749 Product Director jobs in India

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the role :Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect)? We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/systems. Expectation: • Working closely with business leads to understand product use cases, customer journeys, business applicability and impact of each use case.• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables.• Make sure that clear, simple, and technically sound decisions are made.• With your strong knowledge of different technology platforms in your vertical or in the company, we expect you to raise your hand when either any wrong design decision is being made or if similar function exists in other systems that could be reused.• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them. • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Bachelors degree in engineering, computer science and/or related field• MBA from premier institution•  Professional experience in a product management or analytical role, Exp should be in between 8-12 years, out of which minimum 6 years in product management• Experience in experience in building ML models + recommendation engines would be a plus• Have an extreme bias towards action basically, you need to have the Get Shit Done attitude• Solutions orientated within a high-energy and fast-paced work environment• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features• Possess excellent oral, written, verbal and interpersonal communication skills Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology· Improve the average revenue per use by increasing the cross-sell opportunities· A solid 360 feedback from your peer teams on your support of their goals· Respect, that is earned, not demanded from your peers and manager Compensation :If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Product Management – Director Experience - 10 - 12 YearsAbout Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the team: We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants.About the role: Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect)We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/systems.Expectation: • Working closely with business leads to understand product use cases, customer journeys, business applicability and impact of each use case.• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables.• Make sure that clear, simple, and technically sound decisions are made.• With your strong knowledge of different technology platforms in your vertical or in the company, we expect you to raise your hand when either any wrong design decision is being made or if similar function exists in other systems that could be reused.• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them.• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly.• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).Superpowers that will help you succeed in this role: • Bachelors degree in engineering, computer science and/or related field.• Professional experience in a product management or analytical role, Exp should be in between 10- 12 years, out of which minimum 7 years in product management.• Have an extreme bias towards action basically, you need to have the Get Shit Done attitude.• Solutions orientated within a high-energy and fast-paced work environment.• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features.• Possess excellent oral, written, verbal and interpersonal communication skillsWhy join us?  · A collaborative output driven program that brings cohesiveness across businesses through technology· Improve the average revenue per use by increasing the cross-sell opportunities· A solid 360 feedback from your peer teams on your support of their goals· Respect, that is earned, not demanded from your peers and manager.Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Product Management – Senior/Group Product Manager - • Understanding of Lending collections systems is required.  Experience - 8 - 12 YearsAbout Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. the team: We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and the role: Are you someone who loves to build products and also gets curious about the technology stack being used?Have you worked in technical roles at some point in your career and enjoyed them (be it software developer,engineering manager, or architect)? We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/: • Understanding of Lending collections systems is required.  • Working closely with business leads to understand product use cases, customer journeys, business applicability and impact of each use case.• Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables.• Make sure that clear, simple, and technically sound decisions are made.• With your strong knowledge of different technology platforms in your vertical or in the company, we expect you to raise your hand when either any wrong design decision is being made or if similar function exists in other systems that could be reused.• Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them.• Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly• Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).Superpowers that will help you succeed in this role: • Understanding of Lending collections systems is required.  • Bachelors degree in engineering, computer science and/or related field• Professional experience in a product management or analytical role, Exp should be in between 8- 10 years, out of which minimum 5 years in product management• Have an extreme bias towards action basically, you need to have the Get Shit Done attitude• Solutions orientated within a high-energy and fast-paced work environment• Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features• Possess excellent oral, written, verbal and interpersonal communication skills.Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology· Improve the average revenue per use by increasing the cross-sell opportunities· A solid 360 feedback from your peer teams on your support of their goals·Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

About Paytm Group:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role

As a Product Manager for Card Acquiring , you will be responsible for building and scaling card-based payment products for our vast network of offline and online merchants. You will work closely with banks, networks (Visa, Mastercard, Rupay, American Express), and internal teams to deliver high-performance card processing solutions. You will be the voice of the merchant and the architect of high-SR, low-latency, and regulation-compliant card payment infrastructure.

Ke y Responsibilities:-

Own the end-to-end lifecycle of card acquiring products – from strategy and roadmap to execution and post-launch performance.

Define product features and enhancements focused on card payment acceptance across POS, online, and in-app channels.

Integrate and manage partnerships with issuer and acquirer banks, card networks, and processors.

Monitor and drive improvements in key metrics such as transaction success rate (SR), latency, authorization rates, fraud, and chargebacks.

Lead initiatives related to card tokenization, contactless/NFC enablement, recurring payments (SI on cards), and international acceptance.

Collaborate with engineering, design, risk, legal, and compliance to ensure scalable and compliant rollout of features.

Track RBI regulations, network advisories, and ensure product readiness and compliance.

Work with sales and operations teams to enable adoption and resolution of merchant issues.

What You’ll Need

4–8 years of product management experience, with at least 2 years in card payments, acquiring, or processing.

Strong understanding of card acquiring infrastructure, transaction lifecycle, settlement, MDR, and risk/fraud handling.

Experience in working with card networks (Visa, Mastercard, Rupay), acquiring banks, or payment processors.

Data-driven decision-making with hands-on experience in SQL, Excel, or dashboarding tools.

Excellent stakeholder management, cross-functional collaboration, and problem-solving skills.

Familiarity with RBI and PCI-DSS compliance standards is a plus.

Why Join Us

Be a key player in shaping the card payments experience for millions of Indian merchants.

Solve for scale: Handle transaction volumes at one of the largest payment processors in India.

Work with some of the most talented teams across product, engineering, and design.

Join a fast-paced, impact-driven environment with a focus on innovation, ownership, and excellence.

Compensation :

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
**What Does Success Look Like**
Sprinklr is seeking an experienced and visionary Associate Director/Director of Product Management to lead our CCaaS product line. The ideal candidate will possess deep expertise in the CCaaS market, a strong
customer focus, and a proven ability to drive product innovation. This role will be pivotal in defining and executing the product strategy to ensure our CCaaS solutions remain at the forefront of the industry.
**What You'll Do**
+ Product Strategy & Vision: Develop and communicate a compelling product vision and strategy for Sprinklr's CCaaS offerings, aligned with the company's overall goals and market needs.
+ Market Analysis: Conduct thorough market research and competitive analysis to identify trends, opportunities, and threats in the CCaaS landscape.
+ Roadmap Development: Create and maintain a comprehensive product roadmap, prioritizing features and enhancements based on market demand and strategic objectives.
+ Stakeholder Collaboration: Collaborate closely with engineering, sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies.
+ Customer Engagement: Engage with customers to gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences.
+ Innovation & Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements.
+ Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth.
+ Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform strategic decision-making.
+ Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets.
**What Makes You Qualified**
+ Education: Bachelor's degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
+ Experience: Minimum of 8 years of experience in product management OR management consulting focusing on Tech industry and strategy, with at least 5 years in a leadership role within the CCaaS or related industry.
+ Leadership Skills: Proven track record of leading and developing high-performing product teams.
+ Strategic Thinking: Ability to think strategically and translate market insights into actionable product strategies.
+ Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present to executive leadership and external stakeholders.
+ Customer-Centric: Passion for understanding and solving customer problems, with a focus on delivering exceptional user experiences.
+ Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
+ Agile Methodology: Experience with Agile/Scrum development methodologies.
+ Collaboration: Ability to work effectively in a cross-functional team environment and manage multiple stakeholders.
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .