What Jobs are available for Sales Director in Mumbai?

About **Zscaler**
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Regional Director, Majors to join our team. Reporting to the RVP Sales, you will be responsible for:
+ Leading and developing a high-performing team of Account Executives to achieve growth in the region
+ Recruiting, hiring, and nurturing top sales talent
+ Collaborating with marketing and channel teams to build a robust sales pipeline
+ Driving regional strategy to consistently achieve quarterly sales quotas
+ Implementing scalable sales processes for visibility, predictability, and operational excellence
**What We're Looking for (Minimum Qualifications)**
+ Bachelor's degree or global equivalent in a related field
+ 5+ years of Enterprise Sales Leadership experience in software/SaaS space
+ Proven track record of building and leading successful sales teams
**What Will Make You Stand Out (Preferred Qualifications)**
+ Well networked to attract top-performing professionals into the selling organization
+ Experience with SaaS business models with enterprise security experience
+ Experience with multiple routes to market through a broad network of channel partners
#LI-AM7
#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
+ Various health plans
+ Time off plans for vacation and sick time
+ Parental leave options
+ Retirement options
+ Education reimbursement
+ In-office perks, and more!
Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here ( .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. _See more information by clicking on the_ Know Your Rights: Workplace Discrimination is Illegal ( _link._
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Our client is searching for a highly motivated and results-driven Senior Enterprise Sales Director to lead and expand their sales operations in a fully remote capacity. This pivotal role demands a strategic thinker with a proven history of closing significant enterprise deals and building long-term customer relationships. You will be responsible for developing and executing comprehensive sales strategies, identifying new business opportunities, and driving revenue growth within key accounts. The ideal candidate will have extensive experience in direct enterprise sales, a deep understanding of sales methodologies, and the ability to navigate complex sales cycles with C-level executives. You will manage a portfolio of existing clients, ensuring customer satisfaction and identifying upsell and cross-sell opportunities, while also actively prospecting for new business. This role requires exceptional negotiation, presentation, and communication skills. You will work closely with marketing, product, and customer success teams to ensure a cohesive go-to-market strategy and exceptional client experience. We are looking for a self-starter who thrives in a remote-first environment, possesses excellent organizational skills, and can effectively manage their time and pipeline to meet and exceed ambitious sales targets. A strong network within the industry and a demonstrated ability to build and maintain high-performing sales pipelines are crucial for success. This is an exceptional opportunity to join a growing company and make a significant impact on its trajectory.

Responsibilities:

• Develop and implement strategic sales plans to achieve company objectives and sales targets.
• Identify, qualify, and close new enterprise-level business opportunities.
• Manage and nurture relationships with key enterprise clients, ensuring high levels of satisfaction.
• Develop and deliver compelling sales presentations and proposals to prospective clients.
• Collaborate with internal teams (marketing, product, customer success) to ensure a unified approach.
• Accurately forecast sales revenue and maintain a robust sales pipeline.
• Negotiate contract terms and pricing with enterprise clients.
• Stay current on industry trends, market activities, and competitors.
• Provide market feedback to the product and marketing teams.
• Mentor and guide junior sales team members on best practices.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.
• 10+ years of proven success in enterprise sales, with a focus on closing large, complex deals.
• Demonstrated experience in building and managing strong relationships with C-level executives.
• Exceptional negotiation, communication, and presentation skills.
• Proven ability to develop and execute effective sales strategies.
• Experience with CRM software (e.g., Salesforce) and sales enablement tools.
• Self-motivated, organized, and able to thrive in a fully remote work environment.
• Strong analytical and problem-solving skills.
• Ability to travel occasionally for client meetings and industry events if required.

This role is fully remote, allowing you to work from anywhere. We offer a highly competitive compensation package, including base salary, commission, and performance-based bonuses, along with comprehensive benefits.

