Analyst, Business Process

Posted 5 days ago
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ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
**The team you will be a part of**
The Business Process team develops, implements and sustains cross-functional process improvement projects and business-wide improvement initiatives including training, mentoring, and consulting with Black Belts, Champions, and Green Belts. Identifies, suggests and implements best practices to facilitate best solutions and methods that will optimize processes in all areas of the business.
**This role in summary**
**As a Lean Transformation Leader, you will be responsible for driving the implementation of Lean philosophy, methodology, and tools across the organization. This includes owning the Production System Standards, championing the Ideal Production System, enabling a structured approach to cost savings, and leading initiatives to transform manufacturing processes. You will collaborate with cross-functional teams (CFT) to deliver sustainable improvements and develop a pipeline of initiatives aligned with the company's long-term operational excellence goals.**
**Your responsibilities will include**
**Operational Excellence & Lean Leadership**
+ **Implement Lean principles including 5S, SMED, VSM, Kaizen, and Visual Management.**
+ **Lead and enforce the Ideal Production System across operations.**
+ **Facilitate and validate Kaizen events and Focused Improvement activities.**
+ **Conduct operational audits and follow-up on improvement actions.**
+ **Guide leadership at all levels on Lean best practices and cultural integration.**
**Cost Savings & KPI Management**
+ **Identify, validate, and track cost-saving opportunities with cross-functional teams.**
+ **Ensure alignment of cost saving with finance and meet P4G (Productivity for Growth) targets.**
+ **Analyze cost vs. PP plan (Profit Plan) in collaboration with Finance.**
+ **Track and report Net and Gross P4G savings.**
+ **Develop a 3-year idea pipeline for continuous improvement initiatives.**
**Governance, Compliance & Quality**
+ **Ensure adherence to EHS (Environment, Health & Safety), Quality, and Maintenance objectives.**
+ **Report any non-conformities and enforce compliance across the plant.**
+ **Champion a ZERO mindset culture across Safety, Quality, and Waste.**
**Training & Capability Building**
+ **Coach production teams on Lean methodologies and tools.**
+ **Support HR in developing employee competence in Lean practices.**
+ **Promote a culture of continuous improvement and best practice sharing.**
**Minimum requirements**
+ **Experience Required: Minimum 7 years** **Education: Bachelor's degree preferred in Mechanical, Electronics, or Electrical Engineering** **Proven success in implementing Lean principles such as:** **5S, Kaizen, 7 QC Tools, SMED, VSM, Visual Management, and Lean Manufacturing** **Experience working directly with production and operations teams.** **Expertise in identifying improvement opportunities through data and root cause analysis.** **Strong KPI monitoring and performance reporting.** **Leading cross-functional improvement projects with measurable impact.**
**Preferred skills and experiences**
+ **Lead implementation of Ideal Production methodology to achieve World-Class Manufacturing status.**
+ **Conduct training on World Class Manufacturing (WCM) tools.**
+ **Lead and coordinate cross-functional projects and workshops.**
**Additional information**
Key Performance Indicators (KPIs)
Safety/Quality/Loss: ZERO Mindset
Cost Efficiency: Gross & Net P4G (%) vs Target
Operational Excellence: Improvement in Plant Scorecard (Leading & Lagging Indicators)
Timely Reporting: Regional & Divisional Reports
Lean Deployment: Ideal Production System Implementation and Integration
Functional Competencies
Strong leadership in project and change management.
Excellent communication and influencing skills.
High proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Ability to read and interpret technical documentation and process standards.
Strong analytical mindset and problem-solving skills.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers ( . Additional information about the company can be found on Facebook ( , Twitter ( , LinkedIn ( , Instagram ( and YouTube ( .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Business process Associate
Posted today
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Date Opened
13/10/2025
Job Type
Full time
Industry
Technology
Work Experience
1-3 years
City
Noida
Province
Uttar Pradesh
Country
India
Postal Code
Job DescriptionJob Summary:
We are looking for an enthusiastic Fresh Graduate. You will join a dynamic and fast-paced environment and work with cross-functional teams to help monitor & track the key metrics.
Roles and Responsibilities:
- You will be responsible to work in the business operations team and track the key metrics agreed upon.
- Analysing company processes for delays, obstructions, and weaknesses. Troubleshooting processing issues.
- Assessing process orders.
- Coordination with internal teams for issue resolution
- Creating production process reports
Skills Required:
- 0-6 months of experience.
- Bachelor's degree in Business, Arts, Commerce etc.
- Good communications skills (ability to articulate/understand)
- Proficient in all Microsoft Office applications.
- Good to have somebody with intermediate/advanced knowledge of Excel & Basic SQL Queries.
