585 Digital Transformation jobs in India

About Concentrix:

Concentrix Corporation (NASDAQ: CNXC) a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.

Key essentials:

1. Hands on with DMAIC methodology and must have led any RPA / Cognitive solution-based project to improve customer experience.
2. Green Belt certification is mandate; however, preference is for Black belt certified professional
3. Must have experience in process mapping and process maturity (As IS - TO BE process) via MS Visio
4. Good to have knowledge around Gen AI, ML and Minitab

It's a complete Work from Office role (5days week) from Hyderabad office

Key Roles & Responsibilities:

• Co-innovate with our clients to outline transformation roadmaps
• Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping
• Support delivery, account management, sales teams in problem solving and driving business growth
• Develop Innovative solutions which helps in addressing the identified people, process, technology opportunities
• Create a culture of problem solving by imparting trainings
• Identify new technologies which can help us improve CNX &/ our client’s business processes

Desired Skills/ Preferred Qualifications:

• Comprehensive understanding of Business Process Service & CX business & associated channels
• Solution Building – Business Transformation Roadmaps
• Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma
• Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc)
• Proven experience in conducting Process Discoveries & write Process Design Documents
• Lean Six Sigma BB / MBB Certification would be preferable
• Strong Stakeholder / client management experience

Key Responsibilities:

1.Salesforce Implementation & Optimization:

• Lead the design, development, and implementation of Salesforce solutions to align with business goals.
• Lead the end-to-end design, sales force suite configuration , development, and integration of Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud) with existing business processes.
• Architect and implement Salesforce solutions tailored to support Industry 4.0 advancements like automation, IoT, AI, and big data integration.
• Manage the customization of Salesforce workflows, dashboards, and reports to enhance real-time insights for operational efficiency and customer engagement.
• Customize Salesforce applications to meet organizational needs, including Sales Cloud, Service Cloud, and other integrations.
• Develop a strategy for integrating Salesforce with other digital systems and platforms.

2.Digital Transformation Leadership:

• Identify opportunities for process improvements and drive end-to-end digital transformation projects.
• Work with cross-functional teams to identify business needs and align Salesforce solutions with digital initiatives.
• Develop roadmaps for digital adoption, prototyping, testing, deployment, and monitoring.
• Driving other Digital technologies around wind turbine maintenance and service

3.Stakeholder Engagement:

• Partner with business leaders and teams to understand specific business requirements and ensure Salesforce solutions are fully optimized for different departments.
• Act as a bridge between technical teams and business stakeholders to ensure seamless implementation.

4.Salesforce Maintenance & Support:

Manage ongoing Salesforce projects, including system upgrades, user training, and post-implementation support.

Conduct regular audits and assessments to ensure Salesforce is performing optimally and remains aligned with business goals.

5.Innovation & Data Insights:

• Leverage insights from Salesforce data analytics to improve customer experience and decision-making.
• Stay updated on Salesforce best practices, emerging trends, and new releases to continuously enhance systems.

6.Team Leadership & Mentorship:

• Lead teams of Salesforce developers, administrators, and other digital professionals.
• Provide mentorship and guidance to junior staff members in Salesforce-related projects.

7.Program Management:

• Ensure on-time, in-scope delivery of digital transformation projects.
• Manage communication, risk mitigation, and stakeholder alignment across functions and regions.

Required Qualifications:

•Education: B.E/B.Tech (Computer Science/IT or related field) or equivalent experience.

•Experience: 12+ years of experience in driving digital transformation projects, with at least 3 years of Salesforce implementation experience.

•Certifications: Salesforce Administrator or Developer certification (must). PMP,CSM , CMMI, or ITIL certifications (preferred).

Required Skills:

•Salesforce Expertise: Extensive experience in Salesforce platform, including customization, workflows, and integrations with other digital tools.

•Digital Technologies: Familiarity with other digital tools and platforms, including AI, automation, cloud computing (Azure), and ERP (like SAP).

•Project Management: Strong understanding of Agile methodologies and ability to manage end-to-end Salesforce projects, from conception to deployment.

Stakeholder Management: Excellent ability to work with business leaders to gather requirements, build trusted relationships, and deliver impactful digital solutions.

•Team Leadership: Proven leadership and team management skills in the context of digital transformation and Salesforce projects.

•Communication: Strong verbal and written communication skills, with the ability to translate technical solutions into business benefits.

Experience in Tools/Technologies:

•Salesforce (Sales Cloud, Service Cloud, Marketing Cloud)

•ERP systems like SAP

•Microsoft Office 365

•Cloud platforms (Azure)

•React (front-end development)

•Industry 4.0 Technologies (IoT, AI, Automation)

•UI/UX Design Tools (Adobe XD, Figma, Sketch)

•Data Privacy and IT security frameworks (ISO 27001, GDPR)

Vertical

Planning & Digital

Position

Executive – Digital Transformation

Reporting

Planning & Digital Head

Qualification

B. Tech/M. Tech

Experience

3+ years in similar role

Skills Required

• Strong leadership and team management skills, with the ability to guide and motivate a team.
• In-depth knowledge of Aerospace manufacturing processes, digital technologies, and data analytics.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Proficiency in application implementation, digital tools, and data analytics platforms.