Our client is seeking a results-driven and dynamic Senior Enterprise Sales Director to lead their expansion in the enterprise market, operating remotely. This executive-level position will be responsible for developing and executing a comprehensive sales strategy to drive revenue growth within major enterprise accounts. You will lead a high-performing sales team, cultivate strong relationships with C-level executives, and identify new business opportunities. The ideal candidate possesses a deep understanding of enterprise sales cycles, a proven track record of exceeding sales quotas, and exceptional leadership and negotiation skills. This role requires a strategic thinker who can navigate complex organizational structures and deliver value to large clients.

Responsibilities:

• Develop and implement a robust enterprise sales strategy to achieve and exceed ambitious revenue targets.
• Lead, mentor, and motivate a team of enterprise account executives to drive sales performance.
• Identify and prospect new enterprise-level opportunities, building a strong sales pipeline.
• Cultivate and maintain strong, long-term relationships with key stakeholders at Fortune 500 companies and large enterprises.
• Understand client business needs and effectively position the company's solutions to address those needs.
• Negotiate complex sales contracts and close high-value deals.
• Collaborate with marketing, product, and customer success teams to ensure a cohesive customer experience.
• Analyze sales data and market trends to refine sales strategies and identify competitive advantages.
• Represent the company at industry events, conferences, and client meetings.
• Provide accurate sales forecasts and reporting to senior management.
• Stay abreast of industry developments and competitor activities to maintain a competitive edge.
• Drive cross-functional collaboration to ensure successful implementation and client satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is a plus.
• Minimum of 10 years of progressive experience in enterprise sales, with at least 5 years in a leadership or director role.
• Proven track record of consistently exceeding multi-million dollar sales quotas in enterprise software or technology solutions.
• Extensive experience in building and managing high-performing sales teams.
• Deep understanding of complex enterprise sales cycles and negotiation strategies.
• Exceptional ability to build rapport and influence at the C-suite level.
• Strong analytical and strategic thinking skills.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
• Ability to thrive in a fully remote, self-motivated work environment.
• Experience in a specific industry vertical relevant to the company's offerings is highly advantageous.

This is a fully remote position for a Senior Enterprise Sales Director, offering significant autonomy and the opportunity to make a substantial impact on the company's growth from anywhere in the world.

Our client, a rapidly expanding player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a highly motivated and results-driven Remote National Sales Director to lead their sales operations across India. This is a fully remote position, enabling you to drive national sales strategy from any location. You will be responsible for developing and executing comprehensive sales plans, setting ambitious sales targets, and building and managing a high-performing national sales team. Key responsibilities include identifying new market opportunities, establishing strategic partnerships with distributors and retailers, and overseeing all sales-related activities. You will analyze sales data, monitor market trends, and implement strategies to maximize revenue and market share. The ideal candidate will possess exceptional leadership, strategic thinking, and negotiation skills. A proven track record of success in national sales management within the FMCG industry is essential, demonstrating consistent achievement of sales targets and revenue growth. Strong understanding of distribution channels, retail landscape, and consumer behavior in the Indian market is crucial. Excellent communication and presentation skills are required to effectively lead a remote team and engage with senior stakeholders. We are looking for a dynamic individual with a passion for sales, a deep understanding of the FMCG market, and the ability to inspire and motivate a geographically dispersed team. A bachelor's degree in Business Administration, Marketing, or a related field is required; an MBA is a strong plus. This is a pivotal role offering significant autonomy and the opportunity to shape the sales trajectory of a growing company, all within a flexible remote work environment.

Our client, a leading provider of innovative enterprise software solutions, is seeking a highly motivated and results-driven Senior Sales Director to join their expanding remote sales force. This is a fully remote position, offering the opportunity to manage and grow a significant sales territory from anywhere in India. You will be responsible for developing and executing strategic sales plans, leading a team of account executives, and exceeding revenue targets. The ideal candidate possesses a proven track record in enterprise software sales leadership, a deep understanding of complex sales cycles, and exceptional negotiation and relationship-building skills.