- Familiarity with monitoring/logging tools such as Graylog, Grafana, and Nagios will be considered a plus
- The ability to work in a fast-paced environment.
- The ability to handle multiple projects concurrently.
- Strong confidence & agility
Timings: 9 AM to 6 PM and 12 PM to 9 PM (Rotational)
Working days: 5 (Rotational Shift) & 2 Days off
Hiring Location: Sector 125, Noida
Work Mode: Onsite
Business Process Analyst
Posted today
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Job Description
Role:
We are seeking a detail-oriented and proactive Legal Back Office to support our back-office department. The ideal candidate will possess strong analytical skills, exceptional time management abilities, and the ability to work efficiently in a fast-paced environment. You will be responsible for performing various administrative and back-office duties that assist in maintaining smooth operations within the legal back office.
Responsibilities:
Provide administrative support to the legal team, including document management, filing, and data entry.
Maintain and update legal records and databases with a high level of accuracy and attention to detail.
Draft, proofread, and format legal documents, contracts, and correspondence under supervision.
Ensure timely processing of legal paperwork, including scanning, copying, and distribution of documents.
Follow defined processes and instructions to complete tasks within set timelines.
Identify and suggest improvements to existing processes to enhance efficiency.
Collaborate with other departments and teams to ensure smooth communication and workflow.
Handle confidential and sensitive information in accordance with company policies and legal guidelines.
CONTACT NUMBER:
SEND RESUME IN THIS PHONE NUMBER.
Job Types: Full-time, Permanent, Fresher
Pay: From ₹16,500.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Language:
- HINDI/ENGLISH (Preferred)
Location:
- Noida, Uttar Pradesh (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Business Process Analyst
Posted today
Job Viewed
Job Description
Global Role :
Analyst III Business Process Transactions
Primary Location :
Noida
Shift Time :
Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM)
Experience Range :
Primarily freshers OR experience level of 0-12 months
Education :
Graduate in any stream
Job Profile/Key Responsibilities
· Responsible for Policy administration and related services of Life or P&C Insurance Policies
· Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
· Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
· Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
· Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
· Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
Mandatory Skills:
· Candidates must possess good communication skill – Both verbal and written
· Good analytical and problem-solving skills
· Open to work in evening and Night Shifts
· PC literacy, basic knowledge of MS office and e-mail skills
· Typing skills with a minimum 25 WPM at 90% accuracy
Desired Skills (in case carrying some experience):
· Knowledge of US Insurance (Preferably Life and Health insurance)
· Working knowledge of accounting and reconciliation or should possess good understanding on concepts
Business Process Analyst
Posted today
Job Viewed
Job Description
Global Role : Analyst III Business Process Transactions
Primary Location : Noida
Shift Time : Evening/Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM)
Experience Range : Primarily freshers OR experience level of 0-12 months
Education : Graduate in any stream
Job Profile/Key Responsibilities
· Responsible for Policy administration and related services of Life or P&C Insurance Policies
· Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
· Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
· Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
· Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
· Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
Mandatory Skills:
· Candidates must possess good communication skill – Both verbal and written
· Good analytical and problem-solving skills
· Open to work in evening and Night Shifts
· PC literacy, basic knowledge of MS office and e-mail skills
· Typing skills with a minimum 25 WPM at 90% accuracy
Desired Skills (in case carrying some experience):
· Knowledge of US Insurance (Preferably Life and Health insurance)
· Working knowledge of accounting and reconciliation or should possess good understanding on concepts
Job Type: Full-time
Pay: ₹20, ₹250,000.00 per month
Work Location: In person
Analyst, Business Process
Posted today
Job Viewed
Job Description
Requisition ID: 68859
ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at
The Business Process team develops, implements and sustains cross-functional process improvement projects and business-wide improvement initiatives including training, mentoring, and consulting with Black Belts, Champions, and Green Belts. Identifies, suggests and implements best practices to facilitate best solutions and methods that will optimize processes in all areas of the business.
This role in summaryAs a Lean Transformation Leader, you will be responsible for driving the implementation of Lean philosophy, methodology, and tools across the organization. This includes owning the Production System Standards, championing the Ideal Production System, enabling a structured approach to cost savings, and leading initiatives to transform manufacturing processes. You will collaborate with cross-functional teams (CFT) to deliver sustainable improvements and develop a pipeline of initiatives aligned with the company's long-term operational excellence goals.
Your responsibilities will includeOperational Excellence & Lean Leadership
- Implement Lean principles including 5S, SMED, VSM, Kaizen, and Visual Management.
- Lead and enforce the Ideal Production System across operations.
- Facilitate and validate Kaizen events and Focused Improvement activities.
