a technical and a business level
• Track record of good interpersonal, written, and verbal communications skills
• Ideally experience with agile development tools such as Azure DevOps and Jira
• Domain & technical knowledge
o Sound understanding of DMS system (Distributor Management System)
o Problem solving
o Good understanding of Cloud environment (Azure, AWS), Oracle and SQL database.
o Good understanding of API’s integration (REST APIs, XML, Python, Java, JSON etc)
o Experience with agile development tools such as Azure DevOps.
o Experience in tools for managing requirements, for example, ADO, SharePoint, Visio etc
o Track record of good interpersonal, written, and verbal communications skills
o Ability to work within a virtual global team environment, self-motivated to work with limited supervision
o Exposure of Statutory compliance and Audit requirement
o Vendor Contract management, KPI tacking, SLA, budget etc.
- Knowledge of ERP (JD Edwards) will be an added advantage.
- Knowledge of latest technologies automation tools like Automation Anywhere, AI/ML, Customer Relationship Management (CRM) and Business Intelligence (BI), MuleSoft API Designer, ETL Tools will be an added advantage.
Travel Requirement:
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Field Service Engineer
Posted today
Job Viewed
Job Description
Description
SUMMARY:
Responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.
System types include the following but not limited to:
- Check point CT systems
- Checkpoint x-ray systems
- Explosive Detection Systems (EDS)
- Automatic tray return systems (ATRS)
- Explosive trace detection systems (ETD)
- Millimeter wave technology passenger screening (MMW).
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE / FST position requires the ability to work independently with limited supervision. The FSE / FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
- Install, maintain, troubleshoot/diagnose, repair and test a wide variety of airport passenger and baggage security systems.
- Time Management
- To meet 99% uptime of equipment, stringent MTTR, planning & execution time is the key.
- Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
Communication
- Well versed with spoken & written English
- Clear & effective communication between team members and customer is much needed trait
- Provide customer training assistance of installed systems and equipment.
Team Working
- Being in rotational shift, owning and completing service to satisfy customer, team work and
Cross Functional Working
- Continually build relationships with internal stakeholders to achieve the successful completion of projects
Health & Safety
- Always follow and promote Group and Company policies and procedures
- Ensure all Company equipment and personal PPE properly used
Equality
- Fully Understand and always adhere to the Company’s Equality Policy at all times
Company Values
- All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Requirements
Criteria
Essential
Desirable
Skills & Attributes
Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred.
Computer experience is required.
Must have good customer skills and the ability to work under pressure.
Must be self-starter, work well without supervision, and accept responsibility.
Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
Maintain professional appearance as prescribed by the Company.
Must be able to travel both domestic and international locations.
Must work well without supervision and accept responsibility for timely completion of assigned work.
The candidate must be able to lift/carry a minimum of 25 kgs.
The candidate must be able to push/pull 90kgs.bs
Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur
Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.
Linux and Unix is preferable.
Experience
At least 1-2 years (Graduates) / 4-5 years’ (Diploma) experience in relevant field service experience, preferably in an integrated systems technologies environment.
Experience in maintaining and supporting large, complex, electromechanical systems.
- Wide ranging technical background
- Previous experience in all or some of the following areas:
- X-ray based Security equipments
- 24/7 rotational shift based experience (aviation)
- Industrial Elecronics
- IT networking
- Electrical power systems
- Automation
- Conveyor systems
- Control systems
Qualifications
Graduation / 3 years Diploma in Electronics / Electrical / Computer engineering.
At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Original Posting:
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Field Service Engineer
Posted today
Job Viewed
Job Description
Description
SUMMARY:
Responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.
System types include the following but not limited to:
- Check point CT systems
- Checkpoint x-ray systems
- Explosive Detection Systems (EDS)
- Automatic tray return systems (ATRS)
- Explosive trace detection systems (ETD)
- Millimeter wave technology passenger screening (MMW).
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE / FST position requires the ability to work independently with limited supervision. The FSE / FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
- Install, maintain, troubleshoot/diagnose, repair and test a wide variety of airport passenger and baggage security systems.
- Time Management
- To meet 99% uptime of equipment, stringent MTTR, planning & execution time is the key.
- Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
Communication
- Well versed with spoken & written English
- Clear & effective communication between team members and customer is much needed trait
- Provide customer training assistance of installed systems and equipment.