Key Responsibilities:

• Develop and implement comprehensive sales strategies to achieve and surpass annual revenue goals for enterprise software solutions.
• Lead, mentor, and motivate a team of high-performing account executives, providing guidance on sales tactics, pipeline management, and deal closure.
• Identify and cultivate new business opportunities within target enterprise accounts, establishing strong relationships with key decision-makers.
• Manage the entire sales cycle, from prospecting and qualification to negotiation and closing, ensuring effective pipeline management.
• Develop and deliver compelling sales presentations and product demonstrations tailored to the specific needs of prospective clients.
• Collaborate closely with marketing, product management, and customer success teams to ensure alignment and provide market feedback.
• Accurately forecast sales opportunities and maintain detailed records in the CRM system.
• Analyze market trends and competitor activities to identify competitive advantages and strategic adjustments.
• Negotiate complex contracts and pricing structures to achieve mutually beneficial agreements.
• Represent the company at industry events and conferences, acting as a brand ambassador.
• Drive adoption of sales best practices and ensure continuous improvement of sales processes.

Qualifications:

• A Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus.
• 8+ years of progressive experience in enterprise software sales, with at least 3 years in a sales leadership role.
• Demonstrated success in consistently meeting or exceeding multi-million dollar sales quotas.
• Proven experience in selling complex software solutions to large enterprise clients.
• Exceptional leadership, coaching, and team-building abilities.
• Strong understanding of sales methodologies (e.g., MEDDIC, Challenger Sale) and CRM systems (e.g., Salesforce).
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, remote work environment and manage multiple priorities effectively.
• Strategic thinker with strong business acumen and problem-solving capabilities.
• Willingness to travel as required for client meetings and events.

Join our client and lead the charge in revolutionizing enterprise solutions through sales excellence.