Responsibilities

Digital Transformation:

• Implement and manage digital solutions and tools to enhance planning processes and operational efficiency.
• Evaluate and integrate new technologies to support digital transformation initiatives.
• Collaborate with IT and other departments to ensure effective implementation and integration of digital applications like ERP, S2P, Advanced Planning and Scheduling, MRP, Advanced Data analytics etc.

Process Optimization:

• Analyze existing processes and identify areas for improvement and efficiency gains.
• Develop and enforce best practices, standards, and procedures related to planning and digital operations.
• Implement process improvements to reduce lead times, costs, and resource usage.

Data Management and Analytics:

• Oversee data collection, management, and analysis to support planning and decision-making.
• Develop and utilize data analytics to generate insights, identify trends, and support strategic planning.
• Ensure accuracy and reliability of data used in planning and digital initiatives.

Project Management:

• Lead and manage projects related to digital transformation, ensuring timely delivery and alignment with project objectives.
• Coordinate with cross-functional teams and external vendors to achieve project goals.
• Monitor project progress, manage risks, and address any issues that arise during the project lifecycle.

Team Leadership:

• Supervise and mentor planning and digital transformation team members, providing guidance and support.
• Set clear objectives, performance goals, and development plans for team members.
• Conduct performance reviews and identify training needs to support team growth and development.

Stakeholder Collaboration:

• Work closely with senior management, production, procurement, and other departments to align planning and digital initiatives with business objectives.
• Communicate project updates, progress, and issues to stakeholders effectively.
• Represent the Digital department in meetings and discussions with internal and external stakeholders.

Compliance and Standards:

• Ensure all digital activities comply with industry standards, regulations, and company policies.
• Develop and maintain documentation related to planning processes and digital initiatives.
• Conduct regular reviews and audits to ensure compliance and identify areas for improvement.

Innovation and Continuous Improvement:

• Stay current with industry trends, technologies, and best practices related to aerospace manufacturing and digital transformation.
• Promote a culture of continuous improvement and innovation within the team and organization.
• Identify and implement new methodologies and technologies to drive efficiency and competitive advantage.

This is a strategic role responsible for guiding the organization in its digital journey. As we grow in our business and take up new challenges, we want a professional who will drive and guide us to adapt/adopt modern digital technologies that can help us improve efficiencies, scale up operations and importantly improve our service levels to customer .

We are looking for a professional with 15+ years of experience and lead E2E digital transformation initiatives at an organization level.

Core competencies Required :-

• Change management
• Collaborating with stakeholders
• Leading digital transformation projects

Qualification –

• B.E / B.tech in Mechanical / Instrumentation / Computer Science.
• SAP knowhow would be an added advantage.

Responsibilities: -

• Assessing the current state of the organization’s technology, systems, and processes to identify opportunities for improvement
• Prepare a roadmap how workflows (procure to pay , order to cash , lead to cash etc) can be digitized to improve efficiencies and service levels to customer.
• Managing and optimizing digital tools, platforms, and workflows to ensure efficiency and productivity.
• Collaborate with SAP, BI and functional teams to solve operational and business challenges with the right digital approach.
• Key member for implementation of CRM & SAP HANA project
• Develop a digital culture in the organization by using smart technology for problem solving.
• Use Industry 4.0 concepts to measure, automate and improve process.

We are seeking a strategic and proactive Change Management Lead to oversee organizational readiness and user adoption during the migration from our current Adobe Experience Manager (AEM) on-premise Digital Asset Management (DAM) system to AEM on Adobe Managed Services (AMS). This role will play a critical part in ensuring that business users, creative teams, and technical stakeholders are aligned, trained, and supported throughout the transition.

Transform Customer Experiences with AI-Powered Solutions

Avoca is an all-in-one AI lead-conversion platform for home-service brands.

• Craft software integrations and new features in JavaScript/TypeScript to enhance the user experience.
• Deploy, monitor, and fine-tune conversational agents for large HVAC, plumbing, and electrical companies to boost customer engagement.
• Troubleshoot production issues, conduct root-cause analysis, and implement fixes quickly.
• Collaborate with client stakeholders and product teams to roll out enhancements that increase conversion rates.

• Achieve startup drive by delivering results under pressure, ambiguity, and big growth goals.
• Demonstrate a proven knack for debugging and technical support in SaaS environments.
• Showcase fluency in JavaScript and TypeScript (Node.js or browser).
• Apply sharp analytical thinking and attention to detail to deliver high-quality results.
• Display clear, confident written communication skills when interacting with B2B clients.
• Hold a B.S. in Computer Science, IT, or a related field (or equivalent experience).