Team Working
- Being in rotational shift, owning and completing service to satisfy customer, team work and
Cross Functional Working
- Continually build relationships with internal stakeholders to achieve the successful completion of projects
Health & Safety
- Always follow and promote Group and Company policies and procedures
- Ensure all Company equipment and personal PPE properly used
Equality
- Fully Understand and always adhere to the Company’s Equality Policy at all times
Company Values
- All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Requirements
Criteria
Essential
Desirable
Skills & Attributes
Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred.
Computer experience is required.
Must have good customer skills and the ability to work under pressure.
Must be self-starter, work well without supervision, and accept responsibility.
Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
Maintain professional appearance as prescribed by the Company.
Must be able to travel both domestic and international locations.
Must work well without supervision and accept responsibility for timely completion of assigned work.
The candidate must be able to lift/carry a minimum of 25 kgs.
The candidate must be able to push/pull 90kgs.bs
Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur
Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.
Linux and Unix is preferable.
Experience
At least 1-2 years (Graduates) / 4-5 years’ (Diploma) experience in relevant field service experience, preferably in an integrated systems technologies environment.
Experience in maintaining and supporting large, complex, electromechanical systems.
- Wide ranging technical background
- Previous experience in all or some of the following areas:
- X-ray based Security equipments
- 24/7 rotational shift based experience (aviation)
- Industrial Elecronics
- IT networking
- Electrical power systems
- Automation
- Conveyor systems
- Control systems
Qualifications
Graduation / 3 years Diploma in Electronics / Electrical / Computer engineering.
At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Original Posting:
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Field Service Engineer
Posted today
Job Viewed
Job Description
Description
SUMMARY:
Responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.
System types include the following but not limited to:
- Check point CT systems
- Checkpoint x-ray systems
- Explosive Detection Systems (EDS)
- Automatic tray return systems (ATRS)
- Explosive trace detection systems (ETD)
- Millimeter wave technology passenger screening (MMW).
Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE / FST position requires the ability to work independently with limited supervision. The FSE / FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
- Install, maintain, troubleshoot/diagnose, repair and test a wide variety of airport passenger and baggage security systems.
- Time Management
- To meet 99% uptime of equipment, stringent MTTR, planning & execution time is the key.
- Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
Communication
- Well versed with spoken & written English
- Clear & effective communication between team members and customer is much needed trait
- Provide customer training assistance of installed systems and equipment.
Team Working
- Being in rotational shift, owning and completing service to satisfy customer, team work and
Cross Functional Working
- Continually build relationships with internal stakeholders to achieve the successful completion of projects
Health & Safety
- Always follow and promote Group and Company policies and procedures
- Ensure all Company equipment and personal PPE properly used
Equality
- Fully Understand and always adhere to the Company’s Equality Policy at all times
Company Values
- All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Requirements
Criteria
Essential
Desirable
Skills & Attributes
Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred.
Computer experience is required.
Must have good customer skills and the ability to work under pressure.
Must be self-starter, work well without supervision, and accept responsibility.
Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
Maintain professional appearance as prescribed by the Company.
Must be able to travel both domestic and international locations.
Must work well without supervision and accept responsibility for timely completion of assigned work.
The candidate must be able to lift/carry a minimum of 25 kgs.
The candidate must be able to push/pull 90kgs.bs
Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur
Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.
Linux and Unix is preferable.
Experience
At least 1-2 years (Graduates) / 4-5 years’ (Diploma) experience in relevant field service experience, preferably in an integrated systems technologies environment.
Experience in maintaining and supporting large, complex, electromechanical systems.
- Wide ranging technical background
- Previous experience in all or some of the following areas:
- X-ray based Security equipments
- 24/7 rotational shift based experience (aviation)
- Industrial Elecronics
- IT networking
- Electrical power systems
- Automation
- Conveyor systems
- Control systems
Qualifications
Graduation / 3 years Diploma in Electronics / Electrical / Computer engineering.
At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Original Posting:
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Senior Customer service representative
Posted today
Job Viewed
Job Description
Entity:
Finance
Job Family Group:
Job Description:
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to look after some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and chip in towards what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team?
Join our Finance Team and advance your career as a Billing Specialist
Role Purpose
The Billing Specialist implements standard, difficult and customized billing programs that are consistent with marketing and sales offers and customer contractual agreements. This role provides direct customer contact, define customer invoice requirements and resolve disputes. You are expected to support the invoicing process, customer credit integrity testing, customer portal monitoring, and invoicing and delivery of document scanning.
Key Accountabilities
- Develop a deep understanding of the various types of Lubricants billing processes within various customer channels of trade, focus on customer requirements, and other sales and marketing offers
- Resolve billing disputes accurately and within prescribed service level targets
- Ready to work on email, chats and call to address customer queries
- Collaborate with various Lubricants functions such as Sales, Customer Support, Supply Chain, Pricing, Finance and Tax to capture information to ensure transactional accuracy
- Apply cause Investigation methodology for all billing errors to drive continuous improvement
- Participate in Investigation team that applies a data driven approach to identify specific problems to drive prevention opportunities
- Work closely with the Accounts Receivable team to ensure that billing defects are resolved in a timely manner that results in prompt collections ability
- Work closely with the Order Fulfillment team to assist in Order to Cash workflow
- Serves as customer advocate by understanding customer requirements and expectations, and acts as liaison between the customer and business representatives including credit, marketing, supply chain, technical support, product management and sales
- Maintain close contact with the customers to assess their requirements and handle the entire customer experience, including but not limited to: customer master information and detailed customer profiles, pricing/quote inquiries, dispute resolution, product information requests, invoicing, material returns and resolution of customer complaints
- Monitor distributors’ open order report to ensure adherence to BP policies and procedures on timely delivery and order confirmation; review and correct billings and credit processes as
- Orchestrate the troubleshooting for incorrect distributor crediting process issues related to platform, advance pricing, address book, payables, warehouse or receivables
- Assist in training distributors on use of financial tools
- Request and follow up on confirmation of delivery documentation when requested by distributors
Education and Experience
- Any Graduate with minimum of 3 years of Billing Support or Back Office Customer Service experience in order to cash processes such as master data, contract pricing, billing, tax, accounts receivable, etc.
- 2 years’ experience using service center tools; CRM, SAP or JDE.
- Proficient PC skills (Microsoft Outlook & Excel, IRAS/ Cross link) including considerable keyboarding skills
- Customer Service oriented – outstanding communication and people skills; energetic and enthusiastic; takes initiative to successfully anticipate the needs, handle the issues and resolve the problems of internal and external customers and clients; views complaints as opportunities; acts as a customer advocate establishing relationships and long-term mutual benefit
- Performance oriented – proactive self-starter biased to do things before being asked; attention to detail and excellent organization skills; creative insight into problem-solving; able to multi-task, lead time and balance multiple priorities
- Team oriented – actively promote a coordinated/positive team spirit and respect the diverse contributions of teams, partners and networks; create and build value for the company and its collaborators
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Customer Service Analyst
Posted today
Job Viewed
Job Description
Entity:
Finance
Job Family Group:
Job Description:
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
Join our Finance Team and advance your career as a/an
Key Accountabilities:
- Initial point of contact for all consumers regarding site experience concerns
- Provide superb customer service to our customers and team members.
- Leverage deep understanding of key account customers, processes / systems
- Act as a customer concern point for any verbal or written form of enquiries from external/internal customers
- Interact in a professional, , and efficient manner and call out relevant concerns
- Retail marketing program information, policy and product fulfilment.
- Retail site experience complaints, fuel quality claims, site locator etc.
- Complaint resolution, identification, and management of complaint root causes.
- Representatives are responsible for accurately creating tickets, promptly and efficiently acquiring critical information, and passing that information to the appropriate personnel.
- Maintain a high level of proficiency with electronic systems and processes used to facilitate communications and requests, provide contact information, and call logs and contact response teams; these systems include telephone systems, other electronic data capture systems, the notification system, Microsoft Office, and basic Windows functionality.
- Maintain and update knowledge documents critical to the operation of the Notification Centre; this includes call contact lists, business notification requirements, critical issue requirements and paths.
- Must have the ability to resolve appropriate actions for new or unique incidents without scripted guidance.
- Transfer knowledge at shift change to ensure handover of critical incidents and tickets are handled efficiently and accurately.
- Complete any special assignments such as data support for critical systems, system and activity documentation, knowledge base activities and other operational related assignments.
- Engage in continual learning and education to ensure a high level of understanding about business operations, technology and Crisis Management/Emergency Response systems and capabilities.
- Representatives must efficiently engage in continuous improvement in all activities
Education:
- Graduate degree or equivalent experience
- High-level computer knowledge in both hardware and software
- Networking and general application support
Job Requirements
- Superior customer service skills.
- Excellent written/oral communication skills and ability to build effective working relationships.
- Validated ability in established customer service organizations
- Team-oriented approach.
- Strong problem-solving skill
- Make recommendations on existing knowledge base documents and identify knowledge gaps.