Our client is seeking a visionary and strategic Director of Strategic Planning to drive long-term growth and market leadership. This pivotal role, based in Mumbai, Maharashtra, IN , with a hybrid work arrangement, will be responsible for shaping the company's future direction. You will lead the development, implementation, and monitoring of the organization's strategic initiatives, ensuring alignment across all departments. Key responsibilities include conducting market research and competitive analysis, identifying new business opportunities, and assessing potential risks and rewards. The Director will work closely with executive leadership and cross-functional teams to translate strategic goals into actionable plans and key performance indicators. You will be instrumental in fostering a culture of innovation and continuous improvement, ensuring the company remains agile and responsive to market changes. This role requires exceptional analytical, financial modeling, and presentation skills. A proven track record in developing and executing successful corporate strategies, preferably within a fast-paced industry, is essential. You will lead the strategic planning process, including annual operating plans and long-range forecasts, and will be responsible for communicating the company's vision and strategy to internal and external stakeholders. Strong leadership, influencing, and stakeholder management capabilities are crucial. The ideal candidate possesses a deep understanding of business operations, financial principles, and market dynamics. This is a high-impact role offering the opportunity to significantly influence the trajectory of a leading organization.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Mumbai Area Office, 303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**MARRIOTT INTERNATIONAL**
**Above Property Senior Leader Job Description**
**Position Title:** **Market Director of Destination Sales** **Date Created:**
**September 2025**
**Career Band:** **Blue**
**Reports to:** **Senior Director, Sales Marketing & Distribution - Singapore & Maldives** **Department:** **Consumer Ops (Sales & Marketing)**
**JOB SUMMARY**
The role provides overall leadership and direction of the India team, developing source market and account management strategies to build solid, long-term relationships from International Wholesale and Tour Operator accounts and retail travel agents. This market leadership role will hold an active account portfolio with proactive sales goals.
Partners with the Global Sales Organization (GSO) to verify the pull-through of segment strategies as appropriate. Develops strategic relationships with key segment buyers with the purpose of penetrating and growing local market share and driving revenue to hotels within the country (Maldives).
The role creates brand/property awareness by attending sales trips and trade shows. They analyze the activities of competitor hotels, including their customer base, aiming to secure new business and provide a market advantage. This role is to maintain a close relationship with customers and Global Sales Office ("GSO") Teams in key markets and grow awareness for all properties.
BUSINESS CONTEXT
+ Above property role, travel between properties is required within country of responsibility + Maldives, which could be included according to MI expansion and/or market realignment.
CANDIDATE PROFILE
Education and Experience
+ High school diploma or equivalent.
+ University degree preferred.
+ 8 - 10 years progressive work experience in the hotel industry with focus on Sales
**CORE WORK ACTIVITIES**
Drive Market Specific Demand Generation Strategies & Opportunities and Driving Revenue
1. Targets destination sales accounts for the resorts with heavy emphasis on proactive solicitation and account saturation
2. Partners with the Property Sales teams to manage the business opportunity
3. Handles all opportunities generated through sales calls, telemarketing, and walk-ins for destination sales
4. Identifies, qualifies and solicits new business to achieve personal and each property's revenue goals
5. Focuses efforts on destination sales accounts with significant potential sales revenue
6. Develops effective destination sales plans and actions
7. Maximizes revenue by upselling packages and creative food and beverage options
8. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them
9. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
Drive Customer Success & Business Performance
1. Handles complex business with significant revenue potential as well as significant customer expectations
2. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc
3. Develops relationships within community to strengthen and expand customer base and sales opportunities
4. Supports brand's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
5. Provides excellent customer service in order to grow share of the account
6. Executes brand's customer service standards and property's brand standards
7. Participates in and practices daily moves of the brand (i.e. MI's Spirit to Serve daily basics)
8. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
9. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand
10. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event
11.
Building Successful Relationships
1. Works collaboratively with off-property sales channels (e.g. wholesaler / tour operator booking/sub agents, market sales, strategic accounts) to ensure sales efforts are coordinated, complementary and not duplicative
2. Manages and develops relationships with key internal and external stakeholders
3. Uses sales resources and administrative/support staff
4.
Key Job Role and Responsibilities
1. Maximizing Revenue, Market Share & Managing Profitability through leads generation
2. Focus on Leisure business, with a focus on key tour operators and their sub agents
3. Attend sales trips/trade shows and Marriott Sales Missions and establish a strong working relationship with key GSO personnel in each destination
4. Align with the Area/Country pricing and demand generation strategies
5. Building Successful Relationships with GSO, Booking Intermediaries, Local Stakeholders
6. Providing Exceptional Customer Relationships
7. New Opening Hotel Support
8. Carrying out competitor analysis. Increase in revenue from key source accounts