We are seeking a strategic and proactive professional to oversee organizational readiness and user adoption during the migration from our current Adobe Experience Manager (AEM) on-premise Digital Asset Management (DAM) system to AEM on Adobe Managed Services (AMS).

• This role will play a critical part in ensuring that business users, creative teams, and technical stakeholders are aligned, trained, and supported throughout the transition.

• Develop and execute a change management strategy and roadmap to support the AEM DAM migration initiative.
• Design DAM structure, metadata, and tagging strategy by closely partnering with technical teams to understand business goals, content workflows, and publishing mechanisms.
• Identify impacted user groups and design tailored communication, training, and engagement plans.
• Lead stakeholder engagement efforts to gather input, manage expectations, and drive adoption.
• Develop and deliver training materials, user guides, and onboarding content for internal teams and external partners.
• Monitor and address resistance, questions, and feedback from users to ensure smooth transition and sustained usage.
• Act as a liaison between business and technical teams, ensuring change impact is understood and mitigated.

• Fluent in written and spoken English.
• 5+ years of experience in change management within digital or enterprise technology transformation projects.
• Proven track record with DAM platforms, preferably Adobe Experience Manager (AEM).
• Experience with cloud transitions or migrations (on-premise to SaaS/PaaS/AMS).
• Strong skills in stakeholder communication, training delivery, and change impact analysis.

• Certification in change management (e.g., PROSCI, ADKAR) is a plus.
• Familiarity with creative operations, marketing workflows, or asset lifecycle processes is preferred.
• Skilled communicator, strategist, and facilitator who thrives at the intersection of technology and people.
• Understanding and the ability to help teams navigate the transition with clarity and confidence.

We are seeking a strategic and proactive Change Management Lead to oversee organizational readiness and user adoption during the migration from our current Adobe Experience Manager (AEM) on-premise Digital Asset Management (DAM) system to AEM on Adobe Managed Services (AMS).

This role will play a critical part in ensuring that business users, creative teams, and technical stakeholders are aligned, trained, and supported throughout the transition.

The working hours are in the US Eastern Time Zone. Work hours will start from 6:30 PM IST and last for eight hours as this is a full-time job.

• Develop and execute a change management strategy and roadmap to support the AEM DAM migration initiative
• Design DAM structure, metadata, and tagging strategy by closely partnering with technical teams to understand business goals, content workflows, and publishing mechanisms
• Identify impacted user groups and design tailored communication, training, and engagement plans
• Lead stakeholder engagement efforts to gather input, manage expectations, and drive adoption
• Develop and deliver training materials, user guides, and onboarding content for internal teams and external partners
• Monitor and address resistance, questions, and feedback from users to ensure smooth transition and sustained usage
• Act as a liaison between business and technical teams, ensuring change impact is understood and mitigated

• Fluent in written and spoken English
• 5+ years of experience in change management within digital or enterprise technology transformation projects
• Proven track record with DAM platforms, preferably Adobe Experience Manager (AEM)
• Experience with cloud transitions or migrations (on-premise to SaaS/PaaS/AMS)
• Strong skills in stakeholder communication, training delivery, and change impact analysis

• Certification in change management (e.g., PROSCI, ADKAR) is a plus
• Familiarity with creative operations, marketing workflows, or asset lifecycle processes is preferred
• Skilled communicator, strategist, and facilitator who thrives at the intersection of technology and people
• Understanding and the ability to help teams navigate the transition with clarity and confidence

As a seasoned Growth & Automation Specialist, we're seeking a strategic thinker who can drive digital campaigns across multiple channels and build scalable automation workflows using tools like Zapier, n8n, Make, Airtable, etc. Key responsibilities include planning and executing full-funnel digital marketing campaigns, driving traffic, signups, and MQLs through SEO, SEM, email, social, and landing pages.

Growth & Digital Marketing:

• Develop and implement data-driven growth strategies to boost user engagement and revenue
• Optimize campaign performance using analytics tools (GA4, Hotjar, etc.)
• Rapidly test and iterate on growth experiments (A/B testing, viral loops, landing pages)

Automation & Tools:

• Become proficient in building and maintaining powerful workflows using Zapier, n8n, or Make
• Automate lead capture, CRM updates, notifications, emails, and reports
• Integrate various tools like Webflow, Typeform, Notion, Airtable, Slack, Google Sheets

Required Skills & Qualifications:

• Must have 2–5 years of experience in digital marketing & growth hacking
• Strong hands-on experience with Zapier, n8n, and web automation
• Familiarity with Google Analytics, UTM tracking, CRM tools (e.g., Zoho, HubSpot)
• Data-driven and experiment-oriented mindset

We offer a dynamic work environment with high ownership and the opportunity to drive real revenue. If you're passionate about growth hacking and automation, send your CV and portfolio or automation examples to Application – Digital Marketer & Growth Hacker . We look forward to collaborating with talented individuals who share our vision.