- Conduct operational audits and follow-up on improvement actions.
- Guide leadership at all levels on Lean best practices and cultural integration.
- Identify, validate, and track cost-saving opportunities with cross-functional teams.
- Ensure alignment of cost saving with finance and meet P4G (Productivity for Growth) targets.
- Analyze cost vs. PP plan (Profit Plan) in collaboration with Finance.
- Track and report Net and Gross P4G savings.
- Develop a 3-year idea pipeline for continuous improvement initiatives.
- Ensure adherence to EHS (Environment, Health & Safety), Quality, and Maintenance objectives.
- Report any non-conformities and enforce compliance across the plant.
- Champion a ZERO mindset culture across Safety, Quality, and Waste.
- Coach production teams on Lean methodologies and tools.
- Support HR in developing employee competence in Lean practices.
- Promote a culture of continuous improvement and best practice sharing.
- Experience Required: Minimum 7 years
Education: Bachelor's degree preferred in Mechanical, Electronics, or Electrical Engineering
Proven success in implementing Lean principles such as:
5S, Kaizen, 7 QC Tools, SMED, VSM, Visual Management, and Lean Manufacturing
Experience working directly with production and operations teams.
Expertise in identifying improvement opportunities through data and root cause analysis.
Strong KPI monitoring and performance reporting.
Leading cross-functional improvement projects with measurable impact.
- Lead implementation of Ideal Production methodology to achieve World-Class Manufacturing status.
- Conduct training on World Class Manufacturing (WCM) tools.
- Lead and coordinate cross-functional projects and workshops.
Key Performance Indicators (KPIs)
Safety/Quality/Loss: ZERO Mindset
Cost Efficiency: Gross & Net P4G (%) vs Target
Operational Excellence: Improvement in Plant Scorecard (Leading & Lagging Indicators)
Timely Reporting: Regional & Divisional Reports
Lean Deployment: Ideal Production System Implementation and Integration
Functional Competencies
Strong leadership in project and change management.
Excellent communication and influencing skills.
High proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
Ability to read and interpret technical documentation and process standards.
Strong analytical mindset and problem-solving skills.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Business Process Manager
Posted today
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Job Summary
Pinnacle Group is a nationally recognized leader in workforce solutions.
Our culture is built on performance, accountability, and collaboration—empowering our teams to solve problems, drive outcomes, and deliver value every day.
The Resource Deployment Manager will lead the day-to-day management of our H1B employee program.
This includes managing and supporting H1B employees throughout the full assignment lifecycle, monitoring timesheet activity, partnering with recruiters and account managers, serving as the primary point of contact for H1B consultants, coordinating redeployment efforts, collaborating with internal immigration teams, maintaining compliance with immigration regulations, and tracking program status, resource availability, and utilization metrics.
- Key Responsibilities:
- Manage and support H1B employees throughout the full assignment lifecycle.
- Monitor timesheet activity to ensure H1B contractors are consistently working the maximum allowable hour.
- Partner with recruiters and account managers to identify and align open client roles with available H1B consultants.
- Serve as the primary point of contact for H1B consultants, providing regular communication, support, and career guidance.
- Coordinate redeployment efforts to minimize bench time and increase utilization across accounts.
- Collaborate with internal immigration teams to gather and manage all necessary H1B documentation and records.
- Maintain compliance with immigration regulations and internal policies related to H1B employment.
- Track program status, resource availability, and utilization metrics; provide regular reporting to leadership.
Why Work Here?
At Pinnacle Group, we empower our teams to solve problems, drive outcomes, and deliver value every day. Our culture is built on performance, accountability, and collaboration. We offer opportunities for growth, development, and advancement in a dynamic and fast-paced environment.
What We Offer:
Competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Opportunities for professional growth and development through training, mentorship, and career advancement.
Qualifications:
- Minimum 2 years of experience in workforce management or a related field.
- Proven track record of success in managing H1B employee programs.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
How to Apply:
To learn more about this opportunity and apply, please visit our website at (company website).
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Business Process Designer
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Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time.