9. Manage the relationship between the client, their preferred intermediary and our hotels, including acting as the single point of contact if requested/needed.
10. Qualify leads on behalf of our on-property sales teams, communicate clients' needs & wants and identify the most suited hotels. Support hotels to convert business.
11. Be a Destination Expert! Communicate key updates about hotels to all the stakeholders.
12. Carrying out competitor analysis and sharing market knowledge
13.
Additional Responsibilities
1. Strategic oversight of all participating hotels/resorts' performance, assisting in building action plans to address market specifics
2. Country coordination and alignment around Consumer Operations Strategic Direction
3. Maximize account pricing, volume opportunities and expand customers business to each hotel
4. Active coordination and information sharing with all stakeholders
5. All hotels targeting the same set of clients (no duplication)
6. Increased reach and market-specific knowledge
7. Curated client relationships aligning with culturally specific business habits
8. Economies of scale Utilizes intranet for resources and information (e.g. training energizers, etc)
9. Leverages available eTools (e.g. Direct Connected Wholesale / Tour Operator distribution)
10. Conducts site inspections
11. Creates contracts as required
12. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
**Skills and Competencies**
Leadership
- Professional Demeanour: exhibiting behavioural styles that convey confidence and command respect from others; making a good first impression and representing the business in alignment with its values
- Adaptability: maintaining performance level under pressure or when experiencing changes or challenges in the workplace
Managing Execution
- Driving for Results: setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing and monitoring the efforts of self and/or others toward the accomplishment of goals; proactively taking action and going beyond what is required
- Building and Contributing to Teams: leading and participating as a member of a team to move toward the completion of common goals while
fostering cohesion and collaboration among team members
Building Relationships
- Coworker Relationships: interacting with others in a way that builds openness, trust and confidence in the pursuit of organizational goals
and lasting relationships
- Customer Relationships: developing and sustaining relationships based on an understanding of customer needs and actions consistent with
brand's service standards
Learning and Applying Personal Expertise
- Technical Acumen: understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
- _Sales Ability (Persuasiveness):_ using appropriate interpersonal styles and communication methods to gain acceptance of a product, service or idea
from prospects and clients
- _Sales Disposition:_ demonstrating the traits, inclinations and outlooks that characterize successful salespersons; exhibiting behaviour styles that
facilitate adaptation to the demands of the sales role
- _Supporting Sales Implementations:_ supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on
customer feedback; taking responsibility for customer satisfaction and loyalty
- Basic Competencies: fundamental competencies required for accomplishing basic work activities
- _Basic Computer Skills:_ using basic computer hardware and software (e.g. personal computers, word processing software, Internet browsers, etc.)
- _Mathematical Reasoning:_ the ability to add, subtract, multiply or divide quickly, correctly, and in a way that allows one to solve work-related issues
- _Oral Comprehension:_ the ability to listen to and understand information and ideas presented through spoken words and sentences
- _Reading Comprehension:_ understanding written sentences and paragraphs in work-related documents
- _Writing:_ communicating effectively in writing as appropriate for the needs of the audience
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Mumbai Area Office, 303A-304 Fulcrum B Wing Hiranandani Business Park, Mumbai, Maharashtra, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**MARRIOTT INTERNATIONAL**
**Above Property Account Director Job Description**
**Position Title:** **Account Director, Destination Sales** **Date Created:**
**September 2025**
**Career Band:** **Blue**
**Reports to:** **Senior Director, Sales Marketing & Distribution - Singapore & Maldives** **Department:** **Consumer Ops (Sales & Marketing)**
**JOB SUMMARY**
The role provides overall account management and direction of a select portfolio of India accounts, developing source market and account management strategies to build solid, long-term relationships from International Wholesale and Tour Operator accounts and retail travel agents. This role will hold an active account portfolio with proactive sales goals.
Partners with the Global Sales Organization (GSO) to verify the pull-through of segment strategies as appropriate. Develops strategic relationships with key segment buyers with the purpose of penetrating and growing local market share and driving revenue to hotels within the country (Maldives).
The role creates brand/property awareness by attending sales trips and trade shows. They analyze the activities of competitor hotels, including their customer base, aiming to secure new business and provide a market advantage. This role is to maintain a close relationship with customers and Global Sales Office ("GSO") Teams in key markets and grow awareness for all properties.
BUSINESS CONTEXT
+ Above property role, travel between properties is required within country of responsibility + Maldives, which could be included according to MI expansion and/or market realignment.
CANDIDATE PROFILE
Education and Experience
+ High school diploma or equivalent.
+ University degree preferred.
+ 8 - 10 years progressive work experience in the hotel industry with focus on Sales
**CORE WORK ACTIVITIES**
Drive Market Specific Demand Generation Strategies & Opportunities and Driving Revenue
1. Targets destination sales accounts for the resorts with heavy emphasis on proactive solicitation and account saturation
2. Partners with the Property Sales teams to manage the business opportunity
3. Handles all opportunities generated through sales calls, telemarketing, and walk-ins for destination sales