- Build and maintain strong relationships with both the customer and internal business partn6ers through the provision of timely, accurate and high-quality service.
- Highlight process gaps and inefficiencies; proactively seek solutions to improve efficiency and / or level of service provided.
- Perform user acceptance testing in technology and systems to help ensure effective improvement execution.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Service Operation specialist - Archiving & Document Management
Posted today
Job Viewed
Job Description
32318
**Service Operation specialist - Archiving & Document Management**
Regular
Pune, India ( My candidate profile
Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
Service Operation Expert - Archiving & Document Management
Location: Pune (India)
Profile: Application integrator - Seniority 2 (3-7 years)
As a Service Operation Expert, you will support the operation, evolution and continuous improvement of Document Management services at Syensqo, including O365 and GWS solutions. You will collaborate with the Service Owner to drive operational excellence and evolve the services to meet the organization's growing and changing needs, playing an important part in a major digital transformation of our portfolio.
**Key responsibilities:**
**Technical Service**
· Collaborate in the technical management of Document Management solutions, ensuring reliability, performance, and user satisfaction.
· Act as the go-to technical expert for integrations and complex service scenarios, particularly in AODocs and its connections with platforms like DocuSign.
· Participate and perform document management solution rationalization projects.
· Proactively identify and implement changes to improve service capabilities, user experience, and operational efficiency.
· Manage the lifecycle of licenses and user access with a focus on optimization, security.and compliance.
· Strategic Operations & Service Evolution
· Collaborate with stakeholders in aligning service improvements and enhancements with evolving business needs.
· Contribute to transformation initiatives (e.g., onboarding new services, integrating new tools) through deep functional and technical knowledge.
· Use data and insights to influence service improvements and prioritize enhancements.
· Support, Quality, and Continuous Improvement
· Analyze incident patterns and contribute to investigate root cause and resolution, including collaboration with vendors and support partners.
· Drive improvements in support models (e.g., LO-L3 coordination), documentation, and escalation handling to ensure a seamless user experience.
· Optimize support documentation and proactively update knowledge bases to reduce recurring issues.
· Measure and improve key service KPIs (e.g., resolution time, user satisfaction).
**Enablement & Documentation**
· Create and maintain comprehensive technical documentation of the services, including architecture diagrams, integration logic, and service operations.
· Deliver targeted training and upskilling sessions to improve adoption and effective use of the tools.
· Equip internal teams with the resources they need to resolve issues and support users efficiently.
**Education and Experience:**
· Bachelor's degree in Information Technology, Computer Science, or a related field. 3-7 years of hands-on experience in managing Document Management or Archiving solutions in a technically-driven role.
· Knowledgeable on AODocs, Google Workspace (Drive, Shared Drives) solutions. Hands-on experience with Microsoft 365 tools, including Sharepoint, OneDrive for business, MS Teams.
· Experience contributing to service improvement initiatives and managing integrations across platforms is a plus.
· Familiarity with change management processes, continuous improvement, and IT service management frameworks (e.g., ITIL v4).
· Certifications such as ITIL others related to service delivery are a strong plus.
· Microsoft or Google Certifications, such as M365 Certified Enterprise Administrator Expert or GWS Admin Certification is desirable.
**Skills and Behavioral Competencies:**
· Passionate about optimizing and evolving services to meet changing needs. Able to balance operational excellence with innovation and change.
· Skilled at engaging stakeholders and translating business needs into actionable technical solutions.
· Comfortable navigation ambiguity and driving clarity in complex environments
· Familiarity with compliance, governance and security policies in both ecosystems (Google Vault, Microsoft Purview etc)
· Exposure to enterprise content migrations and ability to support planning and execution in cross-functional teams.
· Understandment of cloud architecture, identity and access management and enterprise collaboration tools
· Committed to high-quality deliveries, documentation, knowledge sharing and enabling others.
· Attention to detail and accuracy
· Scripting or automation skills on powershell, google app script or other solution is a plus
· Strong understanding of of ITIL v4 service management principles
· Passion for technology and desire to learn new skills.
Language Skills:
Fluent English (spoken and written)
About us
+ Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
+ At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
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Human Resources Executive
Posted today
Job Viewed
Job Description
**Job Number**
**Job Category** Human Resources
**Location** Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Service Associate - Food & Beverage
Posted today
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Guest Service Associate - Front Office
Posted today
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Nashik, Near Mumbai Naka, Nashik, Maharashtra, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.