Must have skills : SAP ABAP Development for HANA
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Business Process Designer, you will engage in a dynamic environment where your primary focus will be on analyzing, developing, and enhancing workflows. A typical day involves collaborating with various stakeholders to identify inefficiencies in existing processes, proposing innovative solutions, and ensuring that workflows are optimized for effectiveness. You will work closely with business users to gather detailed product requirements and use cases, while also designing mechanisms for continuous monitoring and feedback collection to refine processes over time. Your role will be pivotal in driving improvements and ensuring that the organization operates at its highest potential. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops and meetings to gather insights and feedback from stakeholders. - Document process flows and create detailed specifications for process improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA. - Good To Have Skills: Experience with process mapping tools and methodologies. - Strong analytical skills to assess and improve business processes. - Ability to communicate effectively with both technical and non-technical stakeholders. - Familiarity with project management principles and practices. Additional Information: - The candidate should have minimum 2 years of experience in SAP ABAP Development for HANA. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Business Process Analyst
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We are seeking a dynamic and detail-oriented Business Analyst with 6-8 years of experience in the Business Process Outsourcing (BPO) and Tech support industry. The ideal candidate will play a key role in analyzing business processes, identifying improvement opportunities, and implementing solutions that drive efficiency and value for our operational efficiency, productivity improvement, project margins and continual improvement. People should be smart analyzing the gaps , operational bottlenecks and find proactively the issues and review quality issues. This role involves close collaboration with ops team, MIS and WFM team, client and cross-functional teams, and stakeholders to ensure optimal business outcomes.
Key Responsibilities
- Analyze and document existing business processes and workflows within the BPO environment and tech support to identify operational gaps, inefficiencies, and areas for improvement. Review those areas which helps to improve the quality of services and help to improve CSAT and ESAT. - Gather and interpret requirements from stakeholders and translate them into actionable project plans and business requirement and functional specification documentations and solutions. - Develop detailed business requirement documents (BRDs), functional specifications, and process maps. - Work closely with operations, IT, Finance , Payroll and client teams to implement process enhancements and technology solutions. - Lead and facilitate process improvement initiatives using methodologies such as Six Sigma, Lean, or similar frameworks. - Monitor and report on key performance indicators (KPIs) to track project success and ongoing process health. - Provide training and support to staff on new procedures, tools, and best practices. - Support management activities, ensuring smooth transitions and adoption of new processes. - Conduct root cause analysis of operational issues and recommend corrective actions. - Ensure compliance with industry standards, regulatory requirements, and company policies.
Required Qualifications & Skills
- Bachelor’s degree in business administration/ITor related field (Master’s degree preferred). - 6-8 years of experience as a Business Analyst in the BPO industry. - Strong analytical and problem-solving skills with a proven track record in process improvement. - Proficiency in process mapping tools (e.g., Visio , Power BI , reporting tools ) and data analysis tools (e.g.SQL , Warehouse /ETL data lake etc). - Excellent verbal and written communication skills; ability to interact with stakeholders at all levels. - Experience with project management methodologies (Agile, Waterfall, etc.) is a plus. - Certification in Six Sigma, Lean, CBAP, or similar is highly desirable. - Ability to work independently and manage multiple projects simultaneously. - Strong attention to detail and organizational skills.
Preferred Attributes
- Experience working with BPO and Tech support and international clients and cross-cultural teams. - Knowledge of automation tools and digital transformation in the BPO sector. - Adaptability to fast-paced, changing environments. - Proactive approach to identifying and solving business challenges.
Business Process Consultant
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Location: Bangalore, Pune and Noida
Experience: 5–10 years
Employment Type: Full-time
About the Role
We are seeking a highly motivated ServiceNow Business Process Consultant to join our team. The ideal candidate will bridge the gap between business needs and technology, ensuring seamless adoption of ServiceNow solutions. You will work closely with clients and stakeholders to analyze requirements, design process improvements, and implement scalable ServiceNow workflows that drive efficiency and business value.
Key Responsibilities
- Engage with business stakeholders to gather, analyze, and document requirements for ServiceNow implementations. - Translate business processes into ServiceNow workflows and functional solutions. - Lead workshops, process mapping, and gap analysis sessions to align platform capabilities with business goals. - Provide expertise in ITSM, ITOM, HRSD, CSM, or other ServiceNow modules based on project requirements. - Partner with technical teams to ensure solution designs meet business needs. - Define KPIs, reporting structures, and dashboards to measure process efficiency and outcomes. - Act as a trusted advisor to clients on ServiceNow best practices and roadmap strategies. - Support change management, user training, and adoption initiatives.
Required Skills & Qualifications
- 5–10 years of experience in business process consulting, with at least 3 years in ServiceNow. - Strong understanding of ITIL framework and process design. - Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM. - Proven ability to facilitate workshops and engage with C-level stakeholders. - Excellent skills in documentation, business analysis, and requirement gathering. - Strong communication, presentation, and stakeholder management skills. - ServiceNow certification(s) such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or ServiceNow Business Process Consultant Certification is a plus.
Good to Have
- Experience in Agile/Scrum methodologies. - Knowledge of integration strategies and third-party tools. - Familiarity with automation, AI/ML, and digital transformation initiatives.