4. Identifies, qualifies and solicits new business to achieve personal and each property's revenue goals
5. Focuses efforts on destination sales accounts with significant potential sales revenue
6. Develops effective destination sales plans and actions
7. Maximizes revenue by upselling packages and creative food and beverage options
8. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them
9. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
Drive Customer Success & Business Performance
1. Handles complex business with significant revenue potential as well as significant customer expectations
2. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc
3. Develops relationships within community to strengthen and expand customer base and sales opportunities
4. Supports brand's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
5. Provides excellent customer service in order to grow share of the account
6. Executes brand's customer service standards and property's brand standards
7. Participates in and practices daily moves of the brand (i.e. MI's Spirit to Serve daily basics)
8. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
9. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand
10. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event
11.
Building Successful Relationships
1. Works collaboratively with off-property sales channels (e.g. wholesaler / tour operator booking/sub agents, market sales, strategic accounts) to ensure sales efforts are coordinated, complementary and not duplicative
2. Manages and develops relationships with key internal and external stakeholders
3. Uses sales resources and administrative/support staff
4.
Key Job Role and Responsibilities
1. Maximizing Revenue, Market Share & Managing Profitability through leads generation
2. Focus on Leisure business, with a focus on key tour operators and their sub agents
3. Attend sales trips/trade shows and Marriott Sales Missions and establish a strong working relationship with key GSO personnel in each destination
4. Align with the Area/Country pricing and demand generation strategies
5. Building Successful Relationships with GSO, Booking Intermediaries, Local Stakeholders
6. Providing Exceptional Customer Relationships
7. New Opening Hotel Support
8. Carrying out competitor analysis. Increase in revenue from key source accounts
9. Manage the relationship between the client, their preferred intermediary and our hotels, including acting as the single point of contact if requested/needed.
10. Qualify leads on behalf of our on-property sales teams, communicate clients' needs & wants and identify the most suited hotels. Support hotels to convert business.
11. Be a Destination Expert! Communicate key updates about hotels to all the stakeholders.
12. Carrying out competitor analysis and sharing market knowledge
13.
Additional Responsibilities
1. Strategic oversight of all participating hotels/resorts' performance, assisting in building action plans to address both account and market specifics
2. Country coordination and alignment around Consumer Operations Strategic Direction
3. Maximize account pricing, volume opportunities and expand customers business to each hotel
4. Active coordination and information sharing with all stakeholders
5. All hotels targeting the same set of clients (no duplication)
6. Increased reach and market-specific knowledge
7. Curated client relationships aligning with culturally specific business habits
8. Economies of scale Utilizes intranet for resources and information (e.g. training energizers, etc)
9. Leverages available eTools (e.g. Direct Connected Wholesale / Tour Operator distribution)
10. Conducts site inspections
11. Creates contracts as required
12. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
**Skills and Competencies**
Leadership
- Professional Demeanour: exhibiting behavioural styles that convey confidence and command respect from others; making a good first impression and representing the business in alignment with its values
- Adaptability: maintaining performance level under pressure or when experiencing changes or challenges in the workplace
Managing Execution
- Driving for Results: setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing and monitoring the efforts of self and/or others toward the accomplishment of goals; proactively taking action and going beyond what is required
- Building and Contributing to Teams: leading and participating as a member of a team to move toward the completion of common goals while
fostering cohesion and collaboration among team members
Building Relationships
- Coworker Relationships: interacting with others in a way that builds openness, trust and confidence in the pursuit of organizational goals
and lasting relationships
- Customer Relationships: developing and sustaining relationships based on an understanding of customer needs and actions consistent with
brand's service standards
Learning and Applying Personal Expertise
- Technical Acumen: understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
- _Sales Ability (Persuasiveness):_ using appropriate interpersonal styles and communication methods to gain acceptance of a product, service or idea
from prospects and clients
- _Sales Disposition:_ demonstrating the traits, inclinations and outlooks that characterize successful salespersons; exhibiting behaviour styles that
facilitate adaptation to the demands of the sales role
- _Supporting Sales Implementations:_ supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on
customer feedback; taking responsibility for customer satisfaction and loyalty
- Basic Competencies: fundamental competencies required for accomplishing basic work activities
- _Basic Computer Skills:_ using basic computer hardware and software (e.g. personal computers, word processing software, Internet browsers, etc.)
- _Mathematical Reasoning:_ the ability to add, subtract, multiply or divide quickly, correctly, and in a way that allows one to solve work-related issues
- _Oral Comprehension:_ the ability to listen to and understand information and ideas presented through spoken words and sentences
- _Reading Comprehension:_ understanding written sentences and paragraphs in work-related documents
- _Writing:_ communicating effectively in writing as appropriate for the needs of the audience
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.